User's Manual

AXON™ 4 Jan 2010
TASER International Private & Confidential 43
Troubleshooting
Screens
As of December 2009 Version 1.0 hardware and software release, here are the possible
error screens you may encounter:
SYMPTOM LIKELY CAUSE SOLUTION
HeadCam Disconnected displays
on the ATC touch screen
The HeadCam or ComHub is not
connected
Check the fit of the connectors.
The cable plugs may not be
securely seated.
"Video Signal Lost" is heard from
the ATC
The HeadCam or ComHub is not
connected
Check the fit of the connectors.
The cable plugs may not be
securely seated.
Cannot find markers on playback Markers are hidden Press the SHOW MARKS button
in the video player to display the
markers.
Cannot add Categories Agency did not create Categories Contact your Agency
Administrator to create categories