TallyGenicom 9316 User’s Guide
Contents 1 Introduction ....................................................................................................... 1 Getting Acquainted with Your Printer 2 Printer Parts 2 Front View 2 Rear View 2 About the Indicator Functions 3 Indicator Functions 3 Continuing a Print Job after an Error Message 3 Cancelling a Print Job 3 Status Message 4 2 Software Installation .........................................................................................
Displaying Settings under Windows 2000/Me/98 Using the Printer Driver 13 Common Buttons 13 OK 13 Cancel 13 Apply 13 Help 13 Easy Set 13 Page Layout 13 Printer Figure 13 Setup Tab 14 Paper Tab 14 Quality Tab 14 Device Options Setting Tab 14 12 4 Working with the Status Display ....................................................................
6 Replacing Consumables ................................................................................ 33 Replacing the Toner Cartridge 34 Replacing the Drum Cartridge 38 7 Maintaining the Printer ................................................................................... 43 Cleaning the Printer 44 Exterior 44 Pick-up Roller 45 8 Troubleshooting ..............................................................................................
iv Contents
Introduction 1
Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them.
About the Indicator Functions Indicator Functions The control panel has two indicators and one button. The control panel indicators provide information on the status of the printer.
The indicators may show five types of signals: Off On Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blink per second Status Message Status messages indicate the current condition of the printer. The printer status also can be checked on the Status Display. (Refer to the “Working with the Status Display” on page 16.
Ready indicator (green) Error indicator (orange) Condition Action On Slow blinking Toner near empty Prepare the toner cartridge. On Blinking Toner empty Replace the toner cartridge. On Rapid blinking Toner out Replace the toner cartridge. No toner cartridge is installed. Install the toner cartridge. Note If the toner cartridge that is used is not genuine, cleaning will be performed after each page printed, which will reduce the printing speed.
6 About the Indicator Functions
Software Installation 2
Installing the USB Device Driver When connecting the printer to your computer with a USB cable, install the USB device driver according to the following instructions before installing the printer driver. Note In Windows 2000/XP, you do not have to install the USB device driver. When the “Found New Hardware” wizard dialog box appears, cancel it. Installing the USB Device Driver under Windows Me and 98 1 2 3 4 Turn on your computer. Turn on the printer.
Installing the Printer Driver Note Do not use the “Found New Hardware” or “Add New Hardware” wizard to install the TallyGenicom 9316 driver and utilities. Installing from the CD-ROM 1 Insert the CD-ROM in the CD-ROM drive of your computer. The CD-ROM installer automatically starts. If not , browse with the Windows Explorer to the CD-ROM and double-click on setup.exe. 2 Follow the instructions on the screen. For a USB connection, select “USBxxx” as the printer port.
10 Installing the Printer Driver
Working with the Printer Driver 3
Displaying Printer Driver Settings Displaying Settings under Windows XP 1 2 3 4 5 From the Start menu, click Control Panel. In Pick a category, click Printers and Other Hardware. In Pick a task…, click View installed printers or fax printers. In the Printers and Faxes directory, select the TallyGenicom 9316 printer icon. To display the printer driver settings, from the File menu, click Printing Preferences....
Using the Printer Driver Refer to the printer drivers online help for information on all of the functions. Common Buttons The buttons described below appear on each tab. OK Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Help Click to view online help. Easy Set To save the current settings, click Save....
Setup Tab The Setup tab allows you to Print several pages of a document on the same page (n-up printing) Provide a watermark on printed documents Design custom watermarks Specify manual duplex printing Specify the paper source Define the type of media Print using a form overlay Create/edit a form overlay Paper Tab The Paper tab allows you to Specify the size of the original document Define custom media sizes Fit printed documents to a specified media size Select th
Working with the Status Display 4
Working with the Status Display Introduction The Status Monitor shows information about the current status of the computer’s local printer. Environment The Status Display can be used with Windows XP, 2000, Me, and 98 connected via a parallel cable or USB cable. Opening the Status Display and Showing the Supplies Status Use one of the following steps to open the Status Display. Windows XP—Choose Start, All Programs, then TallyGenicom 9316 Utilities, and then TallyGenicom 9316 Status.
Warning status—Displays text messages that alerts you of such conditions as low toner. Printer status figure—Shows a graphic representation of the printer and indicates where the problem is. Printing status—Displays the status of the current print job. Select popup message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer. Maintenance—Allows you to specify the Midnight Mode functions and Auto Continue functions.
Closing the Status Display To close the Status Display from the File menu, choose Exit. 18 If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar. Double-click the icon to open it again.
Using Media 5
About Media What sizes/weights of media can I use? Media Media Size Millimeters Weights Inches A4 210.0 × 297.0 8.2 × 11.7 B5 (JIS) 182.0 × 257.0 7.2 × 10.1 A5 148.0 × 210.0 5.9 × 8.3 Legal 215.9 × 355.6 8.5 × 14.0 Letter 215.9 × 279.4 8.5 × 11.0 Statement 140.0 × 216.0 5.5 × 8.5 Executive 184.0 × 267.0 7.25 × 10.5 Folio 210 × 330.0 8.25 × 13.0 Letter Plus 216 × 322 8.5 × 12.69 UK Quarto 203 × 254 8 × 10 Foolscap 203 × 330 8 × 13 G. Letter 203 × 267.0 8 × 10.5 G.
What type and amount of media can I load? Media Source/Maximum Amount Media Type Input Capacity Tray 1 Plain Paper 60–90 g/m (16–24 lb) 150 sheets Special Media Envelopes 10 sheets Label sheets 10 sheets Letter head 10 sheets 2 Postcards (Japanese Size) 50 sheets (first face) 20 sheets (second face) Thick paper 91–163 g/m2 (24–90 lb) 10 sheets Transparencies 5 sheets Note Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly.
Media Not Suitable for Printing Note Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer. Also, using them will void your warranty.
Use media that is Suitable for plain-paper laser printers, such as standard paper What Is the guaranteed imageable (printable) area? Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. 4 mm (0.157 in.) 4 mm (0.157 in.) 4 mm (0.157 in.) 4 mm (0.157 in.) Page Margins Margins are set through your application.
Loading Media How do I refill Tray 1? 1 2 Refill the tray only when it is completely empty. Squeeze the right paper guide and open the paper guides. Load the media lengthwise and printing-side up in the tray. A maximum of 150 sheets (75 g/m2 [20 lb] plain paper) can be loaded. If media is loaded past the media limit mark, it may not be fed correctly. Load letterhead with the side to be printed facing up and the preprinted letterhead at the top (facing the printer).
Printing on Media How do I load and print custom media? Do not use custom media that does not have approved dimensions 1 2 3 4 Width: 76 mm (3 in.) up to 216 mm (8.5 in.) Length: 127 mm (5 in.) up to 356 mm (14 in.) In the printer driver (Setup tab/Media Type option), select plain paper. Set the media size (Paper tab/Original Document Size/Edit Custom...) Load the custom media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the custom media.
Use envelopes that are 1 2 3 4 5 6 7 26 Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps Approved for laser printing Dry In the printer driver (Setup tab/Media Type option), select Envelope. Select the size of the envelope (Paper tab/Original Document Size option). Place the envelopes on a flat surface, and flatten them by pressing down the corners. Flex the envelope stack (including the edges) to remove any stiffness.
Note Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. 8 Recheck the paper guides to make sure they are adjusted to the width of the envelopes. Note Improperly adjusted guides may cause poor print quality, media jams, or printer damage. 9 10 Print the envelopes.
Are precut OK to use Do not use Full page labels (uncut) Use label sheets that are 1 2 3 4 Recommended for laser printers In the printer driver (Setup tab/Media Type option), select Thick Paper. Select the size of the label (Paper tab/Original Document Size option). Load the label media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the label media. Note Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
3 4 5 6 Place the postcards on a flat surface, and flatten them by pressing down the corners. Remove any media in Tray 1. Load the postcard media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the postcards. Note Improperly adjusted guides may cause poor print quality, media jams, or printer damage. 7 Print the postcards. How do I load and print thick stock? Test all thick stock to ensure acceptable performance and to ensure that the image does not shift.
How do I load and print transparencies? Note Using unsupported transparency media such as coated color transparencies will result in damaging the printer and in voiding your warranty. Remove transparency media as soon as possible from the output tray to avoid static buildup. If you touch the face of transparencies with your bare hands, print quality may be affected. Do not handle transparency media too much. You can print continuously with transparencies.
Manual Duplexing Select paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable. How do I manually duplex? 1 2 3 4 Media jams may occur if the printed sheet(s) reinserted are not entirely flat. In the printer driver (Setup tab/Duplex/Booklet option), select the appropriate setting from Short Edge Binding, Long Edge Binding, Booklet Left Binding, or Booklet Right Binding.
32 Manual Duplexing
Replacing Consumables 6
Replacing the Toner Cartridge When it is time to replace the toner cartridge, "Toner Low" displays in the Status Display. The supplies status indication in the Status Display is only a reference. Printing can continue even though the warning appears. However, printing gradually fades out, so replace the toner cartridge as soon as possible. In this manual, a toner cartridge attached to a drum cartridge is referred to as an imaging cartridge.
3 4 Move the lever on the toner cartridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum cartridge. Toner cartridge Drum cartridge Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the OPC drum under the flap of the drum cartridge, otherwise decreased image quality may result. Do not touch any metal parts of the drum cartridge and toner cartridge, otherwise damage from static electricity may result.
5 Remove a new toner cartridge from its box. 6 7 Do not throw away the box. It may be used to pack the used toner cartridge. Holding it firmly with both hands, rock the toner cartridge left and right, to distribute the toner evenly. Remove the protective cover from the toner cartridge. Note Do not touch the developing roller of the toner cartridge, otherwise decreased image quality may result.
8 9 Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together. Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged. 10 11 Press on the front cover grip and close the front cover.
Replacing the Drum Cartridge When the printed documents become faint or blurred, the drum cartridge may be at the end of its life. The drum cartridge has a capacity of about 16,000 (one-page jobs) to 20,000 (continuous printing) letter/A4 pages (at an average of 5% or less toner coverage). Select the Print menu in the Status Display, print out the Configuration page (Print Config Page), and then check the total number of printouts.
2 3 4 Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Move the lever on the toner cartridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum cartridge. Toner cartridge Drum cartridge Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the developing roller of the toner cartridge, otherwise decreased image quality may result. 5 Remove a new drum cartridge from its box.
6 Do not throw away the box. It will be used to pack the used drum cartridge. Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together. Note Do not touch the OPC drum under the flap of the drum cartridge, otherwise decreased image quality way result.
8 9 Press on the front cover grip and close the front cover. Place the used drum cartridge into the box that came with the new drum cartridge.
42 Replacing the Drum Cartridge
Maintaining the Printer 7
Cleaning the Printer Exterior Note Never spray cleaning solutions directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. CAUTION Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.
Pick-up Roller 1 2 3 Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Grab the front cover grip and open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long period of time. If the drum cartridge is exposed to light, decreased image quality may result. CAUTION The fusing unit is extremely hot.
4 5 Wipe the pick-up roller with a soft, dry cloth. Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged. 6 46 Press on the front cover grip and close the front cover.
Troubleshooting 8
Indicator Messages The control panel indicators (Ready, Error) provide information about your printer and help you locate each problem. Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status returned to “Ready”. Ready indicator (green) Error indicator (orange) Condition Action Blinking Blinking Communication Error. Check the printer cable. Video Under-run Turn off the printer. After a few seconds, turn on the printer.
Ready indicator (green) Error indicator (orange) Off Slow blink- Paper empty ing Load media into Tray 1. Off Blinking Media jam Clear the jam, close the front cover, and then continue with the print job. Off On Front cover or top cover is open. Close the front cover or top cover. Condition Action Service Messages This message indicates a more serious fault that can only be corrected by a customer service engineer.
Clearing Jams Understanding the printer’s media path will help you locate media jams. Transfer roller Feed roller Pick-up roller 1 2 Grab the front cover grip and open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long period of time, otherwise decreased image quality may result.
3 Pull out the jammed media along the feeding direction. Note If media is jammed in the fusing unit, pull the media downward to remove it. CAUTION The fusing unit is extremely hot. Touching any part near the fusing unit may result in burns. Do not touch the image transfer roller inside the printer, otherwise decreased image quality may result.
4 Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged. 5 52 Press on the front cover grip and close the front cover.
Solving Problems-Printing Quality Symptom Cause Solution Blank page The toner cartridge may be defective. Remove the toner cartridge and check it for damage. Replace the toner cartridge, if necessary. Black page The toner cartridge may be defective. Remove the toner cartridge and check it for damage. Replace the toner cartridge, if necessary. Your printer may require servicing. Contact your local vendor, or refer to the General Information Guide. The toner cartridge may running out of toner.
Symptom Cause Solution Print too dark The toner cartridge may be defective. Remove the toner cartridge and check it for damage. Replace the toner cartridge, if necessary. The “Contrast” and “Brightness” of an image is not set correctly in the printer driver. In the printer driver, select the Quality tab and adjust the Contrast and Brightness and try printing again. Blurred background The toner cartridge may be defective. Remove the toner cartridge and check it for damage.
Symptom Cause Solution White or black The toner cartridge may be lines defective. Remove the toner cartridge and check it for damage. Replace the toner cartridge, if necessary. Dark lines on the edges. The transfer roller is dirty. Contact your local vendor. Toner smudges The toner may be unevenly distributed inside the toner cartridge. Remove the toner cartridge and shake it left and right a few times to distribute remaining toner. The toner cartridge may be defective.
Symptom Cause Solution There is insufficient fusing or the image comes off when rubbed. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Use media that is covered by Media with specifications not covered by the printer warranty the printer warranty. is being used. The media type may be incorrectly set. 56 When printing envelopes, labels, thick stock, and transparencies, the appropriate media type must be specified in the printer driver.
Appendix A
Safety Specifications Printer Safety standards European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950 (IEC 60950) EMC standards European model EU Directive 89/336/EEC EN 55022 (CISPR Pub.
Paper/Media • • • • • • • • Paper feeding • Tray 1 Plain paper (60 to 90g/m2; 16 to 24 lb.) Recycled paper (60 to 90g/m2; 16 to 24 lb.) Transparencies Envelopes Thick paper (90 to 163g/m2; 24 to 43 lb.
USB Interface Connectors and Cable Connectors Printer: Series B plug Computer: Series A plug Cable type Require twisted data conductors or a shielded Pin assignments 1: V BUS 2: D+ 3: D4: GND Shell: Shield Consumables Life Expectancies Chart Item Average Life Expectancy (in Simplex Pages) Toner Cartridge At 5% coverage, using A4-size media Starter Cartridge = 1,500 printing Replacement Cartridge = 3,000 continuous printing or 2,400 intermittent printing.
CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68/EEC directives. This declaration is valid for the areas of the European Union (EU) only. This device must be used with a shielded parallel interface cable and shielded USB interface cable. The use of non-shielded cables is likely to result in interference with radio communications and is prohibited under 89/ 336/EEC rules.
Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to property. Meaning of Symbols A triangle indicates a danger against which you should take precaution. This symbol warns against cause burn. A diagonal line indicates a prohibited course of action. This symbol warns against dismantling the device. A black circle indicates an imperative course of action. This symbol indicates you must unplug the device.
WARNING • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product. Some products have a high-voltage part or a laser beam source inside that could cause an electrical shock or blindness. • Only use the power cord supplied in the package. Failure to use this cord could result in a fire or electrical shock.
• Do not place a flower vase or other container that contains water, metal clips or other small metallic objects on this product. Spilled water or metallic objects dropped inside the product could result in a fire, electrical shock, or break-down. • Should a piece of metal, water, or any other similar foreign matter get inside the product, immediately turn OFF the power switch, unplug the power cord from the power outlet, and then call your authorized service representative.
CAUTION • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner unit or drum unit in a place within easy reach of children. Licking or ingesting any of these things could injure your health. • Do not let any object plug the ventilation holes of this product. Heat could accumulate inside the product, resulting in a fire or malfunction.
• The socket-outlet shall be installed near the machine and shall be easily accessible as the power plug may be difficult to pull out when an emergency occurs. • Always use this product in a well ventilated location. Operating the product in a poorly ventilated room for an extended period of time could injure your health. Ventilate the room at regular intervals. • Whenever moving this product, be sure to disconnect the power cord and other cables.
Do not move the unit unless the power cord has been removed from the socket. Otherwise you may damage the cord. The result could be a short-circuit or a fire. Do not place any heavy objects on the power cord. Do not pull or kink the cord as this can result in damage to the cord. The result could be an electric shock or a fire. Make sure that the machine is not standing on a cord to another machine as this can result in damage to that cord.
remove the power cord from the socket. Inform your customer support technical specialist. Laser Safety This printer is a page printer which operated by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual. Since radiation emitted by the laser is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
Laser Safety Label A laser safety label is attached to the outside of the machine as shown below. CAUTION Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This is a semiconductor laser. The maximum power of the laser diode is 15 mW, and the wavelength is 770–800 nm.
For Users in All Countries CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This machine is certified as a Class 1 laser product. This means that the machine does not produce hazardous laser radiation. This is a semiconductor laser. The maximum power of the laser diode is 15 mW and the wavelength is 770-800 nm.
VARNING! Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. Det här är en halvledarlaser. Den maximala effekten för laserdioden är 15 mW och våglängden är 770 – 800 nm. VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.
72 Safety Information
Index C L CE Marking 61 Cleaning Exterior 44 Take-up Roller 45 Laser Internal laser radiation 68 Laser safety 68 Laser safety label 69 Loading Media 21, 24 D Drum cartridge Replacing 38 Duplex 31 I Indicator 3 Error messages 48 Service messages 49 Status message 4 Installing USB Device driver 8, 9 Index M Manual Duplexing 31 Media Clearing jams 50 Loading 21, 24 Size 20 Storage 21 Type 21 Weight 20 73
P Page margins 23 Paper tab 14 Printable area 23 Printer Parts 2 Printer driver 13 Paper tab 14 Quality tab 14 Setting 12 Setup tab 14 Printing Envelope 25 Label 27 Postcard 28 Thick stock 29 Transparency 30 Q Quality tab 14 S Safety information 61 Setup tab 14 Status display Closing 18 Opening 16 Using 16 T Toner cartridge Replacing 34 Troubles shooting 47 Clearing jams 50 U USB USB Device driver 8, 9 74 Index
