User guide
Table Of Contents
- 1 About This Guide
- 2 Product Overview
- 3 Unpacking the StorageLibrary
- 4 Hardware Installation
- 5 Operator Interfaces
- 6 Configuring the Library
- About the Setup Wizard
- Applying a License Key
- Configuring Pass-Thru
- Configuring I/E Slots
- Configuring Cleaning Slots
- Configuring Auto Clean
- Configuring Partitions
- Configuring Menu Timeout
- Setting Date and Time
- Configuring Barcode Scan
- Configuring Audible Alarm
- Configuring Network Settings
- Configuring FPI Password
- Configuring RMI Password
- Configuring SNMP
- Configuring Notifications
- 7 Running the Library
- 8 Getting Status and Information
- 9 Adding, Removing and Replacing
- 10 Updating Firmware
- 11 Working With Cartridges and Barcodes
- 12 Troubleshooting
- 13 Shipping or Transporting the StorageLibrary
- 14 Specifications
- 15 Safety and Regulatory Information
- 16 Approved Drive Types
94 Shipping or Transporting the StorageLibrary
Verifying Hardware
1. If you are using SCSI, the library uses one SCSI ID for each SCSI tape drive. Verify that the drive
SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same
bus. Depending on other devices attached to the same SCSI bus and their SCSI IDs, you may
need to change the SCSI ID of the tape drive(s) before you can use the library.
2. Verify that the system recognizes the tape drives during the boot process.
3. Verify that the SCSI host adapter recognizes the tape drives during its initialization.
4. Verify that the SAS host adapter supports SAS tape drives.
5. Verify that the status on the library’s front panel interface is OK.
6. Verify that the power cable is inserted correctly.
7. Verify that the cables are properly connected at both ends. Check that the cables are not
damaged. If you are using SCSI, verify the lengths of your SCSI cabling. The length of the internal
SCSI cabling inside the library is 26.4 cm (10.4 inch). This length must be included in any
calculation of cable length.
8. If you are using SCSI, verify that the SCSI bus is properly terminated. Only devices physically at
the beginning and end of the cable must be terminated.
Software Checking
1. Verify that the controller can see all devices during boot sequence. If not, enter HBA-bios (Host
Bus Adapter) and check that LUN-scanning is enabled. It might be disabled by default.
2. Verify that operating system can see all devices, both robotics and tape drives.
3. Verify that drivers are loaded properly. Some applications use their own drivers so the device
should appear "unknown" in the device manager. Drivers from the hardware vendor should
normally be preferred.
4. Verify that the Backup software detects loader and drives properly and does not report errors.
Run "Device Configuration Wizard" again if needed.
Verifying Recent Changes
If the library has been installed previously and operated correctly but is now incurring a problem, verify
any recent changes to the system to ensure that these changes are not causing the problem. Try the
following:
1. If the system configuration has changed: Remove the change to see if it affected the library.
2. If an operating system corrective patch has been installed: Remove it to see if it affected the
library.
3. If a SCSI device has been added: Check for SCSI ID conflicts.
4. If a SCSI device has been added: Check to see if the SCSI termination has been properly set.
5. If a tape drive has been added or removed, please run the library’s Setup Wizard again.