User's Manual

Application Deployment 9 - 11
Mobility Services Platform
The MSP Client Software is a set of software components that come pre-installed on the MC18.
The MSP Client software consists of the following components:
The RD Client provides support for MSP Staging functionality, provides support for the MSP Legacy Staging
process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
The MSP Agent provides MSP Provisioning functionality and Control functionality when used with MSP 3.2
Control Edition.
Refer to the Mobility Services Platform 3.2 User’s Guide, p/n 72E-100158-06, for instructions for using the
Rapid Deployment and MSP Agent clients.
Creating a Splash Screen
A custom splash screen can be created and loaded onto the MC18. To create a custom splash screen:
1. Create a .bmp file using a graphic program with the following specifications:
Size: 216 (W) x 320 (H).
Colors: 256.
2. Modify the bitmap file and save.
To load the splash screen:
1. Convert the bmp file into a hex file using the OSUpdate Package Builder that is part of MSP.
2. Copy the hex file to the MC18 using BootLoader.
Fail: Buffer Overrun -32 The serial port device could not keep up with incoming data. Retry
the serial download with a lower baud rate.
Partition Table not Valid -33 The size of flash memory is different than that described in the
partition table. Retry the download with the correct partition table
file.
Invalid file format -34 The file format is invalid. Only Symbol HEX files are supported by
IPL.
Table 9-1
IPL Errors (Continued)
Error Text
Error
Number
Probable Cause