User Guide See back cover for Quick Installation. We protect more people from more online threats than anyone in the world. Care for our Environment, ‘It's the right thing to do’. Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.
Norton Security Suite User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 5.0 Copyright © 2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Norton, SONAR, LiveUpdate, Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S.
Norton License Agreement Norton™ Security Suite IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT (“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW).
B. reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the source code of the Software or create derivative works from the Software; C. use the Software as part of a facility management, timesharing, service provider or service bureau arrangement, unless You are using the Software as part of a service provided by Your Service Provider; or D. use the Software in any manner that is not permitted pursuant to this License Agreement. 2.
determine that the technical issue is beyond the scope of the Technical Support. Symantec reserves the right to refuse, suspend or terminate any of the Technical Support in its sole discretion. 5. Privacy; Data Protection: From time to time, the Software may collect certain information from the computer on which it is installed, which may include: Information on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent.
The Internet Protocol (IP) address and/or Media Access Control (MAC) address and the Machine ID of the computer on which the Software is installed to enable the Software to function and for license administration purposes. Other general, statistical information used for product analysis, and for improving product functionality. Unless it is expressly defined as optional, the collected information as set out above is necessary for the purpose of the functionality of Symantec’s products.
8. U.S. Government Restricted Rights: For U.S. Government procurements, the Software is deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, “Rights in Commercial Computer Software or Commercial Computer Software Documentation”, as applicable, and any successor regulations.
Contents Chapter 1 Overview .............................................. 11 About Norton Security Suite ....................... 11 Chapter 2 Installation ........................................... 13 Installing Norton Security Suite .................. 13 Activating your Norton service .................... 14 Chapter 3 Getting Started ..................................... 17 Starting Norton Security Suite .................... Exploring the main window ........................
Contents
1 Overview This chapter includes the following topics: 1 About Norton Security Suite About Norton Security Suite Norton Security Suite offers proven performance, and delivers today’s fast and light all-in-one solution to protect your PC and all your online activities. It protects against viruses, worms, hackers, and botnet. It safeguards against online identity theft, protects important files, and keep your PC tuned and running at peak performance.
Overview About Norton Security Suite
Installation 2 This chapter includes the following topics: 1 Installing Norton Security Suite 1 Activating your Norton service Installing Norton Security Suite You install Norton Security Suite from a CD, USB, or a file that you download. To install Norton Security Suite 1 Do one of the following: 1 If you install from a CD, insert the CD into the CD drive. In Windows Vista or Windows XP, click Install Norton Security Suite. In Windows 7, click Run Start.exe.
Installation Activating your Norton service 2 Click the Install Options link, review the options, and then click OK. 3 Click the User License Agreement link, and read the agreement. 4 After you have read the agreement, click AGREE & INSTALL. Activating your Norton service Service activation initiates your ongoing service. If you do not activate your service when you are first prompted, you receive an activation-needed alert regularly until you activate the service.
Installation Activating your Norton service 15 2 When you choose to activate, the Software Service window appears. The window provides you the following options: 1 Activate Now Follow the on-screen instructions. You might be asked to enter the activation PIN, which your service provider issued. 1 Activate Later Use this option to activate your service later.
Installation Activating your Norton service
Getting Started 3 This chapter includes the following topics: 1 Starting Norton Security Suite 1 Exploring the main window 1 About Norton Security Suite status 1 About managing messages and alerts 1 For more information Starting Norton Security Suite Norton Security Suite protects any computer on which it is installed. You do not have to start the product to be protected. If Norton Security Suite detects a situation that requires your attention, Norton Security Suite may repair it automatically.
Getting Started Exploring the main window To start Norton Security Suite 4 Do one of the following: 1 In the Windows notification area, double-click the Norton Security Suite icon. 1 On the Windows taskbar, click Start > All Programs > Norton Security Suite > Norton Security Suite. 1 Double-click the Norton Security Suite icon on your desktop. Exploring the main window When you start Norton Security Suite, the main window opens.
Getting Started Exploring the main window Settings Opens the Settings page, which lets you customize Antivirus settings, Firewall settings, Antispam settings, configure the My Network management tool and configure Parental Controls. This area also lets you configure Identity Protection, schedule tasks, manage Administrative Settings and manage backup settings. You can use the Quick Controls to turn on and off Norton Security Suite features.
Getting Started Exploring the main window Status summary The System Status is on the left side of the main window. It provides an overall status of the protection categories. Your status may be Secure if your computer is secure, Attention if an area needs your attention, or At Risk if your computer is at risk. This area also provides a Fix icon. If an area needs your attention, it is also reflected in one or more protection categories.
Getting Started About Norton Security Suite status Online Family Lets you monitor your child’s activities on the Internet. Norton Online Family may not be w available with some versions of Norton Security Suite. In such case, you may not be able to access Norton Online Family options. Safe Web Lets you check the safety of a Web site. Safe Web may not be available with w some versions of Norton Security Suite. In such case, you may not be able to access Safe Web options.
Getting Started About Norton Security Suite status At Risk Indicates that your computer is at risk. At the bottom section of the Norton Security Suite main window, click Fix Now to resolve the security threats on your computer. Norton Security Suite displays individual security status for each protection category, such as PC Security, Identity Protection, Backup, and PC Tuneup.
Getting Started About managing messages and alerts 2 Follow the on-screen instructions. About managing messages and alerts Norton Security Suite displays messages in several ways and in several locations. You might see messages in the following locations: Notification area on your Windows desktop Several types of Norton Security Suite messages appear in the notification area, at the far right of the taskbar. For example, your PC was turned off, or it has not been connected to the Internet for a while.
Getting Started About managing messages and alerts Norton Security Suite main window overall status Alerts and other messages appear at the top of the main window. The color of the message indicates its urgency. If the message color is green, your computer is protected. If the message color is orange or red, you must take appropriate action to ensure that you stay protected.
Getting Started For more information 25 For more information The product documentation helps you use Norton Security Suite. You can find the information that you need on your computer and on the Partner Web site. Accessing Help Help is available throughout your Norton product. Help provides links to information that assists you with the specific tasks that you want to complete. The online Help provides a guide to all of the product features. To access Help 1 At the top of the main window, click Support.
Getting Started For more information
Responding to emergencies 4 This chapter includes the following topics: 1 Downloading the Norton Bootable Recovery Tool Wizard Downloading the Norton Bootable Recovery Tool Wizard If your attempt to install a Norton product fails, you can download the Norton Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton Bootable Recovery Tool on a CD, DVD, or USB key.
Responding to emergencies Downloading the Norton Bootable Recovery Tool Wizard To download the Norton Bootable Recovery Tool Wizard from the Internet 1 Open your Web browser, and go to the following URL: http://www.norton.com/recoverytool_n360_sos 2 Follow the on-screen instructions.
5 Support This chapter includes the following topics: 1 Accessing One Click Support Accessing One Click Support One Click Support lets you access support from within your product and offers the tools that automatically diagnose and resolve common issues. To access One Click Support, click Support on the main product window. To access One Click Support 1 In the main product window, click Support. 2 In the drop-down list click, Get Support. w Availability of support varies by region.
Support Accessing One Click Support
Index A N activation procedure 14 alerts 23 Norton Bootable Recovery Tool Wizard downloading 27 Norton Security Suite about 11 activating 14 desktop icon 18 main window 23 status 21 E error messages 23 H Help accessing 25 printing 25 I installation problems 27 M main window features 18 Help & Support 18 options 18 status colors 23 status messages 23 messages 23 P Performance 19 pop-up messages 23 S security status 22 service activation 14 Settings 19 status 21–22 Status summary bar 20 Support 19 O
Quick Installation Norton Security Suite includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation.
