User Guide PN: 10741537
Norton Internet Security™ User Guide Documentation version 10.0 Copyright © 2006 Symantec Corporation. All rights reserved. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, “Rights in Commercial Computer Software or Commercial Computer Software Documentation”, as applicable, and any successor regulations.
Symantec Software License Agreement Norton Internet Security™ This Software contains an option to install the Yahoo! Toolbar during the installation process following acceptance of this License Agreement.
Software, you may make the specified number of copies; B. make one copy of the Software for archival purposes, or copy the Software onto the hard disk of Your computer and retain the original for archival purposes; C. use the Software on a network, provided that You have a licensed copy of the Software for each computer that can access the Software over that network; D.
4. Privacy; Data Protection: From time to time, the Software will collect certain information from the computer on which it is installed, which may include: ·Information regarding installation of the Software. This information indicates to Symantec whether installation of the Software was successfully completed and is collected by Symantec for the purpose of evaluating and improving Symantec’s product installation success rate.
7. Disclaimer of Damages: SOME STATES AND COUNTRIES, INCLUDING MEMBER COUNTRIES OF THE EUROPEAN ECONOMIC AREA, DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE BELOW LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Contents Chapter 1 Installation Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing and activating Norton Internet Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 If the opening panel does not appear . . . . . . . . . . . . . . 11 Chapter 2 Getting started Starting Norton Internet Security . . . . . . . . . . . . . . . . . . Activating your product . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
Installation 1 This chapter includes the following topics: 1 Before you begin 1 Installing and activating Norton Internet Security 1 If the opening panel does not appear Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. Norton Internet Security contains an antivirus program. If you have other antivirus programs that are installed on your computer, an uninstall panel may appear to help you remove them.
Installation Installing and activating Norton Internet Security Installing and activating Norton Internet Security You can install Norton Internet Security from a CD or from a file that you download. To install and activate Norton Internet Security 1 See “If the opening panel does not appear” on page 11. Do one of the following: 1 If you install from a CD, insert the CD into the CD-ROM drive. 1 If you downloaded your copy of Norton Internet Security, double-click the file that you downloaded.
Installation If the opening panel does not appear 11 12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates. This process takes a few minutes. 13 On the final LiveUpdate panel, click Finish. If the opening panel does not appear Sometimes a computer’s CD-ROM drive does not automatically run a CD. To start the installation from the product CD 1 On your desktop, double-click My Computer.
Installation If the opening panel does not appear
Getting started 2 This chapter includes the following topics: 1 Starting Norton Internet Security 1 Activating your product 1 Exploring the main window 1 Viewing the status of your protection categories 1 About the summary status indicator 1 For more information Starting Norton Internet Security See “Responding to status indicators ” on page 19. Norton Internet Security protects any computer on which it is installed. You do not have to start the program to be protected.
Getting started Activating your product To start Norton Internet Security 4 Do one of the following: 1 In the Windows notification area, double-click the Norton Internet Security icon. 1 On the Windows taskbar, click Start > All Programs > Norton Internet Security > Norton Internet Security. Activating your product If you did not activate your product during installation, you will receive an Activation Needed alert regularly until you activate the product.
Getting started Exploring the main window 15 If you have problems activating If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might be blocking the connection. A connectivity problem may occur if you are using parental control software.
Getting started Exploring the main window To explore the main window See “Starting Norton Internet Security” on page 13. 1 Start Norton Internet Security. 2 On the left side of the main window, under Quick Links or Quick Tasks, click an option. Your options are: Quick Links 1 1 1 Quick Tasks 1 1 1 Norton Account lets you manage all of your Norton product information from one location. Help opens the Norton Internet Security online Help.
Getting started Viewing the status of your protection categories 17 3 In the center of the window, click the option bar that you want to explore. Your options are: Tasks & Scans Lets you run the tasks that are specific to your product. Settings Lets you view and customize options that are specific to your product. Reports & Statistics Lets you view the activity log and the Online Virus Encyclopedia.
Getting started About the summary status indicator About the protection categories Depending on the programs that are installed with the Norton Protection Center, the protection categories can include the following: Basic PC Security Displays the status of protection categories that are specific to your product. Connecting to the Internet Displays the protection status of your outgoing and incoming email scanning.
Getting started About the summary status indicator 19 A status indicator appears on the left side of the main window. The status levels are as follows: Secure No action is required on your part. Needs Attention Some issues require your attention, but your computer is not at risk. At Risk Some issues threaten your computer's data or its ability to perform effectively.
Getting started For more information For more information The product documentation provides assistance for using Norton Internet Security. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product. Help provides links to information that assists you with the specific tasks that you want to complete. The online Help provides a guide to all of the product features and tasks that you can complete.
Getting started For more information 21 Accessing window or panel Help Window and panel Help provides help for a window or panel when you need assistance. To access window or panel Help 4 Do one of the following: 1 On the Norton Internet Security main window, click the Task & Scans or Settings bar, click an option, and then click Help. 1 On the Norton Protection Center main window, click Learn More.
Getting started For more information 4 In the CD window, double-click the Manual folder. 5 Double-click the PDF. You can also copy the User Guide to your computer and read it from there. To read the User Guide that you copied to your computer 1 Open the location into which you copied the PDF. 2 Double-click the PDF. Accessing the Symantec Web site You can access the Symantec Web site from your product, and from a browser.
Getting started For more information 3 Select the Symantec Web page that you want to view. Your options are: Help & Technical Support Visit the Support Web site takes you to the Support page where you can access Technical support, Customer Service, and get information about viruses and spyware.
Getting started For more information To access the Symantec Web site from the Reports & Statistics section 1 In the main window, click the Norton Internet Security tab, and then click the Reports & Statistics bar. 2 Click View Online Virus Encyclopedia. To access the Symantec Web site in your browser 1 Open your Web browser. 2 Go to the following URL: www.symantec.
Responding to emergencies 3 This chapter includes the following topics: 1 If your product won’t install 1 If you suspect that your computer is infected with a virus If your product won’t install The Pre-Install Scan checks your computer for risks that may prevent successful installation. If you do not run the Pre-Install Scan, your installation may fail. If this occurs, you must begin installation again and run the Pre-Install Scan as directed.
Responding to emergencies If you suspect that your computer is infected with a virus w 3 Click OK. 4 With the temp folder open, on the Edit menu, click Select All. 5 Press Delete. If you are not sure which files should be deleted, move them to a different folder. 6 Close the temp folder window. If you suspect that your computer is infected with a virus If you cannot run the Pre-Install Scan, but you can connect to the Internet, you can run virus detection from the Symantec Security Response Web site.
Service and support solutions About online support Symantec offers a range of technical support and customer service options on the Internet at the following address: http://service.symantec.com/techsupp/ On the Symantec support Web site, you can search our technical support knowledge base for help with technical issues, such as installing, configuring, or troubleshooting your Symantec product. You can also find help with subscriptions, rebates, registration, and other nontechnical issues.
Service and support solutions Support for old and discontinued versions Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold, telephone support is discontinued 60 days later. Technical information may still be available through the support Web site at the following address: http://service.symantec.com Subscription policy This renewable service includes protection updates and new product features as available throughout the service period.
Service and support solutions Worldwide service and support For each Region, please check the Web site for the appropriate phone number. Region Contact information North America 1 Symantec Corporation 555 International Way Springfield, OR 97477 U.S.A. http://www.symantec.com/ Australia and New Zealand 1 Symantec Australia Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.symantec.
Service and support solutions Worldwide service and support
Index A I activation phone 15 problems 15 procedure 14 Adobe Reader installing 21 using to view PDF 21 installation from CD 10 problems 25–26 Internet 18 B Basic PC Security 18 C CD-ROM opening screen 11 reading User Guide PDF from 11 starting installation 11 H Help accessing 20 printing 20 Symantec service and support 27 L LiveUpdate accessing from the main window 15 obtaining product updates 15 M main window LiveUpdate 15 options 15 Quick Links 16 Quick Tasks 16 Reports & Statistics 16 Settings 1
Index Norton Internet Security (continued) main window 16 starting 13 Norton Protection Center in the Windows task bar 18 protection categories 17 protection levels 18 status indicator 18 P phone activation 15 Pre-Install Scan problems running 25 running during install 10 problems activation 15 installing 11 S scans running during install 10 Symantec Security Check 26 Service and Support 27 status indicators Media Center 19 responding to 19 Subscription and account information 22 Symantec Security Ch
Index virus protection (continued) Symantec Security Check 26 33
Index
