Installation and User’s Manual Tandberg LTO2 Autoloader Date: August 18, 2003 Document Number: 432778 Revision:01 CAUTION: Be sure to read this manual before using this product. Carefully store this manual after reading.
Trademarks Linear Tape-Open, LTO and Ultrium are trademarks of Hewlett-Packard, IBM Corporation and Seagate Technology. Microsoft, Windows, Windows NT, and its logo are registered trademarks of Microsoft Corporation in the United States and other countries. Other brands and product names appearing herein may be trademarks or registered trademarks of their respective owners. FCC Class B Notice This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1.
Keep this operation manual on hand so that you can refer to it when needed. Be sure to read “Safety Precautions” before using this product. Safety Precautions- Be sure to read this section before using this product. – Safety Descriptions This manual describes dangers that may be caused by ignoring the cautions and the ways to avoid those dangers. Warning labels are attached on the components that may cause danger.
Symbols and Their Meanings Used in This Manual and Warning Labels Attention Indicates the risk of an electric shock. Indicates the risk of smoke or fire. Indicates non-specific, general Prohibited action Indicates non-specific, general action that is prohibited. Do not disassemble, repair or modify. An electric shock or fire may result. Indicates non-specific, general action that is prohibited. Mandatory action Unplug the power supply plug of the Autoloader from an electric outlet.
Safety Cautions Read and understand warnings, cautions and instructions described below in order to use this product safely. For descriptions of symbols used below, refer to the aforementioned “Safety Description.” General Cautions WARNING Do not use when smoke, foul smell or abnormal noise are emitted. If smoke, foul smell or abnormal noise is given off, immediately turn off the power switch and pull out the power plug from the outlet.
Cautions for power source or power cable WARNING Do not handle the power plug with wet hands. Do not connect/disconnect the plug with wet hands. Otherwise, an electric shock may occur. CAUTION Do not insert the plug into the outlet other than the one specified. Use the wall outlet of specified voltage and power source. Use of power sources other than the one specified may cause a fire or electrical leakage. Do not apply starburst wiring.
Cautions for installing, transporting, storing, and connecting CAUTION Do not lift the device alone. This device weights 18 kg. Lifting it alone may injure your back. Be sure to transport or move the device with two persons. Do not install in location other than the one specified. Do not install this device in the location listed below or other than the location specified in this manual as a fire may occur.
Cautions of maintenance WARNING Do not disassemble, repair or modify by yourself. Never disassemble, repair or modify this device. Doing so results in the danger of an electric shock or a fire as well as operation error of the device. Do not clean the device with the plug still inserted in the outlet. Turn the power off and remove the power cable from the outlet before cleaning. Touching parts inside the device while the power cable is connected may lead to an electric shock, even if the power is OFF.
Cautions during operation CAUTION Caution: Suction. Do not place hands or hair close to the cooling fan on the back panel while operating the device as hands may be pinched or hair may be sucked in. Do not insert hands inside the transporter, as it may cause an electric shock or injury. Do not touch the device when there is lightning. If there is possibility of lightning, pull out the power plug from the outlet.
WARNING Label WARNING labels are affixed to or around the parts where latent dangers exist so that customers are always aware of the dangers when operating the device (therefore, do not remove or soil the labels). If any of the labels are not affixed, peeling off or stained, contact our dealers.
Revision History This Revision History provides a concise publication record of this manual. It lists the manual revision levels, release dates, and reasons for the revisions. Document No.
Contents Safety Precautions- Be sure to read this section before using this product. –............ i Safety Descriptions .................................................................................................................... i Symbols and Their Meanings Used in This Manual and Warning Labels ................................ ii Safety Cautions ........................................................................................................................iii General Cautions .............
3.6 Setting the SCSI ID ........................................................................................................... 26 3.6.1 Checking the SCSI ID ................................................................................................ 26 3.6.2 Changing the SCSI ID................................................................................................ 27 3.7 Using the Emergency Release Key ...................................................................................
Introduction Tandberg LTO2 Autoloader is an external memory device that has been developed for the file systems of servers and other equipment. This large capacity, high-performance streaming cartridge tape device is designed for use in medium intermediate to top-level computer systems. This manual describes the overview, operation, maintenance method, regular maintenance, and troubleshooting of this device so as to avoid maintenance faults.
Organization of this manual This section describes the organization of this manual and an overview of each chapter. Use it when you would like to find out something about this device. Chapter 1 Tandberg LTO2 Autoloader This chapter describes the features of the Autoloader as well as the package contents and the names of the parts. It also covers precautions for handling and storage. (See the description at the beginning of the manual concerning precautions for the safe handling of the device.
Symbols used in this manual Symbols used in this manual The following symbols are used to indicate cautions or tips for operations. (For symbols related to safety precautions, please refer to the descriptions aforementioned.) Important Indicates handling methods of this product, software operational instructions, or special notes. Tip Indicates helpful and useful information.
Chapter1 Tandberg LTO2 Autoloader Some preliminary information about the Tandberg LTO2 Autoloader is presented here before installation and handling. 1.1 Overview of the Tandberg LTO2 Autoloader This is a high-performance, high-capacity data storage device that is connected to the supported host to provide additional host storage. The Autoloader is designed to run an unattended backup and is furnished with the following functions.
1.2 Names and Functions of the Parts This section describes the names and functions of the Tandberg LTO2 Autoloader parts. 1.2.1 Front Panel of the Tandberg LTO2 Autoloader ② ① ⑥ ⑦ ③ ④ ⑤ Figure 1-1 Front Panel of the LTO2 Autoloader ① Front door This door prevents the intrusion of foreign objects. While the power is ON, unlock the door lock with the door lock key supplied with the main unit. ② Key lock The front door is locked with the door lock key supplied with the main unit.
④ Liquid Crystal Display This liquid crystal display (LCD) is organized in 2 lines of 10 characters, and 11 icon characters. It displays the status of the Autoloader, menus, and error information. ⑤ Alarm LED This LED lights (in red) should some kind of fault arise in the Autoloader. ⑥ Power LED This LED lights (in green) when the power is supplied and the power switch is ON; it is unlit when the power is OFF. ⑦ Panel keys ・ (arrow) key : Moves forward through the menu.
1.2.2 Rear Panel of the Tandberg LTO2 Autoloader ③ ① ② Figure 1-2 Rear Panel of the LTO2 Autoloader ① AC Power connector This connector supplies power to this device. Plug in the AC power cable supplied with the main unit. ② SCSI connector These connectors are used to connect a SCSI interface that controls this device. Connect the SCSI cable of the server, workstation, or other equipment. ③ Filter Element The Filter Element is the air filter to clean the inside of the Autoloader.
1.2.3 Liquid Crystal Display The display is a liquid crystal display (LCD) that indicates the status of the Autoloader, menus, and error information. The display is organized in 2 lines, each able to display up to 10 characters. Lighting of any of the 11 icon characters indicates the corresponding slot number when a cartridge is housed in a magazine and fixed slots. The lock symbol will also light when the front door is locked with the door lock key supplied with the main unit.
1.3 Handling Precautions To operate this device properly, please observe the following precautions. 1.3.1 Main Unit ● Cooling fans are attached to the rear panel of the Autoloader. Do not use the unit in places where the fans will be obstructed or there is poor air circulation. The Autoloader should not be stored or used in extremely hot locations or in locations having severe temperature changes. ● The Autoloader is built with precision electronic components.
1.5 Contents of the Carton Open the carton and check that all of the following items are included. In the unlikely event that something is missing or damaged, please contact your store of purchase.
Chapter2 Setup This chapter describes the procedure for connecting the Autoloader to a basic processing device such as a server or workstation. Important Maintenance personnel will perform the rack installation or removal work for the Tandberg LTO2 Autoloader. 2.1 Preparation Before Use Before using the Autoloader, remove the transporter locking screw that is a type of thumbscrew located at the left side of the decorative cover.
Figure 2-2 Storing the Transporter Locking Screw for later use 2.2 SCSI Cable Connections CAUTION Before starting the installation of this device, be certain to unplug the power plug of the server, workstation, or other processing equipment. Working on the unit while the power plug is left connected to the power outlet could result in electrical shock. The Autoloader is connected to the server/workstation (or other SCSI device) with a SCSI cable.
When the SCSI connections end with this device (i.e., when connection to a separate device is not made from the left-side connector), be certain to connect the terminator supplied with the main unit. Failure to connect the terminator will result in improper operation of all connected SCSI devices. When connections are made to other SCSI devices with the Autoloader connected in an intermediate position, connection to the next SCSI device is made from the left-side connector.
2.4 Attaching and removing the Filter Element Attach the Filter Element to the rear panel of the Autoloader as shown in Figure 2-5. Remove the Filter Element from the rear panel of the Autoloader as shown in Figure 2-5. Replace the Filter Element every 6 months.
2.5 Switching ON the Power Switch and the Power-On Sequence Switching ON the power of the Autoloader executes an automatic power-on sequence. 1. Connect the AC power cable. 2. Press the right side ( | ) of the Autoloader front panel power switch to switch the power ON. 3. When the power is supplied, the POWER LED lights in green and the power-on test starts. 4. When the power-on test ends normally, "READY" and "DRV empty" are alternately displayed on the top level of the LCD.
2.7 Start and Shutdown of the System When the SCSI ID settings have been completed, switch on the power of the server/workstation and the other devices and start the system. To start the system, switch ON the power in the order of the Autoloader (along with the peripherals connected to the server/workstation) and then the server/workstation.
Chapter 3 Operation In this chapter, a description is provided of the operation methods that should be known for the daily use of the Autoloader as well as information about the LCD indications. 3.1 Removal of the Magazine Follow the procedure described below to remove the magazine from the Autoloader. 1. Check that the power of the Autoloader is ON. Tip The Autoloader has a double locking mechanism comprising a door lock and an electronic lock.
3.2 Loading the Magazine Follow the procedure described below to load the magazine into the Autoloader. 1. Check that the power of the Autoloader is ON. Tip The Autoloader has a double locking mechanism comprising a key operated door lock and an electronic lock. When the power is in the OFF condition, the electronic lock is activated by a solenoid and the door cannot be opened.
3.3 Loading the Cartridge This section describes the method of loading the cartridges. In this device the slot numbers are assigned to the magazine and internal fixed slots as illustrated below. (Top of device) 10 7 9 6 8 5 Rear of device 4 Front of device 3 Drive 2 1 Figure 3-4 Slot Logical Numbers Important The Tandberg LTO2 Autoloader w/BCR requires a free slot used to swap cartridge during the inventory scan process.
Figure 3-5 Loading the Magazine 3.3.2 Loading to the Fixed Slots A maximum of 3 cartridges can be loaded to the fixed slots inside the Autoloader. Operation of the Autoloader front panel keys permits automatic loading of the cartridges from the magazine to the fixed slots. Loading is possible between the following slots at this time. Slots involved with cartridge movement when loading Slot 5 Slot 6 Slot 7 → → → Slot 8 Slot 9 Slot 10.
Operation 2 Press the "ENTER" key. Display: STATUS Operation 3 Press the "arrow" key and select the LOAD command. Display: LOAD Operation 4 Press the "ENTER" key and define the command. Display: Load Drv? Operation 5 Press the "arrow" key and select "Load Slt?" . Display: Load Slt? Operation 6 Press the "ENTER" key and execute the command. Display: Complete (when the command ends normally.) Err. xxxxxx (when an error occurs. xxxxxx is the error code.
3.4 Removal and Insertion of the Cartridges The method by which cartridges are removed and inserted is described here. 3.4.1 Removal from and Insertion to the Magazine 1. Hold the magazine body steady and press the center portion of the cartridge. A "click" sound is heard and the lock is released. 2. Remove the cartridge.
3.4.2 Removal from and Insertion to the Fixed Slots Operation 1 Remove the cartridges that are housed in the fixed slots (i.e., slot 8 to 10). (The cartridges will move to slot 5 to 7 within the magazine at this time.) Operation 2 Reload a magazine into the main unit that has vacant slots for slot 5 to 7. Operation 3 Lock the front door and wait for "READY" to be displayed. Operation 4 Press the "ENTER" key. Display: STATUS Operation 5 Press the "arrow" key and select the EJECT command.
3.5 Operation of the Panel Keys 3.5.1 Organization of the Front Panel Switches The arrangement of switches as viewed from in front of the front panel is as illustrated below. ESCAPE ENTER Figure 3-7 Front Panel Switches 3.5.2 Functions of the Switches The functions of the various switches are described below. key(arrow key) : Moves forward through the menu. key(arrow key) : Moves backward through the menu. ENTER key : Defines and executes the displayed menu or operation command.
Important The LTO2 Autoloader w/BCR requires a free slot used to swap cartridge during the inventory scan process. Thus the maximum cartridge capacity of the LTO2 Autoloader w/BCR is changed from 10 to 9. But if you prefer to use 10 cartridges, the BCR function will need to be changed disabled. In this case, please contact your nearest Customer Support Center. 3.5.4 Panel Operation Procedure 1. Press the right side ( | ) of the Autoloader power switch to switch the power ON. 2.
Operation Examples The operation procedure and LCD indications are described below when loading the cartridge housed in slot 7 into the drive. Operation 1 Switch ON the power and wait for the completion of the power-on test. Display: "READY" and "DRV empty" are alternately displayed. Operation 2 Press the ENTER key. Display: STATUS Operation 3 Press the arrow key and select the "LOAD" command. Display: LOAD Operation 4 Press the ENTER key and define the command.
3.5.5 Menu Tree 1 Main Menu READY STATUS 2 EJECT UNLOCK LOAD SCSI ID RETRY MODE MAINTENANC Menu Commands 1) STATUS (Permits a check of the different types of status.) STATUS Slt 1? Slt 10? Drive ? Magazine ? 2) EJECT (Permits ejecting a cartridge from the drive and houses the cartridge in an empty slot.) EJECT Eject Drv? To Slt 1? Eject Slt? To Slt 10? Important Do not use this command during a reading / writing operation. 3) UNLOCK (Cancels the front door software key lock.
4) LOAD (Permits loading a cartridge from an arbitrary slot to the drive.) LOAD Load Drv? Frm Slt 1? Load Slt? Frm Slt10? 5) SCSI ID (Permits setting, changing, and checking of the drive and Autoloader SCSI ID.) SCSI ID View ID? Set ID? Lib. ID? Lib.ID 0? Drv. ID? Lib.ID 15? Drv.ID 0? Drv.ID 15? 6) RETRY MODE RETRY MODE Not Support 7) MAINTENANC (You can check or change the CLNROL function.) MAINTENANC CLEAN ROL? RCLN MODE? View ? Disable? RtyCnt 10? Revision? Set ? Lib.
3.6 Setting the SCSI ID This command sets the SCSI ID of the Autoloader in conjunction with SCSI devices such as the server/workstation that is to be connected. The following SCSI IDs are assigned to this device as default values prior to shipping from the factory. SCSI IDs at time of factory shipping: • Tape drive • Autoloader : (1) : (0) Important The Autoloader and the tape drive must each have an independent SCSI ID.
3.6.2 Changing the SCSI ID Operation Example 1 The operation procedure and LCD indications are described below when changing the SCSI ID of the Autoloader from 0 to 1. Operation 1 Switch ON the power and wait for the completion of the power-on test. Display: "READY" and "DRV empty" are alternately displayed. Operation 2 Press the ENTER key. Display: STATUS Operation 3 Press the arrow key and select the "SCSI ID" command. Display: SCSI ID Operation 4 Press the ENTER key and define the command.
Operation 12 Wait for the completion of the power-on test. Display: "READY" and "DRV empty" are alternately displayed. Operation 13 Check the "READY" display and then switch on the power of the server/workstation and the other devices to restart the system. Tip When changing the SCSI ID, the Autoloader is displayed as "Lib." and the tape drive as "Drv." Important When changing the SCSI ID of this device, be certain to execute a restart of this device, the server/workstation, and any other devices.
Operation 6 Press the ENTER key and define the command. Display; Lib.ID? Operation 7 Press the arrow key and select "Drv. ID?" command. Display: Drv. ID? Operation 8 Press the ENTER key and define the command. Display; Drv. ID 0? Operation 9 Press the arrow key and select "Drv. ID 5" command. Display: Drv. ID 5? Operation 10 Press the ENTER key and define the command. Display: Complete Operation 11 Set the power switch of this device to OFF.
3.7 Using the Emergency Release Key As touched upon at the beginning of this chapter, this device has a double lock mechanism comprising a key operated door lock and a solenoid operated electronic lock. When the power is in the OFF condition, the electronic lock is activated and the door cannot be opened. To release the door lock at the time of a power outage or emergency, release the electronic lock by following this procedure. 1.
Chapter 4 Cartridges 4.1 Cartridges The Tandberg LTO2 Autoloader uses the following types of LTO cartridges. ・ TD P/N : 432744 LTO2 Data Cartridge ・ TD P/N : 432630-1 LTO1 Data Cartridge ・ TD P/N : 432631 LTO Universal Cleaning Cartridge To ensure that your Tandberg LTO2 Autoloader conforms to our specifications for reliability, use only the above cartridges. Below figure shows the overview of a cartridge and its components.
4.1.1 Data Cartridge The Data Cartridge contains 1/2-inch MP (metal-particle) tape. The cartridge door protects the tape from contamination when the cartridge is out of the drive. The write-protect switch prevents data from the accidental erasure of data. The label area provides a location for placing a label. A label that extends outside of the recessed area can cause loading problems in the tape drive.
4.2 Write-Protect Switch Each LTO data cartridge has a write-protect switch that can be used to prevent accidental erasure of data. Before inserting the data cartridge into the tape drive, position the write-protect switch on the front of the cartridge. The position of the write-protect switch is shown below. ・ Move the write-protect switch to the left to disable write protection. This means that data can be written to the data cartridge unless software write-protect is in effect..
4.3 Bar Code Label The bar code label contains; ・ A volume serial number that you can read. ・ A bar code label that the Tandberg LTO2 Autoloader can read. When appling a bar code labels to a cartridge position the bar code label only in the recessed label area (see below figure). A bar code label that extends outside of this recessed area can cause reading problems in the internal LTO drive or the robotics of the TD LTO2 Autoloader.
4.4 Handling Precautions This section describes precautions to take when handling the data cartridge. 4.4.1 Usage Precautions □ Before use - Open the cartridge door and check that the reader pin is locked. - Do not use a data cartridge that is damaged, misshapen, or bent.
4.4.3 Standards for Prohibition of Use When circumstances correspond to any of the following items, the continued use of that cartridge is prohibited. Exchange to a new data cartridge is necessary. □ When the data cartridge is subjected to a strong shock such as being dropped and it sustains damage. □ When the recording surface becomes soiled with liquid such as a soft drink, coffee, or tea, or a solvent, metal dust, tobacco ashes, or other contaminants.
Chapter 5 Daily Maintenance A method of maintenance is described so that the Autoloader can be maintained in the best condition for whenever it is used. WARNING In the unlikely event that this device should break down, or if a strange sound or strange smell were to arise, immediately set the power switch to OFF and disconnect the plug of this device's power cable from the power outlet to prevent a short-circuit of a circuit portion or an electrical shock. 5.
5.1.1.1 Manually Cleaning of the Drive Head Operation 1 Load the cleaning cartridge supplied with the main unit into any of the slots. The cleaning cartridge is housed in slot number 5 in this example. Operation 2 Use the panel keys to load the cleaning cartridge into the drive. (Cleaning will start automatically.) Display: cleaning (Displayed during cleaning.) Operation 3 When cleaning is completed, "DRV full" is displayed. Display: DRV full Operation 4 Press the ENTER key.
5.1.2 Cleaning the Roller inside of the transporter When the Alarm LED is blinking and "REQ CLNROL" message is displayed on the LCD, the Autoloader is requiring to clean the Roller inside of the transporter, hereafter called CLNROL-function. As been described above, this Autoloader will teach you the time when it cleans automatically. But if you prefer not to use this function, it is possible to change the setting. The Autoloader must be in maintenance mode to check or change the setting of this function.
Operation 7 Press the ENTER key and define the command. Display (line 2): Enable ( or Disable) and RtyCnt XX are alternately displayed. 5.1.2.2 Setting the CLNROL- function Disable If you would like to set the CLNROL- function disable, follow the procedure described below. Important In normal operation, please use the default settings. Operation 1 Switch ON the power and wait for the completion of power-on test. Display: READY and DRV empty are alternately displayed. Operation 2 Press the ENTER key.
Operation 7 Press the arrow key and select the Set ?. Display (line 2): Set ? Operation 8 Press the ENTER key and define the command. Display (line 2): Disable? Operation 9 Press the ENTER key and define the command. Display (line 2): Complete 5.1.2.3 RtyCnt value in the CLNROL-function You can choose the RtyCnt value in the CLNROL-function. RtyCnt means the number of the picking or putting error restoration in the transporter operation.
Tip If you press the allow key, the number is up or down. If you press the enter key, the number is decided and the cursor move to the next digit. If you have a mistake, press escape key. All numbers you have entered are canceled. Operation 5 In this condition, press the ENTER key and set the above password. Display (line 2): RCLN MODE? Operation 6 Press the ENTER key and define the command. Display (line 2): View? Operation 7 Press the arrow key and select the Set ?.
5.1.2.5 Cleaning of the Roller Maintenance personnel can clean the Roller of the internal transporter. 5.1.2.5.1 Execution timing of the cleaning Important Before cleaning, please confirm “Backup” and “Restore” are not executed. (1) When the request of the cleaning. When the Alarm LED is blinking and "REQ CLNROL" message is displayed on the LCD, the Autoloader is requiring to clean the Roller inside of the transporter. (2) When the “CMer error” happen.
5.1.2.5.2 Tools and Parts Please prepare the following items before beginning work.
5.1.2.5.3 Setting Maintenance mode To execute of the cleaning, setting maintenace mode is needed. Operation 1 Switch ON the power and wait for the completion of power-on test. Display: READY and DRV empty are alternately displayed. Operation 2 Press the ENTER key. Display: STATUS Operation 3 Press the arrow key and select the MAINTENANC command Display : MAINTENANC Operation 4 Press the ENTER key and define the command.
5.1.2.5.4 Setting Cleaning mode Operation 1 Ensure your Autoloader is in maintenance mode. Display (line 1): READY Display (line 2): F/W Rev.? Operation 2 Press the arrow key and select "CLEAN ROL?" command. Display (line 1): READY Display (line 2): CLEAN ROL? Operation 3 Press the ENTER key and define the command. Display (line 1): CLEAN ROLL Display (line 2): Eject Magz Operation 4 Remove the magazine carefully. Display (line 1): CLEAN ROLL Display (line 2): Step 1 >> 5.1.2.5.
Operation 2 Slightly moisten with water on cotton tip. Use the submitted bottle to reserve water in the Roller Cleaner Set. Operation 3 Then clean the surface of the upper Roller as shown in figure 5-4. (Figure 5-3 shows the upper Roller before cleaning.) Figure 5-3 Operation 4 Figure 5-4 If you finished cleaning the front side of the upper Roller, rotate it as shown in figure 5-5 and clean all over the surface. (Figure 5-6 shows the upper Roller after cleaning.
Operation 6 If you have finished cleaning of the upper Roller, press the arrow key (→) and define the command. Then the Roller moves backwards a little as shown in figure 5-7. Display (line 1): CLEAN ROLL Display (line 2): Step 2 >> Figure 5-7 CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller. Tip If you press the arrow key (←) in this position of the Roller, the Roller moves to previous position as shown in figure 5-6.
Operation 8 Wipe off remaining water on the Roller by dry swab. Operation 9 If you have finished cleaning of the upper Roller, press the arrow key ( → ) and define the command. Then the Roller moves further backwards a little as shown in figure 5-10. Display (line 1): CLEAN ROLL Display (line 2): Step 3 >> Figure 5-10 CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller.
Operation 11 Wipe off remaining water on the Roller with a dry swab. Operation 12 If you have finished Operation11, press the arrow key (→) and define the command. Then the Roller moves the final position as shown in figure 5-13. Display (line 1): CLEAN ROLL Display (line 2): Finish >> CAUTION Do not insert your hands during displaying Caution message as fingers may be pinched in the Roller. Figure 5-13 Operation 13 You have finished cleaning the Roller. Autoloader is ready to operate.
5.1.3 Cleaning of the Main Unit 5.1.3.1 Cleaning of the exterior Slightly moisten a soft cloth with water or detergent and wipe gently to clean the outside of the unit. Important You must NOT use benzene, thinners, insecticides and other volatile chemicals, because the shape and the color of the surface might be changed. 5.1.3.2 Cleaning of the fixed slots Wipe the inside of the fixed slots gently with a dry swab. Figure 5-14 Important Do not raise dust at cleaning the inside.
5.1.4 Cleaning of the magazine Wipe the inside of the magazine gently with a dry swab. Figure 5-16 5.1.5 Cleaning of the cartridge Wipe the surface of the cartridge gently with a dry swab. Important Do not open the shutter, otherwise dust may enter the inside of the cartridge.
5.2 Movement and Shipping of the Autoloader Follow the procedure described below when moving or shipping the Autoloader. Important When shutting the System, see "2.7 Start and Shut Down of the System". 1. Check that the drive does not contain any cartridges. 2. If there are any cartridges in the drive, eject them. Refer to the manual for the backup software or use the front panel keys. (See "3.5 Operation of Panel Keys" for details.) 3. Remove all cartridges from the Autoloader.
Chapter 6 Troubleshooting The following table describes the method of troubleshooting the Autoloader. Should the Autoloader fail to operate properly, please check the details of the table for information. If the problem is not covered in the table or if it persists even though the various restoration measures have been tried, please contact your nearest TD Customer Support Center company. Please refer to the manual of the server/workstation or application software for any associated problems.
Phenomenon Recovery Procedure Cartridge Operation Cartridge is entwined in the transporter. ・Execute cleaning of the Roller.See”Section 5.1.2” ・If the phenomenon has a relapse,contact your nearest Customer Support Center. Transporter does not load/unload the cartridge. ・Execute cleaning of the Roller.See”Section 5.1.2” ・If the phenomenon has a relapse,contact your nearest Customer Support Center. The cartridge could not be taken out from the drive. ・Execute cleaning of the Roller.See”Section 5.1.
Phenomenon Recovery Procedure Autoloader Performance Data backup efficiency of the Autoloader is poor. Check whether the Autoloader drive is connected to an exclusive SCSI device and whether it is part of a daisy chain connection with another tape drive or hard drive. Operation Cannot write to data cartridge. ・Check the access rights of the host device against the file system. ・Check whether the data cartridge being used is the proper type.
Error code Cause Recovery Procedure CMer****21∼ CMer****27 The Autoloader detected an error during ejection of the cartridge from the drive. ・Execute cleaning of the Roller.See”Section 5.1.2” ・ If the phenomenon has a relapse,contact your nearest Customer Support Center. The Autoloader detected a communicating error with the drive. ・Switch off the power of the Autoloader and then switch the power back on.
Error code CMer****E0 Recovery Procedure Cause The Autoloader hardware error. detected internal ・Replace the Autoloader (not including the Drive Sled Assembly). CMer****E1∼ CMer****E3 The Autoloader detected an error during the P move system initialization. ・Remove the cartridge from the transporter. ・Switch off the power of the Autoloader and then switch the power back on. CMer****E4∼ CMer****E6 The Autoloader detected an error during the P move system initialization.
Error code DRV Err 1 DRV Err 2 Cause Recovery Procedure There has been detection of the drive exceeding the recommended operation temperature. There has been detection of the drive input voltage reaching the limit of or exceeding the permissible range. DRV Err 3 A drive firmware error has occurred. DRV Err 4 A fault has occurred in the drive firmware or hardware. A fault has occurred in the drive hardware. A drive hardware or a media error has occurred.
6.1 Other Matters to Check In addition to the aforementioned check items, also check the installation condition of this device and the cable connections. If any switch settings have been changed that are not described in this manual, or if any connections that have not been described have been made to the connectors, please return these changes to the original condition at time of purchase. Also check any connected devices.
Appendix A Specifications Autoloader Main Unit Maximum data storage capacity 200GB×10*1 (400GB*2×10*1) *1 *2 *3 9 for Tandberg LTO2 Autoloader w/BCR*3 2:1 compressed with Bar Code Reader Number of cartridges Max. 10*1 SCSI Interface Ultra160 LVD 223(W)696(D)×178(H) mm*4 [8.8(w)×27.4(D)×7.0(H) in.] *4 A vacant space of 5U is required when Rackmount kit optional mounting this Autoloader into a rack. Dimensions(including filter) Weight Less than 18kg (39.7lbs.
LTO2 Data Cartridge (TD P/N: 432744) LTO1 Data Cartridge (TD P/N: 432630-1) Before you use a data cartridge, acclimatize it to the operating environment for a time equal to the time that it was out of the operating environment, up to a maximum of 24 hours. The best storage container for the data cartridge is the original shipping container. When you ship a data cartridge, place it in a sealed, moisture-proof bag to protect it from moisture, contaminants, and physical damage.
Appendix B Optional Items and Supplies Optional Items The items listed below are available for the Autoloader. Please advise your dealer of the product name and part number at the time of purchase. Table-B1 Optional Items Product Name TD P/N Specification LTO1 Data cartridge 432630-1 See Appendix A. LTO2 Data cartridge 432744 See Appendix A. Magazine, LTO media (7 slots) LTO Bar Code Label 432664 432665 Same as the magazine supplied with the Autoloader.
Appendix C Error Code When an error occurs with the Autoloader, a 4-to-6 digit error code is displayed on the LCD on the front panel of the Autoloader. Various messages may also be displayed as required. Error codes are roughly classified according to the leading character string as described below. Leading character string CMer D.err Err.
CMer Error Code 2 Table-D2 sorts the contents of CMer error code 2 errors. Displayed here is a further classification of the operation of CMer error code 1. Table-D2 CMer Error Code 2 Table □□ Description 00 20 30 40 50 60 70 80 81 This error code is conforms to the upper "CMer Error Code 1". An error occurring during ejection of the cartridge from the drive. An error occurring during loading of the cartridge to the drive.
Err. The displayed error codes are 4 digits and configured as described below. Example of error code display : Err. ×××× Table-D5 sorts the Err error codes and their contents. Table-D5 ×××× Err Error Code Table Description 0101 The Autoloader detected timeout error on communication with the drive. 0110 The Autoloader detected parity error on communication with the drive. 0111 The Autoloader detected framing error on communication with the drive.
Messages Messages such as the following are displayed as required. Messages Related to the Drive Interface Table-D6 Table of Messages Related to the Drive Interface Description Message Drive status Calibrate The drive is being calibrated. Cleaning The drive is being cleaned. Erasing The drive is erasing. Loading The drive is loading. Locating The drive is locating. Reading The drive is reading. Rewinding The drive is rewinding. REQ clean The drive is requesting a cleaning.
Panel Operation and Other Messages Table-D7 Table of Panel Operation and Other Messages Message Description BUSY The transporter is operating. Complete The executed command has normally completed. door open The front door is open. Dst.full There is (isn’t) a cartridge in the loading (ejection) destination slot. err.BCR ini An error occurred during the initial inventory scan. FATAL ERR. The door has been forced open during the transporter operation and the magazine has been removed.
Tandberg LTO2 Autoloader Installation and User’s Manual Revision 1 (August 13, 2003) Tandberg Data ASA Kjelsasveien 161 N-411 Oslo Norway Duplication, changes, and other actions are not permitted without the permission of TANDBERG DATA ASA.