User's Manual

includes this service

• Make sure this feature does not require an ALCATEL ONE

TOUCH accessory

When I select a number from my contacts, the number cannot

be dialed

• Make sure that you have correctly recorded the number in your file

• Make sure that you have inputted the country prefix when calling a

foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some

files from your SIM card or save the files in the phone contacts

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered in

“Messages\Voicemail”

SIM card PIN locked

• Contact your network operator to obtain the PUK code

(Personal Unblocking Key)

I am unable to connect my phone to my computer

• Make sure that you’re using the right cable from the box

How to make your battery last longer

• Make sure you follow the complete charge time (minimum

3 hours)

• After a partial charge, the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an

exact indication

• Switch on the backlight upon request

ALCATEL is a trademark of Alcatel-Lucent and

used under license by

TCT Mobile Limited.

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