User_Manual_Taisync_Pro_V1.00(ETH-ETH)-EN-20200529

7) If the above steps can not solve the problem, please contact Taisync technical support

staff.

Q18: After connecting Taisync module, video can not be output properly?

Please follow the following steps:

1) Please check whether the link state is normal, please refer to Question 12 and Question

13 if it is abnormal.

2) Please confirm whether the ethernet physical link and the ethernet data link indicators are

normal, if not, please refer to Question 14 and Question 15.

3 )Please confirm the IP address, login username and password of the webcam;

4) Please check whether the IP address configuration of the ground station and the network

camera is in the same network segment;

5) If the above steps can not solve the problem, please contact Taisync technical support

staff.

Q19: After connecting Taisync module, what if the video carton or mosaic?

Please follow the following steps:

1) Please confirm whether the downlink mode configuration is reasonable;

2）Please check whether the connection of RJ45 network is normal;

3) Please check If there is interference exsit, we can consider changing the working

frequency.

4) If there is no interference, whether the limit distance of communication link has been

reached;

5) If the above steps can not solve the problem, please contact Taisync technical support

staff.

Q20: After connecting Taisync module, what if the transmission distance of the module is

short, which is not up to expectation?

Please follow the following steps:

1) Please verify whether the antenna and RF cable are installed correctly, check whether they

are Taisync standard materials;

2) Please ensure that the antennas installation of air unit is not blocked by the payload, and

there is no obvious blocking at the ground unit near the antennas, and the antennas of the air

and ground units are perpendicular to the ground;

3) Please check whether the RF power is reduced, not to achieve full RF power;

4) Please check whether the downlink mode configuration is reasonable or not, the high-

speed downlink mode will significantly reduce the transmission distance;