User guide
Table Of Contents
- 1 About This Guide
- 2 Product Overview
- 3 Unpacking the StorageLibrary
- 4 Hardware Installation
- 5 Operator Interfaces
- 6 Configuring the Library
- About the Setup Wizard
- Applying a License Key
- Configuring Pass-Thru
- Configuring I/E Slots
- Configuring Cleaning Slots
- Configuring Auto Clean
- Configuring Partitions
- Configuring Menu Timeout
- Setting Date and Time
- Configuring Barcode Scan
- Configuring Audible Alarm
- Configuring Network Settings
- Configuring FPI Password
- Configuring RMI Password
- Configuring SNMP
- Configuring Notifications
- 7 Running the Library
- 8 Getting Status and Information
- 9 Adding, Removing and Replacing
- 10 Updating Firmware
- 11 Working With Cartridges and Barcodes
- 12 Troubleshooting
- 13 Shipping or Transporting the StorageLibrary
- 14 Specifications
- 15 Safety and Regulatory Information
- 16 Approved Drive Types
90 Shipping or Transporting the StorageLibrary
RAS
Ticket
Severity
Level
Display Message Description Suggested Action
R1129-
R112C
Urgent Failed to stow at
drive n.
Failed to insert
cartridge in drive
Reboot the loader and retry the
operation.
If failure persists, insert the
cartridge into a magazine slot,
remove the magazine and verify
that the cartridge is not damaged.
If failure persists, replace the
drive CRU.
R1200-
R1228
Urgent Failed to fetch at
slot n.
The robotics is
not able to fetch
the requested
cartridge from the
magazine
Reboot the loader and retry the
operation.
Remove the magazine if possible.
Remove all cartridges.
Verify that the cartridge is not
damaged.
Insert empty magazines.
Power cycle the loader.
Retry the operation.
Retry the operation with a new
magazine
R1229-
R122C
Urgent Failed to fetch at
drive n.
Failed to fetch
cartridge in drive
Reboot the loader and retry the
operation.
If failure persists, replace the
drive CRU.
R2000 Urgent No drive detected The library is not
able to detect the
drive.
Please verify that the drive CRU
is installed.
Reboot the loader and retry the
operation. If the problem persists
please contact technical support.
R2001 Urgent Drive hardware
fault is detected
The library has
detected a drive
hardware fault.
Please verify that the drive CRU
is installed. Reboot the loader
and retry the operation. If failure
persists, replace the drive CRU.
R2002 Low Drive firmware
update available
A firmware
update is
available for the
tape drive
Update the drive firmware to the
latest version available from
http://www.tandbergdata.com.
R2003 Urgent Drive firmware
update
recommended
A firmware
update is
recomended for
the tape drive.
Update the drive firmware to the
latest version available from
http://www.tandbergdata.com.
R3000 Urgent The Pass-Thru
system is not
correctly installed.
The library was
not able to move
the Pass-Thru
box between the
systems.
Please verify that the blind plate
has been removed, and that the
systems are correctly installed
into the rack.
R3001 Urgent The Pass-Thru
magazine is not in
place
The Pass-Thru
magazine is not
in place.
Please insert the Pass-Thru
magazine and retry the operation.