Content Server ADMINISTRATOR GUIDE Version S3 December 2007 Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
What’s in this Manual? TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information Operator Safety / Environmental Issues Safety Instructions................................................................ 10 Environmental Issues............................................................ 11 Introduction Features at a Glance.............................................................. 14 System Status..........................................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Media Servers Options.............................................. 62 Adding Windows Media Streaming Server............................... 63 Configuring Windows Media Streaming Server................... 63 The Windows Media Streaming Server Options.................. 63 The On Demand Settings Options..................................... 64 Setting up Multicast Delivery.................................................. 65 Prerequisites........................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About User Preferences................................................. 106 User Preferences Pop-up Window................................... 106 Content Viewer.....................................................................107 Accessing Content Viewer...............................................107 The Content Viewer Display.............................................107 The Video Display................................................................
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
Trademarks, Copyright, Disclaimer, License Agreements, Patent Information Third Party Software NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A Amended / Expanded Copyright notices for thirdPARTICULAR PURPOSE ARE DISCLAIMED.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
TANDBERG CONTENT SERVER USER GUIDE TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Table of What’s New in Contents this Version? Table of Disclaimers, Contents Patents etc. D 13898.04 DECEMBER 2006 D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Operator Safety / Environmental Issues For your own protection, please read the overleaf safety instructions completely, before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions. Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Safety Instructions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Lightning Retain this manual for future reference. Dust • If the provided plug does not fit into your outlet, consult an electrician.
Environmental Issues TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE A 㑻ໄᯢ( A Class product declaration) ᴀѻકЎ A 㑻 ITEˈ݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙབϟݙ ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE product, and the following statement is clearly marked in the user manual and nameplate ˖ ໄ ᯢ ℸЎ A 㑻ѻકˈ⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ䖭 ⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘᮑDŽ WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Introduction We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand. The following page provides an overview of the main features.
Features at a Glance The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand from their computers. • Customizable Personal and System Recording Aliases automatically apply recording and streaming settings, conference permissions and metadata. Support for dialing in and dialing out from the Content Server. • TANDBERG Management Suite (TMS) integration: • Support for Personal and System Recording Aliases through integration with TMS 11.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Installation We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental An important section covering the first time installation of the Content Server.
Preparing for Use TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE What’s in the Box? To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components: Rack Mounting (optional) Before starting the rack mounting please make sure the TANDBERG Content Server is placed securely on a hard flat surface. Disconnect the AC power cable, if applicable.
IP Address Setting Configuration TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About IP Address Setting IP Settings Menus Available The Content Server requires the IP Address Settings to be configured before it can be used. IP Address can be configured using the LCD Panel—see the block diagram to the right and the example on the next page. The front panel keys are used as follows: Use this key to enter the edit mode and confirm selection or entry. Menu title is shown in orange.
Examples of Front Panel Operation TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Set the IP Address to Static We strongly recommend that you change the IP address from DHCP to Static once the Content Server is in production. Use the examples on this page together with the diagram on the previous page to set the IP address. Example 1: Setting the IP Address Type Press Enter to produce the menu.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Quick Setup We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental The Quick Setup section will help you get your Content Server online and operational quickly.
Basic H.323 Services Setup via Content Server Interface—Step 1 About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface. TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Initial Setup 2. Making a test call recording. Start a Web browser and enter the IP address of the Content Server. You can use either http or https, with https recommended for administrative access.
Basic H.323 Services Setup via Content Server Interface—Step 2 About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface (described on the previous page). TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Call Recording Test If you have logged out, log back in to the Content Server web interface via http or https://. Go to Conference Setup > Create Conference. 2.
Basic H.323 Services Setup via Content Server Interface—Step 3 About Basic H.323 Services A quick basic setup of your TANDBERG Content Server includes: 1. Setting up H.323 services via the Content Server interface (described two pages back). TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Web Server Setup 2. Making a test call recording (described on the previous page).
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Operation We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental The Operation section contains important information about product registration and security updates.
Product Registration and Security Updates Product Registration TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Installing Software Upgrades and Security Updates Security Updates You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when Content Server updates to the TANDBERG Content Server become available. You can register using the Registration Card provided with your Content Server or via the web at www.tandberg.com/register.
Shutdown and Restart TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Status Command Menu Structure The LCD panel display indicates the current status of the Content Server. Restarting the Content Server 1. Press Enter to display the Main Menu screen IP Settings are treated in Installation. 2. From the Main Menu screen, use the Up or Down arrow to select Commands LCD panel display when a call is currently in progress. 3.
Restoring to Default Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Restoring to Default Settings The administrator can restore the Content Server to default settings partially or fully via the LCD panel. A partial restore to default settings—Config Restore—restores the default configuration files and templates, but does NOT affect the content stored on the server.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Backing Up and Restoring the Content Server We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental This section describes the backup and restore procedures for the TANDBERG Content Server.
Backing Up Your Content Server Application, Media and Settings Before You Start TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Backup Procedure Before attempting backup, check in Add/Remove programs that you have Windows Server 2003 Service Pack installed. Please ensure that Service Pack 2 is installed on the Content Server before proceeding with backup. Visit http://www.tandberg.com/support/tandberg_device_ security.
Backing Up Your Content Server... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Backup Procedure cont. Select Back up files and settings. From the What to Back up screen, select Let me choose what to back up. From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] and System State From the Backup Type, Destination and Name screen: Browse to the network location or USB Hard Drive you want to use for your backup.
Scheduling Backups TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Scheduling Backup Procedure Open the Backup and Restore Wizard as described on the previous pages. Select Advanced Mode. This will open the Backup Wizard. From the What to Back up screen, select Back up selected files, drive, or network data. Click Next. Click on the Schedule Jobs tab. From the Items to back up screen, select the check boxes next to: Local Disk [C:], Local Disk [E:] and System State.
Scheduling Backups... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Scheduling Backup Procedure cont. From the Type of Backup screen, select the type of backup from the following options: From the How to Backup screen, select Verify data after backup. Normal. Backs up selected files and marks each file as backed up Copy. Backs up selected files but does not mark any as backed up Incremental.
Scheduling Backups... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Scheduling Backup Procedure cont. After clicking OK, you will be prompted twice to supply the password for the account that the backup will run under. Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental Introduction Installation The below screen, Completing the Backup or Restore Wizard, will summarize your backup information.
Restoring your Content Server Application, Media and Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Restoring Procedure End any calls in progress and open Remote Desktop access to your Content Server. In the following Component Selection screen, select TCS database Engine and click on Next. Uninstall the TANDBERG Content Server. From Start > Control Panel, open Add or Remove Programs. Select TANDBERG Content Server and click on Change.
Restoring your Content Server Application, Media and Settings... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Restoring Procedure cont... Start the Backup Wizard. Select Restore files and settings. From Where to restore screen, leave the default setting— Original location. From the What to restore screen, select the check boxes next to: Local Disk [C:], Local Disk [E:], and System State Acknowledge the following warning about System State restore.
Restoring your Content Server Application, Media and Settings... TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont. The Restoring Procedure cont... Leave the default options selected on the Advanced Restore Options screen. Click on Finish on the following screen, Completing the Backup or Restore Wizard to start the restore process. Once the restore has completed, more detailed information can be obtained by clicking on the Report button. Table of Contents D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Administrator Settings We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental Read the Administrator Settings section to familiarize yourself with the administrative menu functions important for the correct configuration and functioning of the Content Server.
Viewing Administrator Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Administrator Settings The administrator needs to review the administrator settings and configure the settings based on the requirements of the installation site. Logging In to View the Administrator Options Use a web browser to log in to the Content Server interface via http or https:/ /. Click on Login. Enter your administrator user name and password.
Site Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Site Settings The Site Settings Restart Service Administrators need to review configuration information in the Site Settings menu to ensure that the system is configured properly for their installation site. Treated in detail in System Information. Treated in detail in Gatekeeper Settings. All changes made in the Site Settings page need to be confirmed by clicking the Save button at the top or bottom of the page.
Site Settings (continued) System Information TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE System Information Settings Restart Service. This will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback). Before restarting the service, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit.
Site Settings (continued) Gatekeeper Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Gatekeeper Settings Current Status. Displays the status of Content Server registration with the gatekeeper (registered or not registered). Restart Service (see Site Settings) will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback). Gatekeeper Enabled. Choose Enabled to register with the gatekeeper.
Site Settings (continued) Advanced H.323 Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Advanced H.323 Settings Use Static Ports is disabled by default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection. Restart Service. (see Site Settings) Restart Service will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Site Settings (continued) SIP Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The SIP Settings Status. Displays the status of Content Server registration with the SIP registrar. Status: Displays the status of Content Server registration with the SIP registrar. Registrations: Displays all Aliases that are registered to the Sip Server. The clickable link View all SIP registrations link to the SIP Alias Registration screen. Display name. Enter the Content Server’s SIP display name. SIP enabled.
Site Settings (continued) Authentication (I) TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Authentication Settings Authentication. Choose the authentication method for the Content Server. Both LDAP and Domain authentication methods require the details of a Microsoft Active Directory Server to be entered in the Authentication section. At this time, only Microsoft Active Directory Server is supported by the TANDBERG Content Server.
Site Settings (continued) Authentication (II) TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Authentication Settings Base DN. This is the search base which the Content Server uses to search for user records. The Content Server will search the object specified by the Base DN (Distinguished Name) and any objects beneath it. User DN. This is the LDAP identifier of the account in your domain which the Content Server will use to identify the user who is trying to log in.
Site Settings (continued) API TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The API Settings The API is enabled by default and must stay enabled in the following cases: • If integration with TMS is required. • If the API is used for customized integration with other systems. Refer to the TANDBERG Content Server API Documentation for details of available API calls. Refer to the TANDBERG Content Server API Documentation D1398002, for details of available API calls.
Site Settings (continued) User Properties TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The User Properties Settings Choose this option to allow guest access to the Content Server. When Allow Guest Access is checked, users do not have to authenticate to view conferences. Anyone can view all conferences that have Allow access to all users checkbox selected in Conference permissions. Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Site Settings (continued) System Defaults TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The System Default Settings Default Recording Alias. If the system E.164 alias, system name or content server IP address is called from an endpoint, the Recording Alias specified here will be used for recording and/or streaming the call. Default Media Servers. Servers specified in this section will be used by default in new templates. • Live Windows Media. The Local Windows Media Streaming Server is used by default.
User Management TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The User Manager Settings About User Management The User Management menu is used to add new users, change user privileges and delete users. There may be too many users to be displayed on a single page with the selected number of users displayed per page. Go to the other pages here. GUEST ACCESS The Content Server supports guest access to view conferences.
User Management (continued) Adding Users (I) TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Adding Users The User Manager Settings when Add Users Has Been Selected Use this page to add users to the system. To ensure users have the right privileges, enter user names in the correct text field: Users need to be added to the user database on the Content Server in order to log in. To add users enter one user name per line, or user names separated by a semicolon (see examples on the next page).
User Management (continued) Adding Users (II) TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Users Under Local Authentication Adding Users Correctly If Local authentication is selected in Site Settings, local users can log in to the Content Server. Firstly, you need to ensure that local user accounts have been created on the Content Server. You can create local user accounts from the Windows Server administration site in the Administrator Settings menu.
Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor Settings About Template Editing The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server. There may be too many templates to be displayed on a single page given the preset number of templates displayed per page. Go to the other pages here. Check your Preferences to change the number of displayed Items Per Page.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor About System Templates A number of System Templates are available with S3 (which is the TANDBERG Content Server version described in this document). System templates cannot be changed but they can be edited and then saved as a new template. If changes are made to the template and you want to keep it, enter a new name for the template and click the Save As button. The new name will initially be called “Copy of ...”.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Template Section Name. The name of the edited template. Output Viewing Options • Movies to be displayed in the Content Viewer • Movies to be created for Download to Portable Devices • Movies to be created for download and playback on the User’s computer Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (I) Output Layout Movie Settings Two Videos—creates a video for the Main source and one for the Dual Source (VCR, Document Camera etc) for viewing in the Viewer. If Dual is not activated during the call, then only the Main Video will be available for On Demand playback. A dual stream will be displayed for Live conferences whether it is turned on or not. Formats. There are three formats available.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (II) Movie Settings Movie Settings Conference Sizes. You can select up to two conference sizes. Your selection of conference sizes in the Template Editor should be based on the end-user’s streaming environment and Internet connection. Large. If your users have access to a high-speed LAN, choose ‘Large’.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Content Viewer (III) Movie Settings Live Media Server Settings. Select the correct Media Server from the list for Live Streaming. If only one is set up, this will be selected. If none are set up, the following error message will be displayed: Your movie(s) will not be broadcasted live until you have a live enabled Media Server set up. On Demand Media Server Settings. Displays the default Media Servers for the selected Formats.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Portable Devices Section Output Layout Movie Settings. Choose the outputs for your portable devices. Switching—creates one video output. The Main video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped. Options are: • iPod Video • iPod Audio • Zune (Microsoft compatible) Video • Zune Audio. Picture in picture—creates one video stream with main picture inserted into the Dual.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Download Section Output Layout Movie Settings Joined—creates one video output consisting of the main source on the left and the dual to the right joined as one video file. Dual will be displayed as a poster when it is not activated. Formats—there are three formats available.
Editing Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The Summary Section Viewer Summary. Shows information about the outputs created by this template for the Viewer. Will display the Live format and size and up to two On Demand videos with format and size. Portable Devices Summary. Shows information about the outputs created by this template for Portable Devices. Will display the format and size for iPod and Zune Video as well as audio formats chosen. Download Summary.
Adding Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Template Editor On Adding Templates, nothing is selected. Enter the Name of the Template as meaningful as possible for the users who will be selecting Templates for their Personal Recording Aliases. The Name does not need to detail the outputs that the Template will create as this information is displayed in the Recording Alias and Create Conference pages.
System Templates TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Templates The System Templates Available The table shown here lists the default Windows Media System Templates that come installed with the Content Server. Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental Description Recorded Output Windows Media PoP Live and On Demand Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
Media Servers TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Media Servers The Media Servers Options Use the Media Servers page to configure external streaming servers for live streaming and on demand playback of Windows Media, MPEG4 and Real Media. Local IIS Web Server. By default, this server is used to deliver MPEG4 and Real Media for on demand playback as a progressive download (HTTP or pseudostreaming). It also delivers still images, if available. This server cannot be modified or deleted.
Adding Windows Media Streaming Server Configuring Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Windows Media Streaming Server Options Click on the Add Windows Media Streaming Server (see also previous page) to create a new server for streaming Windows Media. Server Settings Server push Server Address. Enter the DNS name or the IP address of the server. Use (local) if it is on this TANDBERG Content Server. Name. Enter a descriptive name for the server.
Adding Windows Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The On Demand Settings Options Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Windows Media files is (media location)\data\media. Use default on demand URLs.
Setting up Multicast Delivery TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Basic Setup—It Only Needs to Be Done Once Prerequisites Before you can start delivering your live content as a multicast stream you need to check that: Verify the IP address under Destination multicast IP address. • Your network is multicastenabled. Remote Desktop into your Content Server and choose Manage Your Server from the Start Menu. Click on Manage this streaming media server.
Adding QuickTime or Darwin Streaming Server Configuring QuickTime Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The QuickTime Or Darwin Streaming Settings Options Click on the Add QuickTime or Darwin Streaming Server (see also three pages back) to configure an external server for streaming MPEG4 media. Server Settings Name. Enter a descriptive name for the server. The server name will be used in a template when selecting a media server. Server Address.
Adding QuickTime or Darwin Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The On Demand Settings Options Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for MPEG4 files is (media location)\data\www. Use default on demand URLs.
Adding Real Media Streaming Server Configuring Real Media Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Real Media Streaming Settings Options Click on the Add Real Media Streaming Server (see also five pages back) to configure an external server for streaming Real Media. Live Streaming Settings Server Type. Select either Server G2 or Server 90. Port. Enter the port to be used for live streaming off your Real Media server. Server Settings Broadcast Point.
Adding Real Media Streaming Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE cont... The On Demand Settings Options Media location On Demand URLs Write movies to the default media location. Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Server Maintenance page). The default media location for Real Media files is (media location)\data\www. Use default on demand URLs.
Call Configurations TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Call Configuration The Call Configuration Editor Settings The Call Configurations enables the Administrator to set up different configurations for calls that can be attached to Recording Aliases. The System Call Configuration cannot be deleted. It can be edited and then saved as a new Call Configuration. It has all options selected and is used in the installed Recording Aliases, OnDemand only and Default Live and OnDemand.
Editing, Duplicating or Creating a New Call Configuration About Editing TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Call Configuration Editor Settings This is very similar to the template editing described in the articles on Template Editor. Name. Use the Name field to provide a short description of your call configuration file. System call configuration cannot be altered— instead it can be edited and saved under a new name to allow changes to be made. H.239 Capabilities Enabled. H.
Categories TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Categories The Category Settings A conference can be assigned a Category to make searching for conferences quicker for the user. Personal Recording Aliases can be assigned a category so that any conference created using the alias inherits the category. There are six categories that come with the Content Server installation, Announcement, Education, General, Meetings, News and Training. Each category contains a name and a description.
Server Logs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Server Logs The Server Logs Page The server logs from the Content Engine, Content Library and Transcode Engine are available from this menu item. • The Content Engine logs will be displayed by default. • To view a log, click on name of the log file and you will be prompted to open it with your favorite editor or save it to disk. • The administrator can navigate through the log files and delete old log files from the interface.
Server Maintenance TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Server Maintenance The Server Maintenance Page This page allows administrators to view the following information: Software information. The installed software version and build number, serial number, and option keys installed on the TANDBERG Content Server. • Software Information • Disk Space • Media Storage Location • Upgrade Software Disk Space.
Media Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Media Storage Location The Media Storage Location The default location for your media files is drive E: on your TANDBERG Content Server. You may change this location to store files on a NAS by using the TCS NAS Wizard. The NAS Wizard gives you the ability to store your media in an external location, which means that your recording capacity will not be limited by the disk storage on the Content Server.
NAS Configuration TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Configuring NAS • • • Make sure that your Content Server is on the same domain as the NAS Remote desktop into your NAS Set up a share with a folder inside it. Set permissions and security settings on the share to allow the Content Server full control over the share: • Right-click on the share and select Sharing and Security... • Click on Permissions • Click Add • Click Object Types. Select the Checkbox for Type – Computers.
Changing Storage Location TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Changing the Default Media Location to Alternate Storage Location Before you start, log in as the default administrator to the Content Server via Remote Desktop and add the domain account with permissions over the NAS share to the local administrators’ group. Log out. Click on Next to start the NAS Wizard.
Changing Storage Location... cont. TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Changing Back From the Alternate Storage Location to the Default Media Storage Location Log in via Remote Desktop to the Content Server using the domain account which has both administrative rights on the Content Server and permissions over the NAS share. Click on Next to start the NAS Wizard.
Windows Server TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Windows Server The Windows Server Page Selecting this menu item opens up the Windows Server administration page in a separate window. This page can also be accessed by typing https://:8098 in the Web browser URL field. The Windows Administration site can be used for: • Changing the Administrative password and updating Date and Time settings • Creating local user accounts. Close the window when finished.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Conference Setup We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental Read the Conference Setup section for information on how to make calls from the Content Server User Interface.
Initial Steps When Creating a Conference TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Setup The TANDBERG Content Server enables users with Editor and Administrator privileges to record video calls and to edit their recorded content. Logging In Click the Login button at the top right of the screen. Depending on your authentication method, one of the following screens will be displayed.
Creating Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Creating a Conference The Create Conference Settings Call Information. These setting include Live and On Demand Recording Aliases, the Dial Number, Bandwidth and Call Type Call Settings. In the Conference Setup menu in the menu bar, choose the Create Conference option. The screen will then look like this. Conference Permissions.
Creating Conferences (continued) Call Information ! TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Templates Determine Outputs! The Call Information Settings Recording Alias. Choose a Recording Alias from the drop down list. A maximum of five calls can be active at any one time and two of these can be streamed live. The Recording Alias determines the outputs for each recorded conference. The call can have a live streamed component or for on demand viewing only.
Creating Conferences (continued) Conference Permissions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Conference Permissions Settings Allow access to all users. If this checkbox is selected AND Guest access is enabled in Site Settings, all guests can view the conference. Enter user or group names in the Editors or Users text fields one per line or separated by a semicolon, in the following formats: Adding users under Local authentication: Users must be entered in this format: MACHINENAME\user.
Creating Conferences (continued) Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Conference Metadata Settings The Conference Metadata will be retrieved from the recording alias that has been selected in the Call Information section of the screen. Name. The name of the conference that participants will see. When a call is placed, additional metadata on screen will include: date, duration and URL information. Description.
Creating Conferences (continued) Call Information: When in a Call TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Call Information The Call Information Display Conference Thumbnails. If the call has a live component, beneath the Call Information, thumbnails will be displayed. They are created at 5 seconds, 1 minute, 5 minutes, 30 minutes and 1 hour. After the Place Call button has been clicked on, the call information will be updated with current information about the call. Remote System.
Creating Conferences (continued) Ending the Call TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE A Recommended Procedure You can also end a live call by hanging up the call at the endpoint. To end a call from the Content Server Interface, first list the Live Conferences from the View Conferences menu. Click the Edit link for the conference that you want to end.
Creating Conferences (continued) Recording Ad Hoc Calls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Dialing in Recording in Progress Is Indicated on the Endpoint Users can record their calls by dialing in to the Content Server from H.323 devices. It is possible to make calls by dialing: • The Content Server IP address—this Once connection to the Content Server has been established, a Recording conference poster will be displayed at the endpoint.
Creating Conferences (continued) Using TMS to Schedule Calls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Scheduling Calls with TMS About TMS Scheduling It is possible to schedule calls to be recorded by the Content Server through TMS (TANDBERG Management Suite, available separately). A user who logs in to TMS 11.8 with their user name will see their own Personal Recording Aliases and any System Aliases in the Recording List of Aliases.
Creating Conferences (continued) Recording Alias Options About Recording Alias Options TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recording Alias Options Available Depend on Your Privileges The default TANDBERG Content Server installation has two default system aliases available. The recording alias options are available from the Conference Setup menu and only for users with administrator or owner privileges.
Creating Conferences (continued) Creating New Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Creating New Aliases An Overview of the Options Recording Alias. Specify the name for the recording alias to display in the list of aliases and when creating a conference. Select the owner for the alias. The owner will be able to edit the alias and select it when creating an ad hoc conference from the interface. Only administrators of the TANDBERG Content Server can create recording aliases.
Creating New Aliases (continued) Creating a New Recording Alias TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Recording Aliases An Overview of the Options Name. Enter a meaningful name for the recording alias as this will display in the list of recording aliases as well as in the drop down list when creating an ad hoc conference. Owners can edit their recording aliases and they will be displayed in the Recording Aliases page from the Conference Setup menu.
Creating New Aliases (continued) Specifying Properties TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Specifying Properties An Overview of the Options Types of Aliases H.323 ID. Choose a unique H.323 ID for the alias. If the Content Server is registered to the gatekeeper as terminal, this alias can be used for dialing. If the Content Server is registered to the gatekeeper as gateway, this alias needs to be used with a prefix specified in Site Settings. Live streaming vs. non-live streaming.
Creating New Aliases (continued) Specify Settings TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Specifying Settings An Overview of the Options Template. Select the recording template to use with this alias. Check whether the template being selected has a live component. The combination of Template and Call Configuration settings determines the outputs of your call made with this recording alias. Template Output Description.
Creating New Aliases (continued) Specifying Default Conference Properties Entering User Names TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE An Overview of the Options Allow access to all users. If this checkbox is selected AND Guest access is enabled in Site Settings, all guests can view the conference.
Creating New Aliases (continued) Specifying Default Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE An Overview of the Options About Default Conference Metadata. Conference Name. The conference name displayed when conferences are listed. If no name is entered, one will be created at time of recording the conference. The default created conference name is made up of the recording alias name and the date/time of the call.
Editing Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Who Can Edit What? What Administrators Will See Administrators can edit all recording aliases but owners can only edit some settings in their own aliases. This screen is similar to the screen you see when creating new recording aliases. If you are an administrator you may edit all there is to edit. Click the Edit link next to the alias name to edit it.
Delete Recording Aliases TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Deleting Selecting Which Ones to Delete Only administrators can delete recording aliases. To delete all recording aliases, click the select box next to the title Name and click the Delete Selected button. To delete a single alias, select the check box to the left of the alias’s name and click the Delete Selected button.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server View Conferences We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Conference Types TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Types Details The three types of conference views are Live. They are occurring at the current time. • • • Users can receive an e-mail with a URL link to view the conference. Live Recorded Pending They can also click the link provided in the list of live conferences. If the live conference finishes while you are watching it, you can close the window and reopen it to watch the recorded conference. Recorded.
Navigating the Interface TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Category Sorting Conferences Each conference can be assigned a Category at time of creation or after the conference has concluded. To sort conferences, use the Sort By: options at the top right of the screen. By default all conferences are displayed in the interface. Desc stands for Descending (going down a mountain) and means Newest first for Date Added and (Z to A) for Conference Name, Speaker and Location.
Navigating Between Pages TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Navigation Options Total number of conferences in this list. The initial view of a screen that consists of a number of pages to display will look something like this view. Click on the Next Page Arrow to go to the next page. In this example there are more than 10 pages of screens and 51 conferences found for the current category and search. Click on the Page number to go directly to that page.
Prompting Users to Log in to View a Conference TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Login and Logout Setting up Authenticated Access Users of the TANDBERG Content Server may be prompted to login to view conferences. If the Content Server has Guest Access enabled in Site Settings then nonauthenticated users will be able to browse conferences that allow all users to view them without logging in.
Context Sensitive Help TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Context Sensitive Help Examples The TANDBERG Content Server now has context sensitive help for all screens. Activate this by clicking Help at the top right of each screen. A question mark will be activated for any on screen help. A link to the user manuals on the TANDBERG web site will also be displayed next to the help link. The Help question marks will stay on each screen until the user clicks on Help again to turn Help off.
Displaying Copyright TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Displaying Copyright The Copyright Display To display copyright information, click on the text in the lower right corner of the screen. This is copyright information regarding the Content Server as such and it contains no copyright information regarding the recorded material itself. Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Preferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About User Preferences User Preferences Pop-up Window To change your preferences, click the Preferences link at the top right of the screen or on your user name displayed at the bottom left of the screen. This will display your user preferences enabling you to modify them. Your Display Name as displayed at the bottom left of the screen before your User Name. The number of Items per page can be set to 5, 10, 20, 50 or 100.
Content Viewer TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Accessing Content Viewer The Content Viewer Display The Window will display the video, either as two videos (main and dual separate), joined (main and dual as one), switching (main then dual when it is activated) or picture in picture (big dual and main in a corner). Indexes will be presented if they are present. To access the Content Viewer, click on the thumbnail, the conference name or the Play icon and text.
The Video Display TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Video Display Sizes Examples of Video Display Sizes The Conference is displayed in a window scaled for the size, conference format and items in the conference. A Conference that has indexes and dual with the main video will be displayed differently to a conference that has just one video output. There Are Two Ways to View a Video 1.
The Video Display Controls TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Controlling the Video Display The Video Display Control Features The Play Progress Bar shows: The video display controls let you start and pause the video as well as adjust the volume. You can use the Play progress bar to move to any position in the video. • the progress of the downloading video • the position where the video is playing • a slider you can move to any position in the video.
Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes Index Features Indexes are available in the viewer if an editor of the conference has created them in the Content Editor. Indexes are used to progress the conference to the time where the index was added. By clicking an item in the Index, the video will move and start playing at that reference point and display the corresponding slide. Indexes save time when users are trying to find a specific place in a conference to review.
The Presentation Window TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About the Presentation Window How The Different Layouts Look Your presentation will look differently depending on the type of layout you choose for your conference. You have four choices: Joined. In the Joined layout, the presentation is always displayed to the right of the main video. If Dual Video is never activated during the conference, a TANDBERG streaming poster will be displayed.
Editing Recorded Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Editing Conferences The Editing Conferences Page Recorded conferences can be edited. Conference permissions and metadata can be changed. Using the Content Editor, indexes can be added, conferences can have their In (start) and Out (end) points changed and another conference can be added. Also, additional outputs to the original template can created using Add Outputs.
Editing Conference Permissions TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Editing Permissions The Editing Conferences Permissions Page Allow access to all users. If the Allow access to all users checkbox is selected AND Guest access is enabled in Site Settings, all guests and authenticated users can view the conference. Editors. Editors can edit and delete a conference. Users. Users can view the conference. Entry in the Users field is disabled if Allow access to all users checkbox is selected.
Editing Conference Metadata TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Editing Conferences Metadata Page All the fields shown here, except the Name are optional and can be left empty, but the more metadata provided will make it easier for users to find your conference. Name. The name of the conference that participants will see. Click the Save button if you have made changes to any fields on the screen. Description.
Conference Thumbnails TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Conference Thumbnails The Conference Thumbnails Up to 5 thumbnails will be generated for a recorded conference. They are created at 5 seconds, 1 minute, 5 minutes, 30 minutes and 1 hour and the default is set to 30 minutes. If the output is two videos, the thumbnails will be of the main input. For Joined, the thumbnail will a combination of main and dual. If dual has not been turned on, the dual will be a poster.
Content Editor TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About the Content Editor What the Content Editor Looks Like Use the Content Editor to edit your conference in the following ways: • Change the In and/or Out point/s of the conference • Add indexes to the conference • Add another conference to the edited one. Access to the Content Editor is available from the Edit Conference page to Administrators and Users who have permission to edit a conference.
Adding Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE About Indexes How It Looks with Indexes Adding Indexes An Index is a point in a Conference that a User can click on to advance the Conference to. Only Editors to Conferences can add Indexes. Adding Indexes into the timeline is done by clicking the Add Index text link when the scrubber bar is correct place while the clip is playing.
Removing Indexes TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Selecting an Index About Removing Indexes Select the indexes to be removed by clicking the select box to the left of the marker time. When the indexes that you want to remove have been selected, click the Delete Selected button. Note: Click the Save button after changes have been made. The Result of the Index Being Deleted Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Adding Conferences TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE How It Looks When the Add Conference Button Is Clicked About Adding Conferences Add Conference Options Use the Add Conference option to add and then edit two different conferences on your TANDBERG Content Server into one. Click the Add Conference button and a list of available conferences will be displayed. Click the Add Conference link for the Conference you want to add to the currently edited one.
Adding Outputs TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The Add Outputs Screen About Adding Outputs Administrators, owners and editors can Add Outputs to a conference once it has completed. Why would you do this? The original recording may not contain the correct outputs needed by your users or a request is made for a format that was not created and so you add it to the conference. Read the Template Editor section of this Manual as to how to use this screen.
Example Screenshots TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Adding Format MPEG4 and a new size Large Portable Devices This will result in a new Windows Media Large size as well as and MPEG4 Medium and Large all with the Two Videos Layout. Download A new Windows Media Audio only download is to be added to the Windows Media Medium download that has already been created. A new iPod Audio output has been added to the iPod Video that has been created already. Table of Contents D13898.
TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Appendices We recommend that you check out the TANDBERG web site regularly for updated versions of this manual: http://www.tandberg.com/support/ documentation.php Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc. Safety, Environmental The Appendices contain information you may need to better understand the TANDBERG Content Server.
Appendix 1: LED Panel Menu Structure TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Content Server Status is displayed as: • Idle (when the server is not in a call and not transcoding). • In Call (when the server is in a call). • Transcoding (when the server is not in call and transcoding is in progress). Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Appendix 2: Compatibility About Compatibility For correct playback of streaming video on client machines, please read the compatibility notes on this page. TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Recommended Player Versions Platform and Browser Version Compatibility OS MAC WIN Browser MPEG4 Windows Media Real Media FireFox 2 and higher Yes No No Safari 2 and higher Yes No No Mozilla FireFox 2 and higher Yes Yes Yes Internet Explorer 6.
Appendix 3: Recording Templates at a Glance TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Transcoding Templates and Their Outputs at a Glance Windows Media PoP Live and On Deman: Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand. Windows Media PoP Live and On Demand with Portable Device Download Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
Appendix 4: TANDBERG Content Server Port Assignment TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE The table lists ports used by the TANDBERG Content Server. Port Protocols Used by 80 TCP The TANDBERG Content Server web application 443 TCP The TANDBERG Content Server web application on SSL 554 TCP, UDP WMS RTSP Server Control Protocol 1718 UDP Gatekeeper discovery 1719 UDP RAS 1720 Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
Contact Information TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Telefax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com Table of Contents D13898.05 DECEMBER 2007 Disclaimers, Patents etc.
