TANDBERG VIKING FS-1600 NAS APPLIANCE Hardware User Manual TANDBERG DATA ASIA 20 Bendemeer Road, #04-05 Cyberhub, Singapore 339914 Phone + 65 6396 0786 Telefax + 65 6396 0787 © Tandberg Data Asia Part No.
Related publications available from Tandberg Data Asia: Part No. Title 6582X2 Tandberg Viking Series Storage Server Administration Manual This publication may describe designs for which patents are granted or pending. By publishing this information, Tandberg Data Asia conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data Asia assumes no responsibility for any errors which may appear in this publication.
_____________________________________________________________ Table of Contents Table of Contents i 1. 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.7.1. 1.7.2. Overview Package Contents Features of Viking FS-1600 Series NAS Appliance Front Panel Front Panel LED Indicators Rear Panel Rear Panel LED Indicators (LAN) Storage DVD-ROM Drive Hard Disk Drives 2. 2.1. 2.1.1. 2.1.2. 2.1.3. 2.1.4. 2.1.5. 2.1.6. 2.1.7. 2.1.8. 2.1.9. 2.2. 2.3 2.4. 2.4. 2.5. 2.6. 2.7. 2.7.1.
Tandberg Data Table of Content _____________________________________________________________ 5.3. System Recovery 5-4 6. 6.1. 6.2. 6.3. Troubleshooting Before Calling Tandberg Data Technical Support Safety Guidelines Troubleshooting Steps 6-1 6-1 6-2 6-2 7.
_____________________________________________________________ 1. Overview 1.1. Package Contents The Tandberg Viking FS-1600 Series NAS Appliance comes with the following items: • • • • Viking FS-1600 Series NAS Appliance (1) AC power cord (1) Rackmount kit (1 set) OS Recovery DVDROM / Documentation CDROM (2 discs) Notes If any of the items above are damaged of missing, contact your dealer immediately. Save the packaging box and materials for future transportation use.
Tandberg Data Overview _____________________________________________________________ 1.2. Features of Viking FS-1600 Series NAS Appliance The Viking FS-1600 Series Network Attached Storage appliance is a powerful rack-mountable system that offers a new standard for flexible management and monitoring networked attached storage by the network administrators.
Tandberg Data Overview _____________________________________________________________ • Rear panel connectors o 1 x PS/2 keyboard port o 1 x PS/2 mouse port o 1 x Fast UART 16550 serial port o 1 x HD-68 Ultra320 SCSI port o 1 x VGA port o 1 x ECP/EEP parallel port o 2 x RJ45 LAN port o 2 x USB 2.0 port • 2 x Redundant Power Supply Unit (Total 800W) The Tandberg Viking FS-1600 Series NAS appliance is fully compatible with Microsoft Windows Storage Server 2003.
Tandberg Data Overview _____________________________________________________________ 1.3. 7 Front Panel 6 5 4 3 2 1 1. Power button Button that turns the FS-1600 Series on or off. 2. Reset button Button that reset the FS-1600 Series. 3. Power LED Lights up green when power is on. 4. HDD Activity LED Indicates HDD activity by flashing LED. 5. LAN Access LED indicator Indicates LAN status and activity of LAN1 and LAN2 Ethernet controllers. 6.
Tandberg Data Overview _____________________________________________________________ 7. Power Supply Unit Failure LED Indicates if one or more power supply units have failed. 1.4. Front Panel LED Indicators LED Colour State Meaning Power Green On FS-1600 Series NAS is on. Off FS-1600 Series NAS is off. Off No hard-drive activity or no hard-drive is connected or. Blink Hard-drive activity. On Hard-drive is faulty. Off Hard-drive is in normal state. On Network link is established.
Tandberg Data Overview _____________________________________________________________ 1.5. Rear Panel 2 1 4 5 6 7 8 9 10 3 1. Fan Cools the FS-1600 Series. Blocking the ventilation may result in overheating. 2. Power supply connector Plug the power cord to into this connector. 3. HD-68 pin Ultra320 SCSI connector Connector for external SCSI device. 4. PS/2 mouse connector Connector for PS/2 mouse device. 5. PS/2 keyboard connector Connector for PS/2 keyboard device. 6.
Tandberg Data Overview _____________________________________________________________ 1.6. Rear Panel LED Indicators (LAN) LED Green Orange Meaning LINK-ACT On - Network link is established. Blinking - Activity in network link. Off - No link or cable faulty. On Off Network links is established operating at maximum speed. and Off On Network links is established operating at 100 Mbps speed. and Off Off Network links is established operating at 10 Mbps speed. and Speed 1.7.
Tandberg Data Overview _____________________________________________________________ 1.7.2. Hard Disk Drives The Viking FS-1600 Series NAS came supports four hot-swap Serial-ATA I or II hard drives with the capability of configuring into various RAID (Redundant Array of Independent Disk) settings. Depending on your model of the FS-1600 Series NAS, they come with either Areca ARC-1160 (FS-1600) or ARC-1261ML (FS-1610) Serial-ATA II RAID controller to support the Serial-ATA hard drives.
_____________________________________________________________ 2. Setting Up 2.1. Requirements When planning a site to house the Viking FS-1600 Series NAS appliance, you may want to consider requirements for power and network availability, as well as a space with well regulated temperature and humidity that is relatively free of dust and other airborne contaminants. If your installation calls for placement on a table top, apply the supplied rubber feet to the bottom of the chassis.
Tandberg Data Setting Up _____________________________________________________________ . 2.1.3. Rack Mounting When mounting your FS-1600 Series NAS appliance into a cabinet (equipment rack), make sure you maintain correct mechanical load leveling to avoid hazardous conditions. 2.1.4. Power Source The FS-1600 Series NAS appliance should be operated using only the type of power source indicated on the product label. • • • Voltage: 100-240 V Current: 4-10 A Frequency: 50/60 Hz 2.1.5.
Tandberg Data Setting Up _____________________________________________________________ 2.1.9. Sufficient Ventilation The vents on the front panel and the fan openings on the rear panel provide ventilation for the FS-1600 Series NAS appliance. Make sure that these openings are not blocked and that adequate ventilation is provided where the unit is installed. 2.2.
Tandberg Data Setting Up _____________________________________________________________ 4. Slide the hard disk drive (HDD) into the tray and secure it with 3 screws on each side of the tray as shown below: Hard Drive Hard Drive Tray Use a Hard, Stable Surface when installing the Hard Drive 5. Once the HDD is securely fastened to the tray, slide it back to the FS-1600 Series chassis.
Tandberg Data Setting Up _____________________________________________________________ 2.
Tandberg Data Setting Up _____________________________________________________________ 2.4. Rack Mount Installation Before installing the FS-1600 Series NAS appliance, take the following precautions: • The FS-1600 Series is heavy. To minimize the chances of injuries, make sure that two or more people help in installing the unit. • Do not place heavy objects on the FS-1600 Series NAS appliance. • Before installing, mark its intended position in the rack with a felt-tip pen.
Tandberg Data Setting Up _____________________________________________________________ Outer Rail Bracket 3. Place the inner rail on the side of the FS-1600 Series chassis, aligning the hooks (on chassis) with the locking holes of the inner rail. Slide forward inner rail towards the front of the FS-1600 Series chassis. Secure the inner rail to the FS-1600 Series chassis with the 4 screw as show in the diagram below.
Tandberg Data Setting Up _____________________________________________________________ Locking Tabs 1 2 3 4. Secure the inner rail to the FS-1600 Series chassis with Type G screw and repeat step 1 to 4 for the left rail on the chassis. (Refer to section 2.3 Rack Installation: Content for Accessory Kit for Type G screw.) 5. In the remaining package, locate the pair of outer rails and REAR brackets. 6. Secure the FRONT bracket of the outer rail with 2 x Type G screws.
Tandberg Data Setting Up _____________________________________________________________ 10. Once the rail assemblies are securely installed on the rack, align the FS-1600 Series inner rails with the grooves of the outer rail assemblies on the rack. Gently push the FS-1600 Series chassis inward till it fit nicely into the rack. 11. Secure the FS-1600 Series to the rack by tightening the screws on the front sides of the FS-1600 Series chassis. 2.4.
Tandberg Data Setting Up _____________________________________________________________ 2. Connect the PS/2 keyboard and mouse into the PS/2 keyboard and mouse ports on the rear panel of FS-1600 Series NAS appliance. Notes If USB keyboard and mouse are used, they can be connected on the rear panel of the FS-1600 Series NAS appliance. 3. Connect the power cord to the power connector located on the rear panel of the FS-1600 Series NAS appliance and connect the other end of the power cable to a power outlet.
Tandberg Data Setting Up _____________________________________________________________ • No power comes from the grounded power outlet. Have an electrician check your power outlet. • Loose or incorrectly connected internal power cables. Ask a qualified technician to assist you. • For more troubleshooting steps, see section on “Troubleshooting”.
Tandberg Data Setting Up _____________________________________________________________ 2.7. Turning OFF the Viking FS-1600 Series NAS Appliance Do not use the power button to shut down the FS-1600 Series NAS appliance when powering down. When the appliance shuts down, all services running on it are forcibly terminated. Before shutting down the appliance, make sure no users are currently accessing the NAS.
_____________________________________________________________ 3. RAID Configuration 3.1. Hardware RAID Layout The FS-1600 Series NAS appliance uses ARC-1160 (FS-1600) or ARC1261ML (FS-1610) Serial-ATA RAID II controller that can aggregate a maximum number of 16 HDD into user definable RAID levels. The minimum number of required HDD is one (or RAID 0). Tandberg Data recommends using a minimum of 4 HDD (Serial-ATA II type) in order to kick start an implementation.
Tandberg Data RAID configuraion _____________________________________________________________ RAID5 HDD 0 HDD 1 HDD 2 RAID0 HDD 3 RAID0 RAID1 System Volume Data Volume 3-2 Tandberg Viking FS-1600 Series NAS Hardware User Manual
Tandberg Data RAID configuraion _____________________________________________________________ 3.1.1. System Volume (SV) This volume is organized as a RAID 0+1 volume. This volume includes the operating system image (Windows® Storage Server 2003). The minimum recommended size for this volume is 10 GB (default). The RAID level can be customized using the RAID controller BIOS or web-based RAID manager. The web-based RAID manager is only available after OS installation or recovery.
Tandberg Data RAID configuraion _____________________________________________________________ This Page Intentionally Left Blank 3-4 Tandberg Viking FS-1600 Series NAS Hardware User Manual
_____________________________________________________________ 4. Customizing the Viking FS1600 Series NAS Appliance Before you install any computer component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. 4.1. Preventing Static Electricity Discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Tandberg Data Customizing the Viking FS-1600 Series NAS Appliance _____________________________________________________________ 4.2.1. Built-in Networking The built-in network feature lets you connect your NAS to an Ethernet-based (10/100/1000 Mbps) network. 1. Connect an Ethernet cable from a LAN port (LAN0 or LAN1) on the rear of the FS-1600 Series NAS appliance to a RJ45 network jack, hub or switch on your network. 2.
Tandberg Data Customizing the Viking FS-1600 Series NAS Appliance _____________________________________________________________ 3. Remove the front bezel by pressing the release latch on right side of the front bezel, then pulling out the bezel. 4. Remove the defective hard drive by raising the hard drive carrier handle, then sliding the hard drive carrier out of the bay. 5. Install a new drive into the hard drive carrier. Make sure that the new hard drive is the same drive size as the failed hard drive. 6.
Tandberg Data Customizing the Viking FS-1600 Series NAS Appliance _____________________________________________________________ This Page Intentionally Left Blank 4-4 Tandberg Viking FS-1600 Series NAS Hardware User Manual
_____________________________________________________________ 5. System Management This chapter gives information about the software programs and utilities bundled with your Viking FS-1600 Series NAS appliance. Your appliance supports the following system management utilities: • Windows Installer. This component of any Microsoft Windows operating system lets you install drivers for network, hard drive, and other component functions. For more information, see “Windows installer” on 5.1.
Tandberg Data System Management _____________________________________________________________ The Windows Installer includes the following components and drivers: • Intel Network driver Includes drivers and utilities to provide advanced NIC management functions such as fail over or aggregation. For more information, see the Intel Network driver’s online Help. • Disk/RAID driver Provides performance improvement for the drive IO(s). You can update the driver using the Device Manager utility.
Tandberg Data System Management _____________________________________________________________ 5.2. RAID Management The RAID volume of FS-1600 Series NAS appliance is configured using the BIOS of ARECA ARC-1160 or ARC-1261ML Serial-ATA II RAID controller hardware. Additional or subsequent configuration can be performed using the web-based RAID manager once the OS is installed. 5.2.1.
Tandberg Data System Management _____________________________________________________________ Notes Further RAID configuration can be performed using web-based RAID manager after the OS is recovered using a web-browser and point to the following URL: http://:81 The default user name is “admin”. The default password is “0000”. 6. Exit from the BIOS by pressing F10 key and system will restarted.
Tandberg Data System Management _____________________________________________________________ 1. Insert the Recovery DVDROM disc into the DVDROM drive and boot to the FS-1600 Series NAS appliance. Hit any key to perform CD or DVDROM booting when prompted. 2. PC DOS will boot and Symantec GHOST 2003 will be loaded. 3. Click OK. 4. Select Yes Local > Disk > From Image.
Tandberg Data System Management _____________________________________________________________ 5. Select DVDROM drive from the look in drop down box. 6. Select the GHOST Image listed.
Tandberg Data System Management _____________________________________________________________ 7. Select local destination drive by choosing it from the pop-out window. 8. Verify detail of the destination drive.
Tandberg Data System Management _____________________________________________________________ 9. Click OK and the restoration will commence. 10. Once the restoration has completed, click Reset Computer to boot the FS-1600 Series NAS appliance to the new OS image. 11. Follow the Windows® setup to configure the Product Key, server Name, Administrator password and reboot.
Tandberg Data System Management _____________________________________________________________ Notes Please note that in order to restore the image into the Viking FS-1600 Series NAS appliance successfully, you should create the System volume and reboot the appliance first prior to the restoration. Notes The default login and password for Windows Storage Server 2003 is “Administrator” and “1234” despite the initial user specified configuration. The user logon credential is hard-coded to the recovery image.
Tandberg Data System Management _____________________________________________________________ This Page Intentionally Left Blank 5-10 Tandberg Viking FS-1600 Series NAS Hardware User Manual
_____________________________________________________________ 6. Troubleshooting 6.1. Before Calling Tandberg Data Technical Support If you have a technical problem with your Viking FS-1600 Series NAS appliance, follow these recommendations before contacting Tandberg Data Technical Support: 6-1 • Make sure that your FS-1600 Series NAS appliance is connected correctly to a grounded AC outlet that is supplying power.
Tandberg Data Troubleshooting _____________________________________________________________ 6.2. Safety Guidelines While troubleshooting your Viking FS-1600 Series NAS appliance, follow these safety guidelines: • Never remove the top cover while your appliance is turned on and while the network cable and the power cords are connected. • Make sure that you are grounded correctly before opening the appliance.
Tandberg Data Troubleshooting _____________________________________________________________ The Viking FS-1600 Series NAS appliance cannot be accessed from a browser. • Make sure that the network cable is connected correctly. • Make sure that the LINK LED and ACT LED are lit. • Make sure that the IP address entered on the browser is correct. • Make sure that no other networked device is using the same IP address as the appliance. • Make sure that the network cable is not damaged.
Tandberg Data Troubleshooting _____________________________________________________________ This Page Intentionally Left Blank 6-4 Tandberg Viking FS-1600 Series NAS Hardware User Manual
_____________________________________________________________ 7. Glossary 10 Base-T A UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a single unshielded set (the cable is not enclosed in a metallic mesh for blocking electromagnetic noise). Also referred to as a twisted pair cable, it is commonly used for connection in Ethernet-based local area networks.
Tandberg Data Glossary _____________________________________________________________ Event Viewer An administrative tool that is used to view and manage logs of system, program, and security events on your NAS. The Event Viewer displays five types of events: • Error An error log describes a significant problem that has occurred, such as a loss of data or loss of functionality. • Warning A warning log indicates a potential problem in the future.
Tandberg Data Glossary _____________________________________________________________ Mount To make accessible, either by connecting to the computer itself or by placing onto the hard drive or other storage medium of a computer on the network. Network card A device installed in a computer or router to enable connection to a network. A network card is equipped with a port (connector) for connection to a 1000 base-T, 100 Base-TX, 10 Base-T, or other network cable.
Tandberg Data Glossary _____________________________________________________________ RAID 1 RAID 1, also known as disk mirroring, writes data simultaneously to several duplicate drives. If one drive fails, the other drive(s) continues to function as a single drive until the failed drive is replaced. RAID 5 RAID 5 is also known as striping with parity at byte level. In RAID 5, both data and parity information are written to all of the drives in the subsystem.
Tandberg Data Glossary _____________________________________________________________ A repeater for connecting multiple networks. A router determines the optimum path (route) for forwarding received data, and provides control over a higher level of processing than a device such as a hub. A router is used in constructing medium- to large-scale networks. Server A computer that provides many types of services to computers attached to it. Examples include file servers, Web servers, and data servers.
Tandberg Data Glossary _____________________________________________________________ Data Sources, Event Viewer, Local Security Policy, Performance and Services) for remotely managing a server from a computer running Windows.
Tandberg Data Glossary _____________________________________________________________ This Page Intentionally Left Blank 7-vii Tandberg Viking FS-1600 Series NAS Hardware User Manual