User's Guide

62 Troubleshooting
About troubleshooting
If you are experiencing difficulty operating your radio,
you may find the following sections helpful. Consult
your radio provider for assistance, if necessary.
When your radio won’t turn on
If the LED on your radio does not glow red when the
radio is turned on, it is probable that power is not
reaching the radio. Check the following:
■ Is the battery firmly attached to the radio?
■ Is the battery sufficiently charged?
■ Is the battery charger working properly?
If all appears to be in order, but your radio still fails to
operate properly, contact your radio provider for
further assistance.
Identifying the radio’s audible
tones
The radio’s audible tones can help you identify a
potential problem. See "Audible tones" on page 37.
Viewing radio information
Your radio provider may ask you for the hardware
and firmware version of your radio, for
troubleshooting purposes.
Use the Radio Info menu to view information such as
the hardware and firmware version of your radio, the
radio serial number, and various radio identities.
1 Press Menu and select Settings > Radio Info.
2 Scroll to the radio information you want to view.