Technical Manual

xi
Repair
A repair constitutes something done internally to the unit that would bring it back to its original
condition—Approved by FMRC. A repair should be done in an FMRC Approved facility.
Items not considered as repairs are those in which an action is performed on a unit which does not require
the outer casing of the unit to be opened in a manner which exposes the internal electrical circuits of the
unit. You do not have to be an FMRC Approved Repair Facility to perform these actions.
Relabeling
The repair facility shall have a method by which the replacement of FMRC Approval labels are controlled
to ensure that any relabeling is limited to units that were originally shipped from the Manufacturer with
an FM Approval label in place. FMRC Approval labels shall not be stocked by the repair facility. An FMRC
Approval label shall be ordered from the original manufacturer, as needed, to repair a specific unit.
Replacement labels may be obtained and applied by the repair facility, provided there is satisfactory
evidence that the unit being relabeled was originally an FMRC Approved unit. Verification may include,
but is not limited to: a unit with a damaged Approval label, a unit with a defective housing displaying an
Approval label, or a customer invoice indicating the serial number of the unit and purchase of an FMRC
Approved model.
Do Not Substitute Options or Accessories
The Motorola communications equipment certified by Factory Mutual is tested as a system and consists
of the FM Approved portable, FM Approved battery, and FM Approved accessories or options, or both. This
FM Approved portable and battery combination must be strictly observed. There must be no substitution
of items, even if the substitute has been previously Approved with a different Motorola communications
equipment unit. Approved configurations are listed in the FM Approval Guide published by FMRC, or in
the product FM Supplement. This FM Supplement is shipped from the manufacturer with the FM
Approved radio and battery combination. The Approval Guide, or the Approval Standard Class Number
3605 document for repairs and service, can be ordered directly from Factory Mutual Research Corporation
located in Norwood, Massachusetts.