Camcorder - Video Equipment User Manual
Table Of Contents
- Appendices
- Finding the Information You Need
- End-User License Information
- Operator Safety / Environmental Issues
- Introduction
- Installation
- Quick Setup
- Operation
- Administrator Settings
- Viewing Administrator Settings
- Site Settings
- User Management
- About User Management
- The User Manager Page
- Adding Users
- About Adding Users
- The User Manager Page when Add Users Has Been Selected
- More On Adding Users
- Adding Users Under Local Authentication
- Adding Users or Groups Under Domain or LDAP Authentication
- Adding Users Correctly
- Adding Users Manually
- Adding Users Automatically
- Adding Groups
- Template Editor
- Duplicating and Editing an Existing System Template
- Editing an Existing Non-system Template
- Creating a New Template
- Specifying Windows Media Writer Information
- About Writer Information
- The Windows Media Writer Information Page
- Transcoding Templates
- About Transcoding Templates
- The Transcoding Templates Available
- Description
- Filename
- Recorded Output
- Specifying File Output Information
- About File Output Information
- Accessing these Settings
- The File Output Information Settings
- Editing the Title
- Specifying ServerPush Output Information
- About ServerPush Output Information
- Accessing these Settings
- The ServerPush Output Information Settings
- Specifying Network Output Information
- About Network Output Information
- Accessing these Settings
- The Network Output Information Settings
- Specifying QuickTime Writer Information
- About QuickTime Writer
- The QuickTime Writer Information Page
- Transcoding Templates
- About Transcoding Templates
- The Transcoding Templates Available
- Description
- Filename
- Recorded Output
- Specifying File Output Information
- About File Output Information
- Accessing these Settings
- The File Output Information Settings
- The File Output Information Settings
- Editing the Title
- Specifying ServerPush Information
- About ServerPush Information
- Accessing these Settings
- The ServerPush Information Settings
- Specifying Real Writer Information
- About Real Writer
- The Real Writer Information Page
- Transcoding Templates
- About Transcoding Templates
- The Transcoding Templates Available
- Description
- Filename
- Recorded Output
- Specifying File Output Information
- About File Output Information
- Accessing these Settings
- The File Output Information Settings
- Specifying ServerPush Information
- About ServerPush Information
- Accessing these Settings
- The File Output Information Settings
- Live and On demand Streaming of Real Media Content from an External Streaming Server
- Archiving Templates: Specifying H.323 Writer Information
- H.323 Writer – Windows Media File Type
- H.323 Writer – QuickTime File Type
- Specifying Still Image Writer Information
- Advanced Template Creation Tips
- Using Templates for Multicast Delivery
- Using Templates for Multicast Delivery
- Call Configuration Editor
- Editing, Duplicating or Creating a New Call Configuration
- Category Management
- Server Logs
- Alternate Storage
- Content Server Configuration
- Before You Start
- Disabling WMS NTFS ACL Authorization for the Windows Media Streaming Server
- Enabling the WMS Publishing Point ACL Authorization Plug-in for the Default (on demand) Publishing Point
- Changing the Default Media Location to Alternate Storage Location
- Changing the Default Media Location from Alternate Storage Location Back to the Default Location on the E Drive of the Content Server
- Cluster Administration
- Software Upgrade
- Database Account Security
- Windows Server
- Conference Setup
- Initial Steps
- Create Conference
- Ending the call
- Media URL List
- Recording Ad Hoc Calls
- Using TMS to Schedule Calls
- Recording Alias Options
- Creating New Aliases
- Creating a New Recording Alias
- Specifying Properties
- Specifying Settings
- Specifying Default Conference Properties
- Specifying Default Conference Metadata
- Editing Recording Aliases
- Deleting Recording Aliases
- View Conferences
- Conference Types
- Navigating the Interface
- Category
- Searching
- Sorting Conferences
- Navigating Between Pages
- Display per Page
- Login and Logout
- Help
- Test Page
- User Guide
- TANDBERG Codec Pack
- Need to Uninstall It?
- Installing the Codec Pack to View Archiving Windows Media Content
- Displaying Copyright
- The Copyright Display
- User Preferences
- User Preferences Pop-up Window
- Content Viewer
- The Video Display
- The Video Display Controls
- Index and Bookmarks
- The Presentation Window
- Edit Recorded Conferences
- Editing Conference Permissions
- Editing Conference Metadata
- Editing Media URL List
- Editing Contents
- Adding and Moving Markers
- Removing Markers
- Image Uploading
- Deleting Already Uploaded Images
- Associating Images and Markers
- Associating Indexes and Markers
- Image, Index, and Marker Housekeeping
- Recordings and Clips
- Creating and Handling Extra Clips From a Recording
- Importing Conferences
- Editing Conferences
- Appendices
134
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Troubleshooting Guide
Appendix 3
Conference Setup > Create Conference
Message Solution
Call Status > Call State:
Call failed - Called party not
registered
Check that the H.323 ID or E.164 alias address
you have typed in the Call Information: Address
field is valid and that the device you are trying to
dial is registered to the gatekeeper.
Call State: Not in call Your call has not been connected. This could be
due to a number of reasons. Check that the IP
address, H.323 ID or E.164 alias address you
have typed in the Call Information: Address field
is correct.
If Call State displays Not in call and Change
status is displayed next to Conference Name,
that means that your call has failed. To remove
the call from Live view, click on Change status
and change status to Recorded, then delete the
conference from the Recorded Conferences view.
Call State: Call failed - Una-
vailable resources
Occurs when an invalid IP address is dialled.
Call State: Call failed - Could
not resolve host name
<H323 ID> to IP address.
This message is displayed when trying to dial the
H323 ID of a system when the Content Server is
not registered to the gatekeeper.
Call failed - Service or option
not available, unspecified
Occurs when an invalid remote address is dialled
View Conferences > Live Conferences
Message Solution
Recording in progress If you go to a Live Conferences view in the Content Library and Recording in Progress
message is displayed instead of links to movies, that means that the template that the
call is using does not allow for live streaming of the conference. This is the case for all
QuickTime format content, which can only be viewed on demand from the Content Server.
QuickTime format content can be viewed live, if streamed from an external streaming server.
Content Viewer
Message Solution
Video isn’t displayed If video is not displayed, your browser may not have the required plug-in or may be unsup-
ported. For a list of supported browsers and player versions, view Appendix 2, Compatibility.
Administrator Settings > Site Settings
Message Solution
The TANDBERG
Content Server has an
invalid license.
Option keys have not been installed on your Content Server. Go to Administrator Settings >
Software Upgrade page, install option keys and click on Restart Service.
Please contact your TANDBERG representative or authorized reseller for more information on
other error messages.