User guide

92 Shipping or Transporting the StorageLibrary
RAS
Ticket
Severity
Level
Display Message Description Suggested Action
R6012 High Drive n Tape Alert
12.Unsupported
Format.
You have tried to
load a cartridge of
a type which is not
supported by this
drive.
Use another tape.
R6020 High Drive n Tape Alert
20. Clean Now.
The tape drive
needs cleaning.
If the operation has stopped, eject
the tape and clean the drive
If the operation has not stopped,
wait for it to finish and then clean
the drive.
Check the user manual for
cleaning instructions.
R6022 High Drive n Tape Alert
22. Expired
Cleaning Media.
The last cleaning
cartridge used in
the tape drive is
worn out.
Discard the worn out cleaning
cartridge.
Wait for the current operation to
finish.
Then use a new cleaning
cartridge.
R6030 High Drive n Tape Alert
30. Hardware A.
The tape drive
has a hardware
fault.
Eject the tape.
Reset the drive.
Re-start the operation.
R6031 High Drive n Tape Alert
31. Hardware B.
The tape drive
has a hardware
fault.
Turn the tape drive off and then
on again.
Re-start the operation.
If the problem persists, call the
tape drive supplier helpline.
R6032 High Drive n Tape Alert
32. Interface.
The tape drive
has a problem
with the host
interface.
Check the cables and cable
connections.
Re-start the operation.
R6034 High Drive n Tape Alert
34. Download Fail.
The firmware
download has
failed because
you have tried to
use the incorrect
firmware for this
tape drive.
Obtain the correct firmware and
try again.
R6036 High Drive n Tape Alert
36. Drive
Temperature.
Environmental
conditions inside
the tape drive are
outside the
specified
temperature range
Verify that the drive CRU fan is
running.
R6039 High Drive n Tape Alert
39. Diagnostics
Required.
The tape drive
may have a fault.
Check for availability of diagnostic
information and run extended
diagnostics if applicable.
Check the tape drive users
manual for instructions on running
extended diagnostic tests and
retrieving diagnostic data