User's Manual

11
General information ........
• Website: www.alcatel-mobile.com
• Facebook: www.facebook.com/alcatelonetouchusa
www.facebook.com/alcatelonetouchcanada
• Hot Line Number: In the United States, call 855-368-0829 for
technical support. In Canada, call 855-844-6058 for technical
support.
• Manufacturer: TCL Communication Ltd.
• Address: Flat/RM 1910-12A, Block 3, China HongKong City, 33
Canton Road, Tsimshatsui, Kowloon, Hong Kong
• How to obtain Support: In United States please call, (855)
368-0829 or go to www.alcatel-mobile.com for technical
support. In Canada please call, [phone] or go to www.
alcatel-mobile.com for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatel-mobile.com
Your telephone is a transceiver that operates on GSM in
quad-band (850/900/1800/1900 MHz), UMTS in quad-band
(850/900/1900/2100 MHz), or LTE B2/3/4/7/13/17/28.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the phone’s memory.
We recommend that you note the number the first time you
use your telephone by entering * # 0 6 # and keep it in a safe
place. It may be requested by the police or your carrier if your
telephone is stolen. This number allows your mobile telephone
to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
Contact your network operator to check service availability.