Contents Getting started Contacts Status User Guide TANDBERG Movi 3.0 www.tandberg.
Contents Contents Getting started Contacts Status Settings Troubleshooting What’s in this guide? Getting started Closing Movi Signing in....................................................... 3 Making a call.................................................. 3 Receiving a call.............................................. 3 Pop-up toolbar............................................... 3 Closing and reopening the control window.... 6 Signing out.....................................................
Contents Getting started Getting started Contacts Status Getting started Settings Troubleshooting Receiving a call When someone calls you on Movi, this dialog will appear: The Movi software client is usually made available to you by your company’s IT administrator. A web camera, a microphone, and loudspeakers or a headset must be connected to your PC for Movi to work correctly (see page 9).
Contents Getting started Getting started Contacts Status Settings Troubleshooting Window and camera control Presentation sharing Selfview During a call, you can share one of your application windows, such as a PowerPoint presentation. Selfview is the option to see your own camera image. How to share in the Movi control window opens the video window in selfview mode even when a call is not active. You may for example want to check that your camera angle is correct before initiating a call.
Contents Getting started Contacts Contacts Status Settings Troubleshooting Contacts Recent calls The My contacts list contains endpoints and Movi users whose video addresses you have stored for quick retrieval and reuse. Recent calls is an overview of your latest outgoing, incoming, and missed calls. You can use the list to redial and to add callers and recipients from the list as contacts. Note: The My contacts list is stored per user.
Contents Getting started Contacts Status Status Settings Troubleshooting Presence status Closing Movi Status messages in Movi Closing and reopening the control window Your Movi presence status is reflected in search results and contact lists. 1. Click on the X in the upper right corner to close the Movi window while remaining available to receive calls. 2. Movi is now placed in your computer’s systray in the lower right corner of your screen.
Contents Getting started Contacts Status Status Using the keypad (DTMF) Settings Troubleshooting Using the keypad during conferences The keypad may also be used for changing the layout of your video window and far-end camera control during conferences. When to use the keypad Note: This feature relies on the TANDBERG MCU, which may or may not be part of your TANDBERG setup. If in doubt, talk to your IT administrator.
Contents Getting started Contacts Status Settings Settings Settings Troubleshooting Notifications and ring tone You can decide when and how Movi shall notify you when calls come through. Movi comes with predefined settings that should work out of the box for most users. To change the ringtone, follow these steps: on the Movi control window brings up the Settings dialog. 1. Use the drop-down menu and select one of the alternatives. 2. Listen to the tone by clicking the Play button.
Contents Getting started Contacts Status Settings Troubleshooting Troubleshooting Troubleshooting System requirements Others cannot hear you PC requirements If the other call participant(s) cannot hear you, make sure your microphone is properly connected and not muted. • Processor Any processor supporting SSE2 (such as Pentium IV) or better You cannot hear others • Memory 512MB RAM or more If you cannot hear the other participant(s), the problem could be audio not being sent from their end.
Contents Getting started Contacts Status EUROPEAN HEADQUARTERS TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Fax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com U.S. HEADQUARTERS TANDBERG 1212 Avenue of the Americas 24th Floor New York, NY 10036 Telephone: +1 212 692 6500 Fax: +1 212 692 6501 Video: +1 212 692 6535 E-mail: tandberg@tandberg.com Copyright © TANDBERG 2009. All rights reserved.