See & Share Conferencing Software™ User guide D13166 05 March, 2009
Contents Contents Overview ...............................................................................................................................4 Introducing See&Share Conferencing Software ...................................................................................... 4 What would you like to do? ...................................................................................................................... 4 System Requirements ......................................................
Contents Troubleshooting .................................................................................................................31 Improving a conference’s performance ................................................................................................. 31 Improving performance if you’re the presenter .............................................................................. 31 Improving performance if you’re a participant ..........................................................
Overview Overview Introducing See&Share Conferencing Software See&Share conferencing software is a client/server application that lets you share applications and information with anyone, anywhere in the world. You can use See&Share software to share your desktop, and send email invitations for others to join. Once the conference has started, participants can draw over the desktop to write notes or highlight information.
Overview If you have SMART Board software, make sure you have version 7.1.3 or later. Earlier versions of SMART Board software do not support some of See&Share software's features, including drawing or writing on the shared desktop. To download a free upgrade of SMART Board software, visit SMART's website at www.smarttech.com/support/software/index.asp. Getting See&Share Conferencing Software Before you can join or present a conference, you must download the See&Share software client.
Overview change the sharing options (if you're sharing your desktop) select from a variety of drawing tools and write over the shared desktop change the viewing options (if you're viewing someone else's shared desktop) change the language used in the See&Share software interface During a conference, participants (but not the presenter) can also press the ALT key to make the menu appear. The toolbar also includes five other buttons: mouse cursor, share desktop, pen, webcam and participant list.
Overview To leave a conference and exit See&Share software 1. In the See&Share software toolbar, click Menu. 2. Select Exit See&Share. A confirmation dialog appears. 3. Click Yes in the confirmation dialog. See&Share software exits.
Joining a Conference Joining a Conference Joining a conference from an email invitation When you receive an email invitation to join a conference, the invitation includes a link. You can connect to the server and join the conference by clicking that link. (You can also join a conference directly from See&Share software.) To join a conference from an email invitation 1. Click the link in the email invitation, and then click Run in the File Download dialog box that appears.
Joining a Conference The TANDBERG See&Share Conferencing Software dialog box appears. 7. Click the conference you want to join, and then click Join. (The conference name is included in the email invitation.) The Join Conference dialog box appears. 8. Type your name and the conference password (if required), and then click OK. The lobby screen appears. NOTE: If the conference isn't password protected, the Password box doesn't appear in the Join Conference dialog box.
Joining a Conference NOTE: If you are the owner of the conference, the confirmation dialog box also asks if you would like to disconnect all other users, effectively ending the conference. 7. Click Yes in the confirmation dialog. See&Share software exits. Searching for a Conference After you've connected to a See&Share server, you can either choose the conference you wish to join from the list, or search for a conference.
Creating a Conference Creating a Conference Connecting to a See&Share Software Server When you create a conference on a See&Share software server, you become the conference's owner. Owners can control a number of conferencing options throughout the entire conference. Owners enable and disable drawing on the shared desktop, and so on. The owner is not necessarily the participant whose desktop is shared.
Creating a Conference You can share your desktop or invite participants to the conference. You can also wait for others to join the conference and share a desktop. NOTE: The person who created the conference doesn’t have to be the first one to share a desktop. Sending Invitations to Participants Once you've created a conference, you can send email invitations to people you'd like to have join the conference.
Presenting a Conference Presenting a Conference Sharing Your Desktop Once you've joined a conference, click the Click here to share your desktop link in the lobby screen to begin sharing your desktop. A message, "Preparing to share your desktop," appears briefly, and then the See&Share toolbar and a blue border appear on your screen. NOTE: If you join a conference in which someone else is already sharing their desktop, you see their desktop right away rather than seeing the lobby screen.
Presenting a Conference decline the request, however.) If you don't want participants to ask to take over sharing, make sure this option isn't selected. Allow others to share their desktops is on by default. NOTE: If you have multiple displays connected to your computer and you're sharing your desktop, you can switch the display that you share by clicking the Switch Monitors button. The Select Sharing Monitor dialog box appears and allows you to switch the display you're sharing.
Presenting a Conference Viewing the List of Participants (for Owners and Presenters) To view a list of the participants in a conference, click the participant list button . The participant list appears, showing the number of participants, and their names. Your name appears in boldface type. If audio is disabled on the server, only the chat icon appears next to participants' names.
Presenting a Conference Chatting with Other Participants You can use the chat window in See&Share software's lobby screen or the participant list to broadcast messages to some or all members of a conference. To send a message to all conference participants, type the text you wish to broadcast in the box under the All Users window and click Send.
Presenting a Conference If you have multiple private conversations running at the same time and a new message arrives in a appears with horizontal lines. conversation that isn't selected, the chat balloon icon To end a private conversation, click the exit button in the tab you wish to close. When you close a tab, the remaining members of the conversation see a notification that you've left. They're still able to chat privately with each other even if you started the conversation.
Presenting a Conference To enable remote control NOTE: This option is available only if the See&Share software administrator enables it on the server. Select Menu > Enable Remote Control in the See&Share software toolbar. OR 1. Select Menu > Options in the See&Share software toolbar. 2. Click the Conference Settings tab. 3. Select the Allow remote control of your desktop check box. The Request Remote Control command appears in the See&Share software Menu for participants.
Presenting a Conference After you've dragged the border to the new position, the other participants can see only the area within the border. To share the entire desktop again 1. Hover the mouse over the border until the pointer becomes a horizontal, vertical, or diagonal resize pointer. 2. Double-click the border. The border once again surrounds your entire desktop.
Presenting a Conference If participants continue to lag behind the conference, you can take steps to improve the conference's performance.
Participating in a Conference Participating in a Conference Changing the Viewing Options After you’ve joined a conference (either from an email invitation or from See&Share software), you can adjust the viewing options in a number of ways. Select the option you’d like from Menu > Options > Viewing Options. Three options are available: View Full Screen: When you check this option, See&Share software expands to occupy your entire display.
Participating in a Conference To send a message to all conference participants, type the text you wish to broadcast in the box under the All Users window and click Send. If you wish to only chat with certain members of a conference, click the chat button next to the participant you want to add to your private conversation, and select Create a New Conversation with Participant. A tab that contains the participant's name appears in the chat window.
Participating in a Conference OR Click the Start/Stop Sharing My Desktop button in the toolbar. The presenter receives notification that you'd like to share your desktop. 2. If the presenter accepts the request, you become the presenter: your desktop is shared and becomes visible to all the participants in the conference. OR If the presenter does not accept the request, you continue to view the presenter's desktop.
Participating in a Conference If you open the participant list, you'll see a number next to your name. This number indicates the delay (in seconds) between the presenter's desktop and your computer. If your computer is more than 10 seconds behind the presenter's, the participant list button turns . red If your computer continues to lag behind the conference, you and the conference's presenter can take steps to improve the conference's performance.
Drawing on the Shared Desktop Drawing on the Shared Desktop Writing on the Shared Desktop By default, all the participants in a conference can write on the shared desktop using digital ink. However, the owner and the current presenter can change this setting to prevent the other participants from writing on the shared desktop. See&Share software assigns you an ink color when you join a conference, but you can easily change it.
Drawing on the Shared Desktop Customizing Your Pen You can use this feature to change the color, width and transparency of your pen. To customize the properties of the pen 1. Select Menu > Tools > Customize Pen. The Configure Tool Settings dialog box opens. 2. Select a color. For an expanded palette of colors, click the More button. 3. Select a width from 1 to 32 pixels. The default is 3 pixels. 4. If you want to use the pen as a highlighter, select the Transparent option. 5. Click OK.
Drawing on the Shared Desktop 2. Click the arrowhead and drag the floating arrow to the position you want. Circular arrows appear in the arrow while you move it, indicating that you can make the arrow point in a different direction. The floating arrow points in the direction to which you drag it. For example, if you drag the arrow from left to right, the arrow points to the right. NOTE: You can move the arrow without changing its direction by clicking the rear half of the arrow, not the arrowhead.
Using a SMART Board Interactive Whiteboard Using a SMART Board Interactive Whiteboard Writing on a SMART Board Interactive Whiteboard By default, any participant can write or draw on the shared desktop. However, the presenter can change this setting to prevent the other participants from writing on the shared desktop. NOTE: If the presenter has disabled drawing on the shared desktop, the pen button the toolbar and menu items are not available. in To write on the shared desktop using a pen tray pen 1.
Using a SMART Board Interactive Whiteboard To capture notes if you’re the presenter in SMART Board If you’re presenting the conference, you can use the Area Capture button software Floating Tools. To open Floating Tools, click the SMART Board icon in the system tray and select Floating Tools. 1. Click the Area Capture button . with the mouse or your finger on the interactive screen to enclose the area 2. Drag the cursor to capture. 3.
Using a SMART Board Interactive Whiteboard For complete details on using these applications with a SMART Board interactive whiteboard, refer to the SMART Board software Help file.
Troubleshooting Troubleshooting Improving a conference’s performance Improving performance if you’re the presenter If you're presenting a conference and you find that some participants are seeing events on your desktop several seconds after they happen, you can try a number of things to help speed up the updates: Use a solid-color desktop rather than a complex wallpaper. Disable animations or fades in list boxes, windows, menus, tool tips, and so on.
Communication Security Overview Communication Security Overview Secure Sockets Layer Standard See&Share software complies with the SSL 3.0 standard for secure communications. Data transmitted in SSL mode is encrypted to prevent a third party from viewing it while it’s in transit between a client and server. See&Share software has been tested to ensure that the encryption mechanism and the communication layers conform to the standard.
Trademark, Patent and Copyright Information Trademark, Patent and Copyright Information See&Share is a trademark of TANDBERG. Pentium is a registered trademark of Intel Corporation or its subsidiaries in the U.S. and other countries. Windows and Windows NT are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. VeriSign is a registered trademark of VeriSign in the United States and/or other countries.
