MK1000 MicroKiosk Product Reference Guide
MK1000 MicroKiosk Product Reference Guide 72-53977-01 Revision A April 2002
© 2002 by Symbol Technologies, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
Contents About This Guide Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Related Publications . . . . . . . . . . . .
MK 1000 MicroKiosk Product Reference Guide LAN (Local Area Network) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Chapter 2. Setup and Installation: Mechanical Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Wired Ethernet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting an Interface Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change Interface - PCK Configuration Menu Option 1 . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a Host Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change Host Type- PCK Configuration Menu Option 2 . . . . . . . . . . . . . . . . . . . . . . . . Editing Software Handshaking . . . . . . . . . . . . . . .
MK 1000 MicroKiosk Product Reference Guide Chapter 4. Software and Applications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Demo Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Entering/Exiting Demo Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B. PCK Configuration Programming Bar Codes Appendix C. Scanning Mode Programming Bar Codes Appendix D. MK1000 Fonts Appendix E. Technical Specifications Appendix F. Troubleshooting Appendix G.
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About This Guide Introduction The MK1000 Product Reference Guide provides information about installing, operating, and programming the MK1000. Note: Unless otherwise noted, the term MK1000 refers to all configurations of the device. Chapter Descriptions Following are brief descriptions of each chapter in this guide. • Chapter 1, About Your MK1000 provides an overview of the MK1000 that includes quick start-up procedures, parts of the MK1000, features, and scanning modes.
MK1000 MicroKiosk Product Reference Guide • Appendix B, PCK Configuration Programming Bar Codes provides bar codes used in PCK emulation configuration mode. • Appendix C, Scanning Mode Programming Bar Codes provides bar codes used to change the laser scan mode. • Appendix D, MK1000 Fonts provides MK1000 fonts. • Appendix E, Technical Specifications provides technical information about your MK1000 and troubleshooting information.
About This Guide the problem is symbol readability, the Support Center will request samples of your bar codes for analysis at our plant. If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that is necessary, you will be given specific directions. Note: Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
MK1000 MicroKiosk Product Reference Guide Denmark/Danmark Symbol Technologies AS Dr.
About This Guide Netherlands/Nederland Symbol Technologies Kerkplein 2, 7051 CX Postbus 24 7050 AA Varsseveld, Netherlands 315-271700 (Inside Netherlands) +31-315-271700 (Outside Netherlands) Norway/Norge Symbol’s registered and mailing address: Symbol Technologies Norway Hoybratenveien 35 C N-1055 OSLO, Norway Symbol’s repair depot and shipping address: Symbol Technologies Norway Enebakkveien 123 N-0680 OSLO, Norway +47 2232 4375 South Africa Symbol Technologies Africa Inc.
MK1000 MicroKiosk Product Reference Guide Sweden/Sverige “Letter” address: Symbol Technologies AB Box 1354 S-171 26 SOLNA Sweden Visit/shipping address: Symbol Technologies AB Solna Strandväg 78 S-171 54 SOLNA Sweden Switchboard: 08 445 29 00 (domestic) Call Center: +46 8 445 29 29 (international) Support E-Mail: Sweden.Support@se.symbol.com 1Customer support is available 24 hours a day, 7 days a week.
About This Guide Warranty Coverage and Procedure During the warranty period, Symbol will repair or replace defective products returned to Symbol’s manufacturing plant in the US. For warranty service in North America, call the Symbol Support Center at 1-800-653-5350. International customers should contact the local Symbol office or support center. If warranty service is required, Symbol will issue a Return Material Authorization Number.
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Chapter 1 About Your MK1000 Overview The MK1000 is a scanning system that allows retail shoppers to easily verify prices on bar coded merchandise and obtain up-to-the-minute information on in-store promotions -- while they shop. The MK1000 does more than price verification.
MK1000 MicroKiosk Product Reference Guide Quick Startup Instructions This index of instructions highlights key installation topics. Mandatory steps are noted by an asterisk (*). If multiple pages are referenced, the key reference is bolded.
About Your MK1000 Parts of the MK1000 Front View Back View Power Port Com/Scanner Port Function Buttons (4) LAN (Local Area Network) Port Scan Window Label Cover Mounting brackets (4) Lower Right Side Reset Button (R) Contrast Control (C) Figure 1-1.
MK1000 MicroKiosk Product Reference Guide Features of the MK1000 Buttons and Controls Programmable Function Buttons The MK1000 has four programmable function buttons (shown in Figure 1-1 on page 1-3). These buttons can be programmed to allow the user to perform various tasks such as navigating through an application and making decisions when prompted. Note: For details on how to navigate MK1000 screens, see Navigating the MK1000 Configuration Menu on page 3-19.
About Your MK1000 Label/Message Window You can display labels and messages on the front of the MK1000. To remove the plastic label cover, press from one side to bow the label cover, then lift off. Press here. Figure 1-2. Removing the Label Cover To install the plastic label cover: 1. Insert the tabs of one end of the label cover into the slots on the front of the MK1000. 2. Bow the plastic cover and insert the tabs of the other side of the label cover into the slots on the other end of the MK1000.
MK1000 MicroKiosk Product Reference Guide Bar Code Scanning The MK1000 automatically decodes a bar code presented in its field of view. It can decode all standard 1-dimensional bar codes plus PDF, micro-PDF, and composite bar codes. Scanning Modes The MK1000 can operate in a number of different scanning modes. Three of the most commonly used modes are described in Table 1-1 below. Table 1-1.
About Your MK1000 Changing Scanning Modes You can change the scanning mode using any of the following methods. • Modify the “scan mode” setting via the MK1000’s Configuration menu. • Send a host transmitted SSI (Simple Serial Interface) command, specifying which scan pattern/scanning mode the MK1000 should use. For more information on this, see Scan Engine Commands on page 5-14. • Scan a programming bar code (refer to Appendix C, Scanning Mode Programming Bar Codes).
MK1000 MicroKiosk Product Reference Guide Smart Raster In Smart Raster operation, a trigger pull causes a single scan line pattern to appear. If the target is a 1-D bar code, the scanner decodes the symbol. If the target bar code is a 2-D bar code, the scanning patterns open up to a full, optimized raster pattern as soon as the scanner is properly aligned over the bar code. Single Scan Line Pattern Y-Axis Y-Axis Open Raster Pattern Horizontal Displacement (X - Axis) Figure 1-3.
About Your MK1000 Figure 1-5. Moving Scan Pattern Upward and Downward on “Tall” PDF Symbol • The scan beam does not have to be perfectly parallel with the top and bottom of the symbol (up to a 4o tilt is permitted). • Be sure the symbol is in good condition. Scanning Composite (2D) Bar Codes Composite Code is a combination of a 1D symbol (RSS, UPC/EAN or UPC/EAN-128) and a 2D symbol (CC-A, CC-B or CC-C). When scanning a bar code: • Keep the scan pattern parallel to the 2D symbol’s rows.
MK1000 MicroKiosk Product Reference Guide Specular Reflection When laser beams reflect directly back into the scanner from the bar code, they can “blind” the scanner and make decoding difficult. This phenomenon is called specular reflection. To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t scan at too oblique an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.
About Your MK1000 Static Random Access Memory (SRAM) The system contains 1MB of SRAM. The SRAM is used for storage of system parameters, user programs and data, and for use by the system as a whole during normal program executions. Items such as bitmaps can also be stored here and easily retrieved for later use. External Ports The MK1000 is equipped with three external ports located at the rear of the unit (see Figure 1-1 on page 1-3). The external ports are: • Power • Com/Scanner • LAN.
MK1000 MicroKiosk Product Reference Guide LAN (Local Area Network) Port The connection to this port is provided through an RJ-45 jack. The LAN port supports the following network topologies listed and described below. • Ethernet (10Base-T) • Power via AC Outlet • Power via Power-over-Ethernet • RS-485 (Serial/Cable) Wired Ethernet: Power via AC Outlet The LAN port can be used for an Ethernet data connection., either a 10-conductor RJ-45 plug or 8-conductor RJ-45 plug can be used.
Chapter 2 Setup and Installation: Mechanical Overview This chapter describes the hardware setup and installation of the MK1000.
MK1000 MicroKiosk Product Reference Guide Wired Ethernet Setup The MK1000 can communicate with a host via a wired Ethernet connection (10Base-T cable). When communicating in this manner the MK1000 can be powered either using the MK1000’s power supply connected to an AC outlet, or by receiving Power-over-Ethernet through the Ethernet cable.
Setup and Installation: Mechanical Wired Ethernet: Power via Power-over-Ethernet With this installation option, in addition to the MK1000 communicating to the host via a 10Base-T Ethernet cable, the MK1000 also simultaneously receives its power via the same Ethernet cable. Note: Power-over-Ethernet should NOT be used in conjunction with an external power supply connected to the power port on the MK1000 otherwise damage can occur to the MK1000 and/or network.
MK1000 MicroKiosk Product Reference Guide Wireless Ethernet Setup The MK1000 can communicate with a host via a wireless (RF) Ethernet connection. When communicating in this manner the MK1000 can be powered either using the MK1000’s power supply connected to an AC outlet, or by receiving Power-over-Ethernet via cable.
Setup and Installation: Mechanical Wireless Ethernet: Power via Power-over-Ethernet With this installation option, the MK1000 communicates to the host via a wireless (RF) connection and receives power via an Ethernet cable. Note: This Ethernet cable does NOT provide data to the MK1000. To install the MK1000, follow the instructions below. 1. Attach the Ethernet cable to provide power to the MK1000. • Connect the Ethernet cable to the LAN port on the MK1000. (See Figure 1-1 on page 1-3 for port locations.
MK1000 MicroKiosk Product Reference Guide Wired RS-485 Setup The MK1000 can communicate with a host via a wired RS-485 Serial connection while receiving power via a power supply plugged into an AC outlet. For MK1000 devices installed where pre-existing PCK 9100 wiring exists, an RS-485 pinout converter can be used. This pin-out converter maps the PCK 9100 signals into the required MK1000 pin-out and attaches to the existing PCK 9100 wiring, and then into the MK1000.
Setup and Installation: Mechanical To install the MK1000 with a host that does not support RS-485, follow the instructions below. 1. Provide power to the MK1000 using its power supply. • Insert the round barrel connector at the end of the power supply cable into the MK1000’s Power port. (See Figure 1-1 on page 1-3 for port locations.) • Plug the power supply into a wall outlet. 2. Connect the conversion box to the host using an RS-232 cable. 3. Attach the RS-485 Serial cable.
2-8 4000 Ft. Maximum RS-232/RS-485 Conversion Box Termination Resistors at Both Ends 1 Rt Figure 2-2.
Setup and Installation: Mechanical Wired RS-232 Setup The MK1000 can communicate with a host via a Serial cable connected to the Com/ Scanner port while receiving power via a power supply plugged into and AC outlet. To install the MK1000, follow the instructions below. 1. Provide power to the MK1000 using its power supply. • Insert the round barrel connector at the end of the power supply cable into the MK1000’s Power port. (See Figure 1-1 on page 1-3 for port locations.
MK1000 MicroKiosk Product Reference Guide Connecting an Auxiliary Device to the Com/Scanner Port If the Com/Scanner port is not being used for communication with the host, an external device, such as a scanner (decoded or undecoded), can be attached to the Com/Scanner port. (See Figure 1-1 on page 1-3 for port locations.) The auxiliary device can pull power from the MK1000. To connect an external device, follow the instructions below. 1.
Setup and Installation: Mechanical Mounting the MK1000 The MK1000 can be mounted on a wall, pole or counter top. Separately sold mounting accessories are listed below. • Wall Mount Kit • Pole Mount Kit • Counter Top Stand The MK1000 can also be mounted without the accessories listed above. To mount the MK1000 on a wall without using the wall mount kit, follow the instructions below. 1. Determine the MK1000 mounting location. 2. Using a pencil, mark the mounting screw location.
MK1000 MicroKiosk Product Reference Guide 1. Install the mounting screws in the markings on the wall, leaving room for the mounting holes on the back of the MK1000 to slide onto. Ensure the screws are securely anchored to the wall. 2. Place the MK1000 on the wall, aligning the notches on the back of the unit with the mounting screws. Ensure all cables lie neatly in the channel provided on the back of the unit. 3. Slide the MK1000 to the left and down to secure in place. Figure 2-4.
Setup and Installation: Mechanical Cable Pin-Outs Table 2-1 through Table 2-7 describe the CABLE termination required for attaching an external cable to the MK1000. 10-Pin 8-Pin Pin 1 Pin 8 Pin 1 Pin 10 Figure 2-5. 8-Pin and 10-Pin Connectors Ethernet Connectors - LAN Port Ethernet Pin-Outs: Obtaining Power via AC Power Supply Table 2-1. Ethernet 10Base-T Cable: 8-Pin Pin Description Pin 1 TXD (+) Pin 2 TXD (-) Pin 3 RXD (+) Pin 6 RXD (-) Pin 7 GND Pin 8 GND Table 2-2.
MK1000 MicroKiosk Product Reference Guide Table 2-2. Ethernet 10Base-T Cable: 10-Pin (Continued) Pin Description Pin 4 RXD (+) Pin 7 RXD (-) Pin 8 GND Pin 9 GND Ethernet Pin-Outs: Obtaining Power via Power-over-Ethernet Power-over-Ethernet pin-out connectors allow ethernet signals and power supply voltage to be supplied to the MK1000 through a single Ethernet cable. If power to the MK1000 is being provided via Power-over-Ethernet, do NOT plug the power supply into the MK1000 as well. Table 2-3.
Setup and Installation: Mechanical Table 2-4. Power-over-Ethernet Cable: 10-Pin Pin Description Pin 2 TXD (+) Pin 3 TXD (-) Pin 4 RXD (+) Pin 5 Bias-T (+) Pin 6 Bias-T (+) Pin 7 RXD (-) Pin 8 GND Pin 9 GND RS-485 Connectors - LAN Port Table 2-5.
MK1000 MicroKiosk Product Reference Guide RS-232 Connectors - Com/Scanner Port Serial/RS-232 Communication This cable pin-out can be used for both Serial communication from the host to the MK1000 and/or communication between an external hand held decoded scanner and the MK1000. Table 2-6.
Setup and Installation: Mechanical MK1000 LAN Port Pin-Outs Table 2-8 describes the MK1000’s pin-outs for its LAN port and is given for general starting information only. To generate a cable to attach to the MK1000, see Cable Pin-Outs on page 2-13. Table 2-8.
MK1000 MicroKiosk Product Reference Guide 2-18
Chapter 3 Setup and Installation: Communication Overview This chapter describes the steps required to establish communication between the MK1000 and a host. Note: The host must be able to support either the RS-232 or Ethernet communication interface. Common host operating systems that support these interfaces include Windows, Unix, DOS, and IBM 468x/469x.
MK1000 MicroKiosk Product Reference Guide Communication Protocol Overview The MK1000 is shipped with the PCK emulation communication protocol on-board. The Symbol PCK emulation application* is a PCK9100/9140 emulator for the Symbol MK1000. The Symbol PCK emulation application uses a proprietary command set developed by Symbol Technologies for use with its Kiosk Scanning Solutions.
Setup and Installation: Communication Configuring the MK1000 for Host Communication Now that the communication interface has been selected, you are ready to configure the MK1000 for communication with your host. Table 3-2 shows the different methods available for configuring the MK1000. Table 3-2.
MK1000 MicroKiosk Product Reference Guide Configuring via the PCK Configuration Menu Overview The MK1000 can be configured for operation with PCK based applications using the PCK Configuration menu. The PCK Configuration menu can be accessed locally by scanning programming barcodes, which are available in Appendix B, PCK Configuration Programming Bar Codes. From the PCK Configuration menu all MK1000 parameters can be accessed except the RF Settings, ESS ID, Encryption, Key ID, and Key Management.
Setup and Installation: Communication MAP: PCK Configuration Menu The following map can be used to assist in the navigation of the PCK application. 1. Wired Ethernet (10BASE-T cable) Change Interface Wireless Network (802.11 / 802.11b RF) 2. TCP/IP Change Host Type UDP/IP RS-232 None ACK/NAK ENQ ACK/NAK with ENQ RAW RS-485 Edit Software Handshaking 3.
MK1000 MicroKiosk Product Reference Guide Entering, Navigating & Saving Changes Entering the PCK Configuration Menu To access the PCK Configuration menu scan the Enter PCK Configuration Menu programming bar code, available in Appendix B, PCK Configuration Programming Bar Codes. When the bar code is scanned, the following menu displays: 3&.
Setup and Installation: Communication Exiting the PCK Configuration Menu When all desired changes are made, scan the Exit and Save Changes bar code on page B-3 to exit PCK emulation configuration. Selecting an Option (Parameter) from a List of Options To select an parameter from a list, scan the numeric programming bar code in Appendix B, PCK Configuration Programming Bar Codes that corresponds to the parameter you wish to select.
MK1000 MicroKiosk Product Reference Guide • If your current setting is Ethernet (wired or wireless and TCP/IP or UDP/IP), no change is necessary. • If your current setting is not Ethernet, scan the “1” bar code to change the interface and scan the “1” bar code again to select Ethernet. 3.
Setup and Installation: Communication Example: Entering an Numeric Value -- IP Address To enter a new IP address of 234.239.5.16, scan the following programming bar codes in this order: Scan Bar Code Screen Display 2 2 3 23 4 234 2 234.2 3 234.23 9 234.239 0 234.239.0 0 234.239.00 5 234.239.005 0 234.239.005.0 1 234.239.005.01 6 234.239.005.
MK1000 MicroKiosk Product Reference Guide PCK Configuration Menu The main PCK Configuration menu displays when the Enter PCK Configuration Menu programming bar code is scanned (see Figure 3-2). Selecting an Interface Type Change Interface - PCK Configuration Menu Option 1 To select or change the interface type that the MK1000 uses to talk to a host, choose Change Interface at the PCK Configuration menu by scanning the "1" bar code located in the section Numeric Bar Codes on page B-7.
Setup and Installation: Communication Selecting a Host Type Change Host Type- PCK Configuration Menu Option 2 To select or change the host type, choose Change Host Type at the PCK Configuration menu by scanning the "2" bar code located in the section Numeric Bar Codes beginning on page B-6 to display the Select Host Type screen. 6HOHFW +RVW 7\SH 7&3 ,3 8'3 ,3 56 56 (GLW 6RIWZDUH +DQGVKDNLQJ 6FDQ IRU +RVW 7\SH Figure 3-4.
MK1000 MicroKiosk Product Reference Guide Editing Software Handshaking Note: Software Handshaking configuration supported in PCK emulation versions 1.06 and greater. When you scan the “5” bar code at the Select Host Type screen, the Software Handshaking Config screen displays. 6RIWZDUH +DQGVKDNLQJ &RQILJ &XUUHQW +6 $&. 1$. 1RQH $&. 1$. (14 $&. 1$. ZLWK (14 5$: 6FDQ IRU 6 : +6 7\SH Figure 3-5.
Setup and Installation: Communication TCP/IP Configuration When the TCP/IP option is scanned for TCP/IP configuration, the following screen displays: 7&3 ,3 &RQILJXUDWLRQ 3DJH '+&3 (QDEOHG 1R ,3 $GGUHVV 6XEQHW 0DVN *DWHZD\ *R WR '16 6FUHHQ *R WR 3DJH 6FDQ LWHP QXPEHU WR HGLW Figure 3-6. TCP/IP Configuration Page 1 Scan the number "6" bar code to display the second TCP/IP screen.
MK1000 MicroKiosk Product Reference Guide UDP/IP Configuration When the UDP/IP option is scanned for UDP/IP configuration, the following screen displays (scan the number "6" bar code to display the second UDP/IP screen): 8'3 ,3 &RQILJXUDWLRQ 3DJH '+&3 (QDEOHG 1R ,3 $GGUHVV 6XEQHW 0DVN *DWHZD\ *R WR '16 6FUHHQ *R WR 3DJH 6FDQ LWHP QXPEHU WR HGLW 8&3 ,3 &RQILJXUDWLRQ 3DJH +RVW ,3 +RVW 3RUW *R %DFN WR
Setup and Installation: Communication Auxiliary Port Parameters Edit Aux Port Params - PCK Configuration Menu Option 4 To select or change the auxiliary port parameters, choose Edit Aux Port Params at the PCK Configuration menu by scanning the "4" bar code located in the section Numeric Bar Codes beginning on page B-6.
MK1000 MicroKiosk Product Reference Guide Configuring via the MK1000 Configuration Menu Overview The MK1000 can be configured for operation with PCK based applications using the MK1000 Configuration menu. In addition, if running a custom application not based on PCK emulation, the MK1000 Configuration menu is the only method for configuring the unit.
Setup and Installation: Communication MAP: MK1000 Configuration Menu Upon entering the menu system, Figure 3-10 is used for navigation. Figure 3-10.
MK1000 MicroKiosk Product Reference Guide Entering, Navigating & Saving Changes Entering the MK1000 Configuration Menu There are three ways to access the MK1000 Configuration menu: • locally using the MK1000 function buttons • locally by scanning bar codes • remotely via Telnet. For information about accessing Configuration menus/screens remotely via Telnet, refer to Configuration via a Telnet Session on page 3-47. To use the MK1000 function buttons to access the first configuration menu: 1.
Setup and Installation: Communication 3. When the password is entered successfully, the MK1000 Configuration menu displays: MK1000 Configuration System < Network Drivers User Save & Reboot Figure 3-12. MK1000 Configuration Menu When the MK1000 Configuration menu displays, other system activity related to application programs is suspended. Also, while the menus and screens are active, a timeout mechanism is in effect.
MK1000 MicroKiosk Product Reference Guide The use of the four buttons are described below. Table 3-3. Navigating The Configuration Menus/Screens Using Function Buttons Button Button Use Description Button 1 Escape Returns to the previous screen. Button 2 Previous Moves the cursor (designated by the “<“ symbol) up to any selectable menu item or alterable field. Button 3 Next Moves the cursor (designated by the “<“ symbol) down to any selectable menu item or alterable field.
Setup and Installation: Communication Saving Changes Exiting the MK1000 Configuration menu via the Save & Reboot option saves any changes made. Changes made while navigating the MK1000 Configuration screens are NOT saved or applied UNLESS the MK1000 Configuration menu is exited through its Save & Reboot option. Upon exiting in this manner, the unit reboots and applies the changes.
MK1000 MicroKiosk Product Reference Guide The System Configuration Menu From the MK1000 Configuration menu (see Figure 3-10 on page 3-17), press the Previous or Next buttons to move the "<" cursor to the System option and press the Enter button. The System Configuration menu displays: System Configuration Info < Date & Time Debug Mode = DISABLED File/DBM Embedded Apps = ENABLED Passwords Figure 3-13. System Configuration Menu Table 3-4.
Setup and Installation: Communication Table 3-4. System Configuration Menu Definitions (Continued) Field Name Description File/DBM When selected, the File/DBM option displays the File Sys/DBM Management screen (see Figure 315). From this screen it is possible to delete files located in RAM, or delete database memory which constitutes user stored values in the system DBM or GL. Deleting the database also returns all driver configuration settings to their defaults.
MK1000 MicroKiosk Product Reference Guide System Information Screen From the System Configuration menu (see Figure 3-13 on page 3-22), press the Previous or Next buttons to move the "<" cursor to the Info option and press the Enter button. To return to the System Configuration menu, press the ‘1’ button to escape. The System Information screen displays: System Information Boot P/N : S-14-00D-0N-09 < Boot Vers : V01.12.09 OS P/N : S-14-001-11-0Fx OS Vers : V4.06.08 Figure 3-14.
Setup and Installation: Communication File Sys/DBM Management Screen From the System Configuration menu (see Figure 3-13 on page 3-22), press the Previous or Next buttons to move the "<" cursor to the File/DBM option and press the Enter button. To return to the System Configuration menu, press the ‘1’ button to escape. The File Sys/DBM Management screen displays: File Sys/DBM Management Delete Files < Delete Database Figure 3-15. File Sys/DBM Management Screen Table 3-6.
MK1000 MicroKiosk Product Reference Guide Change Passwords Screen From the System Configuration menu (see Figure 3-13 on page 3-22), press the Previous or Next buttons to move the "<" cursor to the Passwords option and press the Enter button. To return to the System Configuration menu, press the ‘1’ button to escape. The Change Passwords screen displays: Change Passwords FTP/Telnet Password = < Keypad Password = Figure 3-16. Change Passwords Screen Table 3-7.
Setup and Installation: Communication The Network Configuration Menu From the MK1000 Configuration menu (see Figure 3-10 on page 3-17), press the Previous or Next buttons to move the "<" cursor to the Network option and press the Enter button. The Network Configuration menu displays: Network Configuration TCP/IP < Server Ethernet Radio TFTP Figure 3-17. Network Configuration Menu Note: If DHCP mode is disabled and the IP address for either Ethernet or Radio is set to 0.0.0.
MK1000 MicroKiosk Product Reference Guide Table 3-8. Network Configuration Menu Definitions Field Name 3-28 Description TCP/IP When selected, the TCP/IP option displays the TCP/IP Configuration screen (see Figure 3-18). From this screen it is possible to configure the primary interface (Ethernet or Radio) that is used for establishing a TCP/UDP/IP connection and enabling DHCP mode. The primary interface is the first device that is started when the protocol stack begins operation.
Setup and Installation: Communication Table 3-8. Network Configuration Menu Definitions (Continued) Field Name Description Radio When selected, the Radio option displays the Radio Configuration screen (see Figure 3-22). The configuration screen for the Radio is nearly identical in function to that of the Ethernet port. The MAC address of the Radio (if present) is displayed at the top of the configuration screen (also factory assigned).
MK1000 MicroKiosk Product Reference Guide Table 3-9. TCP/IP Configuration Screen Definitions Field Name Primary Interface Description Press the Previous or Next buttons to move the "<" cursor to this field and select the interface type (Ethernet or Radio). To toggle the field setting, press the Enter button. The default Primary Interface for the MK1000 is RADIO. DHCP Press the Previous or Next buttons to move the "<" cursor to this field and select the Dynamic Host Configuration Protocol.
Setup and Installation: Communication Domain Settings From the TCP/IP Configuration screen (see Figure 3-18 on page 3-29), press the Previous or Next buttons to move the "<" cursor to the Domain Setup option and press the Enter button. To return to the TCP/IP Configuration screen, press the ‘1’ button to escape. The Domain Settings screen displays: Domain Settings Domain Name = < DNS #1 = 255.255.255.255 DNS #2 = 255.255.255.255 DNS #3 = 255.255.255.255 Figure 3-19. Domain Settings Screen Table 3-10.
MK1000 MicroKiosk Product Reference Guide Table 3-10. Domain Settings Screen Definitions (Continued) Field Name DNS #3 Description Enter the domain address for the third domain server. The default Domain Server address for DNS #3 is is 255.255.255.255. Server Configuration Screen From the Network Configuration menu (see Figure 3-17 on page 3-27), press the Previous or Next buttons to move the "<" cursor to the Server option and press the Enter button.
Setup and Installation: Communication Table 3-11. Server Configuration Screen Definitions (Continued) Field Name Server Port Description Press the Previous or Next buttons to move the "<" cursor to this field and enter the Server port. The default Server Port for the MK1000 is 4050. Server Name Press the Previous or Next buttons to move the "<" cursor to this field and enter the Server name.
MK1000 MicroKiosk Product Reference Guide Table 3-12. Ethernet Config Screen Definitions Field Name Ether MAC Description Press the Previous or Next buttons to move the "<" cursor to this field and enter the Ether MAC address. The default Ether MAC address for the MK1000 is 00:60:A3:00:2D:BD. This address is configured at the factory and cannot be altered. 3-34 Enabled The port can be enabled or disabled, if not being used. The default for the MK1000 is NO (disabled).
Setup and Installation: Communication Radio Configuration Screen From the Network Configuration menu (see Figure 3-17 on page 3-27), press the Previous or Next buttons to move the "<" cursor to the Radio option and press the Enter button. To return to the Network Configuration menu, press the ‘1’ button to escape. The (wireless Ethernet) Radio Config screen displays: Radio Config Radio Mac = 00:A0:F8:2A:A6:37 < Enabled = YES IP Address = 192.168.0.2 Netmask IP = 255.255.255.0 Gateway IP = 255.255.255.
MK1000 MicroKiosk Product Reference Guide Table 3-13. Radio Config Screen Definitions (Continued) Field Name 3-36 Description IP Address Press the Previous or Next buttons to move the "<" cursor to this field to modify the IP address associated with this port. The default wireless Ethernet IP address for the MK1000 is 192.168.0.2. Netmask IP Press the Previous or Next buttons to move the "<" cursor to this field to modify the Netmask IP address associated with this port.
Setup and Installation: Communication RF Settings From the Radio Configuration screen (see Figure 3-22 on page 3-35), press the Previous or Next buttons to move the "<" cursor to the RF Settings option and press the Enter button. To return to the Radio Configuration screen, press the ‘1’ button to escape. The Radio Config screen (for RF settings) displays: Radio Config ESS ID = < 101 Encryption = DISABLED Key ID = 1 Key Management Figure 3-23. Radio Config ‘RF Settings’ Screen Table 3-14.
MK1000 MicroKiosk Product Reference Guide TFTP Configuration Screen From the Network Configuration menu (see Figure 3-17 on page 3-27), press the Previous or Next buttons to move the "<" cursor to the TFTP option and press the Enter button. To return to the Network Configuration menu, press the ‘1’ button to escape. The TFTP Configuration screen displays: TFTP Configuration TFTPIP = 0.0.0.0 File Name = < Figure 3-24. TFTP Configuration Screen Table 3-15.
Setup and Installation: Communication The Driver Configuration Menu From the MK1000 Configuration menu (see Figure 3-10 on page 3-17), press the Previous or Next buttons to move the "<" cursor to the Drivers option and press the Enter button. The Driver Configuration menu displays: Driver Configuration Laser Scanner < Barcode Reader RS-232 Port RS-485 Port Figure 3-25. Driver Configuration Menu Table 3-16.
MK1000 MicroKiosk Product Reference Guide Table 3-16. Driver Configuration Menu Definitions (Continued) Field Name Description RS-232 Port When selected, the RS-232 Port option displays the RS-232 Config screen (see Figure 3-27). This screen allows configuration of various RS-232 port settings including: Baud Rate, Parity, Data Bits, Stop Bits, Flow Control, Echo Mode, and Rx Mode. These parameters must be set to the same settings used by the host or auxiliary RS-232 device (such as a decoded scanner).
Setup and Installation: Communication Table 3-17. Laser Scanner Config Screen Definitions Field Name Description Driver Press the Previous or Next buttons to move the "<" cursor to this field and toggle by pressing the Enter button to enable or disable the scanner driver. If the driver is disabled then the scanner is not initialized and it becomes possible for a user application to communicate with the scanner directly using the appropriate Com driver (i.e., C_SID_IO_UART2).
MK1000 MicroKiosk Product Reference Guide RS-232 Configuration Screen From the Driver Configuration menu (see Figure 3-25 on page 3-39), press the Previous or Next buttons to move the "<" cursor to either the RS-232 Port option and press the Enter button. To return to the Driver Configuration menu, press the ‘1’ button to escape. The RS-232 Config screen displays: RS-232 Config Baud = 9600 < Parity = NONE Data = 8 BITS Stops = 1 BIT Flow = DTR/DSR Echo = OFF Rx = XPT Figure 3-27.
Setup and Installation: Communication Table 3-18. RS-232 Config Screen Definitions (Continued) Field Name Description Data Bits Press the Previous or Next buttons to move the "<" cursor to this field and toggle by pressing the Enter button to select the Data Bits. The default Data Bits setting for MK1000 RS-232 port settings is 8 BITS. Available Data Bits settings: 7 BITS or 8 BITS.
MK1000 MicroKiosk Product Reference Guide RS-485 Configuration Screen From the Driver Configuration menu (see Figure 3-25 on page 3-39), press the Previous or Next buttons to move the "<" cursor to either the RS-485 Port option and press the Enter button. To return to the Driver Configuration menu, press the ‘1’ button to escape. The RS-485 Config screen displays: RS-485 Config Baud = 9600 < Parity = NONE Data = 8 BITS Stops = 1 BIT Flow = DTR/DSR Echo = OFF Rx = XPT Figure 3-28.
Setup and Installation: Communication Table 3-19. RS-485 Config Screen Definitions (Continued) Field Name Description Parity Press the Previous or Next buttons to move the "<" cursor to this field and toggle by pressing the Enter button to select Parity. The default Parity for MK1000 RS-485 port settings is NONE. Available Parity settings: NONE, ODD, or EVEN.
MK1000 MicroKiosk Product Reference Guide Table 3-19. RS-485 Config Screen Definitions (Continued) Field Name Rx Mode Description Press the Previous or Next buttons to move the "<" cursor to this field and toggle by pressing the Enter button to select the Rx Mode. The default Rx Mode setting for MK1000 RS-485 port settings is XPT. Available Rx Mode settings: PRTR, CMDL, or XPT.
Setup and Installation: Communication Configuration via a Telnet Session Overview A Telnet client can be used to remotely connect to the MK1000 and remotely access the MK1000 Configuration menu. And, as mentioned in the MK1000 Configuration menu overview, the MK1000 Configuration menu is used to configure the unit for operation with PCK based applications. The MK1000 Configuration menu can also be used to configure the unit for operation with a custom application not based on PCK emulation.
MK1000 MicroKiosk Product Reference Guide Entering, Navigating & Saving Changes Entering the Telnet Session To a initiate a Telnet session with the MK1000 from a computer running a Window’s operating system, type the following command (using your MK1000’s IP address) from a DOS/Command prompt and press Enter: telnet 192.168.0.1 In the example above, 192.168.0.1 represents the MK1000's IP address. If you need assistance determining your MK1000’s IP address see the troubleshooting section.
Setup and Installation: Communication To properly navigate the MK1000 Configuration screens, the Telnet client must be configured to Keyboard Mapping = VT100 / ANSI terminal emulation. If running a Telnet session from a laptop, you may need to turn off the "Num Lock" key.
MK1000 MicroKiosk Product Reference Guide 3-50
Chapter 4 Software and Applications Overview This chapter describes loading applications and files on to the MK1000. Topics covered include: • The MK1000 on-board Demo application Demo Application The demo application mode is useful when there is a desire is to demonstrate the basic functionality of the MK1000 without connecting to a network and host. Several aspects of the MK1000 can be demonstrated, including button functions and bar code lookups.
MK1000 MicroKiosk Product Reference Guide Entering/Exiting Demo Mode With the communication protocol set to PCK emulation application, scan the Enter/Exit Demo Mode bar code below to enter or exit demo mode.
Software and Applications While in demo mode, scan a demonstration bar code below to emulate a product look up.
MK1000 MicroKiosk Product Reference Guide 4-4
Chapter 5 PCK Emulation Overview This chapter describes how to use the MK1000 PCK emulation application. The Symbol PCK emulation application* is a PCK9100/9140 emulator for the Symbol MK1000. The application allows the MK1000 (wired or wireless) to connect to a host computer and behave like a Symbol PCK9100/9140. The Symbol PCK emulation application uses a proprietary command set developed by Symbol Technologies for use with its Kiosk Scanning Solutions.
MK1000 MicroKiosk Product Reference Guide New PCK Emulation Functionality on the MK1000 The differences between the MK1000 PCK emulation and Symbol’s PCK9100/9140 architecture are listed in Table 5-1. Table 5-1. MK1000 PCK Emulation Versus PCK91XX Architecture MK1000 PCK Emulation PCK9100/9140 Architecture The MK1000’s operating system supports multiple communication interfaces (Wireless RF, cabled Ethernet, RS-485 and RS-232) co-existing on a single unit. The PCK9100/9140 was one interface per unit.
PCK Emulation Host Communication Commands Table 5-2 lists the commands used in host communications. Table 5-2. Host Communication Commands Control Character Hex Representation Description 02 ASCII Start of Text 03 ASCII End of Text 01 ASCII Start of Header 04 ASCII End of Transmission 00-FF Data packet. This is the actual data being sent to the MK1000. The maximum size of the packet is 300 bytes, but under 50 is recommended for accurate communication.
MK1000 MicroKiosk Product Reference Guide Host to MK1000 Handshaking ACK/NAK handshaking is supported for data sent from the host to the MK1000. If enabled, the MK1000 ACKs or NAKs a data packet based on its format and the LRC being correct. Because no error checking is performed on the data in the packet, the MK1000 ignores invalid display commands within the packet and sends an ACK. This increases the throughput of the system.
PCK Emulation RAW Allows binary data communication, no software handshaking is used. Data packets contain no control characters.
MK1000 MicroKiosk Product Reference Guide Example 5 - MK1000 Waiting for Serial Response Time-out Period MK1000 Host PCK RS-485 Communication Protocol When communicating via RS-485, the host computer must poll each MK1000 individually. Therefore, each MK1000 has a unique address programmable by bar code menus. The value of the address ranges from hex 30 (48 decimal) to hex 4F (79 decimal).
PCK Emulation Example 1 - Correct Communications, No Data Host MK1000 Example 2 - Correct Communications, MK1000 Sends Data Host MK1000 Example 3 - Display Message for MK1000 Host MK1000 5-7
MK1000 MicroKiosk Product Reference Guide Default Display Messages There are three default display messages that can be overridden by downloading a resource file, or through host commands. Downloaded resource file messages are retained until a new resource file is sent, while messages sent through host commands are lost when the unit is powered down, and must be resent when the unit is powered up again. Powerup Message This default message displays when the unit powers up.
PCK Emulation Reactivated/Host Connection Established Message This default message displays once the station has received polls from the host, or if a host connection is established after being out of service. 5($'< 6FDQ ,WHP Figure 5-3. Reactivated/Connection Established Message Display Control Characters The following control characters are supported within display messages. Note that the exact position of the cursor after a VT, FF, or CR depends on the size of the currently selected font.
MK1000 MicroKiosk Product Reference Guide Display Commands Several commands display text and bit mapped graphics, control data sent to and from the second Serial port, or interface to the scanner. Display commands view the LCD display as an array of points 240 across by 64 high. Point 0,0 is in the top left corner and point 239,63 is in the bottom right. Command Parameters Table 5-4 lists the display command parameters. Table 5-4. Command Parameters Px X-axis parameter specified with ASCII digits.
PCK Emulation Draw Commands Table 5-5. Draw Commands Command Description Syntax Example Draw Point Draws a single ESC [Px;PyP point on the display Draw Line Draws a line ESC[Px;Py; Px;PyL ESC[5;10;200;50L draws a between two points line from (5,10) to (200,50) in the current color. Note: If either endpoint is off the screen, the line is not drawn. Draw Rectangle Draws a rectangle ESC[Px1;Py1;Px2; between two Py2;PfR points. If Pf = 1, the rectangle is filled. If Pf = 0, it is not filled.
MK1000 MicroKiosk Product Reference Guide Text/Font Commands Table 5-6. Text/Font Commands Command Description Syntax Example Select Font Font number Pi ESC[PiF becomes the current font for any subsequent text output. ESC[37F This is a test This sets the current font to #37, then draws the text "This is a test." Font Height Query (Supported in PCK emulation versions 1.06 or greater) Returns the height, in pixels, of the currently selected font.
PCK Emulation Message Commands A message is composed of display commands and text to be displayed. Commands are executed in the same manner as host commands. The MK1000 has four default messages (see Table 5-4 on page 5-10) that can be replaced using the Resource Manager to create messages with the same ID numbers. The following commands display user-defined messages, and send messages to store in RAM. Table 5-7.
MK1000 MicroKiosk Product Reference Guide Button Press - Event Notification When one of the MK1000 function buttons is depressed, a string is sent to the host where is the number of the button pressed. For example, "BTN4" is sent to the host when the right most button, ‘4’, is pressed. This event notification must be surrounded by the normal framing characters used by the PCK emulation firmware (which are dependent on communications type described in Table 5-2 on page 5-3).
PCK Emulation To change the scanning mode from Cyclone (factory default) to Smart Raster, use the following syntax: MK1000 Host [1s Pass Through Scanner Commands A special "ParamSend" escape sequence is available in the PCK emulation application to allow "pass through" scanner programming commands.
MK1000 MicroKiosk Product Reference Guide <0xFF> = The beep code. The scanner’s beeper output is not monitored. 0xFF indicates no beep, and it should be set to 0xFF. = Any valid SSI ParamSend value. = Any valid SSI ParamSend data value. Redirecting Data To The Serial Port ESC[B redirects data to the Serial port. All data following this command up to the end of the current packet is sent out the auxiliary port.
PCK Emulation Table 5-8.
MK1000 MicroKiosk Product Reference Guide 5-18
Appendix A Configuration Menu Programming Bar Codes Overview These programming bar codes (Setup, Enter, Prev, Escape and Next) can be used to navigate the MK1000 Configuration menus. However, you must use the four function buttons on the front panel for data entry on each screen as described in Entering Alphanumeric Values on page 3-21.
MK1000 MicroKiosk Product Reference Guide Bar Codes Setup Scan the bar code below to enter the MK1000 Configuration menu.
Configuration Menu Programming Bar Codes Save and Reboot Scan the bar code below to save your changes and exit the MK1000 Configuration menu.
MK1000 MicroKiosk Product Reference Guide Next Scan the Next bar code below to move the cursor down to any selectable field. This bar code is equivalent to button ‘3’ on the MK1000 front panel. See Table 3-3 on page 3-20 for more information about button functions.
Configuration Menu Programming Bar Codes Prev Scan the Prev bar code below to move the cursor up to any selectable field. This bar code is equivalent to button ‘2’ on the MK1000 front panel. See Table 3-3 on page 3-20 for more information about button functions.
MK1000 MicroKiosk Product Reference Guide Enter Scan the Enter bar code below to activate the selected field. This bar code is equivalent to button ‘4’ on the MK1000 front panel. See Table 3-3 on page 3-20 for more information about button functions.
Configuration Menu Programming Bar Codes Escape Scan the Escape bar code below to return to the previous screen. This bar code is equivalent to button ‘1’ on the MK1000 front panel. See Table 3-3 on page 3-20 for more information about button functions.
MK1000 MicroKiosk Product Reference Guide Save Scan the Save bar code below to save changes.
Appendix B PCK Configuration Programming Bar Codes Overview This appendix provides the programming bar codes used to enter, save changes in, and exit the PCK Configuration Menu. Also included are alphanumeric programming bar codes used to enter values, such as an IP address, or select an item from a menu list.
MK1000 MicroKiosk Product Reference Guide Bar Codes Enter PCK Configuration Scan the bar code below to enter PCK application’s main menu.
PCK Configuration Programming Bar Codes Exit PCK Configuration When all desired changes are made, scan the Exit PCK Configuration Menu bar code below to exit PCK configuration.
MK1000 MicroKiosk Product Reference Guide Save Changes To save your changes and exit the current menu screen, scan the Save & Exit bar code below. This bar code also allows you to exit the PCK application’s main menu.
PCK Configuration Programming Bar Codes Escaping a Screen WITHOUT Saving Changes If you have accidentally entered a screen and wish to exit it WITHOUT making ANY changes, scan the Cancel bar code below.
MK1000 MicroKiosk Product Reference Guide Numeric Bar Codes The following pages provide the digits 0-9. They are on separate pages here to make it easier to scan without scanning adjacent bar codes.
PCK Configuration Programming Bar Codes 1 B-7
MK1000 MicroKiosk Product Reference Guide 2 B-8
PCK Configuration Programming Bar Codes 3 B-9
MK1000 MicroKiosk Product Reference Guide 4 B-10
PCK Configuration Programming Bar Codes 5 B-11
MK1000 MicroKiosk Product Reference Guide 6 B-12
PCK Configuration Programming Bar Codes 7 B-13
MK1000 MicroKiosk Product Reference Guide 8 B-14
PCK Configuration Programming Bar Codes 9 B-15
MK1000 MicroKiosk Product Reference Guide Alphabetic Character Bar Codes The following pages provide the uppercase alphabetic characters A-Z.
PCK Configuration Programming Bar Codes B B-17
MK1000 MicroKiosk Product Reference Guide C B-18
PCK Configuration Programming Bar Codes D B-19
MK1000 MicroKiosk Product Reference Guide E B-20
PCK Configuration Programming Bar Codes F B-21
MK1000 MicroKiosk Product Reference Guide G B-22
PCK Configuration Programming Bar Codes H B-23
MK1000 MicroKiosk Product Reference Guide I B-24
PCK Configuration Programming Bar Codes J B-25
MK1000 MicroKiosk Product Reference Guide K B-26
PCK Configuration Programming Bar Codes L B-27
MK1000 MicroKiosk Product Reference Guide M B-28
PCK Configuration Programming Bar Codes N B-29
MK1000 MicroKiosk Product Reference Guide O B-30
PCK Configuration Programming Bar Codes P B-31
MK1000 MicroKiosk Product Reference Guide Q B-32
PCK Configuration Programming Bar Codes R B-33
MK1000 MicroKiosk Product Reference Guide S B-34
PCK Configuration Programming Bar Codes T B-35
MK1000 MicroKiosk Product Reference Guide U B-36
PCK Configuration Programming Bar Codes V B-37
MK1000 MicroKiosk Product Reference Guide W B-38
PCK Configuration Programming Bar Codes X B-39
MK1000 MicroKiosk Product Reference Guide Y B-40
PCK Configuration Programming Bar Codes Z B-41
MK1000 MicroKiosk Product Reference Guide B-42
Appendix C Scanning Mode Programming Bar Codes Scanning Mode Select one of the following scanning modes: • Smart Raster • Always Raster • Slab Only Raster • Programmable Raster • Omnidirectional (Cyclone) • Semi-Omnidirectional C-1
MK1000 MicroKiosk Product Reference Guide Smart Raster (01h) C-2
Scanning Mode Programming Bar Codes Always Raster (02h) C-3
MK1000 MicroKiosk Product Reference Guide Programmable Raster (03h) C-4
Scanning Mode Programming Bar Codes Slab Only Raster (04h) C-5
MK1000 MicroKiosk Product Reference Guide Cyclone Pattern (06h) C-6
Scanning Mode Programming Bar Codes Semi-Omni Pattern (07h) C-7
MK1000 MicroKiosk Product Reference Guide C-8
Appendix D MK1000 Fonts Three onboard fonts can be used by a PCK application. - System Default 8 pt - OEM 8 pt Embedded in the OS, loaded into LCD RAM on demand * - Courier New 8 pt Embedded in the OS, loaded into LCD RAM on demand * To utilize additional Windows based fonts within a PCK application, a resource file specifying the desired fonts must be downloaded to the MK1000. * These fonts display faster than OS based fonts as they are stored in and displayed directly from LCD memory.
MK1000 MicroKiosk Product Reference Guide D-2
Appendix E Technical Specifications Table E-1.
MK1000 MicroKiosk Product Reference Guide Table E-1. Technical Specifications (Continued) Item E-2 Description Software Support Supports existing PCK91XX applications; IBM 4680/4690 Terminal Emulation; AirBEAM wireless configuration management supported. SDK available. Communications Serial (RS-232/RS-485) Ethernet (TCP/IP) Wireless LAN: Spectrum24 - 2 Mbps Frequency Hopping (IEEE 802.11); Spectrum24 - 11 Mbps Direct Sequence (IEEE 802.11b) Configurations See Appendix F, Troubleshooting.
Appendix F Troubleshooting Troubleshooting topics covered in this appendix include: 1. Unit does not turn on. 2. Unit does not respond to polls from the host computer (RS-485 only). 3. Unit does not send data to host computer (RS-232 only). 4. Can’t PING (Packet InterNet Groper) the MK1000. 5. “Loader Activated...Stand By” message displays. 6. Determining the MK1000's current OS version. 7. Confirming communication with host computer. 8. Restoring factory default settings. 9.
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting Problem 1. MK1000 does not turn on. Possible Causes No power to the device. 2. MK1000 does not respond to No communication polls from the host computer between the host and (RS-485 only). MK1000. Possible Solutions - Power via AC outlet - Check AC power to the device. Ensure power supply is plugged into AC power source and the MK1000. - Power via power-over-Ethernet - Confirm Ethernet cable is plugged into MK1000 LAN port.
Troubleshooting Table F-1. Troubleshooting (Continued) Problem 3. MK1000 does not send data to host computer (RS-232 only). Possible Causes Possible Solutions MK1000 is not Check setup communication programmed to work with parameters. the host. MK1000 is not connected Check cables to host computer. to the host. 5. “Loader Activated...Stand By” Embedded application message displays on the was disabled and no MK1000. custom application is loaded/available to run.
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting (Continued) Problem (continued) How do I determine the MK1000’s current OS version? F-4 Possible Causes Possible Solutions To exit the MK1000 Configuration menu WITHOUT saving any changes: - Press ‘1’ (System Configuration screen appears). - Press ‘1’ (MK1000 Configuration menu appears).
Troubleshooting Table F-1. Troubleshooting (Continued) Problem Possible Causes 7. How do I confirm my MK1000 (Not applicable) is communicating with my host computer? Possible Solutions A PING command can be used to confirm ethernet communication between the host computer and MK1000. - From the Command / DOS prompt, type Ping followed by the MK1000 IP address, and then press Enter. The command looks like the following: "Ping 192.168.0.1". In this example, 192.168.0.1 is the MK1000’s IP address.
MK1000 MicroKiosk Product Reference Guide Table F-1.
Troubleshooting Table F-1. Troubleshooting (Continued) Problem Possible Causes 8. How do I return the MK1000 (Not applicable) to its factory default settings? Possible Solutions The majority of MK1000 setup parameters can be returned to their factory defaults from a screen within the MK1000 Configuration menu. - Press the ‘4’ and ‘1’ buttons on the unit simultaneously (an Enter Password screen appears). - Type in ‘44213’ (MK1000 Configuration screen appears).
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting (Continued) Problem Possible Causes Save ALL changes made and EXIT the MK1000 Configuration menu - Scroll the cursor down to Save & Reboot by pressing the ‘3’ button four times. - With the cursor on Save & Reboot, press ‘4’. (MK1000 Configuration menu is exited, all changes made are saved, and the unit reboots as described in Troubleshooting Note 1.) (continued) How do I return the MK1000 to its factory default settings? 9.
Troubleshooting Table F-1. Troubleshooting (Continued) Problem Possible Causes Wireless (RF) Ethernet Connection - Press the ‘4’ and ‘1’ buttons on the unit simultaneously (an Enter Password screen appears). - Type in ‘44213’ (MK1000 Configuration menu appears). - Scroll the cursor (<) down to Network by pressing the ‘3’ button. - With the cursor on Network, press ‘4’ (Network Configuration screen appears). - Scroll the cursor down to Radio by pressing the ‘3’ button three times.
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting (Continued) Problem (continued) MK1000 will not communicate over a wired-Ethernet connection. Possible Causes Possible Solutions 2. Determine the MK1000’s IP Address. - Press the ‘4’ and ‘1’ buttons on the unit simultaneously (an Enter Password screen appears). - Type in ‘44213’ (MK1000 Configuration screen appears). - Scroll the cursor (<) down to Network by pressing the ‘3’ button.
Troubleshooting Table F-1. Troubleshooting (Continued) Problem (continued) MK1000 will not communicate over a wired-Ethernet connection. Possible Causes Possible Solutions 4. Confirm the Wireless (RF) Ethernet Setup is DISABLED. - Scroll the cursor down to Radio by pressing ‘3’. - With the cursor on Radio, press ‘4’ (Radio Configuration screen appears). - On the Radio Configuration screen (3rd line), Enabled must = No. - If Enabled = Yes, with the cursor on Enabled, press the ‘4’ button.
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting (Continued) Problem 11.MK1000 will not communicate over a wireless-Ethernet connection. Possible Causes Unit does not support a wireless Ethernet connection. Possible Solutions 1. Confirm your unit supports a wireless (RF) Ethernet connection. - Find the model number (see sticker attached on the back of the unit). The model number structure is MK1000-xxx???xxxxx.
Troubleshooting Table F-1. Troubleshooting (Continued) Problem (continued) MK1000 will not communicate over a wireless-Ethernet connection. Possible Causes Possible Solutions 3. Confirm the Wireless (RF) Ethernet Setup is ENABLED. - On the Radio Configuration screen (3rd line), Enabled must = Yes. - If Enabled = No, with the cursor on Enabled, press the ‘4’ button. Enabled should now = Yes. See Troubleshooting Note 1. - Press ‘1’ (Network Configuration screen will re-appear) 4.
MK1000 MicroKiosk Product Reference Guide Table F-1. Troubleshooting (Continued) Problem Possible Causes Possible Solutions (continued) MK1000 will not communicate over a wireless-Ethernet connection. 5. Save ALL changes made and EXIT the MK1000 Configuration menu. - Scroll the cursor down to Save & Reboot by pressing the ‘3’ button three times.
Troubleshooting Troubleshooting Notes 1. Changes made while navigating the MK1000 Configuration screens are NOT saved or applied UNTIL the MK1000 Configuration menu is exited through its Save & Reboot option. If the MK1000 Configuration menu is exited by pressing the ‘1’ button, changes are NOT saved and the original settings are retained.
MK1000 MicroKiosk Product Reference Guide F-16
Appendix G Table of MK1000 Communication Interfaces The MK1000 supports up to four communication interfaces: • wireless Ethernet • wired Ethernet • RS-485 (wired) • RS-232 (wired). The number and type of communication interfaces your unit has is specified by three digits in its model number. The location of the three digits is illustrated with ‘???’ (three question marks) in the MK1000 model structure, MK1000-xxx???xxxxx. For a key defining the supported onboard communication interfaces, see below.
MK1000 MicroKiosk Product Reference Guide G-2
Glossary ACK/NAK ACK/NAK is the default software handshaking. Aperture The opening in an optical system defined by a lens or baffle that establishes the field of view. ASCII American Standard Code for Information Interchange. A 7 bit-plusparity code representing 128 letters, numerals, punctuation marks, and control characters. It is a standard data transmission code in the U.S. Autodiscrimination The ability of an interface controller to determine the code type of a scanned bar code.
MK1000 MicroKiosk Product Reference Guide Byte On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the loworder bit. One byte in memory is used to store one ASCII character. CDRH Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety.
Glossary Code Length Number of data characters in a bar code between the start and stop characters, not including those characters. Continuous Code A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density. Dead Zone An area within a scanner’s field of view, in which specular reflection may prevent a successful decode.
MK1000 MicroKiosk Product Reference Guide IEC International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1 This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner’s oscillating mirror fails.
Glossary Nominal Size Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal). Parameter A variable that can have different values assigned to it. Percent Decode The average probability that a single scan of a bar code would result in a successful decode. In a well-designed bar code scanning system, that probability should approach near 100%.
MK1000 MicroKiosk Product Reference Guide Specular Reflection The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code. Start/Stop Character A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code. Substrate A foundation material on which a substance or image is placed.
Index Numerics reset . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 1D bar codes . . . . . . . . . . . . . . . . . . . . . . . 1-8 C A ACK/NAK . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 ACK/NAK with ENQ . . . . . . . . . . . . . . . . . . 5-4 aux port parameters . . . . . . . . . . . . . . . . . 3-15 auxiliary device, connecting . . . . . . . . . . . 2-10 B bar code scanning . . . . . . . . . . . . . . . . . . . 1-6 bar codes configuration menu enter . . . . . . . . . . . . . . . .
MK1000 MicroKiosk Product Reference Guide display messages . . . . . . . . . . . . . . . . 5-8, 5-10 E ENQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 ethernet setup . . . . . . . . . . . .2-2, 2-3, 2-4, 2-5 wired . . . . . . . . . . . . . . . . . . . . . . . 2-2, F-8 wireless . . . . . . . . . . . . . . . . . . . . . 2-4, F-9 F Firmware version See OS version function buttons . . . . . . . . . . . . . . . . . . . . 3-20 H handshaking, software ACK/NAK . . . . . . . . . . . . . . . .
Index N notational conventions . . . . . . . . . . . . . . . . . . x O omnidirectional 1D pattern . . . . . . . . . . . . . 1-6 Operating System See OS version OS version . . . . . . . . . . . . . . . . 3-16, 3-24, F-3 output to serial auxiliary port command . . 5-16 P password . . . . . . . . . . . . . . . . 3-18, 3-26, 3-48 PCK communications protocol . . . . . . . . . . 5-3 pdf-417 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 tall symbol . . . . . . . . . . . . . . . . . . . . . .
MK1000 MicroKiosk Product Reference Guide T U Telnet menu map . . . . . . . . . . . . . . . . . . . 3-47 Telnet password . . . . . . . . . . . . . . . . 3-26, 3-48 troubleshooting . . . . . . . . . . . . . . . . . . . . . F-2 unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 W warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv WEP . . . . . . . . . . . . . . . . . . . . . . . .
Tell Us What You Think... We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided. Unfortunately, we cannot provide customer support at the fax number above.
QUICK STARTUP INSTRUCTIONS This index of instructions highlights key installation topics. Mandatory steps are noted by an asterisk (*).
