User's Manual

TM
copyright Centrepoint Technologies Inc. 2005 document #: CT.TS005.528.EN - 01 (June 2005) www.talkswitch.com
Using TS 100 Phones with TalkSwitch
Quick Guide
Call an Outside number?
Intercom call to another extension ?
This makes any internal call including …
Local Office Extensions (111 - 118)
Remote Office Extensions (211 - 218)
Extension Ring Groups (300-309)
Leave a Voicemail message?
Make a Conference Call?
3 Local Extensions
1. Establish a call with a local extension.
2. Place the local extension on hold.
3. Call the second local extension.
4. Connect the three extensions.
2 Outside / 1 Local Caller
1. Establish a call with an outside party.
2. Place the outside party on hold.
3. Establish a second call with an outside party.
4. Connect the three parties.
What is a Hunt Group?
A hunt group refers to a group of phone lines that can be used for
outgoing phone calls. By first dialing the group number (usually
‘9’), TalkSwitch connects outgoing calls to the first available line in
that group.
Extension Number
x
xx
9
Extension Number
x
xx
+ tel #
hold /
flash
x
xx
conf.
6
9
+ tel #
hold /
flash
conf.
6
9
+ tel #
x
xx
*
with Hunt Groups
with Direct Line Access
Press ...
tel #
Extension Number
x
xx
hold /
flash
x
xx
*
hold /
flash
hold /
flash
Extension Number
x
xx
tel #
tel #
hold /
flash
x
xx
conf.
6
hold /
flash
conf.
6
Retrieve Voicemail messages from my Cell Phone?
Call into the TalkSwitch, then at an auto attendant press , and your mailbox number. If the call is
answered by a person have them transfer you to your mailbox by pressing and your mailbox
number.
Press ...
* *
* *
transfer
Mailbox Number
Mailbox Number
vmail
How Do I ...
Retrieve my Voicemail messages?
vmail
hold /
flash
What is Direct Line Access?
Direct Line Access allows you to make external calls without having to dial
‘9’ first. This means that you do not have access to some of the TalkSwitch
features unless you press first.
hold / flash