User Guide

What should I do if the scanner can not pair with my bluetooth device?
A.Making sure the scanner is in the pairing state under the required
Bluetooth protocol
B.If the devices has connected successfully with other barcode scanner
via bluetooth,or other devices.Please delete the bluetooth connection
record before connecting
C.The wireless module has been damaged
Why can not the scanner read some codes?
A.The scan engine does not support that code type or disabled defaultly
You can contact with us to enable it.
Why can not the scanner transfer data to my device when they are
connected?
A.Please confirm if the scanner is under“Storage Mode,you need to
turn it to“Normal Modeor scanning setting code“Upload Data
to transfer data to your device.
B.The wireless module may has been damaged.
Why does the data which show in my device is not the same as code?
A.Please confirm that if the keyboard language of the scanner is the
same as your devices’.
Why can not the scanner charge?
A.Please choose the correct charge head and charge cable.
B.Charging circuit or battery may has been damaged.
How to make more settings?
Please contact with us for more settings.
FAQFrequently Asked Questions
BT 2.4G Wireless Barcode Scanner