Use and Care Manual

17
Warranty Terms
Warranty Period
1. Customers are entit led to replacement or free repair service in case of quality defect(s) found
in the produc t within 15 days upon receipt of the product.
2. Customers are e ntitled to free repair service from TAZPI for any product proven defective in
material or workmanship that results in product failure during normal consu mer usage and
conditions within the valid warranty period, which is 12 months co unting from th e date of selling.
How
ever
, warra nty period varies by product component and country of purchase. Please contact
our after-sales service team via support@tazpi .com for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, m isuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or
altered.
3. Products whose warranty h
as expired
.
4. Products damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim Procedur e
1. If failure or any problem occurs to your product after purchase, please contact us on Amazon,
or you can always contact TAZPI ’s customer service through email at support@tazpi .com or
website at www.tazpi .com.
2. TAZPI ’s customer service will guide you through the whole service procedure regarding any
product issue or problem you have encountered.
T
A
Z
PI
reserves the right to reexa
mine damaged or returned products.
Contact Card
Web: www.tazpi .com
E-mail:
Phone:
[e-mail]
[phone]