User's Manual

10 - 6 MC18 Product Reference Guide
MC18 turns itself off. MC18 is inactive. The MC18 turns off after a period of inactivity. If the MC18 is
running on battery power, this period can be set to 1, 2, 3, 4,
5 minutes.
If the MC18 is running on external power, this period can be
set to 1, 2, 3, 5, 10, 15 and 30 minutes.
Check the power settings by selecting
Start > Settings >
Control Panel > Power icon > Advanced tab.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Place the MC18 in the cradle to re-charge the battery.
Battery is not inserted
properly.
Insert the battery properly (see
Installing the Battery on
page 1-8
).
The
MC18 ’s battery
is low and it powers
down to protect
memory content.
Place the MC18 in the cradle to re-charge the battery.
A message appears
stating that the MC18
memory is full.
Too many files stored
on the MC18.
Delete unused memos and records. You can save these
records on the host computer.
Too many
applications installed
on the MC18.
If you have installed additional applications on the MC18,
remove them to recover memory.
Select
Start > Settings > Control Panel > Remove Programs
icon.
Select the unused program and select
Remove.
The MC18 does not
accept scan input.
Scanning application
is not loaded.
Verify that the MC18 is loaded with a scanning application.
See the System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between
imager exit window
and bar code is
incorrect.
Move the MC18 closer or further from the bar code to the
proper scanning range.
MC18 is not
programmed for the
bar code.
Verify that the MC18 can read the type of bar code being
scanned (See
Technical Specifications ). Ensure that the bar
code parameters are set properly for the bar code being
scanned.
MC18 is not
programmed to
generate a beep.
Click
Start > Programs > CtPanel > Audio Settings and
verify that a beep on a good decode is used and the
Beeper
Volume
is not set to 0.
Battery is low. If the scanner is still not reading symbols, contact the
distributor or service.
Table 10-1 Troubleshooting the MC18 (Continued)
Problem Cause Solution