Content Server User Manual Software version S1 D1389801 This document is not to be reproduced in whole or in part without permission in writing from:
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TANDBERG Content Server User Manual Environmental Issues Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper) and low energy consuming products. Waste handling There is no need to send any products or material back to TANDBERG as there are no consumables to take care of.
User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
TANDBERG Content Server User Manual vi Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
User Manual Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O.
TANDBERG Content Server User Manual End-User License Information IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
User Manual Table of Contents End-User License Information ....................................................................................................... viii 1 Introduction............................................................................................................................... 1 2 Installation ................................................................................................................................ 2 2.1 Unpacking .......................................
TANDBERG Content Server User Manual 5.2 Editing Conferences............................................................................................................. 68 5.2.1 Slide List .................................................................................................................. 70 5.2.2 Media URL List ........................................................................................................ 71 5.2.3 Content Editor ......................................................
1 Introduction The TANDBERG Content Server is the latest addition to the TANDBERG product range which provides users with a quick and easy way to record video meetings and view them live or ondemand from their computers.
TANDBERG Content Server User Manual 2 Installation Precautions: 2 Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the communication line has been disconnected at the network interface. Use caution when installing or modifying communication lines.
2.1 Unpacking To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components: User Manual and other documentation on CD. Rack-ears, screws and screwdriver. Cables: o Power cable o Ethernet cable TANDBERG Content Server Installation site preparations Make sure that the Content Server is accessible and that all cables can be easily connected.
TANDBERG Content Server User Manual 4. Insert the Content Server into a 19” rack, and secure with screws in the front (four screws). 2.2 Connecting cables LAN cable Connect a LAN cable from the ‘LAN 1’ connector on the Content Server to your network. The LAN 2, 3 and 4’ connectors are not used and should be left open. Power cable Connect the system power cable to an electrical distribution socket. Press the power switch button at the back side to ‘1’ to turn on the Content Server.
2.3 IP Address Setting Configuration The Content Server requires the IP Address Settings to be configured before it can be used. IP Address Configuration can be made using the LCD Panel. The default IP Address configuration is DHCP. It is recommended that administrators change the configuration to a Static IP address once the server is in production.
TANDBERG Content Server User Manual 5. Press Enter again at the Address Type screen and select the required configuration (DHCP or Static) by using the Up or Down arrows. 6. Press Enter to confirm. 7. If you have selected Static configuration, go to Section 2.3.2 Static IP configuration. If you have selected DHCP configuration, go to Section 2.3.3 Content Server configuration. 2.3.
3. To configure the Content Server, go to the Administrator Settings to set the H.323 system alias and E.164 aliases for each line. For details, see the Administrator Setings chapter of this manual. 4. Once the initial setup has been completed, log in to https://:8098/ and use the Set Administrative Password tool to change your administrative password. 2.3.
TANDBERG Content Server User Manual 2.3.5 QuickTime installation NOTE: Read this section only if you require calls to be recorded and streamed in the QuickTime® format. If you will be recording calls in two formats only - Windows Media and Real Media, you do NOT need to install QuickTime on the server. QuickTime can be installed and enabled on the Content Server at any time, so you can defer this installation until (and if) it is required.
Line 1 or Codec Support section for Archiving Lines 2-5). Remember to click the Save button to confirm the changes. 13. Attach Recording and Streaming Templates with QuickTime outputs to Lines 1-5 to take advantage of the QuickTime output functionality and record your content for on demand QuickTime playback. Example: select QuickTime 6 Default Template - QT6-Default.xml* from the dropdown menu in the Template Options section of Line Settings for Transcoding Line 1. Click Save.
TANDBERG Content Server User Manual 3 General Use TANDBERG Content Server The Content Server will always be turned on and be available to record conference calls. The unit itself should not be available to users at anytime. If the system does not respond: Check the LCD panel to determine if the unit is switched on and ‘live’. Make sure that the Content Server is switched on by using the On/Off switch located at the rear of the unit. Restart the Content Server using the LCD panel.
3.1.1 How to restart the Content Server 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down arrow to select Commands. 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down arrow to select Restart and press Enter. 5. You will be asked to confirm this action on the following screen. At the Restart? prompt, use the Up or Down arrow to select Yes and press Enter to confirm. 3.1.2 How to shutdown the Content Server 1.
TANDBERG Content Server User Manual 3.2.1 How to restore the Content Server to factory settings 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down arrow to select Commands. 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down arrow to select Restore Factory and press Enter. 5. From the Restore Factory menu, use the Up or Down arrow to select Full Restore or Config Restore and press Enter. a.
4 Administrator Settings To view the Administrator Settings, click the Log in button then enter your administration username and password. When you are successfully logged in, the screen will display the Welcome message as displayed below, with menu items now available according to your login privileges. The administrator needs to review the Administrator Settings and configure the settings based on the requirements of the installation site.
TANDBERG Content Server User Manual 4.1 Site Settings Administrators need to review configuration information in the Site Settings menu to ensure that the system is configured properly for their installation site. All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page. Clicking the Reset button restores the values on the screen to the last saved values. Use Reset if the field values on the screen have been changed but not yet saved.
4.1.1 Content Server Properties This menu item contains the following settings: System Name H.323 Address H.323 Listen Port Content Library Host Name Database Source Restart Service System Name Other systems can call in using this name instead of IPnumber/IP-address. System Name is also used for registering with a gatekeeper. H.323 Address The default for the Content Server installation is (local). It is recommended to leave the H.
TANDBERG Content Server User Manual for on demand playback). Before restarting the Endpoint, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if lines are in a call. If you click on the Restart Service button and lines are in a call, you will be asked to confirm if you want to go ahead with the Restart.
4.1.1.1 Restart Service If there are no live calls on the TANDBERG Content Server, clicking the Restart Service button will result in the following message being displayed. If the TANDBERG Content Service is recording calls at the time, the Site Setting interface will indicate this and all Site Settings will be disabled except for the Restart Service button. If you click on the Restart Service button while lines are in calls, the following message will be displayed.
TANDBERG Content Server User Manual 4.1.2 Gatekeeper The Gatekeeper configuration menu contains the following settings: Gatekeeper Discovery IP Address Port Gatekeeper Discovery Gatekeeper Discovery configuration can be set to OFF, MANUAL or AUTO. OFF - The system will not use a gatekeeper for calls. MANUAL - The system will use a specific gatekeeper identified by Gatekeeper IP-address. AUTO - The system will automatically try to register on any available gatekeeper.
4.1.3 H.323 ports The H.323 ports configuration menu contains the following settings: Use static ports TCP UDP . Use static ports ‘Use static ports’ is disabled by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection. The reason for doing this is to avoid using the same ports for subsequent calls as some firewalls consider this as a sign of attack.
TANDBERG Content Server User Manual 4.1.4 Site Codec Support The Site Codec Support configuration menu contains the following settings: Windows Media Real Media QuickTime Windows Media and Real Media codecs are enabled by default. Administrators can disable individual codecs to suit their installation requirements. Disabling site codecs in this menu will affect all line settings. Please note that QuickTime is disabled by default.
4.2 Line settings The Line Settings menu allows the administrator to select default settings which apply to each available line on the TANDBERG Content Server. The number of lines is equal to the number of concurrent video meetings which can be recorded by the TANDBERG Content Server and may differ between systems. Please refer to your purchase agreement for information on the number of lines that your system supports.
TANDBERG Content Server User Manual 4.2.1 Transcoding Line The following Line Settings are available for the Transcoding Line: 22 Transcoding Line Properties H.
4.2.2 Transcoding Line Properties: H.323 ID The identity of the line number that can be used from an endpoint to dial the line. E.164 Alias The gatekeeper alias that can be used from an endpoint to dial the line. If a gatekeeper is present, it is possible to place IP-calls using “telephone-style” numbers, eg. an E.164 alias, according to the numbering plan implemented in the gatekeeper Password Protection Select this option to password-protect streaming access to any incoming ad-hoc calls.
TANDBERG Content Server User Manual 4.2.3 H.239 Capabilities: The Transcoding Line H.239 Capabilities are enabled by default. If H.239 Dual Video output is not required, this capability can be disabled. Administrators can set the minimum and maximum resolutions for acceptable H.239 video input. For optimal performance, it is recommended that the maximum resolution be set to 800x600 or 640x480.
4.2.4 Call options The supported call speeds and maximum time in call can be set for each line. Supported call speeds Maximum time in call The administrator can select the supported call speeds for each line from a range of options from 128 to 2048 Kbps. This determines the range of available conference bandwidths when a user dials out from the TANDBERG Content Server. This feature will automatically end both incoming and outgoing calls when the call time exceeds the length of time specified in minutes.
TANDBERG Content Server User Manual 4.2.5 Advertised Codecs The TANDBERG Content Server supports advertising of video and audio codecs as part of the capability set negotiation. The advertised video and audio codecs can be set for each line. Advertise video codecs The administrator can enable advertising of video codecs for each line by selecting the checkbox. Supported advertised codecs include H.261 and H.263.
4.2.6 Transcoding Codec Support The Transcoding Codec Support configuration menu contains the following options: Windows Media QuickTime Real Media Administrators can disable or enable individual codecs for each line to suit their installation requirements. NOTE: The Content Server will ship with QuickTime support turned off by default. Do not enable QuickTime in the Codec Support settings unless the latest version of QuickTime has been manually installed on the Content Server.
TANDBERG Content Server User Manual 4.2.7 Transcoding Templates The Template Options drop-down menu allows users to select a recording/streaming template to be used for the transcoding line. Only templates appropriate for the Line are displayed in the drop-down menu for that line. For example: NOTE: Live streaming is only enabled for Real Media content if external streaming servers are used (Helix or G2).
The following factory recording/streaming templates for the Transcoding Line are shipped with the TANDBERG Content Server: Template name Output type QuickTime 6 Default Template – QT6-Default.xml QuickTime 6: 56K and 384K on demand QuickTime 6 Low Bitrate Template – QT6-Low.xml QuickTime 6: 56K and 128K on demand Real Media 10 Default Template – RM10-Default.xml Real Media 10: 56K and 384K on demand Real Media 10 High Bitrate Audio Streams - RM10AudioHigh.
TANDBERG Content Server User Manual 4.2.8 Archiving Line Properties See Chapter 4.2.1: Transcoding Line Properties, for a detailed description of the line settings screen. 4.2.8.1 Codec Support Codec Support for Archiving Lines is limited to Windows Media and QuickTime formats only. Administrators can disable or enable individual codecs for each line to suit their installation requirements. NOTE: The Content Server will ship with QuickTime support turned off by default.
4.2.8.2 Archiving Templates The Template Options drop-down menu allows users to select a recording/streaming template to be used for the Archiving Lines. Only templates appropriate for the line are displayed in the dropdown menu for that line. NOTE: Live streaming is only enabled for QuickTime content if external streaming servers are used and content has been recorded on one of the Archiving lines (Lines 2-5). QuickTime content recorded with the Transcoding Line cannot be streamed live at all.
TANDBERG Content Server User Manual 4.3 User Management The User Management menu is used to authorize user privileges. The TANDBERG Content Server does not store user passwords. Administrators can add new users, change user privileges and delete users. Usernames added by the administrator through this menu must belong to valid existing users in the Active Directory domain that the Server has been added to (for details, see the User Configuration chapter of this manual).
4.3.1 Adding Users Enter one user per line or leave a space between each valid username then click the “Add Users” button to add them to the database. If the users are to have Administrator Privileges, select the checkbox to the right of the field before clicking the Add Users button and they will be added as Administrators.
TANDBERG Content Server User Manual 4.4.2 Managing Users An Administrator can add or remove Administrator Privileges or delete users from the database. 4.3.1.1 Deleting users To delete one or more users or administrators, select the check box to the left of their username and click the “Delete Selected” button. They will be removed from the database. Click the “All” text link to select all users and click “None” do deselect the users that are currently selected. 4.3.1.
4.4 Template Editor The contents of a template determine how output from a videoconference is handled by the TANDBERG Content Server to produce the desired outputs.
TANDBERG Content Server User Manual 4.4.
4.4.2 Existing Template By clicking an existing template, the screen will look like this: Clicking on any of the Writers or Outputs on the left hand side of the screen will display the related information on the right hand side of the screen. 4.4.3 Editing an Existing Template Click the Edit button to make changes to the existing template.
TANDBERG Content Server User Manual 4.4.4 Editing a New Template Screen When an existing template is edited, the right hand side of the screen will display the Information for the writer highlighted in orange on the left hand side of the screen. Click the title bar of another writer to display its information on the right hand side of the screen. To order the writers or the outputs within a writer, click on the grip (handle) at the end of the Writer or Output title and move it to the new position.
4.4.5 Serverpush Output Screen If you click on the writer (left hand side of screen) you will see the information on the right hand side of screen in Output and Writer Information The Server name is set to (local) and will be interpreted as IP that the Content Server is using. The Filename base must be the same as the last part of the Streaming path above.
TANDBERG Content Server User Manual 4.4.6 File Output Information Enter the Directory and Filename base for the live conferences in the Output Information part of the screen. For Windows Media, the Directory for files is E:/data/media For QuickTime and Real Media, the Directory for files is E:/data/www Append other folders to the Directory to store files created using this template in their own subdirectory.
4.4.7 Creating a New Template When you click on the “New Template” button from the Template Editor screen you will see a screen like this: Filename: Enter the name of this template. (e.g. WMV8-Default.xml) Job Description: Enter a meaningful description for this job. Templates are sorted in the interface by Job description. 4.4.7.1 Template types If you would like to add outputs for the transcoding line, add Windows Media, Real Media or QuickTime.
TANDBERG Content Server User Manual 4.4.7.2 Windows Media Up to three writers are permitted for a Windows Media template (this means that three outputs can be generated for this format). Each writer will have the following Information: Profile filename Select the right profile for the required type of output. Profiles determine the type of codec used for recording, the streaming bit rate, video framerate and video resolution. Examples: WM8_384K(15fps).
Choose Source: Extended (H.239) video if you want a video with an extended video stream from a H.239 presentation Picture in picture Check this box if you require a picture in picture layout for your output (otherwise the default layout is Picture out of Picture) PIP location Select the location of the Picture in Picture from the drop down menu. For each Writer you can specify File, Network and/or streaming outputs (Server Push).
TANDBERG Content Server User Manual 4.4.7.3 File Output File Output information specifies where the file will be saved for on demand viewing. Directory E:/data/media is the default path if streamed off the Content Server Windows Media streaming server. Filename base Enter characters that will become the base of the filename. Spaces are allowed but no special characters are allowed. Filename format: L .
4.4.7.4 Server Push The Serverpush method, or pushing the live stream to the Windows Media streaming server is the default streaming option on the Content Server. For streaming, enter the following information: The server name of your external Windows Media streaming server or (local) if you are using the Content Server Windows Media streaming server. Add the port which will be 8080 if you are using the Content Server Add filename base.
TANDBERG Content Server User Manual 4.4.7.5 Network Network is used to add the network sink or server pull functionality to the Content Server. It can only be used for Windows Media in situations where you want the external server to request the stream. A network publishing point has to be created on the external Windows Media server to take advantage of this functionality.
4.4.7.6 QuickTime Up to three writers are permitted for a QuickTime template (this means that three outputs are allowed to be generated for this format). The QuickTime format does not allow live streaming. File Output File Output information specifies where the file will be saved for on demand viewing. E:\data\www - the default directory for QuickTime content if streamed on-demand off the Content Server Windows Media streaming server.
TANDBERG Content Server User Manual • Real Media Up to three writers are permitted for a Real Media template (this means that three outputs are allowed to be generated for this format). The Real Media format does not allow for live streaming direct from the TANDBERG Content Server. File Output File Output information specifies where the file will be saved for on demand viewing.
4.4.7.7 H.323 Writer The H.323 Writer allows the creation of templates for Archiving lines, by wrapping H.261 and H.263+ codecs in either QuickTime or Windows Media format The H.323 Writer does not require a profile, but users have to choose the file type – Windows Media or QuickTime. Windows Media Only one file output is supported for this format in a H.
TANDBERG Content Server User Manual 4.4.7.8 Still Image Use this writer if you want to extract still images from the extended video (H.239) stream for lowbandwidth streaming. This writer can only be used in a template which specifies dual video. One writer only is supported. Still images of extended H.239 video are extracted at a specified interval: Specified interval recommended minimum 10sec Specified interval recommended maximum 60sec 4.4.8 Template creation tips 4.4.8.
To setup up a multicast stream from the TANDBERG Content Server first edit the relevant Template (WMV8-MulticastDefault.xml for the Transcoding line or H323-ASF-Multicast.xml for the archiving lines) with the Template Editor. Make a note of the Port used for the Network Output Information as this will be used later in the creation of the new Publishing Point. If you create multiple Templates for Multicast Publishing Points then you must choose different Ports for each.
TANDBERG Content Server User Manual The next steps are to create the multicast publishing point and the multicast announcement file. At this point the administrator should use the Remote Desktop Connection application to connect to the Content Server and the administrative pages of the Windows Media Services. Within the Windows Media Service administrative pages, create a new Publishing Point using the Wizard and choose to create a “Broadcast publishing point”.
The Encoder URL is the IP address of the Content Server followed by the port you selected in the template. E.g. http://127.0.0.1:9990 On completion of the Wizard choose to create a .nsc file.
TANDBERG Content Server User Manual In the Multicast Announcement Wizard choose to create the “Multicast information file (.nsc) and announcement file (.asx)” If the call is already in progress when you run the announcement wizard you can choose to automatically retrieve the stream formats.
to be used in the multicast (note: you can use previously recorded conference movie files for this). Choose whether you want to enable logging or not for the multicast. Set the location of where the (.nsc) and (.asx) files will be created. This should be within the E:\data\www path.
TANDBERG Content Server User Manual Specify the URL to the Multicast Information File. This should be of the form http:///data/Multicast.nsc where is the address of your Content Server. After choosing whether you want to add further meta-data and archive you have completed the announcement wizard. If you are running this wizard while the call is in progress, then you can choose to Start the publishing point when the wizard finishes.
When you have done this setup once you do not need to repeat it for further calls unless you change any of the streaming parameters (such as bitrate or codecs etc). If you have to create further announcement files then retain your previous ones for use in other calls. NOTE: It is possible to create a .nsc file with multiple stream formats within it. This is very useful for handling the multiple bitrates available on the archiving lines. See the Windows Media Services documentation for further information.
TANDBERG Content Server User Manual 4.5 Software Upgrade The ‘Software Upgrade’ page allows administrators to view the software version, device serial number, and option keys installed on the TANDBERG Content Server. The Content Server software can easily be upgraded by adding option keys and installing release keys provided by authorized TANDBERG resellers or partners.
5 Creating and Editing Content The TANDBERG Content Server enables users with ‘Owner’ and ‘Administrator’ privileges to record video calls by dialing out from the web interface and to edit their recorded content. Owners and Administrators need to log in to the Content Server to create and edit their conferences. Click the Log In button at the top right of the screen Enter your username and password that has been given to you by your administrator, or a valid username and password for your domain.
TANDBERG Content Server User Manual You will see a screen similar to this if you are a Conference Owner and have the ability to record calls and edit your recorded content. You will see a screen similar to this if you have administrative privileges.
5.1 Creating Conferences Click on the Create Conference text link in the menu bar. Enter the following details about the Conference: Title The name of the conference that participants will see Description Details about the conference to be displayed beneath the Title in the Conference list Keywords Enter any keywords that can be used when searching for the conference.
TANDBERG Content Server User Manual Make a call Recording Type There are two recording types available - Record / Stream or Archive Record / Stream – If you select the Record/Stream radio button, your conference will be recorded on the Transcoding Line Archive – If you select the Archive radio button, your conference will be recorded on an Archiving Line. You may choose which line you would like to use to record your call. Address Enter the Address of the endpoint you are calling.
Call State Information The display will be updated with the following call information: Click the “End Call” button to finish the call. Calls can also be terminated from the remote end.
TANDBERG Content Server User Manual 5.1.1 Live View Once the call has been made, the following screen will be displayed to the Owner of the conference. NOTE: To view the path to your recorded content, you can click on the Show URL List button to display the movie and slide URLs. When finished, click on the Hide URL List button. The Conference URL will be displayed with the two links also available, Watch and Email.
5.1.1.1 Watch Click to view the live conference. Click on the displayed bit rate to watch the live stream. Depending on the template used for the call, there may be one or multiple bit rates available, or none if the conference is not being streamed. Note: The start up time of the stream is affected by internal buffering so if the video does not play after clicking on the link, click on the play button to watch the presentation.
TANDBERG Content Server User Manual 5.1.1.2 Email Click to send an email with the URL for users to view the Conference.
5.1.1.3 Conference Views While the call is live, the conference details will be displayed in the list of Live Conferences and users will be able to click on a link to view the live presentation.
TANDBERG Content Server User Manual 5.2 Editing Conferences Click on the Edit link to the right of the Conference name to edit its contents. Only Owners and Administrators can edit conferences. Owners can edit their own conferences. Administrators can edit all conferences.
The following conference details can be edited: Title: The name of the conference that participants will see Description: Details about the conference to be displayed beneath the Title in the Conference list Keywords: Enter any keywords that can be used when searching for the conference Copyright: Enter any copyright information about the conference Password: Enter a password to restrict access to this conference.
TANDBERG Content Server User Manual 5.2.1 Slide List Conference owners can click on the Show Slide List button to display and edit the titles of the slides. This will display the slides for the conference. Change the names of the Slide Titles and click Save when they are correct. Return takes you back to same page you came from in the Recorded Conferences list.
5.2.2 Media URL List Administrators can click on the Show URL List button to display the URLs of the movies and the URL path to the presentation slides. This will display the URLs of any on demand movies and the slide path for graphics associated with this conference.
TANDBERG Content Server User Manual 5.2.3 Content Editor Click the Content Editor button to add slides, modify slides and position the slide index points in the presentation. You will see the following screen if you are editing a conference which does not have any slides.
5.2.4 Uploading Slides Click the Upload Slide button to add a graphic to your presentation. Formats You can upload graphics in the following formats: .JPEG, .GIF and .PNG Filesize The filesize of the graphic must not exceed 150 K. Dimensions The Content Editor will resize your graphic proportionally for display in the Content Viewer.
TANDBERG Content Server User Manual To reorder the slide list, click and drag the slide you wish to change. The number to the left of the slide will change dynamically as you move it. not set means that the slide is yet not associated with a marker in the conference presentation.
5.2.5 Deleting Slides Click the DELETE button on the slide if you wish to remove it from the slide list. 5.2.6 Adding Markers Adding markers into the timeline is done by clicking above the video slider bar. This will enter a small inverted triangle to indicate a marker has been added. The first marker entered will correspond with the first slide in the list as above. Entering in a name of the slide will create this marker in the movie as a clickable index point for a user watching the movie.
TANDBERG Content Server User Manual 5.2.7 Removing Markers Click, drag and drop the markers into the white space above to remove the marker from the timeline. This will not change the order of the slides but may drop the last slide off the list if the number of markers is less than the number of slides uploaded.
6 Dialing in to the Content Server Users can record their calls by dialing in to the Content Server from H.323 devices. Depending on the options of the Content Server, up to 5 lines can be used to record calls. Each of these lines will have its own unique H.323 ID or E.164 alias that users can dial (this feature requires a gatekeeper). Once connection to the Content Server has been established, a “Recording in progress” logo will be displayed to the endpoint.
TANDBERG Content Server User Manual If password protection is enabled, users will need to enter a password to view incoming calls live and on-demand. Administrators (and conference owners) can copy and paste the password for the conference from the Conference Edit page and email it to the users with the conference URL. The password is not automatically included in the email for security reasons.
6.1 Scheduling a Call with TMS To schedule a call, go to the Book Meeting Room screen in TMS. Fill in the fields for the meeting room booking with: Conference Title Date of the booking Room to be used Start and End time of the meeting. To Record and Stream the Conference, select the ‘Record and Stream Conference’ checkbox and then CONFIRM the details on the screen. You will be prompted with a message if the date and time for the conference in the room you specify conflicts with another meeting.
TANDBERG Content Server User Manual 7 Viewing Content Users can access a list of available conferences and access the public conferences. They can also access password protected conferences if the administrator or owner has emailed them the password for the conference.
7.1.1 Conference Test Page Click on the Conference Test Page at the bottom right of the screen to check the ability of your screen, browser and plug in settings to view conferences. Example screen display To check the streaming movie in your browser, click View next to the Player you have installed.
TANDBERG Content Server User Manual 7.1.2 The Content Viewer To access the content viewer, click on one of the displayed bit rates for the conference. The Content Window has three parts 1) The video display in the top left hand corner of the window 2) The public and private indexing underneath the video display 3) The presentation of slides or graphics, in the right hand side of the window.
7.1.3 The Video Display >> >> Bit-Rate: 384Kbytes 128Kbytes 56Kbytes Size: 240X180 160X120 320X240 The video can be displayed in a number of different sizes. The example shows three different bit-rates with their recommended sizes for the videos.
TANDBERG Content Server User Manual 7.1.4 The Video Controls 7.1.4.1 The Slide Bar The Slide Bar shows: • the progress of the video downloading, • the position where the video is playing and • a controller you can move to any position in the video. There are two ways that the videos can be viewed. 1. The whole video is downloaded to your computer (pseudo-streaming) The yellow line in the Slide Bar shows you the download progress.
7.1.4.2 Play and Pause & Click the play button and the presentation will play from the current position of the slider. If the video is playing, click the pause button to halt the video at its current position. 7.1.4.3 Audio The sound level controller is for muting and adjusting the volume of the video. Click on the MUTE button to toggle the volume on and off. To increase the volume click + and click - to decrease the volume. Note: Please check your computer’s audio level if no sound can be heard. 7.1.4.
TANDBERG Content Server User Manual 7.1.4.5 Bit rate: The number displayed beneath the Bit-rate e.g. 384K is the current download speed of the video that is displayed on the screen. To choose another speed, click the speed displayed and choose another one. The video will select the new format and start playing from the position you were at with the previous video.
7.1.4.6 Image size If you have selected a video download option that is not the largest size of 320 X 240 pixels, the video will be displayed inside the player and not fill up the window. >> 320X240 To increase the display size, click on Click >> 240X180 160X120 as displayed. to restore to the original size of the video. Note: The image quality will be reduced if you increase the display size.
TANDBERG Content Server User Manual 7.1.4.7 Index The Content Viewer contains two indexes. The Index are the shared indexes for the presentation being played and the Bookmarks are the individual indexes for any user. Index: The items in the index can only be changed by the owner of the conference. By clicking an item in the Index, the video will move and start playing at that reference and display the corresponding slide.
7.1.5 Conference Views Users of the system will see a view of the recorded conferences when they first enter the conference screen. They will be initially sorted by the Conference Date with the most recent conferences first. As the number of conferences increase, the screens will be displayed in groups of 10 with links to view the previous and next group as below. Click on the Prev 10 and Next 10 links to move between the conferences in groups of 10.
TANDBERG Content Server User Manual 7.1.5.1 Sorting Conferences To sort all the conferences in a different order, click the arrow of the pull-down menu as shown to display other sort options. Choose from the list.
7.1.5.2 Searching for Conferences Conferences can be searched by Title, Description and Keywords. To search for a conference, enter the search criteria in the search field and click on the Search button. The conference list will show only those conferences that match your search criteria. Click the Clear button will return all the conferences in the list to you.
TANDBERG Content Server User Manual 7.1.5.3 Conferences Views The three types of conference views are recorded, live and scheduled. Recorded Conferences These conferences were live but have been recorded and are now viewable at any time. To view one of the types of conferences, click on the “View Conferences” text link and choose from the list. Live Conferences They are occurring at the current time.
Scheduled Conferences Happen at a later date. There is no conference content to view but the title, description and scheduled date and time will be displayed. 7.1.5.4 Titles and Details By default, conferences will show their titles and description details. Click the “View Titles” button to see the titles without the descriptions. Click the “View Details” button to restore the view to show the descriptions.
TANDBERG Content Server User Manual 7.1.5.5 Access to a Recorded Conference Each recorded conference will have details displayed of the player type and the bit rates that can be viewed. Conferences may be available in a range of player formats: Windows Media Player QuickTime RealPlayer Your browser needs to be set-up correctly for you to view a conference using either player. Please see your systems administrator if you are unsure of how your computer is set-up.
8 Appendices Appendix 1 – LED panel menu structure Appendix 2 – Compatibility Appendix 3 – Troubleshooting guide Appendix 4 – Example XML File Appendix 5 – TANDBERG Content Server port assignment 95
TANDBERG Content Server User Manual Appendix 1 – LED panel menu structure - Main Menu IP Settings Commands Address Type: - IP Settings IP Assignment IP Address Subnet Mask Default Gateway - Commands Restart Shutdown Restore Factory IP Address: Edit Address 000.000.000.000 Save Changes? No Yes Subnet Mask: Edit Subnet 000.000.000.000 Save Changes? No Yes Gateway: Edit Gateway 000.000.000.
Appendix 2 – Compatibility Platform Browser version 1. Check the platform, browser and browser version, then select the appropriate streaming format for content creation and playback as per the compatibility matrix below: Streaming content format OS MAC WIN Player version Browser QuickTime Windows Media Real Media Netscape 7.1 and 7.2 Yes No No Mozilla 1.7 Yes FireFox 1.0 Yes Netscape 7.2 Yes Yes Yes Mozilla 1.7.12 Yes Yes Yes 2 Yes Yes Yes Internet Explorer 6.
TANDBERG Content Server User Manual Mozilla and Firefox browsers require ActiveX control plugin to be installed to display the movies in Windows Media WMV and ASF formats. Download Active X control plugin from http://www.iol.ie/~locka/mozilla/plugin.htm#download ActiveX plugin are browser-version specific. If users download the wrong version of the plugin, this can break their browser.
Appendix 3 – Troubleshooting guide Dialing out from the Content Server interface - Create Conference Message Solution Please enter an address for your call. Ensure that you have typed a valid IP address, H.323 ID or E.164 alias address in the Call Information: Address field Call State: PARTY_NOT_REGISTERED Check that the IP address, H.323 ID or E.164 alias address you have typed in the Call Information: Address field is valid and that the device you are trying to dial is registered to the gatekeeper.
TANDBERG Content Server User Manual Site Settings Message Solution The TANDBERG Content Server service is not responding, please restart the service remotely or via the appliance front panel. The Server is not responding and has not for some reason restarted the service automatically. The administrator needs to restart the service via remote desktop or the LCD panel.
Appendix 4 - Example XML File An example of a XML file for a Transcoding Line template which results in three formats at two bitrates each (six outputs). PAGE 112TANDBERG Content Server User Manual audio_only="false">
PAGE 113Appendix 5 – TANDBERG Content Server port assignment Ports used by the TANDBERG Content Server: Content Library and Viewer: HTTP 80, HTTPS 443 Windows Admin Web Interface: HTTP 8099, HTTPS 8098 Windows Media Server Web Admin: HTTP 8097, HTTPS 8096 Windows Media Services: Push HTTP 8080 RTSP 554 MMS 1755 Internal XMLRPC communication to the Content Server H.323 client HTTP 8008 Video conferencing to H.
