Operation Manual

Getting Started
First, you’ll need to download and install VoiceSupport 2. You can do that here: www.tc-
helicon.com/products/voicesupport/
Once the program is installed, connect your TC-Helicon device via USB to your computer. Make sure that
you read the product manual for settings regarding USB/MIDI controls, if applicable. If your product has
a user-controllable option, you’ll want it in USB control mode, not MIDI (hardware MIDI).
Open VoiceSupport 2!
When you first open the program, VoiceSupport 2 will detect any connected devices. If your device
doesn’t automatically connect or is not recognized, you can refer to this FAQ for troubleshooting:
http://support.tc-helicon.com/entries/21014742-VoiceSupport-Can-t-connect-update-device
Although the above information was written with the original VoiceSupport in mind, the procedures are
still relevant for getting your device to connect to VoiceSupport 2. Most of the steps are related to
getting data flowing over the USB connection and/or having your operating system recognize and access
the device.
Once your device is successfully detected, VoiceSupport 2 will check to see if there are any firmware
updates available and also communicate with your device to gather the presets and setup data.
If you are presented with a dialogue asking if you want to update the firmware, we do recommend that
you accept. However, if you’d like to just browse around VoiceSupport 2 and get the hang of using the
program, you can choose “No” from the menu and update at a later time.