Norton™ Internet Security Product Manual
Norton™ Internet Security Product Manual The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 22.21.3 Copyright © 2021 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, Norton Secured Logo, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the U. S. and other countries.
Contents Chapter 1 Welcome to Norton ............................................................... 6 System requirements for Norton Internet Security ................................. 6 FAQ: Norton Early Adopter Program .................................................. 7 Chapter 2 Download and install Norton ............................................ 10 Download and install Norton ........................................................... Install Norton on additional devices ......................
Contents Configure Data Protector to block malicious processes affecting your PC ...................................................................................... 39 Set Norton to remove scripts that can be exploited in phishing attempts ............................................................................... 42 Learn more about Norton Script Control ............................................ 45 Chapter 6 Keep secure on the Internet ..............................................
Contents Enable or disable the Norton Security toolbar ..................................... 81 Chapter 8 Keep your PC tuned up ...................................................... 83 Use Norton to optimize and improve computer performance .................. View or change the Norton trust level of files that you use ..................... Set Norton to alert you about performance issues ............................... Run a Norton Diagnostic Report ......................................................
Chapter 1 Welcome to Norton This chapter includes the following topics: ■ System requirements for Norton Internet Security ■ FAQ: Norton Early Adopter Program System requirements for Norton Internet Security To install Norton Internet Security on your PCs, Macs®, smartphones, or tablets, make sure that they meet the minimum system requirements. Norton Internet Security Premium protects up to 10 devices and includes secure backup for PCs only. It does not include secure backup for Mac OS X.
Welcome to Norton FAQ: Norton Early Adopter Program 300 MB of available hard disk space Browser support for Vulnerability Protection The following browsers are supported for Vulnerability Protection. ■ Microsoft Internet Explorer® 8.
Welcome to Norton FAQ: Norton Early Adopter Program ■ Allows you to give feedback that helps shape the final version of the product. Who is eligible to join the Norton Early Adopter Program? A limited number of paid or active users will receive an in-product invitation to join the Norton Early Adopter Program. This is the only way to join the program for the first time.
Welcome to Norton FAQ: Norton Early Adopter Program 7 Enter your NortonLifeLock account password, and then click Sign In. 8 In the Enrollment Complete window, click Close. Norton downloads the pre-release software on your computer in the next LiveUpdate session. Can I rollback to my previous version if I leave the Norton Early Adopter Program? You can leave the Norton Early Adopter program at any time and roll back to your previous version of Norton product.
Chapter 2 Download and install Norton This chapter includes the following topics: ■ Download and install Norton ■ Install Norton on additional devices ■ Troubleshoot with Norton Bootable Recovery Tool ■ Set up your Secure VPN Download and install Norton Protecting your devices and managing your Norton product is as easy as adding a new device to your Norton account. To download and install Norton on your computer 1 Sign in to your account.
Download and install Norton Download and install Norton 3 In the Get Started window, click Download Norton. To install a new product that is not yet registered to your Norton account, click Enter a New Product Key. Enter your product key and click the next (>) icon. 4 Click Agree & Download. 5 Click the area pointed by the on-screen blue arrow and follow the on-screen instructions.
Download and install Norton Install Norton on additional devices ■ For Internet Explorer or Microsoft Edge browser: Click Run. ■ For Firefox or Safari: On the top-right corner of the browser, click the Download option to view the downloaded files, and double-click the file that you downloaded. ■ For Chrome: On the bottom-left corner, double-click the file that you downloaded. 6 If the User Account Control window appears, click Continue.
Download and install Norton Install Norton on additional devices 4 In the page that appears, click Send a Download Link. 5 Enter an email address that you can access on your additional device and click the send button, and then click Done. An email is sent to the email address with instructions to install the Norton product. 6 On the device where you want to download Norton, locate and open the email that you received from The Norton Team.
Download and install Norton Troubleshoot with Norton Bootable Recovery Tool 7 Click Download Now. 8 Click Agree & Download. 9 Save the file on your computer and double-click the file to install Norton. By default, the file is saved in the Downloads folder on both Mac and Windows computers. Follow the on-screen instructions.
Download and install Norton Troubleshoot with Norton Bootable Recovery Tool Note: If you create Norton Bootable Recovery Tool on a USB drive, the USB drive should have a minimum space of 1 GB and should be formatted in FAT32 file system. Step 3: Launch Norton Bootable Recovery Tool After you create Norton Bootable Recovery Tool on a DVD or a USB drive, use the media to run Norton Bootable Recovery Tool.
Download and install Norton Set up your Secure VPN Note: Review the scan results carefully before resolving the threats, since the files that are removed cannot be restored on your computer. 4 Click Fix. 5 In the confirmation dialog box, click OK. 6 The Remediation window displays the status of each threat under the Action column. 7 Click Continue. 8 In the Reboot your computer window, click Reboot to restart your computer. If you want to run the scan again, click Scan Again.
Download and install Norton Set up your Secure VPN Follow the below instructions to set up Secure VPN. Set up Secure VPN 1 Start Norton. 2 In the My Norton window, next to Secure VPN, click Set Up. 3 In the web page that appears, click Sign In. 4 Enter your account credentials and sign in. 5 If you get a prompt to download, click Download. 6 Follow the on-screen instructions. Join the discussion with other desktop users here Norton Community.
Chapter 3 Understand and respond to threats This chapter includes the following topics: ■ What to do when your device is at risk ■ Keep your Norton device security up to date ■ View or fix device security risks that Norton detects ■ Act on quarantined risks or threats What to do when your device is at risk In the Norton main window, the color of Security, Internet Security, Backup, and Performance tiles indicates the status of each category as follows: ■ Green: You have protection.
Understand and respond to threats Keep your Norton device security up to date Respond to Attention or At Risk status indicators 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click the red or orange tile of the category that indicates At Risk or Attention. 3 Click Fix Now and follow the on-screen instructions. If you still have issues, click Help > Get Support to run the diagnostic tool.
Understand and respond to threats Keep your Norton device security up to date 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Security, and then click LiveUpdate. 3 In the Norton LiveUpdate window, when LiveUpdate completes, click OK. If LiveUpdate has failed due to some reasons, you can run Intelligent Updater to get the latest updates.
Understand and respond to threats View or fix device security risks that Norton detects Set Norton to apply updates without restarting your device Note: On Windows 7/8.1 or later devices, you can apply updates without restarting your computer. 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings. 3 In the Settings window, click Antivirus. 4 In the Antivirus settings window, click the Updates tab.
Understand and respond to threats Act on quarantined risks or threats Fix unresolved risks detected during a scan 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Security, and then click History. 3 In the Security History window, in the Show drop-down list, select Unresolved Security Risks. 4 Select a risk in the list if there are unresolved risks displayed. 5 Follow the Recommended Action in the Details pane.
Understand and respond to threats Act on quarantined risks or threats ■ Restore: Returns the item to the original location on your computer. This option is available only for manually quarantined items. ■ Restore & Exclude this file: Returns the item to its original location without repairing it and excludes the item from being detected in the future scans. This option is available for the detected viral and non-viral threats.
Understand and respond to threats Act on quarantined risks or threats Note: Personally identifiable information is never included in submissions. 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Security, and then click History. 3 In Security History window, in the Show drop-down list, select the Quarantine category. 4 Select an item that you want to manage. 5 In the Details pane, click Options.
Chapter 4 Manage your security This chapter includes the following topics: ■ View your system activities ■ View the Report Card View your system activities Norton provides information about the important system activities that you performed over a period of the last three months. Norton monitors your computer's performance. If it detects an increased usage of system resources by any program or process, it notifies you with performance alerts. View details of your system activities 1 Start Norton.
Manage your security View the Report Card Every time Norton scans files, runs LiveUpdate, analyzes downloads, blocks intrusions, or fixes infected files, information about the activity is logged on the Report Card. The Details option in the Report Card window shows the complete list of activities that Norton has performed. If you do not want the Report Card to automatically display each month, you can turn off the option. You can still manually open the report. Turn off Report Card 1 Start Norton.
Chapter 5 Scan your computer This chapter includes the following topics: ■ Run Norton scans to check for threats on your PC ■ Create your own custom Norton scans ■ Schedule Norton scans ■ Customize Real Time Protection settings ■ View real-time threats detected by Norton SONAR ■ Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans ■ Exclude files with low-risk signatures from Norton scans ■ Clear file IDs excluded during scans ■ Turn on or turn off au
Scan your computer Run Norton scans to check for threats on your PC ■ Quick Scan to analyze areas of your computer that are most vulnerable to threats. ■ Full System Scan to analyze your entire system including less vulnerable applications, files, and running processes than those checked during a Quick Scan. ■ Custom Scan to analyze individual files, folders, or drives if you suspect that they are at risk.
Scan your computer Run Norton scans to check for threats on your PC 3 In the Scans window, under Scans and Tasks, click Full System Scan. 4 Click Go. Custom Scan Occasionally, you might want to scan a particular file, removable drives, any of your computer's drives, or any folders or files on your computer. For example, when you work with removable media and suspect a virus, you can scan that particular disk.
Scan your computer Create your own custom Norton scans 3 Read the license agreement and click Agree. If you have already accepted the license agreement, you will not be prompted again. Norton Power Eraser checks for and automatically downloads the new version if available. 4 In the Norton Power Eraser window, select Full System Scan, and click Run Now.
Scan your computer Schedule Norton scans 5 6 In the New Scan window, next to Scan Name, type a name for your custom scan and add the settings as follows: ■ On the Scan Items tab, click Add Drives, Add Folders, or Add Files to navigate to the components that you want to include in the scan. ■ On the Schedule Scan tab, under When do you want the scan to run, select an interval, and then select the timing options. Under Run the scan, select from the options.
Scan your computer Customize Real Time Protection settings Schedule a Norton Quick Scan, Full System Scan, or Custom Scan 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Security, and then click Scans. 3 In the Scans window, under Scans and Tasks, click Custom Scan. 4 Click Go.
Scan your computer Customize Real Time Protection settings Customize Automatic Protection settings 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Antivirus. 4 Under Removable Media Scan, set the slider to On. Set SONAR to remove threats automatically SONAR provides real-time protection against threats and proactively detects unknown security risks on your computer.
Scan your computer View real-time threats detected by Norton SONAR ■ In the Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection row, click Configure. 6 In the window that appears, click Add Folders or Add Files. 7 In the Add Item dialog box, click the browse icon. In the dialog box that appears, select the item that you want to exclude from scans. 8 Click OK.
Scan your computer Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans 5 Click Apply. 6 In the Settings window, click Close. Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans You can configure Norton to exclude certain programs from the Auto-Protect scans and SONAR scans. You can use Scan Exclusions window and Real Time Exclusions window to exclude viruses and other high-risk security threats from scanning.
Scan your computer Exclude files with low-risk signatures from Norton scans 8 In the dialog box that appears, select the item that you want to exclude from the scan. When you add folders, you can specify whether to include or exclude subfolders. 9 Click OK. 10 In the Add Item dialog box, click OK. 11 In the window that appears, click Apply, and then click OK.
Scan your computer Turn on or turn off automatic tasks Clear IDs of the files that are excluded during scans 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Antivirus. 4 In the Antivirus settings window, click the Scans and Risks tab. 5 Under Exclusions / Low Risks, in the Clear file IDs excluded during scans row, click Clear All. 6 In the Warning window, click Yes.
Scan your computer Run custom tasks Uncheck the Tasks check box to uncheck all the features at once. 5 Click Apply, and then click Close. Run custom tasks Norton automatically checks your system and chooses the best settings to keep your system secure. However, you can run some specific tasks. You can choose the specific tasks that you want to run by using the options available in the Custom Tasks window. You can choose your own combination of tasks for a one-time scan.
Scan your computer Configure Data Protector to block malicious processes affecting your PC Monthly Examine your PC once each month for security and performance issues. You can pick the day of the month and the time of day on which the scan performs. Manual Schedule Do not perform a scheduled security or performance scan of your PC. If you choose this option, you should perform manual security and performance scans of your PC periodically to maintain protection.
Scan your computer Configure Data Protector to block malicious processes affecting your PC Warning: Turning off this feature reduces your PC protection. So, we recommend you to keep this feature turned on always. However, if you wish to turn it off, do that temporarily and ensure that it is turned on again. Turn off or turn on Data Protector 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings > Antivirus.
Scan your computer Configure Data Protector to block malicious processes affecting your PC 6 ■ In the Add Item or Edit Item window, browse and select the folder. ■ Click the check box to include the subfolders. ■ Click OK. Click Apply and then click OK. Add an extension for Data Protector protection 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings > Antivirus.
Scan your computer Set Norton to remove scripts that can be exploited in phishing attempts Add or remove a process from Data Protector exclusion 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings > Antivirus. 3 In the Antivirus window, click the Data Protector tab. 4 In the Data Protector row, move the On/Off switch to On.
Scan your computer Set Norton to remove scripts that can be exploited in phishing attempts Script Control identifies potential threats based on the behavior of files. If Norton detects any potentially dangerous activity when you open a document or program with embedded script, it blocks the application from running the script. You can configure how you want Norton to handle the scripts when you open documents or programs with embedded scripts. Restore the original file 1 Start Norton.
Scan your computer Set Norton to remove scripts that can be exploited in phishing attempts ■ 7 In the Security Request window, in the Select the duration drop-down list, select the amount of time that you want to turn off the option, and click OK. In the Settings window, click Close. Permanently delete all the Script Control items 1 Start Norton. If you see the My Norton window, in the Device Security row, click Open. 2 In the Norton main window, click Settings.
Scan your computer Learn more about Norton Script Control 9 In the Adobe Document row, select the action you want Norton to perform for PDF documents. 10 In the Block scripts with uncommon behavior row, select the action you want Norton to perform for programs with embedded scripts. Your options are: ■ Block ■ Allow ■ Ask Me 11 In the Settings window, click Apply, and then click Close. Learn more about Norton Script Control Scripts are used to make documents dynamic and interactive.
Scan your computer Learn more about Norton Script Control 7 In the prompt that appears, select Yes. 8 In the Security History window, click Close. Configure Norton to handle documents and programs with embedded script 1 Start Norton. If you see the My Norton window, in the Device Security row, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Antivirus. 4 In the Antivirus settings window, click the Script Control tab.
Scan your computer Learn more about Norton Script Control ■ Ask Me 11 In the Settings window, click Apply, and then click Close. Turn off Script Control Note: Turning off Script Control reduces your protection and should be done only if you have a specific need. Script Control provides an extra layer of security by removing scripts and sanitizing documents. NortonLifeLock recommends that you keep Script Control turned on at all times as it provides an extra layer of security. 1 Start Norton.
Chapter 6 Keep secure on the Internet This chapter includes the following topics: ■ Turn Norton Firewall on or off ■ Customize Program Rules to change access settings for programs ■ Change the order of firewall rules ■ Turn off a Traffic rule temporarily ■ Allow Internet access for a blocked program ■ Turn Firewall Block Notification off ■ Turn Browser Protection on ■ Learn more about Intrusion Prevention exclusion list ■ Set Norton to protect you from exploits, cybercriminals, and zero-d
Keep secure on the Internet Turn Norton Firewall on or off ■ Protect your banking information using Norton Safe Web Turn Norton Firewall on or off Smart Firewall monitors communications between your computer and the other computers on the Internet. It also protects your computer from common security problems. When the Smart Firewall is turned off, your computer is not protected from Internet threats and security risks.
Keep secure on the Internet Change the order of firewall rules 3 In the Settings window, click Firewall. 4 On the Program Control tab, in the Program column, select the program that you want to change. 5 In the drop-down list next to the program that you want to change, select the access level that you want this program to have. Your options are: 6 Allow Allow all access attempts by this program. Block Deny all access attempts by this program.
Keep secure on the Internet Turn off a Traffic rule temporarily Change the order of Program rules 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Firewall. 4 On the Program Control tab, select the program that contains the rule that you want to move. 5 Click Modify. 6 In the Rules window, select the rule that you want to move.
Keep secure on the Internet Allow Internet access for a blocked program Allow Internet access for a blocked program By default, Smart Firewall blocks certain programs from accessing the Internet. Such programs might include certain streaming-media programs, network games, or custom business applications that are provided by your employer. If you know that the program's Internet activity is not a threat to your security, you can unblock the program's Internet access.
Keep secure on the Internet Turn Firewall Block Notification off Configure the Internet access settings for a program 1 Start your program. When the program tries to access the Internet, Norton prompts you with a firewall alert. 2 In the Firewall Alert window, in the Options drop-down list, select an action. You can allow, block, or manually create a program rule. 3 Click OK.
Keep secure on the Internet Learn more about Intrusion Prevention exclusion list How do I turn on Browser Protection? To protect your browser from malicious websites, the Browser Protection feature is turned on by default. However, if you had turned it off for any reason, you can turn it back on. Turn on Browser Protection 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings.
Keep secure on the Internet Set Norton to protect you from exploits, cybercriminals, and zero-day attacks Remove all the devices from the Intrusion Prevention exclusion list 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Firewall. 4 Click the Intrusion and Browser Protection tab. 5 Under Intrusion Prevention, in the Exclusion List row, click Purge.
Keep secure on the Internet Set Norton to protect you from exploits, cybercriminals, and zero-day attacks Exploit Prevention Techniques Norton uses proactive exploit prevention techniques to protect your computer from the latest zero-day attacks. You can turn individual techniques on or off from the Settings window. By default, all techniques are turned on. Note: Norton recommends that you keep all individual Exploit Prevention techniques turned on to protect against the widest range of exploits.
Keep secure on the Internet Set Norton to monitor applications and block malicious websites from accessing your computer ■ Stack Execution Prevention, Suspicious API Invocation Detection, and Heap Payload Detection techniques protect your computer against Return-Oriented Programming (ROP) attacks that bypass the Address Space Layout Randomization and Data Execution Prevention exploit mitigation techniques.
Keep secure on the Internet Set Norton to monitor applications and block malicious websites from accessing your computer Exclude a URL or domain from the alert notification 1 On the alert notification, click View Details. 2 In the Security History - Advanced Details window, click Unblock URL. Exclude a URL or domain using your Norton 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings.
Keep secure on the Internet Turn off or turn on AutoBlock 4 Click a row to view the details for that item. 5 Double-click a row, or click More Options, to open the Security History Advanced Details to view more details about the activity and take an action on an activity if required. Turn off or turn on AutoBlock Norton AutoBlock stops all traffic between a device in your network and any other computer that attempts to exploit that device.
Keep secure on the Internet Add a device to Device Trust Unblock an AutoBlocked computer 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Settings. 3 In the Settings window, click Firewall or Network. 4 Click the Intrusion and Browser Protection tab. 5 Under Intrusion Prevention, in the Intrusion AutoBlock row, click Configure.
Keep secure on the Internet Turn off or turn on Download Intelligence 7 In the IP or Physical Address box, type the IP address or physical address of the device that you want to add to the Device Trust. You can use the following formats in the IP or Physical Address box: IPv4 address 172.16.0.0 IPv6 address fe80::12ac:fe44:192a:14cc Physical address 11-22-c3-5a-fe-a4 Resolvable host ftp.myfiles.com The address that you provide is not verified until the device is physically found on the network.
Keep secure on the Internet Turn off or turn on spam filtering Turn off or turn on Download Intelligence 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton product main window, click Settings. 3 In the Settings window, click Firewall or Network. 4 Click the Intrusion and Browser Protection tab. 5 In the Download Intelligence row, move the On/Off switch to Off or On. 6 Click Apply.
Keep secure on the Internet Define the Internet usage for Norton 7 Click OK. 8 In the Settings window, click Close. Define the Internet usage for Norton Network Cost Awareness lets you control the bandwidth that Norton uses. By default, Network Cost Awareness is turned on and set to Auto. In Windows 7 or earlier, the default setting is No Limit. If you have a slow Internet connection, you can reduce the bandwidth that Norton uses.
Keep secure on the Internet Turn off or turn on Network Cost Awareness 7 Click Apply, and then click OK. 8 In the Settings window, click Close. Turn off or turn on Network Cost Awareness You can set up policies to restrict the Internet usage of Norton. If you do not want to restrict the Internet usage of your Norton product, you can turn off Network Cost Awareness. If you feel that Norton uses too much network bandwidth, you can turn on Network Cost Awareness.
Keep secure on the Internet Protect your banking information using Norton Safe Web To trust a network Norton blocked earlier 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Security, and then click History. 3 In Security History window, in the drop-down list, select Wi-Fi Security. 4 Select the specific activity and click More Options. 5 In the Security History – Advanced Details window, click Trust This Network.
Chapter 7 Secure your sensitive data This chapter includes the following topics: ■ Add or install the Norton browser extensions to your browser ■ Turn off or turn on Norton Safe Web ■ Securely search and browse the web using Norton Safe Search ■ Scam Insight ■ Antiphishing ■ Access Norton Password Manager ■ Turn on or turn off Norton Password Manager ■ Create Norton Password Manager cloud vault ■ Delete your Norton Password Manager vault ■ Export your Norton Password Manager data ■ Im
Secure your sensitive data Add or install the Norton browser extensions to your browser After you install Norton device security on your computer or on your Mac device, you are prompted to add the Norton browser extensions. The extensions support Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari browsers. To install the Norton browser extensions, select your browser: Google Chrome Add Norton browser extensions in Google Chrome 1 Start Norton.
Secure your sensitive data Add or install the Norton browser extensions to your browser Add Norton Password Manager extension in Microsoft Edge 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Internet Security. 3 From the browser drop-down list, select Microsoft Edge and click Set Up Now. 4 In the Browser Protection page, click the Install option of Norton Safe Web.
Secure your sensitive data Add or install the Norton browser extensions to your browser Mozilla Firefox Add Norton browser features in Mozilla Firefox 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, click Internet Security 3 From the browser drop-down list, select Mozilla Firefox and click Set Up Now. 4 In the Browser Protection page, click the Install option of Norton Safe Web.
Secure your sensitive data Turn off or turn on Norton Safe Web Note: If you want to enable the Norton extension at a later time, click Remind Me Later. If you do not want the notification alert to appear, click Don't ask me again. Note: You must have the latest version of Norton to install the browser extensions of Internet Explorer.
Secure your sensitive data Turn off or turn on Norton Safe Web 4 In the left pane, click Extensions. 5 In the Extensions page, next to Norton Safe Web, move the slider to enable or disable the extension. I have Microsoft Edge Turn off or turn on Norton Safe Web from Extensions page in Microsoft Edge 1 Start Microsoft Edge. 2 On the top-right corner, click Settings and More and then click Extensions.
Secure your sensitive data Securely search and browse the web using Norton Safe Search 3 On the top-right corner, click the menu icon, and then click Add-ons. 4 On the Extensions tab, check if Norton Safe Web is present under Enabled section. Under Norton Safe Web, click and then click Enable. I have Safari Turn off or turn on Norton Safe Web from Extensions page in Safari 1 Start Safari. 2 On the Safari menu, click Safari, and then click Preferences. 3 Click Extensions.
Secure your sensitive data Securely search and browse the web using Norton Safe Search Add Norton Safe Search in Google Chrome 1 After you install Norton for the first time, when you start Google Chrome, the Browser Protection page automatically opens in a new window. You can also launch the Browser Protection page by clicking the Set Up Now option in the Internet Security pillar. 2 In the Browser Protection page, click the Click to Add option of Norton Safe Search.
Secure your sensitive data Scam Insight Set Norton Safe Search as default search provider 1 Press the Windows + R keys to open the Run dialog box. 2 Type in the following text, and then press Enter. inetcpl.cpl 3 In the Internet Properties window, on the Programs tab, click Manage add-ons. 4 In the Manage Add-ons window, under Add-on Types, click Search Providers. 5 Select Norton Safe Search and click Set as default. 6 Click Close. 7 In the Internet Properties tab, click OK.
Secure your sensitive data Turn on or turn off Norton Password Manager You can access all the Password Manager data even after the product expires. The following are the features that you can view or access after the product expires: Logins You can view the stored login information, such as your login credentials for your online bank account, email user ID, and password.
Secure your sensitive data Create Norton Password Manager cloud vault Enable or disable Norton Password Manager in Google Chrome 1 Start Google Chrome. 2 On the top-right corner, click the Customize and control Google Chrome icon, and then click Settings. 3 In the Settings option, click Extensions. 4 In the Extensions page, next to Norton Password Manager, move the slider to enable or disable the extension.
Secure your sensitive data Create Norton Password Manager cloud vault local vault to cloud vault, the data in your local vault cannot be accessed. Cloud vault provides you the ease of using your Norton Password Manager data when you are on the move. You can access the Norton Password Manager cloud vault from any computer that is connected to the Internet. Create cloud vault from browser 1 Open your browser. 2 Click Norton Password Manager on the top-right corner of the browser.
Secure your sensitive data Delete your Norton Password Manager vault 6 In the New vault creation: password hint box, type a hint for the password, and click Next. If you already have a backup of your Password Manager data, click Import and select the backed-up file to merge to the new account. 7 Click Finish. Create cloud vault in Android or iOS 1 Log in to the Norton Password Manager app. 2 In the Sign in window, type your Norton account username and password.
Secure your sensitive data Export your Norton Password Manager data Delete your cloud vault from Norton 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Internet Security, and then click Password Manager. 3 In the Vault Closed window, type your password incorrectly for three times. 4 Click the Click here link next to the Need to delete your Vault? option. 5 In the Delete Vault window, click Yes, Delete my vault.
Secure your sensitive data Import your Norton Password Manager data Export your Norton Password Manager data from Norton 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Internet Security, and then click Password Manager. 3 In the Norton Password Manager window, click the settings icon available at the bottom of the window. 4 Click the Import/Export tab. 5 In the Export pane, select the file format.
Secure your sensitive data Enable or disable the Norton Security toolbar Import your Norton Password Manager data from Norton 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Internet Security, and then click Password Manager. 3 In the Norton Password Manager window, click the Settings icon available at the bottom of the window. 4 Click the Import/Export tab. 5 In the Import row, click Import.
Secure your sensitive data Enable or disable the Norton Security toolbar ■ On Internet Explorer, right-click the menu bar, check or uncheck Norton Security Toolbar to enable or disable it, and then follow the on-screen instructions. ■ On Safari, click View > Customize Toolbar, and then drag and drop the Norton Security toolbar extensions that you want to enable or disable.
Chapter 8 Keep your PC tuned up This chapter includes the following topics: ■ Use Norton to optimize and improve computer performance ■ View or change the Norton trust level of files that you use ■ Set Norton to alert you about performance issues ■ Run a Norton Diagnostic Report ■ Set Norton to maximize your PC startup time Use Norton to optimize and improve computer performance We know how frustrating it is when your computer slows down and simple tasks take forever.
Keep your PC tuned up Use Norton to optimize and improve computer performance Disable or delay startup items 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Performance, and then click Startup Manager. 3 In the Startup Manager window, do the following: 4 ■ In the On/Off column, uncheck programs that you don’t use to prevent them from launching when your computer starts.
Keep your PC tuned up Use Norton to optimize and improve computer performance Optimize your boot volume 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Performance, and then click Graphs. 3 In the Graphs window, at the top of the security status graph, click Optimize.
Keep your PC tuned up View or change the Norton trust level of files that you use 6 In the Add Program dialog box, navigate to your program. 7 Select the file, click Open, and then click OK. Show me programs that consume resources and slow me down Norton monitors your computer and can alert you if a program or process seems to use an unusual amount of resources. You can shut these programs down to improve performance if you’re not using them. Identify processes that consume resources 1 Start Norton.
Keep your PC tuned up Set Norton to alert you about performance issues 4 In the Norton Insight window, on the Trust Level tab, select an option from the Show drop-down list to view a category of files. You may need to scroll down to view all the files that are listed in the details area. 5 Click any file in the list to see more information, like file signature or install date, or to change the trust level. You can also click Check a Specific File, then browse to a file.
Keep your PC tuned up Set Norton to alert you about performance issues 4 Under Performance Monitoring, in the Performance Alerting row, move the switch to: Off Select this option if you do not want Norton to notify you with performance alerts. On Select this option if you want Norton to notify you with performance alerts when a program or process exceeds the threshold limit of the system resource usage.
Keep your PC tuned up Run a Norton Diagnostic Report 3 In the Settings window, click Administrative Settings. 4 Under Performance Monitoring, in the Resource Threshold Profile for Alerting row, select one of the options. 5 Click Apply, and then click Close. Run a Norton Diagnostic Report Diagnostic Report gathers information about your computer, including the operating system, programs, and hardware. You can use this report to find and fix the issues.
Keep your PC tuned up Set Norton to maximize your PC startup time 4 Click Apply. 5 Click Close. Run delayed startup items manually Run delayed startup items manually 1 Start Norton. If you see the My Norton window, next to Device Security, click Open. 2 In the Norton main window, double-click Performance, and then click Startup Manager. 3 In the Startup Manager window, click Run Delayed Items Now. 4 Wait for the program to start, and then in the Startup Manager window, click Close.
Chapter 9 Customize settings This chapter includes the following topics: ■ Configure Network Proxy Settings ■ Configure Norton for best battery use ■ Set Norton to allow you to remotely manage your protected devices ■ Protect Norton device security settings from unauthorized access ■ Set a shortcut key to search Norton device security for information Configure Network Proxy Settings When you use a proxy server to connect to the Internet, you must specify the proxy server details.
Customize settings Configure Norton for best battery use 6 ■ If the proxy server requires an automatic configuration URL, under Automatic Configuration, check Use automatic configuration script. Type the URL of the PAC file in the URL box. ■ If your network uses a proxy server, under Proxy Settings, check Use a proxy server for your HTTP connections. In the Address box, type the URL or IP address of your proxy server, and in the Port box, type the port number of your proxy server.
Customize settings Set Norton to allow you to remotely manage your protected devices Set Norton to allow you to remotely manage your protected devices Norton Remote Management sends the health status of your device and other information to Norton Studio app for Windows. You can use this app to view, manage, or explore Norton products and fix some protection issues with your device remotely. By default, Remote Management is turned off. Turn on Remote Management 1 Start Norton.
Customize settings Set a shortcut key to search Norton device security for information 5 Click Apply. 6 If you see the Set Password window, type a password and confirm. You need to set a password each time you turn this feature off and on. 7 Click OK. 8 In the Settings window, click Close. Reset a lost or forgotten password for Norton Settings Password Protection You must reinstall your Norton to access the settings and set a new password.
Chapter 10 Find additional solutions This chapter includes the following topics: ■ Find the version number of your product ■ Upgrade your Norton product ■ Uninstall Norton device security on Windows Find the version number of your product If you want to upgrade your Norton product or want to reach the customer support for assistance, you must know the full version number of the Norton product installed on your computer. This helps you get exact solution for your problems.
Find additional solutions Uninstall Norton device security on Windows After successful download, your Norton product prompts you for seamless installation. Ensure that you have saved all your important data such as pictures and financial records before you install the new version of the product. On the completion of upgrade, your subscription status remains the same as your previous version of product.
