User's Manual

Maintenance
& Troubleshooting
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T
abl e 7-3 Troubleshooting the Single Slot USB/Serial Cradle (Continued)
Symptom Possible Cause Action
FR6074 battery is
not charging.
FR6074 was
removed from
cradle or
cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure FR6074 is seated
correctly. Confirm main battery is charging under
Start > Settings >
System > Power. The 3600 mAh battery fully charges in less than
six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The FR6074 is
not fully seated in
the cradle.
Remove and re-insert the FR6074 into the cradle, ensuring it is
firmly seated.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 45°C (113°F).
Spare battery is not
charging.
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery in the cradle, ensuring it is
firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery align
with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
During data
communication, no
data transmits, or
transmitted data was
incomplete.
FR6074 removed
from cradle during
communications.
Replace FR6074 in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the FR6074 Integrator Guide.