User Guide

Section 1
Section 1
Getting Started 2928 Getting Started
The 5Star Button
If you have a Health & Safety Package, press the red 5Star button to be
connected to a 5Star Agent. The 5Star Agent will assess the situation, confi rm
your location using GPS and connect you to emergency services if you need
it. See page 75 for more information on 5Star Service and GreatCall’s suite of
health and wellness services.
If you do not have a Health & Safety Package, you will be asked if you would
like to be connected directly to 9-1-1 services when the 5Star button is
pressed. Press “YES” if you would like to call 9-1-1 or “NO” if you would like
to hang up.
IMPORTANT!