Operating Instructions

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my directory

• Make sure that your SIM card directory is not full; delete some files or save the files in the phone

directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered in “My numbers”

• Try later if the network is busy

I am unable to send and receive MMS

• Check your cellphone memory available as it might be full

• Contact your network operator to check service availability and check MMS parameters (see page 27)

• Verify the server center number or your MMS profile with your operator

• The server center may be swamped; try again later

The flicking

icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them or archive them in

the phone memory

“No service” is displayed

• You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal Unblocking Key)