Axon Signal Sidearm User Manual Model AX1012 IMPORTANT SAFETY INSTRUCTIONS Read all warnings and instructions. Save these instructions. The most up-to-date warnings and instructions are available at www.axon.
Contents 1 2 Chapter 1: Introduction 1 What is Axon Signal Sidearm? 1 Getting to know your Signal Sidearm Sensor Chapter 2: Axon Signal Sidearm Operation 2 Operating Modes 2 Low Power Mode 2 Test Mode 2 Field Mode 3 Mute Mode 3 Registering and Assigning Signal Sidearm 3 Registering and Assigning a Signal Sidearm with ADM 3 Registering and Assigning a Signal Sidearm using Evidence.
Chapter 1: Introduction What is Axon Signal Sidearm? The Axon Signal Sidearm sensor is designed to work with common duty holsters. When a firearm is removed from the holster, the Signal Sidearm sensor alerts Axon systems equipped with Signal technology. Upon receipt of this signal, a compatible device can perform a programmed response. The sensor is powered by a CR2430 battery. The battery should last 1 year with normal use.
Chapter 2: Axon Signal Sidearm Operation This chapter provides information on the Axon Signal Sidearm sensor operating modes and working with the sensor. Operating Modes The Axon Signal Sidearm sensor has four operating modes. The sensor should be placed in Field Mode during normal operations. Low Power Mode The sensor is shipped from the factory in Low Power Mode. To make use of your sensor, follow the steps below to take it out of the Low Power Mode. 1 Remove firearm from holster.
Axon Signal Sidearm User Manual Mute Mode Mute Mode is intended for situations in which you need to remove your firearm from the holster, but do not want to alert Axon systems with Signal technology. Additionally, when you are in Mute Mode, the color of the LED indicates the power status of your battery. • To enter Mute Mode, press and hold the button for 5 seconds. A green blinking LED means Mute Mode is active and the battery is good.
Axon Signal Sidearm User Manual Reassigning a Signal Sidearm Axon Signal Sidearm units can be reassigned to different users as needed. Using the Axon Device Manager (ADM) beta app is the preferred method for reassigning Axon Signal Sidearm units. Signal Sidearm units can also be reassigned through Evidence.com. Maintaining up-to-date device assignment ensures the accuracy of audit trails and delivery of low battery notifications and other device alerts.
Axon Signal Sidearm User Manual 4 Tap the sensor serial number for the sensor you want to update. 5 Tap Firmware Update. Note: ADM automatically checks and updates the sensor’s internal clock after it connects to the sensor. 6 ADM retrieves the latest firmware and updates the sensor’s firmware. ADM disconnects from the sensor, the sensor resets, and then enters Test Mode. If there is no activity for 30 seconds, the sensor returns to Low Power Mode.
Chapter 3: Axon Signal Sidearm Maintenance and Troubleshooting This chapter provides information on replacing the battery in the Signal Sidearm sensor, resetting the sensor, resetting the sensor firmware to factory settings, troubleshooting, and contact information for Axon Customer Service. Battery Replacement Users and agency administrators will recieve an email from Evidence.com infomring them that the battery for their Signal Sidearm sensor is low and should be replaced.
Axon Signal Sidearm User Manual Sensor Reset Follow these steps to reset the sensor (i.e. power the sensor down and back on). You can reset the sensor from any mode. 1 Press and hold the button for 20 seconds. After 5 seconds, the sensor enters Mute Mode and the LED begins blinking green or red. Continue to hold the button until the LED begins blinking yellow, which indicates the reset has started. The LED blinks green 3 times and then the device enters Test Mode.
Axon Signal Sidearm User Manual • Possible Cause 3: The Signal Sidearm sensor was installed on a non-approved holster or the incorrect bracket was used to install the sensor. Remedy 3: Obtain the correct bracket from Axon for your holster and reinstall. • Possible Cause 4: The Signal Sidearm sensor was subjected to a major impact, became submerged, or was damaged in some other way. Remedy 4: The sensor may have been damaged in a manner where it is no longer able to function properly.
Axon Signal Sidearm User Manual Your sensor may be in Low Power Mode. Press the button to enter Test Mode, then press and hold for 5 seconds to enter Field Mode. • Possible Cause 2: The button may be damaged and unable to receive any input. Remedy 2: There is no solution to this problem that will allow you to maintain full functionality of your sensor. You can diagnose a problem with the button by first replacing the battery.
Axon Signal Sidearm User Manual port. My Signal Sidearm is too sensitive. • Possible Cause 1: The Signal Sidearm sensor has been designed with the input of law enforcement officers to provide an optimal balance of sensitivity for registering true sidearm draws and rejecting normal daily interactions with the sidearm. Remedy 1: Each holster and sidearm combination may result in a slightly different distance that the sidearm can be withdrawn before the sensor registers the absence of the sidearm.
Axon Signal Sidearm User Manual Customer Service Visit www.axon.com and view the Support options, or call 1-800-978-2737.
Chapter 4: Additional Information This chapter provides additional information associated with Axon Signal Sidearm. Warranty Policy Axon Enterprise warranty provisions are applicable on all Axon Signal Sidearm products. See Axon Enterprise’s website, www.axon.com, for detailed warranty information. Warnings For a full list of the warning associated with this product, see www.axon.com. Radio Waves The Signal Sidearm transmission is in the frequency range of 2402 to 2480 MHz.
Axon Signal Sidearm User Manual Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult Axon Enterprise Customer Service for help. FCC/IC NOTICE: This device meets the body worn human exposure limits found in ANSI/ IEEE C95.1, 2005.
Axon Signal Sidearm User Manual Section 7.1.2 of RSS-GEN Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Product functions and specifications may change without notice and the actual product may vary from the illustrations in this manual. Android is a trademark of Google, Inc.; Bluetooth is a trademark of Bluetooth SIG; Google Play is a trademark of Google, Inc.; Torx is a trademark of Acumen Global Technologies; Wi-Fi is a trademark of the Wi-Fi Alliance; and Windows is a trademark of Microsoft Corporation. , AXON, Axon, Axon Device Manager, Axon Signal Sidearm, and Evidence.
