Health Care System III User Manual Sofware Version B4 D50104-15 This document is not to be reproduced in whole or in part without the permission in writing from:
Health Care System III CE Declaration of Conformity Manufacturer: TANDBERG United States 1860 Michael Faraday Drive Suite 250 Reston, VA 20190 Tel: 703 709 4281 Fax: 703 709 4231 Video: 703 437 6991 Authorized Representatives: Europe & Asia Pacific Canada Tandberg Philip Pedersens vei 22 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234 Video: +47 67 117 777 Tandberg 6505 Trans-Canada Highway. Suite 610 St.
Health Care System III Trademarks and Copyright COPYRIGHT © 2001, TANDBERG 1860 Michael Faraday Drive, Suite 250 Reston, Virginia, USA 20190 Tel: 703-709-4281, Fax: 703-709-4231 All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
Health Care System III Warning While no currently available technology can completely substitute for the in-person physical examination of an individual patient or specimen, the TANDBERG products provide high quality, high resolution, long distance images. When used properly, these Healthcare products can provide a significant and valuable tool for physicians and other medical professionals who are unable to examine a patient or specimen in person.
Health Care System III Warning on power connection Use a proper power cord for your local power supply. NEVER USE AN EXTENSION CABLE TO POWER THE SYSTEM.
Health Care System III On Cleaning To keep the system looking brand new, periodically clean it with a mild detergent solution. Never use strong solvents such as thinner or benzine, or abrasive cleaners since they will damage the cabinet. As a safety precaution, unplug the system before cleaning it. Never attempt to sterilize this unit. If required to be used in a sterilized environment, use suitable protective covers. On Repacking Do not throw away the carton and packing materials.
Health Care System III Contents Declaration of Conformity ............................................................................................................................................ 2 Warning ......................................................................................................................................................................... 4 For the customers in the USA .....................................................................................................
Health Care System III Getting Started ........................................................................................................... 30 System start-up ........................................................................................................................................................... 30 Welcome menu ............................................................................................................................................................ 30 Basics ......
Health Care System III Web-interface .............................................................................................................................................................. 53 Text Chat / Closed Captioning ........................................................................................................................... 53 Streaming ..................................................................................................................................................
Health Care System III Video Settings ............................................................................................................................................................. 69 Camera Tracking Mode ...................................................................................................................................... 69 Document Camera ..........................................................................................................................................
Health Care System III Ethernet Speed ................................................................................................................................................. 85 Restart ................................................................................................................................................................ 85 SNMP Settings ...........................................................................................................................................
Introduction Health Care System III Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The system offers superior quality audio and video in a fully-featured unit. Main Features: • Supports videoconferencing via both IP and ISDN networks. • Selection of up to 3 Mbps call quality. • Built-in MultiSiteTF *- a maximum of 5 sites including a minimum of 1 telephone call can participate in joint meetings, each benefiting from the same superb audio and video quality.
Health Care System III Introduction At a Glance — The HCS III System 13
Introduction Health Care System III Main HCS III Cart Camera The main WAVE (wide angle view) camera is mounted on top of the monitor and is continent specific (NTSC for North America or PAL for Europe). It is a high quality colour camera with a fast pan/tilt/zoom action. The camera is controlled by the system’s infrared remote control which operates pan/tilt, focus and zoom. You can pre-store up to ten camera positions using the remote control.
Health Care System III Introduction Keyboard and Mouse (customer supplied) The customer supplied keyboard is placed within the retractable tray below the table top. The customer supplied mouse can be placed on the table top or the mouse tray that is retractable from beneath the left or right side of the keyboard tray. When moving the cart, store the mouse behind the keyboard, retract the mouse tray and retract the keyboard tray fully under the table.
Introduction Health Care System III Headset and Jack The headset can be used as an alternative to the main system speakers. When the headset is plugged into the jack that is mounted on the cart post above the computer shelf, the audio is cut from the system speakers and is routed to the headset. The other system audio outputs are not affected by the operation of the headset. Typically, a physician will use the headset to keep all incoming audio private.
Health Care System III Introduction Mobile Camera Cart (optional) Camera A standard, continent specific (NTSC for North America or PAL for Europe) TANDBERG WAVE camera is mounted on a fully adjustable arm on the mobile stand. The camera provides high resolution images with a fast pan/tilt/zoom action that is controlled from the Tandberg remote control. Up to ten camera positions can be stored. To move the camera, always hold it by the handle and not its body.
Introduction Health Care System III To adjust the camera arm height, support the arm with one hand and loosen the two release handles only enough to permit movement of the arm, and carefully move the arm up or down to the required height. Securely tighten both release handles. Warning Do not loosen the two release handles without supporting the arm, as the arm may drop quickly and cause injury.
Health Care System III Installation Installation Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Avoid using a telephone (other than a cordless type) during an electrical storm.
Installation Health Care System III 6) Remove the ramp that is located under the unit and place it against the front of the skid. With one person holding the left side of the unit, and one person holding the right side of the unit, roll and guide the unit off the skid and down the ramp. 7) We recommend that you store all the packing material specifically designed for this unit, in case the need should arise to transport the system to another location.
Health Care System III Installation 21
Installation Health Care System III Rear Interface Panel NOTE IF EQUIPED WITH THE ZENITH LCD DISPLAY, THE DUAL OUT S-VIDEO CONNECTOR WILL NOT BE AVAILABLE VCR • 1 video input supporting composite signals through a BNC connector (Video In 4 on Codec). • 1 video output supporting composite signals through a BNC connector (Video Out 3 on Codec). • 1 audio input (line level) via an RCA connector (Audio In 6 on Codec). • 1 audio output (line level) via an RCA connector (Audio Out 3 on Codec).
Health Care System III Installation 3) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s isolated power bar. 4) Re-install the cable entry cover and the back panel on the cart. Connect the VCR cables to VCR on the rear interface panel as follows: 1) Connect a video cable between Video Out on the VCR and VCR VIDEO IN. 2) Connect a video cable between Video In on the VCR and VCR VIDEO OUT.
Installation Health Care System III ISDN BRI Cables Take the six ends of the ISDN BRI cables and verify that they are labelled ISDN 1, 2, 3, 4, 5 and 6. Connect ISDN cable No. 1 to the first ISDN socket (S/T-interface) provided by the service provider. This will be your main number. Connect ISDN cable No. 2 to the second ISDN socket, ISDN cable No. 3 to the third ISDN socket, ISDN cable No. 4 to the fourth socket, ISDN cable No. 5 to the fifth socket and ISDN cable No. 6 to the sixth socket.
Health Care System III Installation Microphone 3 (MIC 3) Connect an additional microphone as required, to this connector. By default, this input is active. Installing a PC To install a PC on the cart, proceed as follows. 1) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom corners, and then removing the two screws on the panel top.
Installation Health Care System III Enable the external microphone within the system setup menu as follows: With the TANDBERG I/R remote control, press the “MENU” button. Highlight the Audio Setup option, and press “OK.” Highlight the Inputs option, and press “OK.” Turn off the Mic 1 input. This is to prevent signal cancellation that may occur when a second microphone (not in use) picks up the same sounds as that of the “active microphone.” Make sure that the Mic 3 input is on.
Health Care System III Installation Cart Adjustments Triple-pivot Arm Counterbalance Adjustment The following procedure applies to the optional LCD display mounting arm and the optional mobile camera cart arm. A nitrogen gas spring is used to counterbalance the weight of the LCD display (or camera). To adjust the weight capacity of the arm, proceed as follows: Oval cap 1) Remove the oval cap by prying it off with your thumbnail. 2) Position the arm at 90 degrees with respect to the cart post.
Installation Health Care System III Operational Considerations Iris Control and Lighting By default the HCS III camera will use an automatic iris to compensate for changes in lighting. In addition to this feature you may further assist the HCS III to maintain the best possible image quality by paying special attention to environmental lighting and background colours as described below. Remember the HCS III will send live images of yourself and your immediate surroundings.
Health Care System III Installation Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: - Low Contrast desired for light intensity. No dark spots. - Intensity @ table 800 - 1400 Lux as measured with an Incident light meter. - Intensity @ back wall: minimum ˚ of that measured at table, Max ∫ of that measured at table.
Getting Started Health Care System III Getting Started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system. If the system does not respond, check that all equipment is powered on. If the equipment is not on, make sure that the power cord of the main HCS III cart is plugged in.
Health Care System III Getting Started Basics The system’s most commonly used functions are accessible directly from the remote control by single key presses. In addition, the user interface is represented by on-screen menus. Individual items within the menus and lists can be selected by moving a white highlighter bar to the desired option. Quick Keys The three buttons on top of the remote control refer to the blocks at the bottom of the screen.
Getting Started Health Care System III Menu Structure The on-screen menu structure is shown below. Press the MENU key on the remote control to enter/leave the Main Menu.
Getting Started Health Care System III System configuration • After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor. NOTE THESE SETTINGS ARE ESSENTIAL FOR OPTIMAL SYSTEM SET-UP. • Enabled but unused ISDN lines (lines not active) should be disabled. Select the Quick Key ‘System Info’ (on the remote control) to view line status. menu PRESS MENU ON THE REMOTE CONTROL. SELECT THE MENU ‘TERMINAL SETTINGS’, ‘NETWORK’, ‘ISDN-BRI SETTINGS’.
Getting Started Health Care System III ISDN configuration For each installation of the system it is necessary to configure the unit. All configuration parameters are available via the menu system. If you are using an external IMUX or special networks, the external equipment may also need to be configured. • Press MENU on the remote control. Select the menu ‘Terminal Settings’, then ‘Network’. Set ‘Current Network’ to the network you want to use.
Health Care System III Getting Started Making and ending calls Making a call connect To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keys and press CONNECT. ISDN call The system will, by default, try to connect using Quality: Auto (see table overleaf). If the requested quality (bandwidth) cannot be established, the system will establish a connection on as high quality as possible.
Getting Started Health Care System III Selecting / setting default quality (bandwidth) The default call quality setting ‘Auto’ will be used if no specific quality is selected.
Getting Started Health Care System III Selecting / setting default network To select a specific network, press ‘Net’ when you are in the dial menu.: • Highlight network to be used in your call. •Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred choice for this and all subsequent calls. If ‘Auto’ is selected, the system will select a network based upon the following criteria: • If an IP-address (e.g. 123*3*0*12 ) is entered, ‘LAN’ (H.323) is selected.
Getting Started Health Care System III Directory The directory is a local phone book that stores up to 100 directory entries including the last number dialed. The entries are sorted alphabetically. The entries can be point-to-point entries or MultiSite entries (see menu below). The MultiSite entries will not be displayed when you are in a call. By using the dataport file system or external management systems like the TANDBERG Management Suite, it is possible to store 200 additional entries.
Health Care System III General Use Add New Entry When selecting ‘Add New Entry’, an empty directory entry is displayed: Move to ‘Name’ and enter characters using the number keys on your remote control (as on mobile phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between upper- and lower case. 1 Move to ‘Number’, key in the number and press OK. Specify only one number. If two numbers are required, both numbers should be specified (2x64 or 2x56 calls).
General Use Health Care System III Add MultiSite Entry When selecting ‘MultiSite Entry’, an empty MultiSite directory entry is displayed: 1 Move to ‘Name’ and enter the MultiSite meeting name. Select ‘Add Site’ to add a site to the meeting by searching for point-to-point entries in the directory list. See below for details. 2 3 Select ‘Quality’ to override the suggested bandwidth per site. TIP 4 QUALITY PER SITE: AUTO, FUNCTIONALITY EXAMPLE: THE SYSTEM HAS MAXIMUM CAPACITY 512KBPS.
Health Care System III General Use General use Adjusting volume Press the VOLUME keys to adjust the volume level. An on-screen indicator will show the current level. + - View outgoing video (selfview) selfview Press the SELFVIEW key to view your outgoing video. To change the image being viewed on the monitor during a call press SELFVIEW until the desired image is shown (far end/selfview/still image or Duo Video).
General Use Health Care System III Controlling the Main Camera Moving / zooming camera To control the Main Camera use the keys below: zoom for pan/tilt and for zooming. IF THE MENU SYSTEM IS ACTIVE, THE ARROW KEYS WILL NAVIGATE IN THE MENUS. Focusing camera The Main Camera is set for autofocus by default. If the Main Camera is moved (pan/tilt/zoom), autofocus will be switched On automatically for 5 seconds. To manually focus the Main Camera, see ‘Video Settings’ in ‘Advanced use’.
Health Care System III General Use Voice Activated Camera Positioning Through Voice Activated Camera Positioning and the use of two or three microphones, the camera will automatically view the speaker. Setup Before using camera tracking, the camera positions used must be stored at presets P7 (Mic1), P8 (Mic2) and/ or P9 (Mic3). EXAMPLE: THE CAMERA POSITION STORED AT P7 MUST BE RELATED TO MIC1, THEREFORE ALL PARTICIPANTS WHO ARE LOCATED CLOSEST TO MIC1 SHOULD BE INCLUDED IN THE P7 CAMERA POSITION ETC.
General Use Health Care System III Presets The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store: • Video source • Camera position, pan/tilt/zoom/focus (if Main Camera) • Audio source selection (see ‘Audio Settings’ in ‘Advanced use’) Selecting presets To select a pre-stored camera position, audio and video source, use the keys P1 P2 P3 or press P until the onscreen indicator ‘Preset 0-9’appears and use 0-9 to activate P0-P9 presets.
Health Care System III General Use Sending/receiving still images When a still image is sent, received or requested, it will be stored in the graphics memory. When a new image is sent or received, the old image will be erased. When disconnecting the call, the image will be erased. Sending a still image snapshot • Press SNAPSHOT. • To send a still image from another video source (e.g.
General Use Health Care System III Duo Video * Duo Video is useful if you want to display live video from your document camera or another camera in addition to live video of yourself. Add Duo Video • Alt.1: Press any other video source than MainCam during a call. This will open Duo Video directly if the far end supports the automatic Duo Video functionality (requires also ‘Duo Video Mode: Auto’ in ‘Presentations’). • Alt.
Health Care System III General Use End a Duo Video call To end a Duo Video call, press DISCONNECT. Select if you want to disconnect only the Duo Video connection or the whole connection. Controlling camera, changing video source, presets in a Duo Video call The main monitor will always display incoming video. The 2nd monitor will display outgoing video (Duo Video in full screen / Main connection in PIP). Pressing SELFVIEW will toggle Duo Video full screen / Main source in PIP and vice versa.
General Use Health Care System III MultiSite (MCU)* The system has a built-in multipoint conference unit (MCU), MultiSite, which has the capability to establish meetings with up to 4 video sites (5 if at least one site is a telephone call, ISDN/analogue/mobile). The video calls in a conference must be connected using the same bandwidth. A conference can consist of any combination of ISDN/LAN sites. It is possible to have telephone meetings with up to 5 participants.
General Use Health Care System III MultiSite cascading By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the four MultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems with MultiSite functionality. The host can use Voice Switched or Continuous Presence mode. The cascaded systems connect to two other video sites plus one audio site each.
General Use Health Care System III Adding an extra site - dial out First establish a normal point-to-point call. It is recommended to plan the bandwidth usage before making the first call so that you do not run out of bandwidth. Example: If the system has 512kbps available and you want to connect 3 sites in addition to the host, 128kbps should be selected for the first call. The system will then automatically use 128kbps when connecting the other sites.
General Use Health Care System III Adding an extra site - dial in To dial in to the MultiSite on ISDN-BRI: • Site 2 must dial MultiSite Number 2. • Site 3 must dial MultiSite Number 3. TIP TO FIND THE DIAL-IN NUMBERS FOR THE MULTISITE, PRESS ‘MENU’ AND ‘SYSTEM INFO’ To dial in to the MultiSite on ISDN-PRI: • Dial the main number of the system (‘My ISDN Number’). All sites can dial the same number.
General Use Health Care System III PC Presenter Plugging a PC into the system is made extremely simple through the PC Presenter, avoiding the need for any additional hardware such as a projector, PC/Video converter or extra cables. • Start your PC. • Press PC on your remote control. • Press SELFVIEW until the indicator ‘Selfview‘ is displayed on your main monitor (single monitor system) or until you see the PC image on the second monitor.
General Use Health Care System III Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a local area network. Rear Interface Panel LAN Port LAN Port Local Area Network LAN Configure your codec: • Press MENU, select ‘Terminal Settings’, ‘LAN Settings’ • Specify IP-assignment ‘DHCP’ or ‘Static’. If DHCP is selected no other settings are needed.
General Use Health Care System III Streaming To view streaming, select ‘Streaming’ from the Web-page of the codec. See separate ‘Streaming’ section in this manual for further information. T.120 and other PC applications A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer and application sharing between two computers.
Advanced Use Health Care System III Advanced use Main menu The menu system can be used to select available functions and utilities for the system. menu To enter the menu system and the main menu, press the MENU key. You may leave the menu system at any time by pressing the MENU key. TIP A MENU STRUCTURE MAP IS PROVIDED IN THE SECTION ‘MENU STRUCTURE’ AT THE FRONT OF THIS MANUAL. NOTE IN THE FOLLOWING MENU DIAGRAMS THE DEFAULT SETTINGS ARE HIGHLIGHTED.
Advanced Use Health Care System III Call quality The Call Quality menu allows you to select the preferred quality of your call. NOTE DUE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT. TIP Audio Auto High Normal AUTO 1-4 CHANNELS: G722.1 IS SELECTED. 5 -30 CHANNELS: G722 IS SELECTED. Optimized audio quality depending on bandwidth. High audio quality (G722) regardless of bandwidth. Telephone quality (G728) regardless of bandwidth.
Advanced Use Health Care System III Advanced call quality NOTE THE SELECTIONS MADE IN THIS MENU WILL OVERRIDE THE SELECTIONS MADE IN THE ‘CALL QUALITY’ MENU. IF ‘AUTO’ IS SELECTED, THE SETTINGS IN ‘CALL QUALITY’ WILL BE USED. Audio Auto G.722.1 G.722 G.728 G.711 Off The setting of ‘Audio: Auto/High/Normal’ in ‘Call Quality’ will be used. Compressed high quality audio (7 kHz). High quality audio (7 kHz). Compressed normal quality audio (telephone quality, 3.1 kHz).
Advanced Use Health Care System III Presentations Presentation Mode To send a still image immediately after pressing SNAPSHOT select ‘Presentation Mode: Normal’. To preview the image before it is transferred as a still image, select ‘Presentation Mode: Preview’. When pressing SNAPSHOT you will be allowed to view your still image, e.g. from the document camera, before sending it as a still image by pressing SNAPSHOT again. The far end will not see the still image while you are adjusting it.
Health Care System III Advanced Use Auto-display still image Select On to automatically display a received still image. If this selection is Off, you will have to press SELFVIEW to display a still image. Still image filter Select On to remove any instability in the high quality still image. Utilities Autoanswer On: The system will automatically answer all incoming calls. On+MicOff: The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
Advanced Use Health Care System III Welcome Menu The Welcome menu can be shown when the system is not in use, and when sleep-mode is not activated. On: The Welcome Menu is shown when the system is not in sleep mode. Off: The Welcome Menu is not shown. Continuous Presence On: The screen is divided into three or four squares, each displaying the video image of a different participant. Off: The active site will be displayed in full screen during a MultiSite conference. Also called Voice Switched mode.
Health Care System III Advanced Use System Name Identifies the system: • • • • • during an MCU conference call. when using the Web-interface. when the codec is acting as an SNMP Agent. towards a DHCP server. as an H323 ID. Other systems can call us using this name instead of IP-number/IP-address. MCU services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference.
Advanced Use Health Care System III Quick Menu When connected to an MCU TIP PRESS ANY QUICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE QUICK MENU. This menu provides access to the most commonly used MCU functions. If ‘ Request Floor’ is selected, ‘Request Floor’ will change to ‘Release Floor’. If ‘ View Site#’ is selected, ‘View Site #’ will change to ‘End View’. Selecting ‘Take Chair’ will send a request to take chair.
Health Care System III Advanced Use Chair control * TIP IN ORDER TO MAKE USE OF CHAIR CONTROL FEATURES THE MCU MUST SUPPORT CHAIR CONTROL (H.243). You select ‘Chair Control’ and ‘Take Chair’ to assume the role of chairman of the ‘meeting’. As chairman, you may control which site you and the other sites see. Take chair Allows you to request chairmanship of the conference. If no one else is currently chairman the MCU will give you the chair.
Advanced Use Health Care System III Audio Settings Audio Inputs By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Select Off to prevent audio/noise from unused inputs or if you want to disable a specific input. The activated audio sources are stored on presets. Mic 1,2 and 3 are intended for electret type microphones. The microphone inputs are balanced with 24V phantom power.
Health Care System III Advanced Use Level Settings Adjust the audio input levels according to which external audio equipment is connected. The on-screen audio level indicator will make it easier to set the correct input level settings. The input level should be adjusted so that the average level reaches the preferred level marker. The audio inputs are adjustable in steps of 1.5 dB from 0 dB to 22.5 dB.
Advanced Use Health Care System III Level Settings - Outputs Adjust the audio output levels according to the parameters of the external audio equipment connected. These levels should only be adjusted when installing new audio equipment. The default settings are correct for the TANDBERG Natural Audio module and for most consumer electronics devices (televisions, VCRs, etc.). The volume keys on the remote control adjust the level of output 1 (the speaker output).
Health Care System III Advanced Use Room Size This setting allows optimization of the echo canceller to the acoustic size of the room. Hard walls, many windows etc. might require higher settings than expected. Carpets, curtains etc. might require lower settings. Adjust the setting (NOTE: on the far end) if one of the following symptoms occur: • • There is still some echo of your own audio. Increase the setting. The system adapts slowly to acoustic changes in the room. Decrease the setting.
Advanced Use Health Care System III Tips for improving the echo canceller performance: • Place all microphones as far as possible from the loudspeaker. Minimum loudspeaker-microphone distance should be 1 meter. • Place all microphones as close as possible to the persons speaking. By using several microphones, the ratio distance loudspeaker-to-mic/mic-to-speaker can be increased. Increasing this ratio improves the echo canceller performance.
Advanced Use Health Care System III Video Settings NOTE THE CAMERA TRACKING MODE ENTRY WILL BE GREYED OUT IF NOT USING THE WAVE CAMERA. Camera Tracking Mode Select the camera tracking mode: Slow: The system waits a while before zooming in on a single person speaking. Suitable when wide-angle images are preferred over close-up images. Norm: Should be used in regular meetings. Fast: The system quickly zooms in on a single person speaking. Suitable when close-ups are preferred over wide-angle images.
Advanced Use Health Care System III Video Name Each video input defaults to the same name used on the remote control to select a video input. To edit the name, use the number keys on the remote control to select letters. Press DELETE to erase a letter. VGA Settings NOTE IF YOU SET ‘VGA OUT’ TO ‘MAIN’, MAKE SURE YOU HAVE A VGA-MONITOR CONNECTED TO THE VGA-OUTPUT ON THE SYSTEM.
Health Care System III Advanced Use VNC Settings NOTE VNC SERVER SOFTWARE SETUP • BOTH THE PC AND THE VIDEOCONFERENCING SYSTEM MUST BE CONNECTED TO THE LAN. • A VNC SERVER MUST BE INSTALLED ON THE PC. FREE SOFTWARE CAN BE DOWNLOADED FROM HTTP://WWW.UK.RESEARCH.ATT.COM/VNC • INSTALL THE SOFTWARE BY RUNNING THE DOWNLOADED FILE. • TO CONFIGURE THE VNC SERVER SOFTWARE : • SELECT “ACCEPT SOCKET CONNECTIONS”. • SELECT “AUTO” FOR “DISPLAY NUMBER”. ‘DISPLAY NUMBER’ IN THE SYSTEM MUST THEN HAVE THE VALUE 0.
Advanced Use Health Care System III Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings. If you want to use your system via ISDN-BRI you should select ‘Current Network: ISDN-BRI’ and enter the ‘ISDN-BRI Settings’ menu to set the BRI parameters.
Advanced Use Health Care System III ISDN-BRI Settings NOTE SOME SOFTWARE VERSIONS DO NOT SUPPORT 6 ISDN LINES, THEREFORE SOME OF THE LINE SETUP LINES MAY BE GRAYED OUT. NOTE IF NATIONAL ISDN IS SELECTED, PRESS THE QUICK KEY ‘AUTO BRI CONFIG’ TO REQUEST AN AUTOMATIC CONFIGURATION OF THE LINE SUPPORT NOTE & SPID SETTINGS (SWITCH MUST GR-2941-CORE).
Advanced Use Health Care System III Line Setup This menu allows you to program the numbers associated with your ISDN line. If you want to use this ISDN line, you need to set ‘Enabled: On’ and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set ‘Enabled: Off’. Line 1 should always be enabled. National ISDN and AT&T Custom ISDN might require SPID numbers associated with your ISDN numbers.
Health Care System III Advanced Use Advanced ISDN settings Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different subaddresses. ISDN line number 12345678 Call 12345678 Sub Off Sub Off Sub 3 Ringing Ringing Ringing To call a terminal with a Subaddress, separate the ISDN telephone number and the subaddress with a ‘*’.
Advanced Use Health Care System III Send Own Numbers On The system will send its own numbers to the far end. Off The system will not send its own numbers to the far end, but please note that the network may still send your numbers to the far end. Sending Complete On The system will send the ISDN message information element ‘Sending Complete’. Off The system will not send ‘Sending Complete’. ISDN-PRI Settings NOTE NOTE THE T1 FORMAT IS PREDEFINED TO ESF AND THE LINE CODE IS B8ZS.
Health Care System III Advanced Use Below is a list of common ISDN-PRI/T1 switches. Type Manufacturer ATT 4 ESS AT&T PRI Switch Type setting AT&T ISDN ATT 5 ESS AT&T/Lucent AT&T ISDN or National ISDN* DMS 100 Northern Telecom National ISDN DMS 250 Northern Telecom National ISDN * Settings will depend on configuration of the switch. PRI Switch Type is not changed when Restoring Defaults. Channel Hunting Max Channels Maximum number of channels the unit may use at any given time.
Advanced Use Health Care System III Line Settings T1 Cable Length 1 specifies the distance to the CSU connected to the ‘E1/T1 1’ port on codec 1. T1 Cable Length 2 specifies the cascading distance from the ‘E1/T1 2’ port on codec 1 to the ‘E1/T1 1’ port on codec 2. Possible values are 0-115 feet, 80-215 feet, 180-310 feet, 280-410 feet, 375-510 feet, 475-605 feet, 575-690 feet. CRC-4 is used for most E1-PRI configurations. You can turn it off if not supported by your E1 network equipment.
Advanced Use Health Care System III Leased E1/T1 Settings Network Interface Indicates if the network is of type E1 (30 channels) or T1 (24 channels). E1 will be default for PAL versions, T1 default for NTSC versions. Max Channels Indicates the maximum number of channels the codec is allowed to use on the E1/T1 interface. When E1 is selected, maximum is 30 channels. When T1 is selected, maximum is 24 channels. Start Channel Indicates the first E1/T1 channel the codec is allowed to use.
Advanced Use Health Care System III Call control ‘RS366 Dialing’ is the only dialing protocol and would normally be used together with network clocking ‘RS449/V35 Compatible’ when the external equipment uses RS366 ports. ‘Leased Line’ is a non-dialing protocol and should be used when only two codecs are connected in a point to point connection. Use ‘Leased Line’ when handshake signals DTR and CD are available. DTR and CD correspond to the X21 network’s C and I signals.
Health Care System III Advanced Use LAN Settings Streaming* NOTE WHEN STREAMING, A MULTISITE OR A DUO VIDEO CALL CAN NOT BE MADE. NOTE AN ON-SCREEN INDICATOR IS SHOWN WHEN STREAMING IS ACTIVE. Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group. Specifying normal broadcast address 255.255.255.
Advanced Use Health Care System III Announcements On The codec will announce to the network that it is streaming. This enables a streaming client (e.g. a PC) to connect to the codec’s streaming session. Used by Cisco IP/TV. Off No announcement packets will be transmitted. Video Rate Defines the Video streaming rate from the system. Range is 16kbps - 320kbps. In addition, audio (G.711) streaming rate is 64kbps, providing a maximum streaming rate of 384kbps.
Advanced Use Health Care System III H.323 Prefix When dialing a number prefixed with digits specified by ‘H.323 Prefix’, and with ‘Net: Auto’, an H.323 call will be placed. Example: H.323 Prefix is ‘555’. Dialling ‘55582’ with ‘Net:Auto’ will select LAN. Register Pressing ‘Register’ will send a gatekeeper registration request. This request will also be sent when leaving the menu. Advanced H.323 Settings NOTE THESE SETTINGS ONLY HAVE AN EFFECT IF THEY ARE SUPPORTED BY YOUR IP INFRA STRUCTURE.
Advanced Use Health Care System III NAT NAT, Network Address Translation, is used in small LAN’s, often home offices, when a PC and a videoconferencing system is connected to a router with NAT support. NAT support in the videoconferencing system enables proper exchange of audio/video data when connected to an external videoconferencing system (when the IP traffic goes through an NAT router). When NAT is On, the NAT Server Address will be shown in the startup- menu: ‘My IP Address: 10.0.2.
Health Care System III Advanced Use Gateway When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP address, subnet mask, and default gateway must be specified by the LAN administrator. Ethernet Speed Auto 10/Half 10/Full 100/Half 100/Full The codec will auto-detect the speed/duplex on the LAN. The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10 Mbps speed/Full Duplex. 100 Mbps speed/Half Duplex. 100 Mbps speed/Full Duplex.
Advanced Use Health Care System III Call Settings Incoming MCU calls On: When you are in a call, the system will provide a visual/audio indication of an incoming call and ask you to accept/reject the call. Off: The system will not accept incoming calls when you are in a call. Incoming telephone calls On: The system will accept incoming telephone calls. Off: The system will not accept incoming telephone calls.
Health Care System III Advanced Use Encryption* Auto: The system will try to make ISDN point-to-point calls using encryption. If the far end system supports encryption, the call will be encrypted. If not, the call will proceed without encryption. If the far end supports encryption, the systems will initiate encryption after the call is connected. This takes approximately 10 seconds, during which an ‘open padlock’ will be displayed.
Advanced Use Health Care System III Dataport configuration The system provides two standard RS 232 serial ports to allow a computer to be connected for data transfer and control purposes. NOTE WHEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE. Dataport 1 If you wish to connect a PC to Dataport 1, you must ensure that the PC and the system are identically configured.
Health Care System III Advanced Use Dataport 2 Dataport 2 is dedicated to the main camera and will not be available in standard configuration. The Codec will automatically detect WAVE cameras. If you are using a camera supporting the VISCA protocol, select ‘Mode: VISCA’. Language The system supports 9 different languages for its on-screen menus. Select the preferred language, and then press OK to save.
Advanced Use Health Care System III Diagnostics Allows testing of individual system components and displays the current system settings. System info Select ‘ System Info’ to view system numbers, line status, software version and other useful information. Channel status Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection.
Health Care System III Advanced Use Cause codes The most common cause codes (for ISDN) are: 1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 - Unallocated (unassigned) number No route to specified transit network (WAN) Normal clearing User busy No user responding Call rejected Invalid number format (incomplete number) Facility rejected Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not
Advanced Use Health Care System III Test subsystem You can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) Set Local: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio. · The local side will see and hear the far end. An on-screen indicator will indicate ‘Local Loop’. RequestRemote: A request will be sent to set the far end in loop.
Health Care System III Appendix 1 Appendix 1 Connecting the HCS III to ISDN using Network Adapters Connecting When network terminating units are required, Inter-Tel Inc. models NT1 or NT384 are installed within the enclosed area at the bottom of the cart, as illustrated below. Connect the ISDN BRI cables from the sockets labelled ISDN BRI 1/2/3/4/5/6 on rear interface panel of the HCS III cart to the network provider sockets.
Appendix 2 Health Care System III Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. NOTE: There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire. Connecting Connect the system ISDN1 cable to the BRI S/T interface on the Telesync Adapter.
Health Care System III Appendix 3 Appendix 3 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE will allow up to 1.54 Mbps transmission. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard. NOTE: The PRI-line will run the AT&T 4ESS, 5ESS and National ISDN protocols in addition to Euro ISDN (E1).
Appendix 3 Health Care System III Configuration of Adtran T1 ESF CSU ACE Enter ‘2)CONFIG’ menu using SCROLL and ENTER buttons. - Enter ‘3)TERMINAL’ menu. Check ‘1)FORMAT:ESF’, ‘2)CODE: B8ZS’ , ‘3)SET LBO: 0-133’ (Corresponding to ‘Cable Length’ setting on the Codec. - Go to main menu and enter ‘1)NETWORK’ menu. ‘7)SET LBO: 0.0 (According to information from Telco). - Also, other network parameters should be set according to information from your Telco.
Health Care System III Appendix 4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
Appendix 5 Health Care System III Appendix 5 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS-window: ftp , or Web-browser: ftp:// Description of the different files all.prm - all settings in the system (including directory) dir.prm - directory entries event.log - logs fault sitations etc. sw.pkg - the system software Description of the different folders user - a folder to be used for custom logos etc.
Health Care System III Appendix 6 Appendix 6: Access Code The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the ‘access.txt’ file on the ftp-server in the codec. If no ‘access.txt’ file is uploaded to the codec, registration of the code will be done without validation. E.g. you can enter whatever code you want and have access to the system. The ‘access.
Technical Description Health Care System III Technical Description Function/Purpose: The Tandberg Health Care System HCS III and HCS III Mobile are specially designed for use in a health care environment to provide: • Continuing Medical Education • Consultation and clinical diagnosis • Research and development • Administrative videoconferencing Power 120/240 VAC, 50/60 Hz, 1000 VA max Class I Operating Temperature 10 – 20 degrees C (50 – 77 degrees F) Ambient Humidity 10% to 50% Relative humidity
Health Care System III Bandwidth H.320 up to 2Mbps H.323 up to 3Mbps Video Standards H. 261, H.263, H.263+, H.
Technical Description Health Care System III MultiSiteTF Features Any combination of IP & ISDN connections (transcoding) ISDN & IP DownspeedingTF at call set-up Dial in / Dial out capabilities Continuous Presence or Voice Switched 5 sites including min.
Health Care System III Abbreviations Abbreviations AGC Auto Gain Control Mic Microphone ARP Address Request Protocol MSN Multiple Subscriber Number Aux Auxiliary NAT Network Address Translator BNC Bayonet Connector NR Noise Reduction BRI Basic Rate Interface NSF Non Standard Facility CCD Charge Couple Device NT Network Terminator CD Collision Detection NTSC National Television Systems Committee CE Communitee European PABX Private Automatic Branch Exchange CIF Common Interm
Index Health Care System III Index Symbols 1TR6 19 A Abbreviations 103 Access Code 35 Add Duo Video 46 Add MultiSite Entry 40 Add New Entry 39 Adding an extra site 50, 51 Advanced call quality 57 Advanced ISDN settings 75 Advanced use 55 Alert Speaker 69 Audio inputs 64 outputs 65, 66 quality 56 setup 64 sources 64 Auto BRI Config 73 Autofocus 42 Automatic Gain Control 67 Auxiliary 1 22 Auxiliary 2 23 B Background 28, 97 Battery handling 3 Block Diagram 20 C Cable Specification, V.
Index Health Care System III P Parallel dial 75 PC 14, 69 PC Presenter 52 PC SoftPresenter 52 Phantom power 64 Picture-in-Picture 41 PIP 41 Precautions 5, 19 Presentation Settings 61 Presentations 58 Preset buttons 44 Presets selecting 44 storing 44 Production of products 3 Q Quality 36 Quick keys 31 R Release chair 63 Release floor 62 Repacking 6 Request floor 62 Requesting a still image 45 Restart 85 Restore Audio Defaults 69 Restore defaults 91 Restrict 94, 95 Restricted call 36 S Safety 5 Seating A
Servicing Health Care System III Servicing Do not attempt to service the apparatus yourself, otherwise the warranty will be voided. Opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. Damage Requiring Service Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions: When the power cord or plug is damaged or frayed.
