User manual

AP-4131 Access Point Product Reference Guide C-1
Appendix C Customer Support
Symbol Technologies provides its customers with prompt and accurate
customer support. Use the Symbol Support Center as the primary contact for
any technical problem, question or support issue involving Symbol products.
If the Symbol Customer Support specialists cannot solve a problem,
access to all technical disciplines within Symbol becomes available for
further assistance and support. Symbol Customer Support responds to calls
by email, telephone or fax within the time limits set forth in individual
contractual agreements.
When contacting Symbol Customer Support, please provide the
following information:
• serial number of unit
• model number or product name
• software type and version number.
North American Contacts
Inside North America, contact Symbol by:
• Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
Telephone: [phone]-SCAN 234
Fax: [phone]
• Symbol Support Center:
– telephone: [phone]
– fax: [phone]
– Email: [e-mail]