eSupport Manual Instruction Manual

VoiceSupport - 1.2.006

5. Select the firmware you want to install. New firmware is indicated by a icon.

6. Click Yes to update firmware.

7. After starting a firmware update, the software will show a pop up box which warns the user that the

device must restart on its own after a software update.

8. After the firmware is loaded and your product restarts, click the Rescan button to reconnect your

product.

Warning: Do NOT press Rescan or turn your product off manually during the update process.

Wait for the product to restart on its own before pressing Rescan.