Operation Manual

My Offline TC-Helicon Devices – After you’ve connected a TC-Helicon device to VoiceSupport 2 for the
first time, the program remembers those devices and lists them on the bottom portion of the screen.
This way, it can let you know if a new firmware version is available for that device without you having to
plug it in, as shown below. This person owns 5 devices, including the connected VoiceLive Touch 2 from
the above “MIDI Devices“ area and the 4 “offline” devices. You can see that there’s a firmware update
available for the VoiceLive 3 Extreme on the far right, indicated by the yellow update icon. Refer to the
Devices Tab image at the beginning of this section for a more full-screen image of these components.
Device Info – If you have a TC-Helicon device connected, you can see the name and firmware
information in a small bar in the lower left corner of the VoiceSupport 2 window. This is handy info if
you’re ever needed to discuss your firmware version with our support team or on the forums. Speaking
of support and forums, you can find both at http://support.tc-helicon.com
MIDI Activity Indicators – When MIDI data is flowing between VoiceSupport 2 and your device, there
are two MIDI indicators and a data indicator that will light up to show you the activity. They can be
found on the bottom right corner of the program window.