User's Manual
Table Of Contents
- Chapter 1: Introduction
- What is Axon Signal Sidearm?
- Getting to know your Signal Sidearm Sensor
- Chapter 2: Axon Signal Sidearm Operation
- Operating Modes
- Low Power Mode
- Test Mode
- Field Mode
- Mute Mode
- Registering and Assigning Signal Sidearm
- Registering and Assigning a Signal Sidearm with ADM
- Registering and Assigning a Signal Sidearm using Evidence.com
- Reassigning a Signal Sidearm
- Reassigning a Signal Sidearm with ADM
- Reassigning a Signal Sidearm using Evidence.com:
- Updating Signal Sidearm Sensor Firmware
- Updating the Sensor’s Clock after Battery Replacement
- Chapter 3: Axon Signal Sidearm Maintenance and Troubleshooting
- Battery Replacement
- Sensor Reset
- Factory Firmware Reset
- Troubleshooting
- Customer Service
- Chapter 4: Additional Information
- Warranty Policy
- Warnings
- Radio Waves
- Declaration of Conformity
- Compliance Marks
Chapter 2: Axon Signal Sidearm Operation 4
Axon Signal Sidearm User Manual
Reassigning a Signal Sidearm
Axon Signal Sidearm units can be reassigned to dierent users as needed. Using the Axon Device
Manager (ADM) beta app is the preferred method for reassigning Axon Signal Sidearm units.
Signal Sidearm units can also be reassigned through Evidence.com.
Maintaining up-to-date device assignment ensures the accuracy of audit trails and delivery of
low battery notifications and other device alerts.
Reassigning a Signal Sidearm with ADM
1 Log in to ADM.
2 Place the Signal Sidearm sensor on the back of the phone, ensuring the mute button is
facing up and makes contact with the back of the phone.
3 Once ADM finds the sensor, it shows the name of the current assignee.
4 Tap Reassign, enter the name or badge number of the person you want to assign the sensor
to, and then tap enter.
The Signal Sidearm sensor is reassigned.
5 Tap Complete to exit.
Reassigning a Signal Sidearm using Evidence.com:
1 Sign in to your Evidence.com account.
2 On the menu bar, click Devices.
3 Search for the Signal Sidearm sensor you want to reassign.
4 In the search results, click the Serial Number for the Signal Sidearm unit you want to reassign.
5 Click the Assign Device tab.
6 Enter the name or badge number of the person you want to assign the sensor to in the
Assign Device To field.
7 Click Assign Device.
Updating Signal Sidearm Sensor Firmware
Axon periodically releases updates for the firmware of all Axon devices, including Signal Sidearm.
These updates typically include improvements in device stability and new functionality. Axon
recommends that you update the firmware for all your devices as soon as the update is available.
1 Log in to ADM.
2 Place the Signal Sidearm unit you are updating in Mute Mode.
3 Tap the BETA menu in the upper right. This will take you to the Signal Sidearm Beta section.
(If you do not see the BETA menu, ensure you are using the beta version of Axon Device
Manager).
The app detects any Signal Sidearm sensors that are with Bluetooth range (approximately
30 feet).