Tandberg LTO HH Tandberg LTO-1 HH, LTO-2 HH, LTO-3 HH (220LTO, 420LTO, 820LTO) Half Height Tape Drives INSTALLATION AND USER MANUAL TANDBERG DATA ASA www.tandbergdata.com © Tandberg Data ASA Part No.
Change log Date Author Chapter Change 22-Aug-05 WAJo 3.10 Added termination to the internal drive 16-Feb-06 WAJo All Added the Tandberg LTO-1 HH tape drive and TDkit. Minor corrections 17-Aug-07 WAJo All Added in LTO-3HH (820LTO) and using Tandberg LTO HH where all three products are covered. Trademarks LTO™ is a registered trademark of International Business Machines, Hewlett-Packard and Certance.
Table of Contents 1. Introduction ....................................................................................................................... 1 1.1 1.2 1.3 2 Specifications ..................................................................................................................... 3 2.1 2.2 2.3 2.4 2.5 2.6 3 3.9 3.10 3.11 3.12 Solution Contents .................................................................................................. 5 Tape Backup Software Installation ..
Tandberg Data 5.4 5.5 5.6 5.7 5.8 6 Contents 5.3.1 Host Adapter........................................................................................ 19 5.3.2 Installation........................................................................................... 19 5.3.3 SCO UnixWare System Command....................................................... 19 Sun Solaris .......................................................................................................... 20 5.4.
1. Introduction Congratulations on your new Tandberg LTO HH tape storage solution! Tandberg Data ASA is a leading global supplier of advanced, tape-based information data storage products for the professional market. The company offers a wide range of products and solutions for data protection and other user applications within data storage management. Tandberg Data supplies tape drives and tape storage solutions to the world's leading OEMs and through a worldwide channel sales network.
Tandberg Data • Introduction Low heat dissipation, small half-height 5.25-inch form factor with several mounting capabilities for easy and trouble free integration into servers and workstations 1.3 How to Contact Tandberg Data Technical Support If you need technical support or have any problem with your LTO-1 HH or LTO-2 HH tape storage solution, phone, fax and addresses can be found under www.tandbergdata.com SUPPORT.
2 Specifications 2.1 Tape Drive Capacity and Performance Tape Drive Model Tape Format Capacity1) Sustained Transfer Rate1) Interface Type Tandberg LTO-3 HH Ultrium Gen. 3 400/800GB 30/60 MByte/sec Ultra160 Ultrium Gen. 2 200/400GB 24/48 MByte/sec Ultra160 Ultrium Gen. 1 100/200 GB 16/32 MByte/sec Ultra160 Tandberg LTO-2 HH Ultrium Gen. 2 200/400 GB 24/48 Mbyte/sec Ultra160 Ultrium Gen. 1 100/200 GB 16/32 MByte/sec Ultra160 Tandberg LTO-1 HH Ultrium Gen.
Tandberg Data Specifications 2.5 Heat Dissipation Tandberg LTO as standalone: Operating: Sleep mode with cartridge inserted: LTO-1/LTO-2 18 W 9W LTO-3 13 W 6W 2.6 Data Compression Data Compression is a way to increase capacity on a storage device. Compression ratios are normally specified to be 2:1, meaning that it is possible to store twice as much data on the tape as without data compression. However, the compression rate is depending on the type of data, e.g.
3 Tape Drive Installation 3.1 Solution Contents Note: Please Check the Package Contents before Beginning the Installation and please check the label on packing box for the actual content.
Tandberg Data Tape Drive Installation 3.3 Installation of Software Device Drivers If the backup application software does not detect the tape drive, or obtain the latest operating system drivers and upgrades, please visit www.tandbergdata.com. 3.4 Mechanical Installation Internal Tape Drive For mechanical mounting specifications, see Figure 3.2. Allowed mounting position is either horizontal with the indicator LEDs to the right, or vertical with the indicator LEDs up (see Figure 3.1). Figure 3.
Tandberg Data Tape Drive Installation Do not use longer screws or higher screw torquethan specified! Longer screws will bottom and not fasten the drive! Wall of server chassis Safe penetration of mounting screws: min 2 mm, max 2.5 mm Tape drive's mounting screw Tape drive's casting Figure 3.3 Mounting screw details 3.6 SCSI Bus Interface The Tandberg LTO HH tape drive is designed to operate on an Ultra160 low voltage differential SCSI bus (LVD) with a burst transfer rate up to 160 MB/sec.
Tandberg Data Tape Drive Installation • Refer to the documentation provided with your computer to find out where this connector is located. • If multiple SCSI connectors are available, you can choose any of them, except if your computer documentation mentions something different. • When done, firmly connect the SCSI connector to the Main-board connector and refer to section 3.8 SCSI Configuration and 3.9 SCSI-bus Termination.
Tandberg Data Tape Drive Installation SCSI-ID=0 SCSI-ID=1 SCSI-ID=2 (Default) SCSI-ID=3 SCSI-ID=4 Example: SCSI-ID = 2 SCSI-ID=5 SCSI-ID=6 SCSI-ID=7 SCSI-ID=8 SCSI-ID=9 SCSI-ID=10 SCSI-ID=11 SCSI-ID=12 SCSI-ID=13 SCSI-ID=14 SCSI-ID=15 Table 3.1 Service Connector strap settings for SCSI-ID (Dark = Strap mounted) If the tape drive is the only device on the SCSI bus, you do not need to do anything. The tape drive will be recognized automatically.
Tandberg Data Tape Drive Installation 3.9.2 SCSI-bus Termination – Internal Tape Drives The SCSI-bus cable must be terminated in both ends according to SCSI specifications. If the tape drive is the last device on the bus, the bus must be terminated within 10 cm of the tape drive connection. Host Internal Terminator Connector 10 cm SCSI-bus Last SCSI Device Figure 3.6 Internal SCSI cable Tandberg LTO HH tape drives have a combined SCSI-LVD/SE interface embedded.
Tandberg Data Tape Drive Installation 3.10 Installation Internal Tape Drive Internal installation of the drive requires a free 5.25-inch half-height bay with an open front in your computer system. 1. Obtain access to the removable media bay. (Refer to the documentation supplied with your server for more information on accessing the removable media bay.) 2. Slide the tape drive into the bay, as shown in Figure 3.8. Figure 3.8 Installing the internal tape drive 3. Secure the tape drive to the bay.
Tandberg Data Tape Drive Installation Please read carefully the Information about the SCSI-ID conflicts and SCSI termination in Sections 3.8 and 3.9. Note: Do not apply or insert power cord until all connections have been made. To install a tabletop tape drive, simply: 1. Connect the tape drive to your PC/Server with the enclosed SCSI cable to any of the two available SCSI connectors. Remember to place the termination on the free connector on the back of the tape drive, and to select a unique SCSI-ID.
4 Tape Drive Operation 4.1 Front LED Indicators Figure 4.1 Status indicators (LEDs) READY LED (Green) Drive State LED-test. The LEDs are turned ON in sequence ON ACTIVITY LED (Green) CLEAN LED (Amber) FAULT LED (Amber) ON ON ON Power-On Self-Test Starts in parallel with the LED-test . Flashing in about 12 sec After 12 sec: Flashing during cartridge load OFF OFF Cartridge not loaded.
Tandberg Data Tape Drive Operation 4.2.1 Write Protecting the Cartridge The LTO cartridge can be write-protected by operating the write protect switch. The Tandberg LTO HH tape drive detects that the write-protect switch is set and then not allow any writing on the tape. Tape Window Arrow for cartridge orientation The Write Protect switch of the LTO cartridge is shown in the non-protected position. When the cartridge is write protected, the switch is to the right and the area is red. Figure 4.
Tandberg Data Tape Drive Operation 4.2.3 Ejecting a Data Cartridge From a Tandberg LTO HH The cartridge can be ejected either by pressing the eject button located on the drive’s front panel, or by an Unload SCSI command. The drive automatically rewinds and ejects the cartridge (Soft Unload). When removing the cartridge, wait until the soft-eject function has terminated its operation. Then pull the cartridge straight out. Eject button Figure 4.4 Location of the eject button 4.
Tandberg Data Tape Drive Operation 3. The cartridge will be ejected when cleaning has completed (about 3 minutes). 4. The CLEANING LED will be OFF if the cleaning was successful. 5. If the cleaning was NOT successful, the CLEANING LED will stay ON. See below 4.3.3 Cleaning Cartridge Replacement The LTO Cleaning Cartridge can be used about 50 times in the Tandberg LTO HH tape drive.
5 Software Installation This chapter contains information for installing tape drives in the following operating system environments: • Windows 2000/2003/XP • SCO Open Server • SCO UnixWare • Sun Solaris • IBM AIX • HP UX • Linux Please see www.tandbergdata.com SUPPORT, [Product], Compatibility for the most current backup application software compatibility information. 5.1 Windows 2000/2003/XP 5.1.
Tandberg Data Software Installation 5.2 SCO Open Server 5.2.1 Host Adapter SCO OS includes a driver for most SCSI host adapters. If you can not find the appropriate driver, please refer to the installation guide provided with the SCSI interface adapter. To install the host adapter: 1. Login as root. 2. Type the following command: MKDEV TAPE. 3. Select Install a SCSI Tape Drive. 4. Enter the prefix of the SCSI host adapter that supports this device.
Tandberg Data Software Installation 5.2.3 SCO Open Server Backup Manager SCO Open Server Graphic Interface 1. Click on System Administration. 2. Double-click on Backup Manager. 3. Follow the instructions on the screen SCO Open Server Console 1. Login as Root. 2. Type SCOADMIN. 3. Select Backup Manager. 5.3 SCO UnixWare 5.3.1 Host Adapter SCO UnixWare includes a driver for most SCSI host adapters.
Tandberg Data Software Installation 5.4 Sun Solaris 5.4.1 Tape Drive Installation 1. Install the Tandberg LTO HH Tape Drive. 2. Turn on the SUN workstation or server. 3. Use rm –f /dev/rmt/* to remove any reference to old tape device, and then use devfsadm –c tape. This reconfigures the /dev/rmt directory for the LTO HH to work properly on the machine. For improved performance using the Tandberg LTO HH, a specific system file can be modified: /kernel/drv/st.conf ST.
Tandberg Data Software Installation 5.5 IBM AIX 5.5.1 Tape Drive Installation To install any of the Tandberg LTO HH tape drives on IBM AIX, the smit utility must be used. 1. Be sure the SCSI-ID of the tape drive is not used in the SCSI Sub-System. 2. Install the LTO HH tape drive. 3. Login as root. 4. Run smit devices. 5. Select Tape Drive. 6. Follow the instructions on the screen.
Tandberg Data Software Installation 2. Double-click on Storage Manager. The list of available tape device(s) appears on the screen. 3. Follow the instructions on the screen to continue Note: For any questions related to this application or its installation, please refer to the IBM online documentation . 5.6 HP/UX 5.6.1 Tape Drive Installation To install the Tandberg LTO HH tape drives, use the SAM utility. 1. Login as root. 2. Run SAM. 3. Select Peripheral Devices. 4. Select Action/Add.
Tandberg Data Software Installation 5.7 Linux 5.7.1 SCSI Host Adapter Linux contains a driver for most SCSI host adapters. If the driver cannot be found, please refer to the documentation provided with the SCSI host adapter. 5.7.2 Tape Drive Installation 1. Install the Tandberg LTO HH Tape Drive. 2. Turn on the PC. 3. During the boot process, Linux automatically detects the LTO HH and installs the correct tape driver.
Tandberg Data Software Installation tar cvf /dev/st0 /etc performs the backup of the /etc directory tar tvf /dev/st0 reads the data on the tape tar xvf /dev/st0 restores the data from the tape to the current directory tree For a complete explanation on how to use the system commands, please refer to the Linux documentation, or the online help. (MAN command). 5.8 Tape Drive Utilities On www.tandbergdata.com under SUPPORT, [Product], Software, the following software tool can be found: 5.8.
6 Troubleshooting In case of problems with operation of your Tandberg LTO HH tape drive and before contacting the Customer Services Group, please be sure to check the following: 6.1 Hardware Checking 1. Check that the system recognizes the tape drive during the boot process. 2. Check that the SCSI host adapter recognizes the tape drive during its initialization. 3. Check the tape drive Front Panel LED status. 4. Check that the SCSI-ID of the drive is not conflicting on the SCSI-bus. 5.
Tandberg Data Troubleshooting 6.4.1 Starting the Test A Standalone Diagnostic test requires a tape that is not write-protected. The media type can be any media type that supports a tape format that can be written by the drive. CAUTION: Since the test involves write operations, the existing tape contents will be destroyed! 1. Make sure that no cartridge is loaded. No cartridge should be loaded at this stage. If a cartridge is loaded it can be ejected by clicking the Eject Button. 2.
Tandberg Data Troubleshooting If a write protected, unsupported, or damaged tape cartridge is inserted in order to start the Standalone Diagnostics test, it will be ejected by the drive and the Failure and Activity LEDs will be flashing while the Ready LED is off. The two flashing LEDs can be turned off by clicking the Eject Button. 6.
Tandberg Data Troubleshooting LED (set to steady AMBER) and the backup application software that the media is degraded. Figure 6.3 Backup Exec reporting that the media is degraded The degraded media warning is a warning that the cartridge is less safe, and if it continues to be used, it may become worn to the point where drive cannot write or read successfully using this cartridge.
Tandberg Data Troubleshooting 2. Remove the damaged front bezel. Use a small flat screwdriver or your fingernails to lift the small plastic “ears” on each side of the drive. 3. Install the new bezel. Push it gently onto the front of the drive until the “ears” snap into place on each side. 6.6.3 Drive Not Detected by the Operating System (OS) 1.
Tandberg Data 2. Troubleshooting Check that the Tandberg LTO HH is mounted correctly. If the Tandberg LTO HH is mounted incorrectly, it can produce noise when the tape moves. 6.6.6 Cartridge is Stuck Inside the Drive 1. Try to eject the cartridge by pushing the eject button 2. Do a drive reset using the Service mode. Service mode is entered by keeping the eject button pressed for at least six seconds. The Activity LED starts flashing. 3.
Tandberg Data Troubleshooting 6.6.9 Cleaning LED Is ON The Cleaning LED will go ON 100 hours after the last cleaning operation or after an unrecoverable read or write error. Unrecoverable read or write errors may have been caused by debris on the read/write head. If the Cleaning LED was switched ON by the 100 hours function, the drive will function as normal with the Cleaning LED is on. Cleaning is always recommended when the Cleaning LED is ON. 1. Run cleaning operation with cleaning tape.
Tandberg Data Troubleshooting If the problem occurs in the middle of an operation: 1. Try with a different data cartridge. 2. If the error occurs when the software scans for the files to be backed up, please operate a SCANDISK (or similar) operation to check the state of the File Systems(s) and hard disk. If the error occurs always on the same file or directory: 1. Try to remove the file or directory from the backup operation to see if that corrects the problem. 2.
7 Glossary of Terms Active Termination Enhanced SCSI termination that provides better stability and noise immunity of the electrical signals on the SCSI-bus lines. ALDC Adaptive Lossless Data Compression. A hardware data compression method. ASPI Advanced SCSI Programming Interface. Standard SCSI software that acts as a liaison between host adapters and SCSI device drivers. ASPI enables host adapters and device drivers to share a single SCSI hardware interface.
Tandberg Data Glossary of Terms SCAM SCSI Configured AutoMagically. A SCSI protocol that assigns automatically SCSI-IDs to SCAM capable devices such as the Tandberg LTO HH tape drives when you boot the system. SCSI Small Computer Signaling Interface. The Tandberg LTO HH utilizes the SCSI Ultra320 interface which allows for a transfer rate of up to 320 MB/s on the bus.
8 App. A. LED-Indicator Behavior 8.1 LED-behavior During Normal Operation READY LED ACTIVITY (Green left) LED (Green) LED-test. The LEDs are turned ON in sequence ON Power-On Self-Test Starts in parallel with the LED-test . CLEAN LED (Amber) FAULT LED (Amber right) ON ON ON Flashing in about 12 sec After 12 sec: Flashing during cartridge load OFF OFF ON ON ON ON Flashing OFF OFF OFF Aborting Diagnostic Test Flashing ON / OFF / Flashing ON / OFF Cartridge not loaded.
Tandberg Data LED Bahavious NOTE 1: Some of the states are difficult to see due to short duration. NOTE 2: LEDs are also used to indicate fatal errors at an early power-up stage. This is accomplished by turning the LEDs ON one-by-one: • The Ready LED as early as possible (after CPU-initialization). • The Activity LED before initialization of serial communication interface (DACI). • The Clean LED after PROM checksum test.
