DIGITAL PORTA STUDIO OWNER'S MANUAL DP-02, DP-02CF
IMPORTANT SAFETY INSTRUCTIONS
TASCAM DP-02/DP-02CF 53
2 – Advanced techniques
Troubleshooting
When working with any new piece of equipment like the 
unit, it’s sometimes difficult to work out why something 
isn’t happening the way you expect. The main thing is to 
take your time—after all, you’re not paying hourly studio 
rates! Stop and think. Ask yourself questions, like the ones 
below, and you can usually find the answer.
Also, see the section on “Messages” on page 54 for the 
meaning of messages that may pop up on the display.
Why can’t I hear any sound when I play back?
Are the faders of the tracks you’ve recorded at a reason-
able level?
Is the MASTER fader at a reasonable level?
Have you connected the LINE OUTPUT jacks to your 
monitoring system properly, and is your monitoring 
system set up correctly?
Is a track muted (MUTE indicator lit)? Press SHIFT and 
the REC key to un-mute it.
If you’re monitoring through headphones, is the 
PHONES control turned to a suitable level?
Why does the sound I’m recording sound distorted?
Is the input level control on the top panel of the unit set 
appropriately for the input source?
If you’re recording an acoustic instrument, are you sure 
you’re not sending it through an electric guitar effect? 
(DP-02 only)
Are you listening at too high a volume? Is it your moni-
toring system that’s distorting?
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Why can’t I record?
You must have at least one track armed (REC indicator 
flashing) before you can use the RECORD (–) key.
Are inputs assigned to tracks (see “Assigning inputs” on 
page 23)?
If you’re in a menu, etc., recording may not be possible. 
Return to the “home” screen.
Why can’t my computer “see” the unit files?
Make sure the unit is connected to a USB port and 
“open” (see ““Open” and “Close”” on page 43).
The computer can’t see files which are in the “native” 
partitions. Back up or export songs, tracks and mixes to 
the FAT partition (“Using the USB connection” on page 
42) before “opening” the USB connection, so that the 
files can be read on a computer.
Why can’t I hear the selected effect? (DP-02 only)
You must turn on the effect for the appropriate input 
(EFFECT) or turn on the effect (REVERB).
For reverb, you must turn up at least one track’s 
EFFECT SEND, together with the master EFFECT 
RETURN.
The volume of a multi-effect may need adjusting or the 
parameter is set so low that the effect is too subtle to be 
noticed (“Multi-effect” on page 59).
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