Operator's Manual
Table Of Contents
- T-Mobile High-Speed Internet Gateway Operator Manual
- 1 Preface
- Table of contents
- List of figures
- List of tables
- 2 ETSI environmental and CRoHS guidelines
- 3 ANSI safety guidelines
- 4 Product description
- 4.1 Product overview
- 4.2 4G/LTE and 5G radio support
- 4.3 4G and 5G band and antenna support
- 4.4 Subscriber Interfaces
- 4.5 Environment
- 4.6 Physical dimensions
- 4.7 Physical interfaces
- 4.8 Typical connection
- 4.9 Mesh Wi-Fi 6 System with the T-Mobile High-Speed Internet Gateway
- 4.10 Management
- 4.11 QR code information
- 4.12 Power
- 4.13 Additional functional and feature information
- 5 Installation
- 5.1 Unpacking the T-Mobile High-Speed Internet Gateway
- 5.2 Product Warnings
- 5.3 Connecting power
- 5.4 Starting up
- 5.5 Downloading the T-Mobile Broadband App
- 5.6 Checking LCD
- 5.7 Connecting to Wi-Fi
- 5.8 Managing the Wi-Fi network
- 5.9 Connecting Accessories (Optional)
- 5.10 Repositioning the T-Mobile High-Speed Internet Gateway
- 5.11 Connecting devices for Wi-Fi or a mesh network
- 5.12 Connecting Ethernet LANs
- 6 Removing battery and SIM card
- 7 Replacing battery and SIM card
- 8 FCC statements and label instructions
- 9 Configuration
- 10 Glossary
- Customer document and product support
T-Mobile High-Speed Internet Gateway Operator
Manual
ChapterTitleVariable
Issue: DRAFT Nokia 3TG-01275-AAAA-TCZZA 49
“No messages” appear when there are no SMS messages.
5.6.6 Alerts
The T-Mobile High-Speed Internet Gateway has two types of information:
• Notifications: Appears on the LCD at any time during operation (See Section
5.6.7)
• Alerts: Alarm information that is displayed on the Alerts LCD screen.
Swipe the LCD screen five times to view the alerts. The Alerts screen shows the type
and number of alerts. The types of alerts include:
• Critical (CRI)
• Major (MAJ)
• Minor (MIN)
• Warning (WARN)
• NO ALERTS
The number of alerts is indicated by the number in parenthesizes beside the type of
alert.
Tap the LCD once to see the description of the alert. Table 5 describes the actions
you may take for each type of alert.
Table 5 Troubleshooting alerts
Alarm Severity Action
NO ALERTS Do nothing
WARN (#) See Table 6 for the action to clear the notification(s).
SIMBlock Warning Call operator to recover service.
InternalBatteryInUse Warning Plug DC cable or UPS cable to device to draw power from DC or UPS.
InternalBatteryLowPower Warning Low power of internal battery. Plug DC cable or UPS cable to device to draw
power from DC or UPS and charge the internal battery.
UPSBatteryLowPower Warning Lower power of UPS battery. Plug AC cable or UPS to draw power from AC and
charge the UPS.
UPSBatteryMissing Warning UPS battery is missing. Install UPS battery. See Section 7 for the procedure.
UPSBatteryReplacementRequired Warning Replace UPS battery with new one. See Section 7 for the procedure.
ModemChipDown Warning Reset or power cycle the device.
ApplicationProcessExit Warning Reset or power cycle the device.
ApplicationHeartBeatFailure Warning Do nothing. Recovered by the device automatically.
CPUOverload Warning Reset or power cycle the device.
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