TS-600 cover_4c_v4.qxd 1/3/2006 11:16 AM Page 1 TALKSWITCH USER GUIDE TALKSWITCH TS-600 TELEPHONE C T.T P 0 0 5 . 0 0 5 5 0 5 1545 CARLING AVENUE, SUITE 510 OTTAWA, ONTARIO, CANADA K1Z 8P9 www.talkswitch.
TS-600 cover_4c_v4.qxd 1/3/2006 11:16 AM Page 2 TalkSwitch. Copyright 2006. All Rights Reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch.
TABLE OF CONTENTS Installing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Send a call to voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Check voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Accessing the call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Viewing the Caller ID list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Calling back a number from the Caller ID list . . . . . . . . . . . . . . . . . . .
TS-600 USER GUIDE INSTALLING YOUR PHONE INTRODUCTION Congratulations on the purchase of your new TS-600 telephone. This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems.
TS-600 USER GUIDE 7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with. 8. Do not overload outlets and extension cords, as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through the cabinet slots, as you may touch dangerous voltage points or short out parts that could result in fire or electrical shock. 10.
TS-600 USER GUIDE PART CHECKLIST The following parts are included with your TS-600 phone: • • • • TS-600 telephone Telephone base Telephone handset Line and handset cords • • • • Handset AC/DC adapter Cord adapter User Guide INSTALLATION Connecting the handset Connect one end of the coiled handset cord to the handset jack on the left side of the phone and connect the other end of the coiled handset cord to the jack on the handset.
TS-600 USER GUIDE Connecting power directly from the AC adapter Alternatively, you can power this phone by directly connecting the AC power adapter to the phone. 1. Remove the rubber cap covering the DC12V plug behind the phone. It is located beside the TEL LINE jack. 2. Connect the AC adapter plug to the DC 12V jack of the telephone. 3. After installation, lift the telephone’s handset and listen for the dial tone. If there is no dial tone, check to make sure all cords are firmly plugged into their jacks.
TS-600 USER GUIDE SETTING UP YOUR TS-600 PHONE 1. Press the MENU button to configure the phone. The menu screen will be displayed. 2. You can use the S button or the T button to move the selection indicator up or down, and press the DIAL/ENTER button to select an option. Alternatively, you can just press a digit to select the corresponding option. MENU Use S/T Enter To Select 1 = Enter area codes 2 = Enter access code 3 = Select ring tone 4 = Select flash duration 3.
TS-600 USER GUIDE CONFIGURE THE OUTSIDE LINE ACCESS CODE The outside line access code is dialed prior to any number over 6 digits stored in the directory, speed dial buttons, or the call log. A stored number with 6 or fewer digits is considered an internal number. The outside line access code is not dialed for an internal call. A 3 second pause is inserted automatically between the outside line access code and the phone number.
TS-600 USER GUIDE ADJUSTING THE DISPLAY CONTRAST The display can be adjusted to suit the light level of your room and your viewing preference. To make the contrast of the display lighter or darker, press the button to the right of the screen until the desired contrast is reached. ADJUSTING THE HANDSET RECEIVER VOLUME If you need to adjust the handset receiver volume: 1. Lift the handset and listen to the dial tone. 2. Press the right side of the VO LUME button to increase the receiver volume. 3.
TS-600 USER GUIDE USING YOUR PHONE OVERVIEW OF THE TS-600 PHONE KEY LABEL USAGE 1 DISPLAY • High-resolution display with 6 softkey labels. 2 HOOKSWITCH • On-hook and off-hook control for the handset. 3 KEYPAD • Used for dialing and programming. 4 5 6 7,8 8 VO LUME • Adjusts receiver volume for handset, speaker and headset. • Adjusts ringer volume. MESSAGE LIGHT • Visual message waiting indicator. BUTTON SO FT KEYS • Adjust LCD contrast. • Menu-driven keys for controlling phone calls.
TS-600 USER GUIDE KEY LABEL USAGE 9 IN-USE LIGHT • ON when phone is in use. 10 S • View call log starting with the oldest call. • Scroll up when viewing a list. 11 W • Move cursor left during programming. 12 X • Move cursor right during programming. 13 DIAL/ENTER • Dial displayed number. • Accept entry during programming. 14 15 16 T • View call log starting with newest call. • Scroll down when viewing a list. FLASH DIRECTORY 17 • Send a flash on the line when on a call.
TS-600 USER GUIDE THE PHONE DISPLAY The phone’s display is used to show call information as well as offer menu functions associated with the six softkeys on both sides of the display. THE MENUS AND SOFTKEYS Note: Using the FLASH button to access TalkSwitch features may cause the softkeys to be incorrect for the state of the call. There are two main menus displayed on the phone. The first one is the Idle menu, when the phone is idle.
TS-600 USER GUIDE Call log — Dial from the call log. See the Call Log section for details on page 16. Directory — Dial from the Phone Directory. See the Phone Directory section for details on page 17. One-touch speed dial — Press the desired “One Touch” speed dial key to call a pre-programmed number. Outside line access code is dialed automatically before any number with 7 or more digits stored in the call log, directory, or memory buttons.
TS-600 USER GUIDE HANGING UP A CALL 1. You can hang up a phone call by pressing the GOODBYE button or putting the handset back in the cradle. PUTTING A CALL ON HOLD 1. You can put a call on hold by pressing the HOLD softkey. Once a call is on hold, you can hang up your phone without losing the call. 2. In order to get re-connected to a call that you previously put on hold, you must first lift the handset or press the SPEAKER button, then press the UNHOLD softkey.
TS-600 USER GUIDE CONFERENCING CALLS When you are on a call, you can add another person to create a three-way call. 1. Press CONFERENCE softkey to put the current call on hold. 2. Dial the number of the extension or phone number of the person you OK would like to conference with and press the softkey. If you have Direct Line Access enabled at your extension, you will first need to dial 9 or another Hunt Group before dialing the second phone number. 3.
TS-600 USER GUIDE OVERHEAD, INTERCOM AND GROUP PAGING The TS-600 menus support three types of paging: Overhead Paging, Intercom Paging and Group Paging. Overhead Paging: Overhead paging allows you to connect to an overhead public address system. This function will work only if you have such a paging system installed. 1. Press the PAGING softkey. 2. Select the OVERHEAD PAGING softkey. You are now connected to the overhead paging system and can proceed with your page.
TS-600 USER GUIDE DO NOT DISTURB You can enable Do Not Disturb on your extension and you will not receive any calls at that extension. All calls will follow the Do Not Disturb call cascade option for your extension, such as going directly to voicemail. To enable/disable Do Not Disturb: 1. Lift the handset or press the SPEAKER / button (optional). 2. Press the DO NOT DISTURB softkey. 3. Press the ENABLE / DISABLE softkey. 4. The Do Not Disturb setting of your extension will be changed.
TS-600 USER GUIDE This is shown on the display when the phone is idle. To access your voicemail box: 1. Press the VOICEMAIL softkey. 2. Enter your password + # . ACCESSING THE CALL LOG When you receive a call, the phone number and name of the caller appears on the display with the day and time the call was received and is then stored in the Call Log. Important Note: When a new call comes in, you must let your phone ring at least twice in order for the Caller ID information to be displayed.
TS-600 USER GUIDE DELETING A CALL FROM THE CALL LOG DELETE 1. To delete a caller ID record in the log, press the the record is displayed. The record is permanently erased. button when DELETE 2. To delete all entries in call log, press and hold the button for 5 seconds when one of the caller ID records is displayed. All records are permanently erased. USING ONE-TOUCH SPEED DIALS The TS-600 has 7 programmable “One-touch” speed dial buttons.
TS-600 USER GUIDE DELETING ENTRIES IN THE DIRECTORY 1. To delete an individual entry in the directory, press DELETE entry is displayed. The entry is permanently erased. when the 2. To delete all entries in directory, press and hold DELETE for 5 seconds when one of the directory entries is displayed. All entries are permanently erased. PROGRAMMING A NEW PHONE NUMBER To store a new number and name in the directory or for a speed dial key: 1. Press the SAVE button when the phone is idle. 2.
TS-600 USER GUIDE SAVING A CALLER’S NAME AND NUMBER You can easily save the name and number of a caller while reviewing your call log. 1. When the number and name you wish to store is displayed, press SAVE . 2. Press DIRECTORY or one of the memory buttons. 3. If you don’t wish to change the name of caller, press this entry. SAVE again to save 4. If you wish to change the name of caller, press the W button to move cursor to the first character you wish to modify and use the keypad to modify the name.
TS-600 USER GUIDE MAINTENANCE INFORMATION Although your unit is designed to be maintenance-free, it contains sensitive electronic parts. Treat it with care to assure the best performance. Avoid Rough Treatment Avoid dropping the unit. The original packaging should be used for protection if you must ship the unit. Dropping or damaging the unit will void the warranty. Cleaning The hard plastic casing on your unit has a durable finish. Clean exposed parts with a soft, slightly damp cloth.
TS-600 USER GUIDE Reset to Factory Defaults If the basic reset cannot return the phone to the normal operating condition, you must restore to factory defaults. All information stored in memory will be erased. 1. Disconnect the power cord from the phone. 2. Wait for 10 seconds. 3. Press and hold the phone. DELETE and S when reconnecting the power cord to 4. When firmware version number is displayed, release the buttons. BLANK SCREEN • Verify that your power adapter is properly connected.
TS-600 USER GUIDE HANDSET DOESN’T WORK • Verify that the coiled handset cord jack is fully inserted into the handset. PROBLEMS DIALING • Ensure that your setting for outside line access code, for example 9 or # for direct line access, matches the setting on the TalkSwitch. MESSAGE WAITING COUNT DOES NOT WORK • Verify that your extension is programmed in TalkSwitch as a TS-600. CAN’T RECEIVE ON-HOOK INTERCOM CALLS • Verify that your extension is programmed in TalkSwitch as a TS-600.
TS-600 USER GUIDE LIMITED WARRANTY TalkSwitch, a division of Centrepoint Technologies Inc. (“TalkSwitch”) warrants to the original end-user customer (“Customer”) that each new TalkSwitch TS-600 telephone shall be substantially free from defects in materials and workmanship under normal use for a period of one (1) year from the date of the original purchase (proof of purchase required).
TS-600 USER GUIDE (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of TalkSwitch FOR DIRECT DAMAGES shall not exceed the purchase price of the product. This warranty gives specific rights, and Customer may have other rights subject to jurisdiction.
TS-600 USER GUIDE FCC REGISTRATION AND REPAIR INFORMATION Your new product has been registered with the Federal Communication Commission (FCC). This product complies with standards in Part 68 of the FCC Rules. The FCC requires us to provide you with the following information: Note: the TS-600 telephone is intended for use only behind a TalkSwitch PBX.
TS-600 USER GUIDE INTERFERENCE INFORMATION: PART 15 OF FCC RULES Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. Your product has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC Rules.
