User Manual Software version B4 D12014-07 This document is not to be reproduced in whole or in part without permission in writing from: 1
TANDBERG Videoconferencing System PLASMA MONITORS: Panel sticking and after-image lag Avoid displaying the same images continuously over a long period of time on the TANDBERG 7000 monitors. Displaying the same images such as still images for a long time may cause after-image lagging. This may occur in the following two cases: 1.
TANDBERG Videoconferencing System Trademarks and copyright COPYRIGHT © 2002, TANDBERG Philip Pedersensvei 22 1366 Lysaker, Norway, Tel: +47 67 125 125, Fax: +47 67 125 234 All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
TANDBERG Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
TANDBERG Videoconferencing System Contents Introduction ........................................................................................ 7 Menu structure ................................................................................... 8 TANDBERG 7000 Videoconferencing System ................................ 9 At a glance — the TANDBERG 7000 system .................................................. 9 Installation ...................................................................................
TANDBERG Videoconferencing System Advanced use .................................................................................. 47 Main menu ..................................................................................................... 47 Call quality ..................................................................................................... 48 Presentations ................................................................................................ 50 Utilities .....................
TANDBERG Videoconferencing System Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The TANDBERG system offers superior quality audio and video in a fully-featured unit. Main Features: • Supports videoconferencing via both IP and ISDN networks. • Selection of up to 3 Mbps call quality.
TANDBERG Videoconferencing System Menu structure The on-screen menu structure is shown below. Press the MENU key on the remote control to enter/leave the Main Menu.
TANDBERG Videoconferencing System TANDBERG 7000 Videoconferencing System At a glance — the TANDBERG 7000 system 9
TANDBERG Videoconferencing System W.A.V.E. Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom. You can pre-store up to ten camera positions using the remote control.
TANDBERG Videoconferencing System Remote control The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically switch off the screen saver.
TANDBERG Videoconferencing System Table microphone The high quality table microphone is specially designed to be used on a table during a video conference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. You can connect up to three microphones. The system will automatically equalize sound levels.
TANDBERG Videoconferencing System Installation Installation Precautions • • • • • • • • • • • • Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
Installation TANDBERG Videoconferencing System Unpacking the Base Due to the weight of the system, the base should be placed in its permanent location as soon as it is unpacked. NOTE IF THE SYSTEM IS TO BE PLACED AGAINST A WALL, IT IS POSSIBLE TO REDUCE THE SIZE OF THE BOTTOM PLATE. THE REDUCTION SHOULD BE DONE BEFORE THE REST OF THE INSTALLATION IS CARRIED OUT. Unpacking and Installing the Monitor Rack Lift the Monitor Rack out of the box. Do not remove the straps or packaging that are around the rack.
TANDBERG Videoconferencing System Installation Installing Installing the monitor(s) We recommend that there are 3 people present when installing the monitor(s). •Remove the plastic plugs located on the back of the monitor(s). Check to see where the holes in the Monitor Rack are located. •Take the monitor(s) and place it (them) inside the Monitor Rack. •Secure each monitor with the 8mm hexagonal-shaped screws. NOTE REMEMBER THAT THERE SHOULD BE A GAP ON EACH SIDE OF THE MONITOR.
Installation TANDBERG Videoconferencing System Connecting cables All cables needed in standard configuration are connected to the codec. Connect these cables to the other parts of the system: 1. Power cable Connect the system power cable to an electrical distribution socket. 2. Monitor cables Connect the 2 BNC (Y/C input at the monitor), the 9 pin DSUB and the power cable to the input on your monitor.
TANDBERG Videoconferencing System Installation 6. LAN cable • To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to your LAN. Monitor configuration Power up the codec and the monitors. Use the monitor remote control to set the monitors to Y/C. TIP ATTACH THE POUCH FOR THE REMOTE CONTROL TO THE BACK OF ONE OF THE MONITORS. THE REMOTE CONTROL CAN THEN BE STORED IN THIS POUCH.
Installation TANDBERG Videoconferencing System System configuration • Switch the system on by activating the power switch on the codec (located on the right hand side at the rear of the codec). A green light is shown (located in the center on the front of the codec). • After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor. NOTE THESE SETTINGS ARE ESSENTIAL FOR OPTIMAL SYSTEM SET-UP.
TANDBERG Videoconferencing System Installation ISDN configuration For each installation of the system it is necessary to configure the unit. All configuration parameters are available via the menu system. If you are using an external IMUX or special networks, the external equipment may also need to be configured. • Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘Network’. Set ‘Current Network’ to the network you want to use.
Installation TANDBERG Videoconferencing System LAN configuration • Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘LAN Settings’. Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is an H.323 Gatekeeper present on your LAN, see also ‘H.323 Settings’. For details, follow the instructions in chapter ‘LAN Settings’ in this manual.
TANDBERG Videoconferencing System Getting started Getting started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system. If the system does not respond, make sure the system is switched on by using the On/Off switch located at the rear of the Codec (see figure below). After a few seconds you should see a ‘Welcome’ menu on the monitor.
Getting started TANDBERG Videoconferencing System Basics The system’s most commonly used functions are accessible directly from the remote control by single key presses. In addition, the user interface is represented by on-screen menus. Individual items within the menus and lists can be selected by moving a white highlighter bar to the desired option. Quick Keys The three buttons on top of the remote control refer to the blocks at the bottom of the screen.
TANDBERG Videoconferencing System Getting started Making and ending calls Making a call connect To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keys and press CONNECT. ISDN call The system will, by default, try to connect using Quality: Auto (see table overleaf). If the requested quality (bandwidth) cannot be established, the system will establish a connection on as high quality as possible.
Getting started TANDBERG Videoconferencing System Access Code If the system requires an Access Code, enter the code and press OK to proceed making a call: Using sub-address / extension address / MCU password To specify an ISDN sub-address or its LAN equivalent extension address (TCS-4), add a star (*) after the number and then enter the sub-address/extension address.
TANDBERG Videoconferencing System Selecting / setting default quality (bandwidth) The default call quality setting ‘Auto’ will be used if no specific quality is selected.
Getting started TANDBERG Videoconferencing System Selecting / setting default network To select a specific network, press ‘Net’ when you are in the dial menu.: • Highlight the network to be used in your call. • Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred choice for this and all subsequent calls. If ‘Auto’ is selected, the system will select a network based upon the following criteria: • If an IP-address (e.g. 123*3*0*12 ) is entered, ‘LAN’ (H.
TANDBERG Videoconferencing System Getting started Answer a call connect To answer a call, press the CONNECT key. Manual answer of a call is needed if the autoanswer facility is switched off. See ‘Utilities’ in ‘Advanced use’. End a call disconnect TIP To end a call, press the DISCONNECT key. ENDING A CALL SWITCHING OFF THE MONITOR(S) WILL NOT DISCONNECT A CALL. TO DISCONNECT A CALL YOU SHOULD PRESS THE DISCONNECT KEY.
Getting started TANDBERG Videoconferencing System Directory The directory is a local phone book that stores up to 100 directory entries including the last number dialed. The entries are sorted alphabetically. The entries can be point-to-point entries or MultiSite entries (see menu below). The MultiSite entries will not be displayed when you are in a call. By using the dataport file system or external management systems like the TANDBERG Management Suite, it is possible to store 200 additional entries.
TANDBERG Videoconferencing System General use Add New Entry When selecting ‘Add New Entry’, an empty directory entry is displayed: Move to ‘Name’ and enter characters using the number keys on your remote control (as on mobile phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between upper- and lower case. 1 2 Move to ‘Number’, key in the number and press OK. Specify only one number. If two numbers are required, both numbers should be specified (2x64 or 2x56 calls).
General use TANDBERG Videoconferencing System Add MultiSite Entry When selecting ‘MultiSite Entry’, an empty MultiSite directory entry is displayed: 1 Move to ‘Name’ and enter the MultiSite meeting name. 2 Select ‘Add Site’ to add a site to the meeting by searching for point-to-point entries in the directory list. See below for details. 3 Select ‘Quality’ to override the suggested bandwidth per site. TIP 4 QUALITY PER SITE: AUTO, FUNCTIONALITY EXAMPLE: THE SYSTEM HAS MAXIMUM CAPACITY 512KBPS.
TANDBERG Videoconferencing System General use General use Adjusting volume + Press the VOLUME keys to adjust the volume level. An on-screen indicator will show the current level. - View outgoing video (selfview) selfview Press the SELFVIEW key to view your outgoing video. To change the image being viewed on the monitor during a call press SELFVIEW until the desired image is shown (far end/selfview/still image or Duo Video).
General use TANDBERG Videoconferencing System Do Not Disturb / Sleep Mode Press any Quick key when not in a call to activate the Quick Menu. When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit. A status line will indicate when Do Not Disturb is active. When Sleep Mode is selected, the following quick-keys are displayed: Pressing ‘Sleep Now’ puts the monitors in sleep mode. The system will still accept incoming calls.
TANDBERG Videoconferencing System General use Controlling the Main Camera Moving / zooming camera To control the Main Camera use the keys below: for pan/tilt and zoom for zooming. OK IF THE MENU SYSTEM IS ACTIVE, THE ARROW KEYS WILL NAVIGATE IN THE MENUS. Focusing camera The Main Camera is set for autofocus by default. If the Main Camera is moved (pan/tilt/zoom), autofocus will be switched On automatically for 5 seconds. To manually focus the Main Camera, see ‘Video Settings’ in ‘Advanced use’.
General use TANDBERG Videoconferencing System Voice Activated Camera Positioning Through Voice Activated Camera Positioning and the use of two or three microphones, the camera will automatically view the speaker. Setup Before using camera tracking, the camera positions used must be stored at presets P7 (Mic1), P8 (Mic2) and/or P9 (Mic3).
TANDBERG Videoconferencing System General use Presets The preset buttons enable you to pre-store up to ten different settings.
General use TANDBERG Videoconferencing System Far end camera control (FECC) far end Press the FAR END key until the ‘FarEndCamera’ on-screen indicator is displayed. For this feature to operate the far end must support ‘Far end camera control’ (H.281). Whilst activated you will be able to control the far end’s camera (pan/tilt/zoom/focus) and presets. To control the far end camera use the keys below: for pan/tilt and OK zoom for zooming.
TANDBERG Videoconferencing System General use Sending/receiving still images When a still image is sent, received or requested, it will be stored in the graphics memory. When a new image is sent or received, the old image will be erased. When disconnecting the call, the image will be erased. Sending a still image snapshot • Press SNAPSHOT. • To send a still image from another video source (e.g.
General use TANDBERG Videoconferencing System Duo Video Duo Video is useful if you want to display live video from your document camera or another camera in addition to live video of yourself. Add Duo Video • Alt.1: Press any other video source than MainCam during a call. This will open Duo Video directly if the far end supports the automatic Duo Video functionality (requires also ‘Duo Video Mode: Auto’ in ‘Presentations’). • Alt.
TANDBERG Videoconferencing System General use End a Duo Video call disconnect To end a Duo Video call, press DISCONNECT. Select if you want to disconnect only the Duo Video connection or the whole connection. Controlling camera, changing video source, presets in a Duo Video call The main monitor will always display incoming video. The 2nd monitor will display outgoing video (Duo Video in full screen / Main connection in PIP).
General use TANDBERG Videoconferencing System MultiSite (MCU) The system has a built-in multipoint conference unit (MCU), MultiSite, which has the capability to establish meetings with up to 4 video sites (5 if at least one site is a telephone call, ISDN/analogue/mobile). The video calls in a conference must be connected using the same bandwidth. A conference can consist of any combination of ISDN/ LAN sites. It is possible to have telephone meetings with up to 5 participants.
TANDBERG Videoconferencing System General use MultiSite cascading By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the four MultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems with MultiSite functionality. The host can use Voice Switched or Continuous Presence mode. The cascaded systems connect to two other video sites plus one audio site each.
General use TANDBERG Videoconferencing System Adding an extra site - dial out First establish a normal point-to-point call. It is recommended to plan the bandwidth usage before making the first call so that you do not run out of bandwidth. Example: If the system has 512kbps available and you want to connect 3 sites in addition to the host, 128kbps should be selected for the first call. The system will then automatically use 128kbps when connecting the other sites.
TANDBERG Videoconferencing System General use Adding an extra site - dial in To dial in to the MultiSite on ISDN-BRI: • Site 2 must dial MultiSite Number 2. • Site 3 must dial MultiSite Number 3. TIP TO FIND THE DIAL-IN NUMBERS FOR THE MULTISITE, PRESS ‘MENU’ AND ‘SYSTEM INFO’ To dial in to the MultiSite on ISDN-PRI: • Dial the main number of the system (‘My ISDN Number’). All sites can dial the same number.
General use TANDBERG Videoconferencing System PC Presenter Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any additional hardware such as a projector, PC/Video converter or extra cables. • Connect the pre-connected VGA cable to your PC (VGA Output). • Start your PC. • Press PC on your remote control.
TANDBERG Videoconferencing System General use Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Webbrowser. Connect your system to a local area network. LAN Configure your codec: • Press MENU, select ‘Terminal Settings’, ‘LAN Settings’ • Specify IP-assignment ‘DHCP’ or ‘Static’. If DHCP is selected no other settings are needed. If Static is selected, ‘IP-address’, ‘IP-subnet mask’ and ‘Gateway’ must be specified.
General use TANDBERG Videoconferencing System Streaming To view streaming, select ‘Streaming’ from the Web-page of the codec. See separate ‘Streaming’ section in this manual for further information.
TANDBERG Videoconferencing System Advanced use Advanced use Main menu menu The menu system can be used to select available functions and utilities for the system. To enter the menu system and the main menu, press the MENU key. You may leave the menu system at any time by pressing the MENU key. TIP A MENU STRUCTURE MAP IS PROVIDED IN THE SECTION ‘MENU STRUCTURE’ AT THE FRONT OF THIS MANUAL. NOTE IN THE FOLLOWING MENU DIAGRAMS THE DEFAULT SETTINGS ARE HIGHLIGHTED.
Advanced use TANDBERG Videoconferencing System Call quality The Call Quality menu allows you to select the preferred quality of your call. NOTE DUE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT. Audio Auto High Normal Optimized audio quality depending on bandwidth. High audio quality (G722) regardless of bandwidth. Telephone quality (G728) regardless of bandwidth. TIP AUTO 1-4 CHANNELS: 5-30 CHANNELS: G722.1 IS SELECTED. G722 IS SELECTED.
TANDBERG Videoconferencing System Advanced use Advanced call quality NOTE THE SELECTIONS MADE IN THIS MENU WILL OVERRIDE THE SELECTIONS MADE IN THE ‘CALL QUALITY’ MENU. IF ‘AUTO’ IS SELECTED, THE SETTINGS IN ‘CALL QUALITY’ WILL BE USED. Audio Auto G.722.1 G.722 G.728 G.711 Off The setting of ‘Audio: Auto/High/Normal’ in ‘Call Quality’ will be used. Compressed high quality audio (7 kHz). High quality audio (7 kHz). Compressed normal quality audio (telephone quality, 3.1 kHz).
Advanced use TANDBERG Videoconferencing System Presentations Presentation Mode To send a still image immediately after pressing SNAPSHOT select ‘Presentation Mode: Normal’. To preview the image before it is transferred as a still image, select ‘Presentation Mode: Preview’. When pressing SNAPSHOT you will be allowed to view your still image, e.g. from the document camera, before sending it as a still image by pressing SNAPSHOT again. The far end will not see the still image while you are adjusting it.
TANDBERG Videoconferencing System Advanced use Duo Video Number* Auto When adding Duo Video in a conference, Duo Video is connected automatically if supported by the far end. Manual When adding Duo Video in a conference and connected towards a system with no Duo Video capabilities, enter the Duo Video Number into the ‘Number’ field in the ‘Add Duo Video’ menu. This can be the number to another system (only video will be transmitted to the system receiving Duo Video).
Advanced use TANDBERG Videoconferencing System Utilities Autoanswer On: The system will automatically answer all incoming calls. On+MicOff: The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press MICOFF to switch the microphone on. Off: You must manually answer all incoming calls by pressing the CONNECT key.
TANDBERG Videoconferencing System Advanced use Auto-PIP On: Your selfview will automatically be displayed (as a Picture-in-picture) whenever the camera position or video source is changed. Picking up the remote control will also display your selfview. Welcome Menu The Welcome menu can be shown when the system is not in use, and when sleep-mode is not activated. On: The Welcome Menu is shown when the system is not in sleep mode. Off: The Welcome Menu is not shown.
Advanced use TANDBERG Videoconferencing System MCU services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. An MCU conference can have different modes: Voice Switched means that the image of the person currently speaking will be broadcast to all the other conference participants. This will remain the case until another participant starts to speak. Continuous Presence shows several participants on the same screen at the same time.
TANDBERG Videoconferencing System Advanced use Quick Menu When connected to an MCU TIP PRESS ANY QUICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE QUICK MENU. This menu provides access to the most commonly used MCU functions. If ‘ Request Floor’ is selected, ‘Request Floor’ will change to ‘Release Floor’. If ‘ View Site#’ is selected, ‘View Site #’ will change to ‘End View’. Selecting ‘Take Chair’ will send a request to take chair.
Advanced use TANDBERG Videoconferencing System Request floor When requesting the floor, the MCU will broadcast your video in full screen to all other participants in the conference. If the MCU conference has a chairman, a floor request is sent to the chairman. You will remain ‘On Air’ until either you select ‘Release Floor’ or the chairman decides to release the floor to another participant. Release floor You choose ‘Release Floor’ to take you ‘Off Air’.
TANDBERG Videoconferencing System TIP Advanced use IN ORDER TO MAKE USE OF CHAIR CONTROL FEATURES THE MCU MUST SUPPORT CHAIR CONTROL (H.243). Chair control * You select ‘Chair Control’ and ‘Take Chair’ to assume the role of chairman of the ‘meeting’. As chairman, you may control which site you and the other sites see. Take chair Allows you to request chairmanship of the conference. If no one else is currently chairman the MCU will give you the chair.
Advanced use TANDBERG Videoconferencing System Audio Settings Audio Inputs By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Select Off to prevent audio/noise from unused inputs or if you want to disable a specific input. The activated audio sources are stored on presets. Mic 1,2 and 3 are intended for electret type microphones. The microphone inputs are balanced with 24V phantom power.
TANDBERG Videoconferencing System Advanced use As there is no acoustic echo canceller on this input it should not be connected to any microphones. The audio entering this input will be heard from the local speaker. Audio input 6 is intended for connection to a VCR. It can also be connected to other external playback devices. As there is no acoustic echo canceller on this input it should not be connected to any microphones. The audio entering this input will be heard from the local speaker.
Advanced use TANDBERG Videoconferencing System Audio Outputs Audio out 1 is intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2 is intended for connection to audio recording equipment or to a telephone add-on hybrid. The signal is a mix of audio from both the far end and local end (not from Audio in 5). Audio out 3 is intended for connection to a VCR or other recording equipment. The signal is a mix of audio from far end and local end (not from Audio in 6).
TANDBERG Videoconferencing System Advanced use Echo Control Each of the 3 microphone inputs and Audio input 4 have a separate echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones. Echo control is normally set to ‘On’ to prevent the far end from hearing their own audio. Once selected, echo cancellation is active at all times.
Advanced use TANDBERG Videoconferencing System Room Size This setting allows optimization of the echo canceller to the acoustic size of the room. Hard walls, many windows etc. might require higher settings than expected. Carpets, curtains etc. might require lower settings. Adjust the setting (NOTE: on the far end) if one of the following symptoms occur: • • There is still some echo of your own audio. Increase the setting. The system adapts slowly to acoustic changes in the room. Decrease the setting.
TANDBERG Videoconferencing System Advanced use Automatic Gain Control (AGC) Settings Select ‘On’ to allow automatic adjustments (Automatic Gain Control) of audio levels. When ‘On’, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified. Example: In most conferences, the participants will speak at different levels, and be at different distances from the microphones.
Advanced use TANDBERG Videoconferencing System • The echo canceller tries to estimate the echo path from the speaker system to the microphones. Moving objects change this path, therefore try to avoid moving objects. Be especially aware of large objects and objects placed close to either the microphone or the speaker system as these objects will cause severe changes to the echo path. • Avoid putting paper sheets etc. on the microphone. • Avoid moving the microphone or loudspeaker.
TANDBERG Videoconferencing System Advanced use Video Settings NOTE THE CAMERA TRACKING MODE ENTRY WILL NOT BE AVAILABLE IF NOT USING THE WAVE CAMERA. Camera Tracking Mode Select the camera tracking mode: Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle images are preferred over close-up images. Norm: Should be used in regular meetings. Fast: The system quickly zooms in on a single person speaking.
Advanced use TANDBERG Videoconferencing System Focus To manually adjust the focus select ‘Manual’ and use the arrow keys to adjust. Brightness To manually adjust the brightness select ‘Manual’ and use the arrow keys to adjust. Whitebalance In Auto mode the whitebalance is continuously updated. To update the whitebalance manually, select ‘Manual’ and press OK. TIP A WHITE OBJECT SHOULD BE HELD IN FRONT OF THE CAMERA A FEW SECONDS BEFORE AND AFTER SELECTING MANUAL WHITEBALANCE.
TANDBERG Videoconferencing System Advanced use VGA Settings NOTE IF YOU SET ‘VGA OUT’ TO ‘MAIN’, MAKE SURE YOU HAVE A VGA-MONITOR CONNECTED TO THE VGA-OUTPUT ON THE SYSTEM. IF YOU NOT HAVE A VGA-MONITOR CONNECTED, YOU WILL NOT BE ABLE TO SEE THE MENU SYSTEM! NOTE ICIF WILL NOT BE AVAILABLE WHEN VGA OUT IS MAIN OR DUAL. VGA Out To enhance the local video quality, a VGA monitor may be connected. Main: Should be used if you want to use a VGA monitor as your main monitor.
Advanced use TANDBERG Videoconferencing System VNC Settings NOTE VNC SERVER SOFTWARE SETUP • BOTH THE PC AND THE VIDEOCONFERENCING SYSTEM MUST BE CONNECTED TO THE LAN. • A VNC SERVER MUST BE INSTALLED ON THE PC. FREE SOFTWARE CAN BE DOWNLOADED FROM HTTP://WWW.UK.RESEARCH.ATT.COM/VNC • INSTALL THE SOFTWARE BY RUNNING THE DOWNLOADED FILE. • TO CONFIGURE THE VNC SERVER SOFTWARE : • SELECT “ACCEPT SOCKET CONNECTIONS”. • SELECT “AUTO” FOR “DISPLAY NUMBER”.
TANDBERG Videoconferencing System Advanced use Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings. If you want to use your system via ISDN-BRI you should select ‘Current Network: ISDN-BRI’ and enter the ‘ISDN-BRI Settings’ menu to set the BRI parameters.
Advanced use TANDBERG Videoconferencing System If you want to use your system via ISDN-PRI, you should select ‘Current Network: ISDN-PRI’ and enter the ‘ISDN-PRI Settings’ menu to set the PRI parameters. If you want to use your system via Leased E1/T1, you should select ‘Current Network: Leased E1/T1’ and enter the ‘Leased E1/T1 Settings’ menu to set the Leased E1/T1 parameters. NOTE BOTH ‘LEASED E1/T1’ AND ‘ISDN-PRI’ USES THE SAME PHYSICAL INTERFACE ON THE CODEC MARKED ‘E1/T1’.
TANDBERG Videoconferencing System Advanced use ISDN-BRI Settings NOTE IF NATIONAL ISDN IS SELECTED, PRESS THE QUICK KEY ‘AUTO BRI CONFIG’ TO REQUEST AN AUTOMATIC CONFIGURATION OF THE LINE & SPID SETTINGS (SWITCH MUST SUPPORT GR2941-CORE).
Advanced use TANDBERG Videoconferencing System Line setup This menu allows you to program the numbers associated with your ISDN line. If you want to use this ISDN line, you need to set ‘Enabled: On’ and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set ‘Enabled: Off’. Line 1 should always be enabled. National ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers.
TANDBERG Videoconferencing System Advanced use Advanced ISDN settings Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different subaddresses. To call a terminal with a subaddress, separate the ISDN telephone number and the subaddress with a ‘*’. Example: 12345678*2 (Up to four digit subaddresses are possible) NOTE THIS SERVICE HAS LIMITED ACCESS ON SOME ISDN NETWORKS.
Advanced use TANDBERG Videoconferencing System MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line. If ‘Validate Numbers’ is set to ‘On’ only calls to those numbers specified in the Line Setup menus will be answered. This service can be ordered from your telephone company.
TANDBERG Videoconferencing System Advanced use ISDN-PRI Settings NOTE THE T1 FORMAT IS PREDEFINED TO ESF AND THE LINE CODE IS B8ZS. THIS IS NOT CONFIGURABLE. NOTE MANDATORY ISDN-PRI SETTINGS TO MAKE SURE YOUR SYSTEM WILL WORK PROPERLY USING ISDN-PRI, CONFIGURE THE FOLLOWING SETTINGS: - SET PRI SWITCH TYPE - ENTER PRI LINE NUMBER Number Enter the main number for your PRI line.
Advanced use TANDBERG Videoconferencing System Below is a list of common ISDN-PRI/T1 switches. Type Manufacturer PRI Switch Type setting ATT 4 ESS AT&T AT&T ISDN ATT 5 ESS AT&T/Lucent AT&T ISDN or National ISDN* DMS 100 Northern Telecom National ISDN DMS 250 Northern Telecom National ISDN * Settings will depend on configuration of the switch. PRI Switch Type is not changed when Restoring Defaults. Channel Hunting Max Channels Maximum number of channels the unit may use at any given time.
TANDBERG Videoconferencing System Advanced use In the example on the previous page, the unit will start searching for available B-channels at channel 20, since ‘Search’ is set to ‘High’ and ‘High Channel’ is set to 20. The unit will not search for channels below 10, since ‘Low Channel’ is set to 10. Furthermore if the user tries to make an 8 channel call, the call will be established with 6 channel, since ‘Max Channels’ is set to 6.
Advanced use TANDBERG Videoconferencing System Advanced ISDN-PRI Settings NSF - Non Standard Facility. Your network provider may require a service selection in your ISDN configuration. Enter the Service code here. Valid NSF service codes are from 1 to 31. Enter 0 to disable NSF service codes. Example: AT&T offers several digital switched services. These include SDN with service code 1 and ACCUNET with service code 6. Example: Below is a list of common service profiles.
TANDBERG Videoconferencing System Advanced use Leased E1/T1 Settings Network Interface Indicates if the network is of type E1 (30 channels) or T1 (24 channels). E1 will be default for PAL versions, T1 default for NTSC versions. Max Channels Indicates the maximum number of channels the codec is allowed to use on the E1/T1 interface. When E1 is selected, maximum is 30 channels. When T1 is selected, maximum is 24 channels. Start Channel Indicates the first E1/T1 channel the codec is allowed to use.
Advanced use TANDBERG Videoconferencing System External network settings NOTE THE PHYSICAL INTERFACE ON EXTERNAL NETWORKS IS ONE NON-STANDARD 26 PIN CONNECTOR. SPECIAL CABLES ARE REQUIRED. Before using the system together with external network equipment, you must specify the network parameters on this page. NOTE THE SYSTEM HAS SUPPORT FOR UP TO 768KBPS/2MBPS USING THE EXTERNAL NETWORK (RS449/V.35/X.21) INTERFACE.
TANDBERG Videoconferencing System Advanced use Network clocking The network clock setting specifies the number of physical external clock signals. Use ‘RS449/V35 Compatible’ when the external equipment provides two clock signals, one for transmit and one for receive. The difference between RS449 and V35 is the cable only. Use ‘X21 Compatible’ when the external equipment provides a common clock signal for both transmit and receive. Cable Specification, V.35 V.
Advanced use TANDBERG Videoconferencing System LAN Settings Streaming* NOTE WHEN STREAMING, A MULTISITE OR A DUO VIDEO CALL CAN NOT BE MADE. NOTE AN ON-SCREEN INDICATOR IS SHOWN WHEN STREAMING IS ACTIVE. Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address 255.255.255.
TANDBERG Videoconferencing System Advanced use Streaming Source Auto Enables streaming of both local and far end video. Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local Only the local video will be streamed. Remote Only the far end video will be streamed. Local and far end audio is always streamed. Allow Remote Start On Off Streaming can be started from external user interfaces like the Web-browser or Telnet session.
Advanced use TANDBERG Videoconferencing System H.323 Settings E.164 alias This is the E.164 address of the codec. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper the codec will send a message to the gatekeeper containing both the E.164 address and the system name of the codec. The codec will not register with the gatekeeper if the E164 alias is not set.
TANDBERG Videoconferencing System Advanced use Advanced H.323 Settings NOTE THESE SETTINGS ONLY HAVE AN EFFECT IF THEY ARE SUPPORTED BY YOUR IP INFRA STRUCTURE. IP Precedence Used to define which priority the system should have in the network. Higher numbers indicate higher priority. The selected value n will classify the different packets as follows: Signalling=n, Audio=n-1, Video=n-2, Data=n-3. When ‘Auto’ is selected, n has the value ‘6’.
Advanced use TANDBERG Videoconferencing System NAT NAT, Network Address Translation, is used in small LAN’s, often home offices, when a PC and a videoconferencing system is connected to a router with NAT support. NAT support in the videoconferencing system enables proper exchange of audio/video data when connected to an external videoconferencing system (when the IP traffic goes through an NAT router. When NAT is On, the NAT Server Address will be shown in the startup-menu: ‘My IP Address: 10.0.2.
TANDBERG Videoconferencing System Advanced use IP Settings NOTE CHANGES IN THIS MENU WILL NOT HAVE ANY EFFECT BEFORE THE SYSTEM IS RESTARTED. IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present. DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned by the DHCP server. Static: The codec’s IP-address and IP-subnet mask must be specified in the IP-address field.
Advanced use TANDBERG Videoconferencing System Ethernet Speed Auto 10/Half 10/Full 100/Half 100/Full The codec will auto-detect the speed/duplex on the LAN. The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10 Mbps speed/Full Duplex. 100 Mbps speed/Half Duplex. 100 Mbps speed/Full Duplex. Restart Pressing the Quick key ‘Restart’ will restart your system without having to use the On/Off switch on the codec.
TANDBERG Videoconferencing System Advanced use Call Settings Incoming MCU calls On: Off: When you are in a call, the system will provide a visual/audio indication of an incoming call and ask you to accept/reject the call. The system will not accept incoming calls when you are in a call. Incoming telephone calls On: Off: The system will accept incoming telephone calls. The system will not accept incoming telephone calls.
Advanced use TANDBERG Videoconferencing System Encryption Auto The system will try to make ISDN point-to-point calls using encryption. If the far end system supports encryption, the call will be encrypted. If not, the call will proceed without encryption. If the far end supports encryption, the systems will initiate encryption after the call is connected. This takes approximately 10 seconds, during which an ‘open padlock’ will be displayed.
TANDBERG Videoconferencing System Advanced use This menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix to a profile, this prefix can be automatically added to the number being dialed. TIP EXAMPLE: 0 IS ADDED AS A CALL PREFIX TO THE 2ND PROFILE, ISDN. IF YOU ENTER 12345678 IN THE DIAL MENU AND SELECT ‘ISDN’, THE NUMBER DIALED WILL BE 012345678. Using the three last profiles you can enter the name of a profile, prefix and network selection.
Advanced use TANDBERG Videoconferencing System Modem mode Allows you to control the system externally via a PC as in Control Mode. Once a call is established, Dataport 1 will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control Mode. T.120 Provides a data channel supporting the T.120 standard for data communication. Using T.120 software on your PC, you can communicate with other T.120 systems using your PC and your system.
TANDBERG Videoconferencing System Advanced use Language The system supports 9 different languages for its on-screen menus. Select the preferred language, and then press OK to save. Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. A restart of the system is required after entering a new option key. If the option key is invalid, the original key will be used.
Advanced use TANDBERG Videoconferencing System Diagnostics Allows testing of individual system components and displays the current system settings. System info Select ‘ System Info’ to view system numbers, line status, software version and other useful information. OK Channel status Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection.
TANDBERG Videoconferencing System TIP Advanced use PRESS MENU AND THEN ’CALL STATUS’ TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM. The numbers used to call out to the far end are shown in the window. If an error occurs a cause code will be displayed on the right hand side of the window.
Advanced use TANDBERG Videoconferencing System Call status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Duo Video or MultiSite is used, pressing the LEFT/RIGHT keys will show one page per connected site. ISDN IP Please contact your TANDBERG representative for further information.
TANDBERG Videoconferencing System Advanced use Test subsystem You can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) SetLocal: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio. · The local side will see and hear the far end. An on-screen indicator will indicate ‘Local Loop’. RequestRemote: A request will be sent to set the far end in loop.
Peripherals TANDBERG Videoconferencing System Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.
TANDBERG Videoconferencing System Peripherals 5 Video Inputs • 2 video inputs supporting S-Video through Mini-DIN connectors. • 2 video inputs supporting composite signals through RCA connectors. • 1 VGA input supporting resolutions from 640x480 to 1024x768 (auto sensing). The standard camera uses one of the S-Video inputs. The system will automatically adapt to a PAL or NTSC input. 5 Video Outputs • 2 S-Video outputs, Mini-DIN connectors. • 2 composite video outputs, RCA connectors.
Peripherals TANDBERG Videoconferencing System Dual Monitor The Dual Monitor can be used to show full screen selfview, still images and Duo Video. To use the system in the Dual Monitor configuration: • Connect ‘Video Out 2’ (preferably) otherwise 4 on the system to a video input on the dual monitor. • Set ‘Dual Monitor: On’ in ‘Utilities’ menu. Alternatively you can use a PC monitor as your second monitor: • Connect ‘VGA Out’ on the system to your PC monitor. • Set ‘VGA Out: Dual’ in ‘VGA Settings’ menu.
TANDBERG Videoconferencing System Peripherals Document camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. To use a document camera with your system: • Connect the document camera to the DocCam input on the Codec. doc cam • Press DOC CAM on the remote control to select the document camera as the video source. • See also ‘Presentations’ for easy access to still image transfer from document camera.
Peripherals TANDBERG Videoconferencing System Multiple controllable cameras Attaching multiple cameras to one system expands visibility and is useful in large group applications. The system is able to control up to 4 WAVE-cameras. Optional WAVE-cameras are supplied with a cable and a power supply. WAVE-camera number two must be connected to video input 2, camera number three must be connected to video input 3, and so forth.
TANDBERG Videoconferencing System Peripherals AudioScience microphone TANDBERG's award-winning AudioScience microphone is a ceiling-mounted, wide coverage, boundary microphone, that can eliminate the need for table microphones. It is designed to pick up the audio from all conference participants seated within in its pick-up area, defined by a quarter-sphere of approximately 14 foot (4.25m) radius extended in front of, and to the sides of the microphone.
Peripherals TANDBERG Videoconferencing System Video Cassette Recorder (VCR) VCR - Playback TIP TO SIMPLIFY CONNECTING A VCR, THE NECESSARY CONNECTORS ARE MARKED ‘VCR’ Video Codec: Video Input 4 (VCR) VCR: Video Output Audio Codec: Audio Input 6 (VCR) VCR: Audio Output For playback, connect a cable between Video Out on the VCR and ‘VideoIn 4 (VCR)’ on the system. Connect a cable between Audio Out on the VCR and the VCR audio input on the system. vcr Press VCR to activate the VCR input.
TANDBERG Videoconferencing System Peripherals Telephone Add-On A telephone add-on is used when you want to include a telephony participant in the meeting. You can also use this functionality when you want to have conference participants in an adjacent room with its own microphone and speaker system. The telephone add-on connectors are marked AUX on the system (audio input 5 and audio output 2). Audio output 2 provides a mixed signal between local and far end.
Peripherals TANDBERG Videoconferencing System PC applications A PC can be connected to the system in two different ways. • Through the PC Presenter (VGA input), see section ‘PC Presenter’. • Through an RS232 data cable. T.120 and other PC applications A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer and application sharing between two computers.
TANDBERG Videoconferencing System Peripherals PC SoftPresenter A PC image can be displayed on the system using PC SoftPresenter. For further information, see ‘PC SoftPresenter’ in ‘General use’. LAN-port LAN-port LAN Additional microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system.
Appendices TANDBERG Videoconferencing System Appendices Appendix 1: Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the codec to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters. Connect the U-interface of your NT1 adapter to the line provided from your network provider. TANDBERG can provide NTadapters.
TANDBERG Videoconferencing System Appendices Appendix 2: Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. NOTE: There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire. Connecting Connect the system ISDN1 cable to the BRI S/T interface on the Telesync Adapter.
Appendices TANDBERG Videoconferencing System Appendix 3: Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE will allow up to 1.54 Mbps transmission. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard. NOTE: The PRI-line will run the AT&T 4ESS, 5ESS and National ISDN protocols in addition to Euro ISDN (E1).
TANDBERG Videoconferencing System Appendices Appendix 4: Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
Appendices TANDBERG Videoconferencing System Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: - Low Contrast desired for light intensity. No dark spots. - Intensity @ table 800 - 1400 Lux as measured with an Incident light meter. - Block sunlight from entering room. Seating Area (Table): - Should allow all participants to see Monitors.
TANDBERG Videoconferencing System Appendices Appendix 5: Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS-window: ftp , or Web-browser: ftp:// Description of the different files all.prm - all settings in the system (including directory) dir.prm - directory entries event.log - logs fault sitations etc. sw.
Appendices TANDBERG Videoconferencing System Appendix 6: Access Code The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the ‘access.txt’ file on the ftp-server in the codec. If no ‘access.txt’ file is uploaded to the codec, registration of the code will be done without validation. E.g. you can enter whatever code you want and have access to the system. The ‘access.
TANDBERG Videoconferencing System Appendix 7: Declaration of Conformity 115 Appendices
Index Index A Access Code 24, 89, 114 Add Duo Video 38 Add MultiSite Entry 30 Add New Entry 29 Adding an extra site 42, 43 Additional microphone 107 Adjusting volume 31 Advanced call quality 49 Advanced ISDN settings 73 Advanced use 47 Alert Speaker 64 Audio inputs 58, 99 outputs 60, 99 quality 48 setup 58 sources 58 AudioScience microphone 103 Auto BRI Config 71 Autofocus 33 Automatic Gain Control 63 B Background 111 Basics 22 Battery handling 3 C Cable Specification, V.
TANDBERG Videoconferencing System Introduction 7 IP-address 87 IP-subnet mask 87 Iris control and lighting 111 ISDN switch type 71 ISDN-BRI Settings 71 ISDN-PRI/T1 Settings 75 L Leased E1/T1 79 Level Settings Outputs 60 Line setup 72 Logo 113 Loudspeaker volume 111 M Main camera 10 MCU services 54 Menu structure 8 Menu system 47 Microphone levels 59 on/off 31 Modem mode 92 Monitor configuration 17 Motion 48 Moving camera 33 MSN (Multi Subscriber Number) 74 Multiple cameras 102 Multipoint Control Unit (MCU
Index TANDBERG Videoconferencing System To use the dataport for PC applications 107 Tracker 103 Trademarks 3 U Unpacking 13 Using a SUB-address 73 Utilities 52 V VCR - Playback 104 VCR - Recording 104 VGA Resolutions 48 VGA Settings 67 Video 48 input 65 inputs 33, 99 mode 49 outputs 99 sources 33 Video call 23 Video cassette recorder (VCR) 104 Video In Name 66 View current settings 97 outgoing video 31 Viewing a still image 37 VNC 65 VNC Settings 68 Voice Activated Camera Positioning 34 Voice Switched 5
