User Manual

15
Quick Reference
Troubleshooting
Symptom Possible Cause Action
68XX does not
power on.
Battery is not installed. Verify that the 68XX has
power from a NiCd or
alkaline battery.
NiCd battery not
charged.
Charge the battery in the
terminal, or remove the
battery and charge in the
spare battery charging
slot on the CCM 38/6860
or CRD 38/6866.
Alkaline battery is
drained.
Replace battery.
Low Battery
message
The main battery pack
is running low.
Place the 68XX in a cra-
dle and recharge the
NiCd battery.
OR
Power the 68XX off and
replace the battery.
Battery is dead Battery not replaced
after receiving
Low
Battery
message.
Replace the battery.
Cannot see charac-
ters on display.
68XX not powered on. Press the
PWR
key.
Battery pack is missing
or dead.
Replace or recharge the
battery pack.
Contrast not adjusted
properly.
Refer to page 8 for the
key sequence.
Scanner does not
decode a bar code
The bar code is
unreadable.
Verify that the bar code is
not defective, e.g.,
smudged or dirty.