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Statement: This manual may contain several technical inaccuracies or typographical errors, or places that do not match the product. If you have any unsolved problems in the process of using product according to this manual, please contact our technical support department. The content of this manual may be updated at irregular intervals without prior notice. This manual is for reference only; please regard the actual product as the truth.
Table of Contents Chapter 1 Welcome to ISS.............................................................................. 1 1.1 Overview ............................................................................................ 1 1.2 Main Features .................................................................................... 1 1.3 Computer Disposition Request .......................................................... 2 1.4 Audience .....................................................................
3.5.2.3 Spot ............................................................................. 21 3.5.2.4 Audio ........................................................................... 21 3.5.2.5 Video Cloud ................................................................. 22 3.5.3 Record Configuration............................................................. 22 3.5.3.1 Record Basic ............................................................... 22 3.5.3.2 Record Bitrate ..................................
3.6 User Manage ................................................................................... 38 Chapter 4 Remote Surveillance .................................................................... 39 4.1 Status Icons ..................................................................................... 39 4.2 Live Preview..................................................................................... 39 4.2.1 Interface Introduction ............................................................. 40 4.
ISS User Manual Chapter 1 Welcome to ISS 1.1 Overview The ISS (Intelligent Surveillance System) is a client application specially developed for the embedded network monitoring equipment. The client software is using C/S architecture, and web-based video management platform.
ISS User Manual modify the boot LOGO, remote import and export data, remote access to state information, etc (not support emote online upgrade and modify LOGO temporarily) Support customize user permissions to view the configuration log, operation log, alarm log and export saved Record modes: Manual, Schedule, Motion detection and Sensor alarm recording Support video cloud function Configurable SMTP, DDNS, PPPoE dial-up for devices. 1.
ISS User Manual Chapter 2 Installation Guide 2.1 Install Software 1) Follow the prompts to complete the install. Here are the installation steps: Insert the installation disc (support XP and WIN7 system), or copy the ISS installation package to PC, find the setup program Setup Wizard, click “Next”.
ISS User Manual 3) The process bar shows the progress of installation. 4) After installation is complete, click "Finish" to exit; refer to Fig 2-3: If you select “Run ISS”, it will automatically run ISS software after exit the installation. Fig 2-3 ISS shortcut appears on the user's PC desktop; double-click it to enter the user login interface. 2.
ISS User Manual Fig 2-5 6) Pop up a message dialog box, click OK. Note: If user has installed a different version of ISS, please uninstall the previous version and delete the installation directory, and then start the installation.
ISS User Manual Chapter 3 Operation and Config 3.1 User Login Double-click ISS shortcut on the desktop or select ISS in the Start Menu to run the client program and enter the user login interface, as shown in Fig 3-1. Fig 3-1 Language: Select the system language, including Simplified Chinese and English; User: Input the user name; the default user name is “admin”; Password: Input the password; the default password is blank; Click “Remember Password” to save the password.
ISS User Manual Fig 3-2 ① Menu Bar The menu bar includes all functional modules: control panel, live, video search, config, log search and help. ② Toolbar : Minimize button : Maximize button : Exit button ③ Tab Bar After selecting any functional module in the menu bar, they will be added to the tab bar. User can open and switch between multiple functional tabs. The tab of control panel is opened by default after landing; it is always at the first label.
ISS User Manual button which means close the tab. ④ Functional Area User can enter the system function and configuration through control panel. The control panel includes 10 common functions instead of through the menu bar. ⑤ Alarm and Event Info Area 3.2.2 Alarm and Event 1) Click "Alarm" button to pop up alarm information list; refer to Fig 3-3: Fig 3-3 User can select the alarm type, including motion detection, sensor alarm, video loss/PIR and other alarm.
ISS User Manual 2) Click "Event" button to pop up event information list; refer to Fig 3-5: Fig 3-5 The list shows the record information of equipment. User can select the record type, including motion record, sensor record, schedule record, and manual record. Fig 3-6 Note: Alarm list displays the alarm information of IP Camera and DVR you are monitoring. Event list only displays the record information of DVR you are monitoring.
ISS User Manual Fig 3-7 ① List area ② Configuration buttons Add the channel to group Remove the channel from group Import device info Export device info User can export the device information into PC as a local file for backup, or import the device information from PC to ISS. ③ Group area 3.3.1 Add Area and Device Note: Before any operations, you need to add device and configure it.
ISS User Manual Fig 3-8 Step2: Enter the area name (such as “Monitor area”) and click “OK” to add this area into the list area. Step3: Right click the area name and select “Add Device” to enter the Add Device window, as shown in the following figure: Fig 3-9 Step4: Enter the device information and click “OK” to add this device into the area. The description of each option is as shown in Table 3-2: Note: Multiple devices can be added to an area.
ISS User Manual Click “Search Device” button in the Add Device window to search device online. The searched device will be displayed in the list, as shown below. Select the device you want to add, click “OK” or “Multichannel add” to add a select device or multi-device to area. Fig 3-10 Note: Click in front of the area name or device name, or double-click the name to expand the list. Click or double-click the name again to collapse the list. 3.3.
ISS User Manual 3.3.3 Device Configuration Modify device: Right click the device name and select “Modify Device” to modify the device information; Delete device: Right click the device name and select “Delete Device” to delete this device. Note: When the device is being previewed, it cannot be modified or deleted. Please stop previewing first. 3.3.
ISS User Manual 3.3.6 Group Channel Configuration After adding the group, the channels in the list area can be moved to the selected group. Add Channel: Click the group name which wants to add channel, select channel in the list area and click button to move it to the group. As shown below: Fig 3-12 Delete Channel: Select channel in the group area and click button to remove it from the group; or right click the channel name, select “Delete Channel” to delete it.
ISS User Manual Fig 3-14 Local config interface 3.5 Remote Config Click “Config”→“Remote Config” to enter the remote config page. Double-click the device which needs to be configured in the list area. User can configure the device remotely after system reads the device’s configuration successfully. Fig 3-15(a) shows the IP Camera’s remote config main interface, Fig 3-15(b) shows the DVR’s remote config main interface. Note: Only the device with a successful connection can be configured remotely.
ISS User Manual Fig 3-15(a) Fig 3-15(b) 16
ISS User Manual Here take DVR as an example to explain the steps of remote configuration: The interface lists all functions; user can click these items to enter the configuration. User can also select the menu and submenu by clicking button; click “Remote Config” on the left to return to the config main interface, as shown in Fig 3-15. “Remote Config” includes nine submenus: Basic, Live, Record, Schedule, Alarm, Network, P.T.Z, Account and Advanced. 3.5.
ISS User Manual on login, so this option is disabled. Note: Change the language or video output, the device needs to login again. Screensaver[S]: Set the screensaver interval time. If there is no any operation within the period specified, the device will automatically logout OSD. Click “Default” button to restore the default setting; click “Apply” button to save the setting. It will pop up a warning dialog box when user leaves the page without saving changes; refer to Fig 3-17.
ISS User Manual 3.5.1.3 DST Enter into “Config”Remote ConfigBasicDST; refer to Fig 3-19: Fig 3-19 User can tick off “DST Enable” to enable the daylight saving time function, and set time offset, mode, start & end time. Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.2 Live Configuration Live configuration includes five submenus: live, main monitor, spot, audio and video cloud. 3.5.2.
ISS User Manual Fig 3-20 3.5.2.
ISS User Manual Select the display mode (synchronize with configured device); set the channel combination of current picture group, click or button to set the previous/latter channel groups of dwell picture; set dwell time: the time interval for a certain dwell picture display switching to next dwell picture display. Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.2.
ISS User Manual Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.2.5 Video Cloud Enter into “Config”Remote ConfigLiveVideo Cloud; refer to Fig 3-23: User can set the private mask area for each channel. The number key at the top left shows the channel number; it is related to the device model. This figure takes the 4ch device for example. Fig 3-23 Set mask area: Click “Edit” button, then click and drag cursor to set the privacy area of video image.
ISS User Manual Fig 3-24 Record Video / Audio: Enable the record video and audio switch of every channel. Previous Alarm Time: Alarm signal needs a little time to process and trigger recording, it may not record some important information before alarm activation. This function can save pre-recording and improve monitoring reliability. Set the record time before event happen (motion detection or sensor alarm). After Alarm Time: Set the delay time to stop the record after the alarm is finished.
ISS User Manual Fig 3-25 The number key at the top left shows the channel number; it is related to the device model. This figure takes the 4ch device for example.
ISS User Manual 3.5.3.3 Snap Enter into “Config”Remote ConfigRecordSnap; refer to Fig 3-26: Fig 3-26 In this interface, user can set up the resolution, quality, snap time interval and snap number of snap pictures. Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.4 Schedule 3.5.4.
ISS User Manual The column means the seven days of a week from Monday to Sunday; the row means 24 hours of a day. Step2: Select channel; click time in the grid area; click button, then click and drag cursor to add recording button, then click and drag cursor to delete recording time. Blue means selected area, gray means unselected area. As shown below: Fig 3-28 Step3: Click “Edit Plan” button to pop up a dialog box, user can edit week schedule.
ISS User Manual change. ④ Select a plan in the week schedule list, click delete button to delete the selected plan. Fig 3-30 ⑤ Day schedule configuration can be copied to the other date. Click “Copy” button to copy the specified schedule settings to other date or all dates. ⑥ Click “OK” button to save the setting, click “Cancel” button to exit current interface. Step4: Schedule configuration can be copied to the other channel or all channels.
ISS User Manual 3.5.5 Alarm Configuration Alarm configuration includes five submenus: sensor, motion, video loss, other alarm and alarm out. 3.5.5.1 Sensor Enter into “Config”Remote ConfigAlarmSensor; refer to Fig 3-31: The number key at the top left shows the channel number; it is related to the device model. This figure takes the 4ch alarm input for example.
ISS User Manual To PTZ: Set the action type of linkage PTZ when alarm is triggered: not trigger, preset, patrol and pattern. To Snap: Linkage specified channel to capture the image when alarm is triggered. If user enables the Email function, these pictures will be sent to user’s designed email box. Click Back button to exit the current interface. Step3: Sensor alarm configuration can be copied to the other channel. Click “Copy” button to copy the specified channel settings to other channel or all channels.
ISS User Manual means selected area; click button, then press and drag cursor to delete detection area; click “Clear” button to clear all detection areas, click “Save” button to save the setting; click “Back” button to exit current interface. Step4: Motion detection configuration can be copied to the other channel. Click “Copy” button to copy the specified channel settings to other channel or all channels.
ISS User Manual 3.5.5.5 Alarm Out Enter into “Config”Remote ConfigAlarmAlarm Out; refer to Fig 3-34: Fig 3-34 Step1: User can self-define the alarm out name, select holding time of alarm output. The number of alarm output is determined by device model. Tick off “all” and then do relevant setup, user can set all alarm output with same parameters. Step2: Tick off “Voice Alarm” to enable alarm sound, and select holding time of alarm sound; it will trigger an audible alarm when alarm is triggered.
ISS User Manual Fig 3-35 User can set the device’s HTTP port and server port. If DHCP function of router is enabled, selecting “Use DHCP” will automatically obtain IP address, subnet mask and gateway from the router. Using DDNS function outside this area needs to set the address of DNS server as their local DNS address. Enable PPPoE dial-up function, user needs to enter the user name and password of ADSL dial-up obtained from the internet service provider.
ISS User Manual Fig 3-36 Select the sub-stream parameters of each channel according to the following table. Table 3-4 Parameter Meaning Resolution The range of options: synchronize with configured device, Fps The range of options: synchronize with configured device. (Resolution and frame rate are determined by the parameter specifications of specific type) Encode Two options: VBR and CBR Quality The higher the grade is, the clearer the previewing image is.
ISS User Manual Fig 3-37 Bind the device with a fixed domain name, so that user can visit the device no matter how the public IP changes. Enable DDNS function, select the upload update period and DDNS server address, enter the user name, password and host domain name registered in DDNS server, such as MyDVR.no-ip.org. Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.6.
ISS User Manual SMTP Server: Outgoing Mail Server Address. Mail server addresses are different for different Email service providers, e.g. the SMTP server of 163 mailbox is smtp.163.com, the SMTP server of Gmail mailbox is smtp.gmail.com. Mail Address / Password: Sender’s email address / password. Receive Address: Receiver’s email address. Here user can add three mail addresses at most. Click “Default” button to restore the default setting; click “Apply” button to save the setting. 3.5.6.
ISS User Manual Table 3-5 Parameter Address Baud Rate Protocol Meaning Address of the PTZ device; the default is 1 Baud rate of the PTZ device; synchronize with configured device Communication protocol of the PTZ device; synchronize with configured device Serial port configuration can be copied to the other channel. Click “Copy” button to copy the specified channel settings to other channel or all channels. Click “Default” button to restore the default setting; click “Apply” button to save the setting.
ISS User Manual 3.5.8.2 Modify Account In the account management interface, select a user in the account list, click button to modify user type, binding PC MAC address and user authority. 3.5.8.3 Delete Account In the account management interface, select a user in the account list, click button to delete this account. Note: The administrator cannot be modified and deleted. 3.5.8.
ISS User Manual 3.6 User Manage Enter into “Config”User Manage; refer to Fig 3-41: Fig 3-41 The interface lists all users who can log onto the ISS for operation. Usual users can only modify their own password, administrator can add, edit and delete other users, and set permissions for usual users. Click add button, enter the user name and password, click OK button to add this user into the list; click Cancel button to exit the current interface.
ISS User Manual Chapter 4 Remote Surveillance 4.
ISS User Manual the preview interface, as shown in Fig 4-1. (Refer to Chapter 3.3 Device Manage, Chapter 3.4 Local Config and Chapter 3.5 Remote Config for adding and configuring devices) User can open 128 channels of real-time video monitoring, preview 64 channels on the screen at most, and control PTZ, adjust color, record, snap, etc. 4.2.1 Interface Introduction Fig 4-1 ① Menu Bar ② Toolbar ③ Tab Bar ④ Device Area Click “List” and “Group” to switch between two modes.
ISS User Manual ⑤ Preview Area It can be split into 64 play windows at most according to the screen display mode. Click on the window you want to set as the currently active window. ⑥ Control Button Area It contains the PTZ control panel and Color adjustment panel. User can refer to Chapter 4.2.5 PTZ Control and 4.2.6 Color Adjustment. ⑦ Display Mode Selection Area Fig 4-2 The preview area can be split into 1/4/6/8/9/13/16/25/36/49/64 play windows.
ISS User Manual Right-click the channel or device in the device area, select “Open” in the right-click menu to preview the real-time video. 4.2.3 Stop Previewing 1) Close preview window Right-click the play window to pop up a pull-down menu, click “Close Preview” to close this preview window. Or right-click the channel or device in the device area, select “Close” in the right-click menu to stop previewing.
ISS User Manual 1) Right-click the play window to pop up a pull-down menu; refer to Fig 4-4(a): Fig 4-4(a) Close Preview: Close preview window of the active window. Close All Preview: Close all preview windows. Master / Sub Stream: Set the channel as master stream or sub stream. Master stream is HD channel with higher frame rate, but it needs higher network bandwidth; sub stream is SD channel with low frame rate, it requires low network bandwidth. Open Audio: Enable or disenable the sound of live video.
ISS User Manual Record" is changed to "Stop Record"; click "Stop Record" to stop recording. Master / Sub Stream: Set the channel as master stream or sub stream. Note: When the real-time preview of channel is not open, “Start Record ", “Master Stream" and "Sub Stream” are invalid. 3) Right-click the device in the device area to pop up a pull-down menu; refer to Fig 4-4(c): Fig 4-4(c) Open / Close: Open / close the real-time preview of all device channels.
ISS User Manual be included, then click “Save” button to save the preset position. Click “Start Saving Pattern” button to record the track of PTZ movements, click this button again to stop recording; click “Start Pattern” button to play recorded pattern, click this button again to stop playing; click “Start Auto Scanning” button to start auto scan, click this button again to stop scan.
ISS User Manual Click Modify button to enter the Setup Preset window, as shown in Fig 4-7. User can set the preset points displayed in the list, and modify the serial number and name of preset, click “Apply” button to confirm the change.
ISS User Manual Fig 4-9 User can set the number and name of the patrol line. Click Add button to select the patrol’s preset, and its speed rate, time; as shown on the right. Click OK button to add this preset to patrol, or click Cancel button to cancel adding. Fig 4-10 Select a preset in the Setup Patrol window, click Delete preset, and click button to delete that button to adjust the position of selected preset. Click “Apply” button to save the setting; click button to exit current interface.
ISS User Manual c) Select a patrol line, then click Modify button to modify the settings of that patrol line. d) Select a patrol line, then click Delete button to delete it. 4.2.6 Color Adjustment Click “Color” tab of PTZ control panel, user can drag the slider to adjust the parameters of active window, including brightness, hue, saturation and contrast. Click button to restore the default setting; click button to save the adjustment. Refer to Fig 4-12: Fig 4-12 4.
ISS User Manual Fig 4-13 Step4: Press Search button, the searched record information will be displayed in the timeline panel; refer to Fig 4-14: Fig 4-14 Step5: Place the cursor to time grid to display the video time, double-click the time grid to set the playback time, "Start Time" shows the playback start time. Note: The vertical column means hours, the horizontal column means channels. Step6: Click Play button to playback record from the selected time.
ISS User Manual Fig 4-15 Step7: Right-click the playback window to pop up a submenu, user can open audio and full screen display; double-click the playback window to amplify the video; click the relevant buttons on the screen to do operation.
ISS User Manual (8) Last segment of record (9) Next segment of record (10) Play process (11) Full screen; click this button to full screen display the playback panel, double-click to restore (12) Snap (13) Screen display mode (14) End Time 4.3.2 File Manage Step1: Enter into “Video Search”File Manage. Step2: Select the device and channels which need to search video. Step3: Select a date, the date shown in yellow in the calendar means have record data.
ISS User Manual pop-up message box to delete this file. Click “All”, user can lock/unlock or delete all files. Fig 4-18 Step6: Double click a file to playback. Step7: Click the relevant buttons on the screen to do operation. User can refer to Chapter 4.3.1 Time SearchStep7 for details. 4.3.3 Event Search Step1: Enter into “Video Search”Event Search. Step2: Select the device and channels which need to search event information.
ISS User Manual Fig 4-19 Step4: Press Search button, the searched event information will be displayed in the event list; refer to Fig 4-20: Fig 4-20 Step5: Double click an event file to playback. Step6: Click the relevant buttons on the screen to do operation. User can refer to Chapter 4.3.1 Time SearchStep7 for details.
ISS User Manual 4.3.4 Remote Backup Step1: Enter into “Video Search”Remote Backup. Step2: Select the device and channels which need to search data. Step3: Select a date, the date shown in yellow in the calendar means have record data.
ISS User Manual backup. 4.4 Log Search Step1: Click “Log Search” button in the menu bar to enter the log search interface. Step2: Select the user, log type, and start & end time. Step3: Press Log Search button, the searched log information will be displayed in the log list; refer to Fig 4-23: Fig 4-23 Step3: Click Export button to open the Save As dialog box, select storage path of data export; click OK to start exporting data.
ISS User Manual 4.5 Help 4.5.1 User Manual Enter into “Help”User Manual to open the ISS electronic user manual for providing the convenient on-line help. 4.5.2 About Enter into “Help”About to pop up About ISS interface; refer to Fig 4-24. The window displays the version number of client software.
ISS User Manual Appendix A FAQ 1. Can’t visit IP Camera or DVR via ISS (Intelligent Surveillance System) Software. Possible Reason: Network is disconnected. Solution: Connect your PC to network, checking whether it works properly or not. Check whether there is cable failure and network failure caused by PC virus, until PCs can be connected with the command of Ping. Possible Reason: IP Address has been occupied by other devices.
ISS User Manual Program Files) and delete “config” and “LogFile” in ISS folder, then reinstall ISS. If you delete the ISS folder, the previous configuration information will also be deleted. 5. There is no sound while monitoring. Possible Reason: No audio input connection Solution: Check audio connection of the host Possible Reason: the audio option of device is disabled Solution: Check audio parameter settings to open the audio 6. Audio Effects is poor.
ISS User Manual Appendix B Revision History This user manual (V1.3) is applies to the Intelligent Surveillance System V2.2.7. V1.3 Modify Record Item Modification 1 Change the installation and uninstallation steps 2 Delete Chapter 2.3 Recover Software 3 Add the page up and down button in live preview interface 4 Update some pictures V1.
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