Product manual

APRIL 2007 STORAGELIBRARY T24
245
LIBRARY ERROR MESSAGES
Command Error The options for the command
were incorrect.
1. Verify that the options for the command are
valid. If they are not, correct the problem
and retry the command.
2. If they appear to be correct and the error
persists, contact Tandberg Data Technical
Support or your service provider.
Communication The library is unable to
communicate with the tape
drive.
Check the ADI interface cabling and
configuration. See “Connecting to SCSI” on
page 17.
Create File Fail See “File Create Fail” on page 247
Device Not Ready The library is not ready to
perform the requested
operation because it is
performing diagnostics or its
power-on self-test (POST).
Wait until the library has finished, and then
retry the operation.
Dir Create Fail The library could not create a
new directory on the USB
device.
1. Ensure that the USB device is securely
inserted and retry the operation.
2. Retry with another USB device.
If the error persists, contact Tandberg Data
Technical Support or your service provider.
Disabled Sequential mode is not
enabled.
Sequential mode has been disabled during
execution of a sequential motion. Operator
may need to unload cartridges using the front
panel. See “Removing Cartridges from the
Library” on page 126.
Drive Command A command issued from the
library to the tape drive failed.
 Check the ADI interface cabling and
configuration. See “Connecting to SCSI” on
page 17.
 Verify that the tape drive is operating
correctly. See: “Tape Drive Troubleshooting”
on page 202.
Drive Communication The library is unable to
communicate with the tape
drive.
Check the ADI interface cabling and
configuration. See “Connecting to SCSI” on
page 17.
Drive Empty The command cannot be
completed because the tape
drive does not contain a
cartridge.
Do one of the following:
 Load a cartridge in the tape drive and retry
the operation.
 If there are two tape drives installed in the
library, select a tape drive that contains a
cartridge and retry the operation.
Table E-1 Library error messages (continued)
Error Message Description Corrective Action