User's Manual

There are no express warranties, whether written, oral or

implied, other than this printed limited warranty or the mandatory

warranty provided by your jurisdiction. In no event shall TCL

Communication Ltd. or any of its affiliates be liable for incidental

or consequential damages of any nature whatsoever, including

but not limited to commercial loss, to the full extent those

damages can be disclaimed by law. Some states do not

allow the exclusion or limitation of incidental or consequential

damages, or limitation of the duration of implied warranties, so

the preceding limitations or exclusions may not apply to you.

How to obtain Support: Contact the customer care center by

calling 855-368-0829 or going to (http://www.alcatel-mobile.

com). We have placed many self-help tools that may help you to

isolate the problem and eliminate the need to send your wireless

device in for service. In the case that your wireless device is no

longer covered by this limited warranty due to time or condition,

you may utilize our out of warranty repair options.

How to obtain Hardware Service within the terms of this

warranty: Create a user profile (alcatel.finetw.com) and then

create an RMA for the defective device. Ship the device with

a copy of the original proof of purchase (e.g. original copy of

the dated bill of sale, invoice) with the owner’s return address

(No PO Boxes accepted), wireless carrier’s name, alternate

daytime phone number, and email address with a complete

problem description. Only ship the device. Do not ship the

SIM card, memory cards, or any other accessories such as

the power adapter. You must properly package and ship the

wireless device to the repair center. TCL Communication Ltd.

is not responsible for devices that do not arrive at the service

center or are damaged in transit. Insurance is recommended

with proof of delivery. Upon receipt, the service center will verify

the warranty conditions, repair, and return your device to the

address provided in the RMA.

Electronic Recycling (Within USA Only):

For more information on Electronic Recycling, please:

• Visit alcatel Electronic Recycling Program website at http://

www.alcatelonetouch.us/electronic-recycling-program, or

• Call alcatel US Customer Support at 1-855-368-0829.