User guide
22
Chapter 5 Maintenance/Troubleshooting
Dropped or Wet X26 ECD
If your X26 ECD is dropped or gets wet, follow these instructions:
1 Point the ECD in a safe direction and away from your body.
2 Shift the safety switch to the down (SAFE) position.
3 Safely remove the cartridge.
4 Remove the battery pack.
CAUTION
Dry the X26 thoroughly (at least 24 hours). Do not use an external heat source such as a microwave
oven or hair dryer to dry the X26 ECD.
5 Reinstall the battery pack.
6 Shift the safety switch to the up (ARMED) position.
• If the X26 ECD discharges without pulling the trigger, remove the battery pack and return the X26 ECD
to TASER International immediately.
7 Spark test three full 5-second cycles.
• If the X26 ECD does not function properly, return it to TASER International.
• If the spark test is normal, return the X26 ECD to service.
8 Shift the safety switch to the down (SAFE) position.
TASER Online Troubleshooting Guide
A troubleshooting guide is available by visiting the TASER website at www.TASER.com. If you need product
support on accessories or have any other questions, please contact customer service at:
U.S.: 1.800.978.2737 or 1.480.905.2000
International: +1.800.978.2737 or +1.480.905.2000
Product Returns
To return a TASER product for service, rst follow the procedures at www.TASER.com.
CAUTION
Perform a dataport download from the X26 ECD before returning it for RMA.
If the TASER ECD has been exposed to bodily uids or other bio-hazards, please contact the customer service
department at +1.800.978.2737 or +1.480.905.2000 for specic instructions BEFORE returning the ECD.