Installation Sheet

ManualsBrandsSymmons ManualsFaucet HardwareSafetymix Seat Replacement

SERVICE

TROUBLE SHOOTING CHART

Symmons warrants to the original purchaser that any Symmons product (excluding batteries)

when used in industrial, commercial or business use will be free of defects in material and

workmanship during normal use for a period of 5 years from the date of purchase. At our option,

we will either have you send the defective part or product prepaid to us for inspection, or we

may elect to send you the replacement part or product without investigation. A replacement for

any defective part or product, either new or refurbished (at our option), will be supplied FREE OF

CHARGE for installation by the purchaser. Defect or damage caused by the use of replacement

parts other than Symmons Genuine Replacement Parts will void this warranty. This warranty

excludes product damage due to installation error, product abuse, or product misuse whether

performed by a contractor, service company or yourself.

Damage to the chrome and/or other decorative finishes on Symmons products may be a result of

improper handling or abusive treatment. Finishes should only be cleaned with a soft, damp cloth

or sponge. Use of polish, abrasive cleaners, solvents, or acid cleaners will damage the finish and

void this warranty.

There are no other express warranties on this product and ALL WARRANTIES OF

MERCHANTABILITY AND OTHER IMPLIED WARRANTIES ARE LIMITED IN ACCORDANCE WITH

APPLICABLE LAW. SYMMONS INDUSTRIES, INC., EXPRESSLY DISCLAIMS CONTINGENT LIABILITY

AND CONSEQUENTIAL DAMAGE OF EVERY KIND. Since some states do not allow limitations on

how long an implied warranty lasts or an exclusion or limitation of incidental or consequential

damages the above limitation or exclusion may not be applicable. This warranty gives specific

legal rights. Other rights may vary from state to state.

To obtain warranty service, write to Symmons Industries, Inc., 31 Brooks Drive, Braintree, MA

02184-3804 or call our Customer Service Department at 1-800-SYMMONS. If writing to us, please

include proof of purchase, the model number of the product with a brief description of the

problem, your name, address and phone number.

Commercial Limited Warranty

1. Shut off water supply to valve.

2. Loosen set screw (SC-15) and remove

handle (RC-14), dome cover (SC-13/18),

dial and escutcheon (SC-12) in that

order.

3. Open valve to about warm position

and unscrew cap (SC-2). Warning:

Failure to OPEN VALVE will damage

cap and spindle. Spindle assembly

(C-5) will be removed with cap. Leave

packing nut (SC-7) in place while

unscrewing cap to avoid distortion.

4. Ordinary service to eliminate dripping

or not shutting off requires only the

replacement of parts supplied in washer

and gasket kit (KIT-B). Hold spindle with

(RC-14) handle while removing hot

washer screw and cold washer retainer

(remove retainer with channel

lock pliers).

5. Inspect surfaces of renewable seat

(SC-3). If seat surfaces are worn or wire

drawn or if NEW SPINDLE IS VERY

LOOSE IN SEAT, replace SC-3 renewable

seat. Use renewable seat socket wrench

(C-50). Clean seat surfaces for proper

sealing of top seat o-ring (SC-20A) and

bottom seat gasket (SC-21). Tighten

seat to 15 foot pounds of torque.

6. The perforated end of the (C-5) spindle

assembly houses the balancing piston

which is the heart of this pressure-

balancing valve. The piston should

be free to move back and forth and

should click when the spindle assembly

is shaken. If deposits block this action,

tap the handle end of the spindle

against a solid object to free the piston.

Soaking in household vinegar will help

free foreign matter. If this does not free

piston, replace (C-5) spindle assembly.

Do not tamper with perfo-

rateD cylinDer on the spinDle

assembly or attempt removal

of the piston.

7. Reassemble, reversing above proce-

dure. Be sure spindle assembly is drawn

close to the cap before screwing cap

back into valve. Warning: Failure to do

this will damage cap and spindle.

8. Use only symmons safetymiX

GenUine repair parts. failUre

to Do so will voiD all warran-

ties anD impair proper opera-

tion of yoUr valve.

Problem Cause Solution (Follow service instructions)

Valve will not pass water. Hot and cold water not turned on. Turn on both supplies. Valve will not operate

unless both HOT and COLD water pressure is

turned on.

Valve leaks when shut off. Hot and cold washers are worn, or foreign

matter (solder, chips, etc.) are between washers

and seat surfaces

Replace Hot and Cold washers, inspect top

surface on hot and cold seats and replace if

necessary.

Temperature control handle is turned from

cold to hot (or hot back to cold) and volume

from spout or head is not constant.

Pressure balancing piston housed in spindle

assembly is blocked from free movement by

foreign matter.

With valve open half way, remove handle

and tap spindle with plastic hammer. If

problem not solved, remove spindle assembly

completely and tap handle against solid

object to free piston. Soaking in household

vinegar will help free foreign matter.

Valve delivers sufﬁcient quantity of cold, but

little hot, or the reverse of this.

Same as above Same as above

Temperature varies without moving handle. Same as above Same as above

Valve delivery temperature reduces gradually

during use; must be turned on to hotter

positions to maintain constant temperature.

Overdraw on hot water supply, i.e., running

out of hot water.

Reduce maximum ﬂow by using volume

control adjustment on valve or shower head.

This will allow longer period of use before

overdrawing hot water supply.

Symmons Industries, Inc. ■ 31 Brooks Drive ■ Braintree, MA 02184

(800) 796-6667, (781) 848-2250 ■ Fax (800) 961-9621, (781) 843-3849

Website: www.symmons.com ■ Email: custome rservic e@symmo ns.co m