Use and Care Manual

Machine
doesn't work.
Coffee does not
run out of the
filter holder.
Coffee only
slowly runs out
of the filter
holder.
Coffee runs
through too
quickly
Coffee is cold.
Coffee is too
weak.
Machine is not switched on or
power plug is not plugged in.
Short circuit / power outlet is
without power.
Water tank is empty.
The water tank is not installed
correctly.
Filter is clogged up.
Coffee is ground too finely.
Too much coffee in filter. Ensure appropriate amount.
Filter is clogged up. Clean the filters hole with a pin.
Coffee is ground too coarsely. Ensure appropriate degree of grinding.
Let hot water run through the appliance
with the inserted filter holder (with filter
but without coffee grounds) before
extracting the first coffee to warm up the
brew system.
Too little coffee in filter.
Machine is not pre-warmed.
Cups not pre-warmed.
Ground coffee is too coarse.
Using single filter for double shot
of espresso.
The amount of coffee grounds is
too less.
Pre-warm cups with warm water.
Use double filter for double shot of
espresso.
Increase the amount of coffee grounds.
Use a finer grind.
Ground coffee is not tamped
strong enough.
Ensure appropriate amount.
Tamp ground coffee more strongly.
Ground coffee is tamped too
strongly.
Tamp ground coffee less strongly.
The machine cannot pump the
water.
Clean the filters hole with a pin.
Ensure appropriate degree of grinding.
Remove the water tank and
correctly install it.
Check the power supply.
Fill water tank.
Make sure that the power plug is
plugged in, that the ON/OFF button has
been pressed and that both coffee
buttons light up in white.
Press and hold the Latte button for 3
seconds to run the cleaning cycle.
This process will help the machine to
pump the water.
25
TROUBLESHOOTING
PROBLEM CAUSE CORRECTIONS