PDA User Manual

11-4
PPT 2700 Series Product Reference Guide
Note:
If, after performing these checks, the terminal is still not reading
symbols, contact your distributor or Symbol Technologies.
Your PPT 2700 is not dialing out. Remove the terminal from the cradle. The modem will not work
if the terminal is actively connected to the desktop computer.
Ensure the modem is connected to the terminal and the telephone
jack.
Ensure
Hayes Compatible Modem on COM1
is selected.
Select
Start
, then
Settings
, and select the
Connections
tab. Tap
Modem
, select your connection and tap
Next
twice. Make sure
Wait for dial tone before dialing
is selected.
Your PPT 2700 is dialing but not
connecting.
Ensure the network you are calling supports Point-to-Point
Protocol (PPP) Ask your networking administrator.
Ensure the location is correct. Select
Start
, then
Settings
, and
select the
Connections
tab. Tap
Modem
. On the
Dialing
tab,
check
Location
. Tap
Dialing Patterns
to make sure the correct
numbers are being dialed.
Verify you are dialing the right number. Select
Start
, then
Settings
, and select the
Connections
tab. Tap
Modem
. Tap the
connection, then
Next
and check the phone number.
Disable call waiting. Select
Start
, then
Settings
, and select the
Connections
tab. Tap
Modem
. On the
Dialing
tab, select
Disable
call waiting
, and enter the disable code obtained from your
telephone company.
Table 11-1. Troubleshooting (Continued)
Problem Possible Solution