Content Server 4.
Contents Contents .............................................................................................................................. 2 Logging in to the web interface ......................................................................................... 6 Supported browsers, plugins & platforms ........................................................................ 7 Supported browsers ...........................................................................................................
To change the media storage location from the default E: drive to a NAS .................................... 40 Changing the storage location back to the default storage location ..................................................... 42 Changing the storage location from one NAS location to another ........................................................ 42 Displaying the Categories list ..........................................................................................
Configuring site settings .................................................................................................. 89 Displaying gatekeeper registrations ................................................................................ 97 Displaying SIP registrations............................................................................................. 98 Exporting and importing conferences .............................................................................
Changing the local administrator account password .................................................. 117 Changing the local administrator account password .......................................................................... 117 Restoring to Content Server defaults ............................................................................ 118 LCD status display and button functions .............................................................................................
Logging in to the web interface What you see when the TANDBERG Content Server web interface opens depends on whether guest access is enabled: If guest access is enabled, you see the list of recorded conferences that guest users have permission to see. As the guest user you can play some or all of these conferences. If guest access is not enabled, you are prompted to log in (also called authenticating). After you have logged in, the list of recorded conferences is displayed.
Supported browsers, plugins & platforms TANDBERG recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully. Supported browsers Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser. The Conference play properties check determines the conference formats that you can watch on your computer and displays this information in your Preferences.
Editing user preferences After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role. Go to Preferences in the top right of the window. To update your preferences, edit the fields using the table below and click Save.
Field Field description Usage tips issues. To re-determine the speed of your internet connection, select the check box if necessary and click Recheck properties. Available players Whether Windows Media, QuickTime, means that conferences using that Flash and Real Media players are format cannot be viewed in your available on your computer, and therefore browser. whether you can view these conference If you see 'player is not installed on formats in the Content Viewer.
Understanding the conference lists Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role. Which conferences you see in the lists depends on the permissions set on the conference. (Permissions determine who can view or edit the conference.) To display the Conference lists, go to View Conferences. Live conferences list This list shows calls that are currently being recorded.
Role What you see are being processed and after they have been processed. Creator All recorded conferences that you have permission to view or edit are listed, both while they are being processed and after they have been processed. Site manager All recorded conferences are listed. Site managers can edit all recorded conferences. Common features These pages have a number of common features: Category: Select a Category from the drop-down list to only see conferences belonging to that Category.
o If these links do not appear, streaming outputs have not been created for the conference. o If you see a icon beside the Play button and Play is disabled, you do not have the appropriate media players installed on your computer to watch the conference. Click on the icon to find out which players you are missing and see your preferences for more information.
Watching a conference in the Content Server web interface The Content Viewer is opened when you ask to stream/play a conference. Watching a conference To stream a conference using the Content Viewer: go to the appropriate View Conferences page and click the thumbnail, the conference name or the Play button. The conference is displayed at the best quality for your connection, as determined automatically or entered manually in Preferences. The conference indexes are displayed, if there are any.
The Content Viewer playing an example conference with main and dual videos and an index: The Next layout button changes where the Content Viewer shows the main and dual videos (if a separate dual video is available), and the index (if a conference editor has added one). This button is not displayed if it is not possible to switch layouts. The Slide list button displays the still images taken of the dual stream for conferences with Audio-only or Small outputs.
Using the Content Viewer with Silverlight The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them.
Watching a conference on your computer If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet connection. After the conference has been saved on your computer, you can watch it as often as you like. Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created.
Watching a conference on a portable device (iPod or Zune) If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an intermediary device and then load the conference to the iPod/Zune as you would any other file. After the conference has been loaded on the device, you can watch it as often as you like.
Sending a link so others can watch a conference Click Share and then Email in the Recorded conferences page to share conferences with others. The Share link only appears for conferences with streaming outputs. (Note that the fact that you can watch the conference does not automatically mean that the person you send the conference link to will be able to watch it: this depends on the conference permissions.) If the conference requires a password for security, a prompt is displayed when the link is used.
Calling out to record If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference. Scheduled - as opposed to ad hoc - conferences can be recorded using the TANDBERG Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online help for more information.
Field Field description Usage tips Recording alias. Dial number Enter the address of the remote endpoint or system to call. The address can be: an IP address. an H.323 ID or E.164 alias, if the Content Server is registered with a gatekeeper. a SIP URI, if the Content Server is registered with a SIP registrar. Advanced call settings Expand these setting to selects your own bandwidth and call type.
Field Field description Usage tips displayed in the View conferences easier for users to find and search for the pages. conference. Description Details about the conference to be displayed beneath the name. Speaker Name(s) of the conference speaker(s). Location Where the conference takes place. Copyright Copyright information about the conference. Keywords Keywords that can be used to search for the conference.
Field Field description Usage tips full LDAP name (for example, ―CN=group.name, OU=staff, DC=company, DC=com‖). Note: Only enter groups and users that have been added to the Groups and users list on the Content Server (see Adding and updating groups & users) in this field; otherwise, the entry will be removed when you click Check access list or Place call. Password If required, enter a password to restrict streaming access to this conference and the ability to download content.
Using TMS to schedule conferences to be recorded on the Content Server TANDBERG recommends that you use the TANDBERG Management System (TMS) for scheduled calls that you want to record with the Content Server. This is because TMS is aware of the Content Server's capabilities so that resource conflicts are resolved at the time of the booking.
Editing conferences - overview After a conference has been recorded, conference editors can update the conference as follows: Editing conference information and permissions: conference information is used to search for the conference in the Recorded conferences list. Conference permissions define who can view the conference and who can edit it.
Editing conference information & permissions Conference editors can update the conference information and permissions of conferences that they are editors of at any time. Site managers can do this for any conference. (To change, add or delete conference outputs, see Managing conference outputs.) To edit conference details: 1. Go to View Conferences > Recorded. 2. Click Edit and then Edit conference. 3. Update the fields using the table below. 4. Click Save.
Field Field description Usage tips than 30 minutes. Conference permissions Who can view this conference Groups and users who can view the conference. Use Check access list to validate your entries: they are also checked when you Save. One of: Allow access to all users, including guests: If Allow guest access is selected in Site settings, this field is displayed. If selected, all users including guests can view the conference.
Field Field description Usage tips conference and to site managers. or download the conference. Make recorded conference available for viewing Select to make the conference available for groups and users specified in Who can view this conference above. When not selected, then the groups and users specified in Who can view this conference above do not see the conference in the Conference list.
Managing conference outputs Site managers and editors of the conference can: Add new on demand outputs for that conference. The conference outputs will be added into the Offline Transcoding Queue for processing and transcoding will start when all the conferences higher in the queue have been processed. Note that the total number of outputs can now exceed the six permitted when a conference is created; however, adding outputs puts an added transcoding load on the Content Server and uses more disk space.
Field Field description for general purpose download for general purpose section. Distributed to Podcast Producer or iTunes U Select to open the Outputs for distribution to Podcast Producer or iTunes U section where you can edit output settings for Podcast Producer and iTunes U. Usage tips Outputs to view in the Content Server web interface Output layout Select the layout to use.
Field Field description Usage tips stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again. On demand formats Select up to three of the four formats: All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed.
Field Field description Usage tips Output layout Select the layout to use. If the conference was recorded without a dual video stream, this will be the single video layout where one movie file is created showing the main video stream. If the conference was recorded with a dual video stream, then this is one of: Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated.
Field Field description Usage tips the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again. Formats Select up to three formats. Sizes Select up to two sizes. Because the outputs will be downloaded and viewed on a computer, the quality of the internet connection is not an issue, other than the time it takes to download.
Field Field description Usage tips Outputs to view in the Content Server web interface Displays information about the outputs created viewing in the Content Viewer by the selections above. The following information is shown for each output: a description: the format, layout and size the status the physical path and file name if the output‘s Media server configuration writes movies to the default media location how the output was transcoded (live or offline).
Field Field description Usage tips the bandwidth in kbps (kilobits per second) and dimensions Outputs for distribution to Podcast Producer or iTunes U Displays information about the outputs created for distribution to Podcast Producer or iTunes U by the selections above.
Indexing, cropping & concatenating conferences in the Content Editor You can use the Content Editor to edit conferences that you are an editor of. Site managers can edit any conference. The Content Editor can: Add indexes and manage index points. Crop the conference by changing its start (in point) and/or end (out point). Concatenate conferences: that is, join another conference to the one already open in the editor.
The bottom section of the Content Editor has: the conference volume, play and pause controls. in and out sliders to change the start and end points. a Join recording button to append another conference to this one. Indexing a conference Play the conference and pause it where you want an index, or click on the seek bar to jump to a point in the video, then click Add index. Type in a name and click Save and close.
Concatenating conferences To be able to join conferences, you must have edit access to both conferences (or have the site manager role) and the conferences must have streaming outputs in the same format and size (for example, Windows Media, Medium) and the same dual video status: it is not possible to join two conferences if only one of them has a dual video stream. To join two conferences: 1. Open the conference in the Content Editor as described above. 2.
Understanding recording configurations The Content Server records calls and can produce the resulting conferences in a range of formats and sizes for users to watch or download. Conferences can be made available to all or selected users, and given information to make them easier for users to find. All this is controlled by a configuration called a Recording alias. See Displaying the Recording alias list. If the system defaults are not suitable, then you can configure the following.
Default conference permissions that specify who can view and edit conferences created with this Recording alias. The groups and users specified must be added to the Groups & users list first. When a conference is created, the following properties are copied from the Recording alias used to create it to the new conference: Live and on demand outputs from the Template. On demand outputs can be changed by conference editors or site managers in Manage Outputs after the conference has finished recording.
Storing recordings The default location for media files is drive E:. You can change this to store files on a Network Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the Content Server. Then media will be recorded to a temporary directory on the Content Server before automatically being moved to the NAS. The Content Server streams the media from the NAS.
Note: The TCS Wizard can run under the following user accounts: a domain administrator account the special domain account, MYDOMAIN\TCSNASUSER the local administrator account 4. Configure the NAS, if you have not already done so. a. Log on to your NAS using Windows Remote Desktop Connection. b. Set up a shared folder. c. Set permissions on the share to allow the Content Server and the shared account (MYDOMAIN\TCSNASUSER in this example) full control over the share.
Note: If the password for the domain account that the Content Server uses to access the NAS share changes subsequently, complete step 4 below. If you want to use another domain account, complete all the steps: 1. Add the new domain account to the Administrators group first: go to Start> Administrative Tools> Computer Management. 2. Select System Tools > Local Users and Groups > Groups. 3. Double-click Administrators and add the new domain account to the Administrators group (see step 3 above). 4.
Displaying the Categories list A conference can be assigned a Category to make searching for conferences faster. Six Categories come with the Content Server: Announcements, Education, General, Meetings, News and Training. Each Category has a name and can have a description. Site managers can display the Categories list: go to Management settings > Categories. From the Categories list, they can: Edit existing Categories: click Edit for the Category that you want to change.
Adding & editing Categories Administrators can add and edit Categories. A conference can be assigned a Category to make searching for conferences faster in the View conferences pages. To add a new Category: 1. Go to Management settings > Categories. 2. Click Add category. 3. Enter a Name and, if required, a Description. (Descriptions are optional and are displayed only in the Categories list.) 4. Click Save. To update a Category: 1. Go to Management settings > Categories. 2.
Displaying the Recording alias list Recording aliases are used to record calls and contain all the information about how the new conference is created. The Content Server is delivered with a number of default Recording aliases called: Default Live and OnDemand: conferences created using this Recording alias can be streamed while the call is ongoing, and also watched after the conference completes and has been transcoded.
The following information is displayed for each Recording alias. Field Field description Name The name of the Recording alias. H.323 ID The unique H.323 ID to be dialed to record using this Recording alias. The Content Server must be registered with a gatekeeper to use an H.323 ID (that is, a gatekeeper is enabled in Site settings). If the Content Server is registered as a Gateway, the H.323 ID must be prefixed by the H.323 gateway prefix specified in Site settings as displayed here. E.
Adding & editing Recording aliases Site managers can create and update Recording aliases which define several recording properties. One of these is the Recording alias type which determines whether it is a System Recording alias or a Personal Recording alias. Personal Recording aliases have an Owner other than the local administrator and the Owner of a Personal Recording alias can edit some of the properties of that Recording alias - as explained in the table below.
Field Field description Usage tips users with a creator or site manager role. By default, only site managers can edit System Recording aliases. Conferences recorded with a System Recording alias are automatically made available when the conference finishes. Personal Recording alias owner For Personal Recording aliases, select the owner from the dropdown list. The list displays users and groups whose role is either site manager or creator.
Field Field description Usage tips outputs this Recording alias. Check the Template Outputs to ensure that appropriate outputs will be generated when a conference is created using this Recording alias. deleted) by site managers: click Add or Edit. Clicking Return in the Template page returns you to this page. The Recording alias Owner cannot add or edit Templates, but they can select a different one to use with their Recording alias.
Field Field description Usage tips incoming call or displayed as the The Recording alias Owner can change default when you go to these fields. Conference setup > Create conference. Location The location of the conference used when a conference is created by an incoming call or displayed as the default when you go to Conference setup > Create conference.
Field Field description Usage tips (logged in) users can view the conference. Allow access to only these authenticated groups and users: If selected then only groups or users entered in the field below can view the conference. Enter all or part of the name or display name of the group or user - either one per line or separated by a semicolon. If only part of a group or user name has been entered, then clicking Check access list or Save adds all matching groups and users to the list.
Field Field description Usage tips available Who can view this conference above. Conference list until the conference is made available by an editor (see Who can edit this conference below). This may be useful if editors want to make changes to the conference before making it available to others. This option is always enabled for System Recording aliases. The Recording alias Owner can change this field.
Displaying the Template list A Template determines how a conference is recorded, streamed and played back: Whether the conference can be streamed live or only on demand or both. Formats supported: for example, Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash or Real Media. The sizes for the outputs. Outputs for playback in portable devices (iPod or Zune). Outputs for uploading to your iTunes U account or your Podcast Producer server. Outputs for downloading to your computer.
Adding & editing Templates Site managers can add new Templates and update existing ones: To edit a Template, go to Management settings > Templates and click Edit for the appropriate Template. Then update the fields as required using the table below and click Save. To create a new Template either: o Go to Management settings > Templates and click Add Template. Then complete the fields using the table below and click Save.
Field Field description Usage tips Podcast Producer and iTunes U. Outputs to view in the Content Server web interface Output layout Select the layout to use. One of: Two videos: creates one stream for the main video stream and one for the Dual video stream to be displayed in the Content Viewer. If the dual video stream is not used during the call, then only the main video stream is shown during on demand playback.
Field Field description Usage tips Media Player on a PC or available for Apple Mac when the correct plugins using Silverlight on an Apple have been downloaded and installed. Mac. MPEG-4 for playback using QuickTime player. MPEG-4 for playback using Flash player. Real Media for playback using Real Media Player. On demand sizes Select up to two conference sizes based on your users' streaming environment and internet connection Audio only: For use when users have very poor quality internet access.
Field Field description Usage tips For Live Media server configuration settings select the Media server configuration to use for live streaming. If none are configured, you see: Your movie(s) will not be broadcast live until you have a live enabled Media server configuration set up. Outputs to download for portable devices Output layout Select the layout to use. One of: Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated.
Field Field description Usage tips location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again. Formats Select up to three formats. Sizes Select up to two sizes. Because the outputs will be downloaded and viewed on a computer, the quality of the internet connection is not an issue, other than the time it takes to download.
Field Field description download for portable devices outputs that will be created by this Template for Portable Devices. Outputs to download for general purpose Displays information about the outputs that will be created by this Template for download to users' computers. Outputs for distribution to Podcast Producer or iTunes U Displays information about the outputs that will be created by this Template for distribution to Podcast Producer or iTunes U.
Displaying the Media server configurations list Media server configurations tell the Content Server where the media for a conference is stored and how it is streamed. Media server configurations can also be used to automate the process of uploading recorded content to Apple‘s Podcast Producer server for completion and publishing using a Podcast Producer workflow or to Apple's iTunes U for content distribution.
Adding & editing Media server configurations Site managers can add new Media server configurations and update existing ones: To edit a Media server, go to Management settings > Media servers and click Edit for the appropriate entry. Then update the fields as required using the table in the appropriate section below and click Save.
Field Field description Usage tips A descriptive name for the Media server configuration. The name will be used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field. Server settings Name Support live unicast Whether the server is to streaming support live unicast streaming and to display the Live unicast streaming settings section. If selected, enter the Server address.
Field Field description existing using the settings from existing publishing points. Enter the name of the existing publishing points for the Main and Dual video streams (they can be the same publishing point, if required). Publishing points: Use existing Select this option if you have created publishing points on the streaming server that you wish to use. Enter the name of the existing publishing points for the Main and Dual video streams.
Field Field description Usage tips address that the Content Server will stream to. The range of allowable IP addresses is from 224.0.0.1 to 239.255.255.255. The multicast address you need to enter depends on the configuration of your network. Server uses the first two octets of the IP address specified in the Destination multicast IP address of the WMS Multicast Data Writer properties of the multicast publishing point, but it dynamically assigns the last two octets; for example, if 10.0.1.
Field Field description Usage tips Write movies to an alternate location Select to write media to an Choose this option if the streaming server is external streaming server using on an external server which has a shared a shared drive or UNC path. drive accessible to the Content Server. Enter the shared drive or UNC path, e.g. \\servername\share in the Alternate path field. FTP movies to location Select to use FTP to transfer media files to an external streaming server.
(RTSP) on-demand streaming of MPEG-4 for QuickTime. Only QuickTime and Darwin Streaming Servers are supported for streaming MPEG-4 for QuickTime content. Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available. Unicast live streaming from QuickTime or Darwin servers (RTSP announce) is also tested when the Media server configuration is saved.
Field Field description Usage tips from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Server. User name The user name to authenticate to the streaming server. Password/Password The password to authenticate to confirm the streaming server. Use default live URLs Select to use live URLs generated by the Content Server. Use alternate live URLs Select to supply your own URLs for live streaming.
Field Field description Usage tips Write movies to an alternate location Select to write media to an external streaming server using a shared drive or UNC path. Choose this option if the streaming server is on an external server which has a shared drive accessible to the Content Server. Enter the shared drive or UNC path, e.g. \\server name\shared in the Alternate path field. FTP movies to location Select to use FTP to transfer media files to the external streaming server after the call has ended.
Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available. Unicast live streaming from the Wowza Media Server for Flash (RTSP announce) is also tested when the Media server configuration is saved. You can set up a Media server configuration for a Wowza Media Server for Flash to do live and/or on demand streaming.
Field Field description Usage tips Name A descriptive name for the Media server configuration. The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field. Server address The IP address or DNS name of the server. Server settings Support live unicast Select whether the server is to streaming support live unicast streaming and to display the Live unicast streaming settings section.
Field Field description Usage tips Write movies to the default media location Select to have media written to the Content Server‘s default media location: this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured. Do not choose this option if you are streaming from an external streaming server. You can check the default media storage location in the Server overview.
Field Field description Usage tips this Media server require different path or filename information from that generated by the Content Server. Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs. Media server configuration: Real Media Streaming Server Only the Helix Streaming Server is supported for streaming Real Media content.
Field Field description Usage tips Server. Broadcast point. Broadcast point The Broadcast point for the streaming server. This is used in the default live URL. If you have not manually changed it on your external server, the broadcast mount point for Server G2 is "encoder", and for Server 90 is "broadcast". Use alternate live URLs Select to supply your own URLs for live streaming.
Field Field description Usage tips Use default on demand URLs Select to use the default on If you select this option, also enter the demand URLs generated by the Broadcast point. Content Server. Broadcast point The Broadcast point for the streaming server. This is used in the default live URL. Use alternate on demand URLs Select to supply your own URLs for on demand streaming; that is, if the on demand URLs require different path or filename information from that generated by the Content Server.
Media server configuration: iTunes U Server iTunes U is a third-party product provided by Apple. For setup and support information on iTunes U, go to: http://www.apple.com/support/itunes_u/. Field Field description Usage tips Name A descriptive name for the Media server configuration. The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field. Site URL The Site URL provided by Apple which identifies this iTunes U account.
Displaying the Call configurations list To display the Call configurations list, go to Management settings > Call configurations. The Content Server is delivered with a default System Call configuration. It is used in the pre-installed Recording aliases - Default OnDemand Only and Default Live and OnDemand. From the list, site managers can: Add new Call configurations: click Add Call configuration. These Call configurations can then be selected in a Recording alias.
Adding and editing Call configurations Site managers can add and edit Call configurations. The Call configuration is used by a Recording alias. See Understanding recording configurations. To add a new Call configuration: 1. Go to Management settings > Call configurations. 2. Click Add Call configuration. 3. Complete the fields using the table below. 4. Click Save. You can also use an existing Call configuration, change its fields (see below) and then click Save as.
Field Field description Usage tips codecs advertized for calls using this Call configuration. compliance. Audio codecs Select the audio codecs to be advertized for calls using this Call configuration. G.711 must be enabled for standards compliance.
Understanding groups & users Access to view conferences Who can view conferences can be configured: Content Server wide with the Allow Guest Access field in Site settings. o When guest access is selected, entering the Content Server‘s address in a web browser displays the View conferences menu: you do not need to authenticate (log in). o If guest access is not selected in Site settings, then every user has to log in. For individual conferences: o All users can be allowed access to a conference.
Who can view or edit a conference A conference specifies who can view it and who can edit it. Users who can view a conference see the conference in the listing and are able to watch and download it. Editors of a conference can edit conference permissions and metadata, use the Content Editor to change the conference, add further outputs to a completed conference using the Manage outputs page, and delete the conference.
displayed but they can find out their role after they have logged in by going to their Preferences. See Editing user preferences. Note: Before changing authentication mode to LDAP, a site manager must add at least one LDAP group or user with the site manager role to the Content Server.
5. Add every user individually to the Content Server in the Add groups or users page with the correct role (viewer, creator or site manager). See Adding and updating groups & users. Local users must be entered in the format: MACHINENAME\user.name:Display Name (optional). Note that local authentication does not support groups. 6. All users now have access to the Content Server using the username and password of their local account. Their role is the one assigned to them individually.
Displaying the Groups & users list The Content Server has one predefined user - the local administrator with the default password TANDBERG. We strongly recommend that you change this password - see Changing the local administrator account password. Users can access the Content Server either as a guest - without the need to log in (if this is allowed in Site settings) or by logging in (authenticating). To understand more about groups and users, see Understanding groups & users.
Adding & updating groups and users Site managers can add new groups or users to give them a role (see below), and update existing ones. TANDBERG recommends working with groups where possible and then users can be added automatically: if you have not already done so, read the topic Understanding groups & users before continuing: To add a new group or user, go to Management settings > Groups and users and click Add Groups or Users.
Field Field description Usage tips per page page in the View conferences pages. 10 or 20. Conference Category on login The conference Category displayed in the View conferences pages when you log in. See Displaying the Categories list for more information. Recording aliases per page Only displayed if the group or user has a creator role: the number of Recording aliases displayed per page. The default is 20, but you can select 5, 10, 20, 50 or 100.
Displaying the server overview To display the Server overview page go to go to Management settings > Server overview . This page displays the status of the Content Server and is automatically updated every ten seconds. On a standalone Content Server, apart from adding option keys to activate features, you cannot update any fields on this page. For a Content Server in a cluster, this page is also used to set the System name, H.323 IDs and E.164 aliases. The following information is displayed.
Field Field description Usage tips interface for Windows Server administration: go to Maintenance > Shutdown > Restart. Error: The Content Server is out of disk space less than 5% disk space remains free on the C: or E: drive, or on the network attached storage (NAS), or the Content Server has lost connection to the NAS. Current calls are dropped, and new calls or offline transcoding jobs are not accepted.
Field Field description Usage tips Path/disk space The total available disk space, free disk space and the free disk space as a percentage of the total for the C: and E: drives. If the media storage location is on a NAS (see below), disk space on the NAS is also displayed. The graphic space indicators turn red if free disk space is less than 10%.
Configuring site settings Site settings must be configured before using the Content Server. To open Site settings, go to Management Settings > Site settings. Most settings in the Site settings page can be applied while the Content Server is in a call without affecting current calls; however, if you change a setting that requires all calls to have ended before it takes effect, the Content Server automatically enters Configuration Reload mode and will not accept new incoming calls or make outgoing calls.
Field Field description Usage tips Frontend address The IP address or DNS name of the Content Server. Clicking Save checks the address. Changes to this page are not saved if a connection cannot be made to the specified address or it is not that of this Content Server. If specified, this address is used for the Share link displayed on the Recorded conferences page and the conference URL displayed on the Edit conference page.
Field Field description Usage tips prefix be entered before the E.164 alias of a Recording alias when calling the Content Server. prefix will be used for Recording aliases with no live streaming outputs; the live gateway prefix will be used for Recording aliases with live streaming outputs. For more information, see Displaying the cluster overview. Q.931 port If in a cluster, the non-live and live Q.931 ports used for H.323 call setup can be changed.
Field Field description Usage tips Q.931 ports in the Gatekeeper settings section above. The port range specified in Port Range, above for example 3230 to 3270. Contact your TANDBERG reseller for more information. SIP settings Registration status Displays the status of Content Server‘s registration with the SIP registrar. Click View all SIP registrations to display a page showing all the system and Recording alias registration details. See Displaying SIP registrations.
Field Add LDAP server Field description Usage tips If you select either Domain or LDAP authentication, expand the LDAP server section and enter the details of a Microsoft Active Directory server. To enter details for more than one LDAP server, click Add LDAP server. Currently, only Microsoft Active Directory Server is supported. Clicking Save checks the LDAP server settings because the Content Server attempts to bind to the LDAP server.
Field Field description Usage tips Base DN examples: OU=employees,DC=company,DC=com OU=marketing,OU=employees,DC=co mpany,DC=com In this example, OU ‗marketing‘ is contained within the OU ‗employees‘; therefore, OU=employees,DC=company,DC=com identifies all employees including the Marketing department and OU=marketing,OU=employees,DC=co mpany,DC=com identifies users from the Marketing department only.
Field Field description Usage tips after conference has finished conference finishes and then complete the other fields in this section. Clicking Save checks the email SMTP settings and a warning is displayed if a connection to the SMPT server fails. However, changes to the page are still saved, even if the email settings are incorrect. specified in the Recording alias used to make the conference. The email contains a link to find the conference in the Recorded conferences page.
Field Field description Usage tips Recording alias is used for recording and/or streaming the call. Default Media Specify which Media server configuration server is shown by default in the Media server configurations configurations lists when adding or editing a Template, or in the Manage outputs page of a conference. Live Windows Media Non-Live Windows Media The preconfigured Media server configuration, Local Windows Media Streaming Server, is used by default.
Displaying gatekeeper registrations To display detailed information about gatekeeper registrations, go to Management settings > Site settings and click View all gatekeeper registrations. This is a status page: you cannot edit any fields. The following information is displayed. Field Field description Usage tips Gatekeeper registration status Registered to The IP address or DNS name of the H.323 gatekeeper that the Content Server is currently registered to.
Displaying SIP registrations To display detailed information about registrations with a SIP registrar, go to Management settings > Site settings and click View all SIP registrations. This is a status page: you cannot edit any fields. The following information is displayed. Field Field description Usage tips SIP registration status Status Whether the registration is Active. A and status of Active means that the Content Server has contacted the SIP registrar and can make registrations with it.
Exporting and importing conferences Conferences can be copied from one Content Server to other Content Servers by site managers, one at a time. To do this, use the export/import functionality. Copying a conference involves: 1. Exporting the conference as a .tcb file. 2. Downloading this file to an external directory.
4. Click Download exported conference and save the exported .tcb file to an external network location. The .tcb file remains on the source Content Server for a week from the date of exporting before being automatically deleted. During this time you can update the information and outputs for this conference and export it again by clicking Update exported conference. This replaces the original .tcb file with an updated one.
Displaying the cluster overview Up to ten Content Servers can be clustered to increase the total call capacity and improve redundancy and resilience. Such a cluster uses scalable external storage, an external Microsoft SQL Server database, and provides one web interface for viewing and managing the cluster. Video conferencing calls are balanced across the cluster by the VCS. The use of a network load balancer ensures that incoming HTTP user requests are spread evenly across the servers in the cluster.
Working with the logs To view the Content Server logs go to Management settings > Server logs. The logs from the Content Engine are displayed by default: to view other logs, select from the drop-down list. To view a log, click the name of the log file and select to open it or save it. If the list is long, there may be more than one page: click on a page number to display the logs. To delete a log, select it and click Delete selected. (The current log is displayed at the top of the list.
Content Library logs The Content Library logs include information reported by the web interface. Most log entries can be ignored unless something unexpected has occurred while using the interface. The phperror log file rolls automatically when the file size is approximately 5 MB: click Roll log file to start a new log file manually.
Backing up and restoring the Content Server TANDBERG recommends that you back up the Content Server regularly and also before you upgrade it or install a security update. This topic explains how to do both scheduled and ad hoc backups. It also provides instructions for restoring the Content Server, if required. It is very important to follow the procedure as described here; otherwise future upgrades may not work.
5. In What to back up, select Let me choose what to back up and click Next. 6. In Items to back up, expand My computer, select Local Disk [C:], Local Disk [E:] and System State and click Next. 7. In Backup type, destination and name, browse to the network location or USB drive that you want to back up to, type a name for the backup and then click Next. 8. In Completing the backup or restore wizard, check the summary of your choices and click Finish.
14. In Completing the backup or restore wizard, check the summary of your choices and click Finish to schedule the backup. The backup process will run according to the schedule that you set up. Restoring from a backup Make sure that you are using a backup taken from the same Content Server that you are restoring. If you want to restore to a different Content Server, contact your TANDBERG reseller.
Shutting down and restarting the Content Server The Content Server can be shut down using the LCD panel. TANDBERG recommends that you end all calls on the Content Server before you shut down; otherwise the conferences may fail. Note: If calls are in progress when the shut down occurs, the recorded conferences appear in the Recorded conferences list but may be unusable. They can be deleted in the normal way.
Restarting the Content Server 1. Make sure that the Content Server is not recording or transcoding; that is, the LCD displays online. 2. Press 3. Go to Commands > Restart. 4. Select Yes to confirm. to display the LCD's main menu. You see the message 'Restarting' on the LCD. You can also restart the Content Server from the Windows Server administration interface: go to Maintenance > Shutdown > Restart. Shutting down 1.
Upgrading the Content Server It is a good idea to regularly check for upgrades to the Content Server software on the TANDBERG web site. To upgrade the Content Server, read the Release notes for the release that you are upgrading to and then follow the instructions below. Note that you will need a release key to upgrade to S4 (but not if you subsequently upgrade to a minor release, for example S4.1), and this depends on the Content Server's serial number: contact your TANDBERG reseller.
Applying security updates TANDBERG recommends that you check the TANDBERG FTP site regularly for new security updates and apply them to ensure that your Content Server is protected with the most up-to-date security patches released by Microsoft. Go to http://ftp.tandberg.com/pub/ software/device_security/ rather than to the Microsoft web site because these updates have been tested for compatibility with the Content Server by TANDBERG. To apply security updates: 1.
Using the web interface for Windows Server administration Open the web interface for Windows Server administration in a new window by going to Management settings > Windows server. This page can also be accessed by typing https://:8098 in the Web browser URL field. You need to use Internet Explorer (IE) to use this menu item.
Using Windows Remote Desktop Connection Windows Remote Desktop Connection is used for a number of administrative tasks: Upgrading the Content Server Using the TCS wizard to store recordings externally Backing up and restoring Applying security updates Importing & exporting conferences Using Remote Desktop 1. On your computer, go to Start > All programs > Accessories > Communications > Remote desktop connection. (On some computers this may be Start > All programs > Accessories > Remote desktop connection.
Setting the system date & time It is important that the system date, time and time zone are correct. They are set as part of the installation procedure (see the TCS Getting Started Guide), but can be updated if required, as follows. 1. Open the Windows Server administration interface: go to Management settings > Windows server. 2. Go to Maintenance > Date/Time. 3. Update the date, time and time zone settings and then click OK. 4. Restart the Content Server: go to Maintenance > Shutdown > Restart.
Port information Ports used by the Content Server Port Transport Layer Protocol Used by Open on the Content Server Firewall 80 TCP Content Server web interface (HTTP) Yes 443 TCP Content Server web interface using SSL (HTTPS) Yes 554 TCP, UDP Windows Media Streaming Server RTSP Protocol Yes 1718 UDP Gatekeeper discovery Yes 1719 * UDP RAS port Yes 1722 * UDP Additional RAS port when in a cluster Yes 1720 * TCP Q.931 Port Yes 1721 * TCP Additional Q.
Ports for streaming from the Content Server Streaming Windows Media from the Content Server uses the following ports: Port Streaming Media Protocol Firewall Information 554 RTSP 8080 HTTP At least one of these ports needs to be open between the Content Server and the Windows Media player. For true (RTSP) streaming, open port 554. See the note below. Note: The Windows Media player will automatically use protocol rollover if necessary.
Note: The Windows Media player will automatically use protocol rollover if necessary. The default streaming protocol for the Windows Media player is RTSP on port 554. If the player cannot obtain the stream using RTSP (because the port is blocked on a firewall, for example), then it will automatically rollover to MMS. MMS (port 1755) is a deprecated streaming protocol and is not used as a streaming transport for Windows Media Player version 9 and above. The player will then try HTTP on port 80.
Changing the local administrator account password The local administrator account is a built-in Windows account that has complete access to the local system. It has been added to the Content Server‘s Groups and users list as \Administrator with a site manager role and cannot be deleted from the list. This account can be used to log into the Content Server web interface, the Windows Server administration interface and Remote Desktop.
Restoring to Content Server defaults You can restore the Content Server to its default settings, partially or fully, using the LCD and the buttons on the front panel: A partial restore (using ConfigRestore) deletes all user-created Recording aliases, Media server configurations, Call configurations and Templates, and restores the default configuration for the current software release, but does NOT affect the conferences stored on the server.
No network The Content Server has no connection to the network. Buttons Enters Edit mode, confirms an entry. Returns to the previous menu, exits Edit mode without saving. and Moves between menu items, moves between values in a numerical address and modifies numerical values. Restoring the default settings 1. Make sure that the Content Server is not recording or transcoding; that is, the LCD displays online. 2. Press 3.
License, copyright and trademark information TANDBERG copyright Copyright © 2006 - 2009 TANDBERG Telecom AS. All rights reserved TANDBERG is a registered trademark of TANDBERG in the United States and/or other countries. Third party licenses information Amended / expanded copyright notices for third-party software on the TANDBERG Content Server systems are listed below: The non-commercial third party code is distributed in binary form under the terms of open source licenses such as BSD.
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License for scriptaculous: script.aculo.us is licensed under the terms of the MIT License. Copyright (c) 2005 Thomas Fuchs (http://script.aculo.us, http://mir.aculo.
